@VirMach said:
Is Chicago network improving at all? It's going pretty much how I expected, they just got confused, blamed us for something, but they came back a day later and said "some bandwidth issues have been resolved" -- whatever that means.
@Jab said: also pages 2+ are fun - botting went wrong
I was cleaning those up at some point in time then got busy. It's actually pretty smart for the guy to make it look as if we're lazily giving ourselves 5 star reviews or something.
Virbot giving 4 and 5 star review could be the next iteration ? It will be more fun if they are encrypted reviews
I feel like we need to just create our own review system. This one barely functions, but the guy that did the "bot" reviews actually manually went in, creating accounts, and manually posted them, across like 100+ unique IP addresses.
Looks like a lot of other people just signing up for multiple accounts to leave weird reviews, going to try cleaning this up a bit. I guess I could do some queries and try to make sure someone actually has a service, no duplicate reviews, multi-account, etc, and put in some safeguards so this page is actually useful instead of a weird... whatever it is right now.
There's this other problem I've personally had with it in the past where while I don't mind negative or positive reviews, but it has no actual weighing system and no good way to see actual reviews that explain the general experience first. So it's just whoever decided to write something weird. Maybe filter them by some basic requirements like 1) the name has to not be gibberish, and (2) has to have at least like more than 1 sentence but also not copy/pasting the same thing over and over just to take up more space. I don't know, (3) be a review.
I guess the best way I can say it is... this isn't a valid review in any sense. And there's plenty of this going on.
My only guess is people just saw a submission box and using it as if it's a ticket?
AMSD026 - NoVNC has been down for a couple weeks. Could you take a look?
Failed to connect to the server (code: 1011 reason: failed to connect to downstream server
Error loading VNC. Please make sure the VPS is powered on.
Then try:
1. Using the "Reset" button to remove any mounted ISO and reboot.
2. Check the network status page for any posted issues.
3. See if your service is still accessible via SSH or RDP.
Number one solution for this, usually, is the customer disabled their VNC and forgot. Can you double check this, and if that's not the case, then open a ticket?
Interesting.
Didn't know disabling vnc is possible... not sure where to check. Will dig some more.
Thanks!
Okay I finally fixed the reviews page. It goes something like this but not perfect, close enough.
Each page shows an equal proportion of star rating, based on total number of 5 stars, 4 stars, 3 stars, 2 stars, 1 stars
Reviews now show from voted most helpful first and prioritized for word count (not too high, not too low)
It tries to prioritize most recent reviews as well, so it should be a good mix, so new reviews have a chance to get votes
It tries to de-prioritize reviews that have no words and just star rating or close to almost no words, but eventually it will run out of the higher quality ones for specific star ratings and will have to put them in to maintain the proportions per page.
They're pretty much randomized order, I had to actually do some extra work to reshuffle them because it was putting the 1 stars on the page further down and I didn't want it to look like we were trying to hide them, the shuffling's better now.
Then I've also moderated some reviews based on the following criteria:
If I noticed someone left multiple reviews, like logging into all their accounts to copy/paste same thing, one remains.
If they're using reviews as if it's a ticket to get support (example: "who can tell me how to resent my account password") regardless of star rating. That example was a 3 star, but there's plenty of 1 and 5 star ones that basically aren't reviews.
Any reviews that are blatant lies, if they actually have some review value they'll be kept and it'll receive a response for clarification, but if it's only a blatant lie and no review value, it'll get removed. Example would be just saying "scam." Other reviews that are subjective would stay, so an example of one that's fine is "no support at all"
Vile language. To some degree it's fine, but if HALF the 4 word review is just an f bomb or describing how they're going to fornicate with my mother, then that's not a review and not appropriate. If there's actual review material, then it's fine, but I might redact the foul language later maybe.
Reviews that are left before they even receive service unless it adds some information about the purchasing process. So something like saying our antifraud system sucks is fine or order approval taking a long time, but not "I have paid for two servers, when will it be opened" (also see above on it basically being used as a ticket, and that one was a 5 star, still removed.)
Unrelated to our services (someone was talking about his taxes, another person just said he charged back.)
After clearing them out, I checked and the average rating actually went down and not up, but about 30 of these removed. I only did the most recent several pages, so it's possible there's older ones we might leave alone or process later. Also removed the few leftovers from the guy spamming 5 star reviews.
I haven't decided what to do about reviews that have no words at all, this might have been from an older system so we might just keep them and it's fine if it gets deprioritized.
To-do: fix the formatting (apostrophes and quotations don't get converted properly.)
@VirMach said:
Is Chicago network improving at all? It's going pretty much how I expected, they just got confused, blamed us for something, but they came back a day later and said "some bandwidth issues have been resolved" -- whatever that means.
Chicago is working great now.
=========================================================
\ Speedtest https://bench.monster /
\ System info, Geekbench, I/O test and speedtest /
\ v1.7.4 2023-12-15 /
=========================================================
Machine location: United States, Elk Grove Village (Illinois)
ISP & ORG: AS8100, QuadraNet Enterprises LLC / Virtual Machine Solutions LLC
## USA Speedtest.net
Location Upload Download Ping
----------------------------------------------------------------------------
Nearby 400.26 Mbit/s 317.86 Mbit/s 50.6 ms
----------------------------------------------------------------------------
USA, New York (Starry) 583.82 Mbit/s 467.97 Mbit/s 21.131 ms
USA, Boston (Comcast) 555.93 Mbit/s 622.08 Mbit/s 21.993 ms
USA, Baltimore, MD (Comcast) 573.75 Mbit/s 543.29 Mbit/s 18.764 ms
USA, Atlanta (Windstream) 439.52 Mbit/s 371.60 Mbit/s 24.790 ms
USA, Miami (Frontier) 343.26 Mbit/s 352.37 Mbit/s 43.592 ms
USA, Nashville (Comcast) 518.42 Mbit/s 436.59 Mbit/s 24.359 ms
USA, Indianapolis (CenturyLink) 611.88 Mbit/s 549.00 Mbit/s 12.420 ms
USA, Cleveland (CenturyLink) 651.73 Mbit/s 576.38 Mbit/s 10.261 ms
USA, Detroit, MI (Comcast) 494.52 Mbit/s 834.72 Mbit/s 8.089 ms
**USA, Chicago (Windstream) 813.87 Mbit/s 921.46 Mbit/s 1.287 ms**
USA, St. Louis (Elite Fiber) 576.26 Mbit/s 776.93 Mbit/s 7.368 ms
USA, Minneapolis (US Internet) 723.92 Mbit/s 722.80 Mbit/s 8.647 ms
USA, Kansas City (Nocix) 564.44 Mbit/s 316.30 Mbit/s 11.519 ms
USA, Houston (Comcast) 449.34 Mbit/s 404.30 Mbit/s 28.981 ms
USA, Denver (CenturyLink) 556.24 Mbit/s 402.31 Mbit/s 20.932 ms
USA, Albuquerque (Plateau Tel) 263.23 Mbit/s 360.10 Mbit/s 64.724 ms
USA, Phoenix (PhoenixNAP) 137.42 Mbit/s 71.20 Mbit/s 52.263 ms
USA, Salt Lake City (Comcast) 437.57 Mbit/s 410.06 Mbit/s 33.504 ms
USA, Seattle (Comcast) 140.93 Mbit/s 235.42 Mbit/s 46.413 ms
USA, San Francisco (Comcast) 183.33 Mbit/s 187.27 Mbit/s 51.794 ms
USA, Los Angeles (Windstream) 300.76 Mbit/s 443.97 Mbit/s 58.287 ms
USA, Anchorage (Alaska Com) 243.49 Mbit/s 172.00 Mbit/s 74.877 ms
USA, Honolulu (Hawaiian Telcom) 137.69 Mbit/s 259.08 Mbit/s 96.238 ms
---------------------------------------------------------------------------
I would love it if you could move my SJC-2022Xmas-1460MB to Chicago...
@Brayvin said: @VirMach Control Panel for Web Hosting appears to be down for LAX2Z017.
works for me.
Hmm. I'm getting "took too long to respond" timeouts (as accessed from Texas).
@VirMach Same issue again today. Have tried to use control panel a few times (separated by hours). Always get time out. No network settings changes on my side. Something seems off with this system's control panel. I do not recall struggling with timeouts before. Either it worked, or I got a message that said to contact support.
The reason I'm wanting to use the control panel is because of an unanswered ticket related to accessing the host and AI response telling me to check some file on the filesystem.
@VirMach said:
Is Chicago network improving at all? It's going pretty much how I expected, they just got confused, blamed us for something, but they came back a day later and said "some bandwidth issues have been resolved" -- whatever that means.
Very much so. Thank you for addressing the issues!
Comments
Virbot giving 4 and 5 star review could be the next iteration ? It will be more fun if they are encrypted reviews
———-
blog | exploring visually |
I feel like we need to just create our own review system. This one barely functions, but the guy that did the "bot" reviews actually manually went in, creating accounts, and manually posted them, across like 100+ unique IP addresses.
Looks like a lot of other people just signing up for multiple accounts to leave weird reviews, going to try cleaning this up a bit. I guess I could do some queries and try to make sure someone actually has a service, no duplicate reviews, multi-account, etc, and put in some safeguards so this page is actually useful instead of a weird... whatever it is right now.
There's this other problem I've personally had with it in the past where while I don't mind negative or positive reviews, but it has no actual weighing system and no good way to see actual reviews that explain the general experience first. So it's just whoever decided to write something weird. Maybe filter them by some basic requirements like 1) the name has to not be gibberish, and (2) has to have at least like more than 1 sentence but also not copy/pasting the same thing over and over just to take up more space. I don't know, (3) be a review.
I guess the best way I can say it is... this isn't a valid review in any sense. And there's plenty of this going on.
My only guess is people just saw a submission box and using it as if it's a ticket?
13% VirMach like post.
--
READ THE RULES:
https://lowendspirit.com/discussion/comment/197668/#Comment_197668
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
https://lowendspirit.com/uploads/editor/gi/ippw0lcmqowk.png
Interesting.
Didn't know disabling vnc is possible... not sure where to check. Will dig some more.
Thanks!
in Advanced Control Panel aka SolusVM
My VNC for
AMSD026works, connects toAddress 147.78.240.2according to the VNC page.Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
https://lowendspirit.com/uploads/editor/gi/ippw0lcmqowk.png
Will check they out. Thnx
Worked. My memory is foggy on when/ how I ended up disabling this.
oh, I remember, this is a hand me down from many moons ago.
Okay I finally fixed the reviews page. It goes something like this but not perfect, close enough.
They're pretty much randomized order, I had to actually do some extra work to reshuffle them because it was putting the 1 stars on the page further down and I didn't want it to look like we were trying to hide them, the shuffling's better now.
Then I've also moderated some reviews based on the following criteria:
After clearing them out, I checked and the average rating actually went down and not up, but about 30 of these removed. I only did the most recent several pages, so it's possible there's older ones we might leave alone or process later. Also removed the few leftovers from the guy spamming 5 star reviews.
I haven't decided what to do about reviews that have no words at all, this might have been from an older system so we might just keep them and it's fine if it gets deprioritized.
To-do: fix the formatting (apostrophes and quotations don't get converted properly.)
Chicago is working great now.
I would love it if you could move my SJC-2022Xmas-1460MB to Chicago...
@VirMach Same issue again today. Have tried to use control panel a few times (separated by hours). Always get time out. No network settings changes on my side. Something seems off with this system's control panel. I do not recall struggling with timeouts before. Either it worked, or I got a message that said to contact support.
The reason I'm wanting to use the control panel is because of an unanswered ticket related to accessing the host and AI response telling me to check some file on the filesystem.
Very much so. Thank you for addressing the issues!
https://lowendspirit.com/discussion/comment/197764/#Comment_197764
https://lowendspirit.com/discussion/comment/197787/#Comment_197787