https://status.apps.rackspace.com/index/viewincidents?start=1671858000

I work for a company that uses them, and the restoration of client data in complete still hasn't been finished. We currently only have one accounts data, out of the roughly 30. It is looking like they will be a few more weeks before total restoration of data. I am unsure if they will even do a restoration of the actual service.

Evidently this was a 30 Million dollar a year business unit, that is now effectively gone.
https://www.theregister.com/2022/12/22/rackspace_outage_customers/