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  • A server does not boot in Chicago. I may have been virmached. What am I going to do now?

  • @root said:
    A server does not boot in Chicago. I may have been virmached. What am I going to do now?

    have a server dead for 2 days now ¯_ (ツ)_/¯

  • @root said:
    A server does not boot in Chicago. I may have been virmached. What am I going to do now?

    Let it go.Maybe.

  • edited July 15

    Miami server down. :'(
    I assume that @VirMach knows about this already and perhaps it's part of the NYC creep migration.

    It wisnae me! A big boy done it and ran away.
    NVMe2G for life! until death (the end is nigh)

  • My Chicago vir just came back up!

  • Down Info
    1d 20hr 51min

    :open_mouth:

  • Miami (MIAZ014) back online at last! :|

    It wisnae me! A big boy done it and ran away.
    NVMe2G for life! until death (the end is nigh)

  • VirMachVirMach Hosting Provider
    edited July 17

    @JBB said:

    @Jab said:

    https://billing.virmach.com/networkissuesrss.php had a change.

    (removed) Chicago Emergency Maintenance
    (removed) blablablabla

    and it's gone.
    Fixed?

    My Chicago VPS went down about an hour ago. Not seeing any maintenance notes. Statusbot shows last update was 55 minutes ago for CHI001, CHI002, and CHI004. Can't load the control panel. Maybe the emergency maintenance was deferred from yesterday to now?

    @AlwaysSkint said:
    ^ Yup. Total PITA. Had to revert the client site to my replacement server and less importantly that's me also down on one nameserver. I'm starting to lose patience now.

    Unrelated badly timed unlucky network outage (out of our control.) I was at the Miami datacenter at the time and couldn’t reliably provide an update but communicated with them to confirm they were handling the issue.

    Any further maintenance will be held off as mentioned until it’s communicated beforehand unless some other new event forces it in some weird way.

    Chicago move went horrendously. From the flights, communication at both facilities, with the networking team, with the rental car, TSA, everything. Just awful, unlucky, exhausting. Miami looks like it was some power related event that I haven't yet confirmed that just happened to take place as conveniently timed as the outage in Chicago while I was in Miami, just in reverse and also worse in every way. Just a terrible week, glad to be home.

    Finishing cleaning everything else up for the rest of the week and awaiting the next series of unfortunate events. Assuming we're left alone for the remaining 2 weeks in the month, and this is a huge assumption, I'm pretty confident by August 1st we'll be caught up with all tickets, any outstanding catastrophic failures, and in tip-top shape. Three big things that stand out are TPAZ005, shared hosting, and handling/crediting any other awful experiences on my list. Next big series of events after that is just organizing everything better, chucking anything that could give us problems in the near future, and finishing deployment of our new systems to make any repeat of the last two years much smoother for everyone.

  • Reading between the lines suggests that more activity is likely to happen on CHI servers and that I shouldn't be hasty in returning the client site to the VPS there. :-/

    It wisnae me! A big boy done it and ran away.
    NVMe2G for life! until death (the end is nigh)

  • Anyone interested in a VPS in Miami? Specs in YABS:

    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
    #              Yet-Another-Bench-Script              #
    #                     v2024-06-09                    #
    # https://github.com/masonr/yet-another-bench-script #
    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
    
    Wed 17 Jul 2024 08:16:10 PM EDT
    
    Basic System Information:
    ---------------------------------
    Uptime     : 0 days, 0 hours, 2 minutes
    Processor  : AMD Ryzen 9 5950X 16-Core Processor
    CPU cores  : 3 @ 3393.622 MHz
    AES-NI     : ✔ Enabled
    VM-x/AMD-V : ✔ Enabled
    RAM        : 3.8 GiB
    Swap       : 256.0 MiB
    Disk       : 39.6 GiB
    Distro     : Debian GNU/Linux 11 (bullseye)
    Kernel     : 5.10.0-8-amd64
    VM Type    : KVM
    IPv4/IPv6  : ✔ Online / ❌ Offline
    
    IPv4 Network Information:
    ---------------------------------
    ISP        : QuadraNet Enterprises LLC
    ASN        : AS8100 QuadraNet Enterprises LLC
    Host       : Virtual Machine Solutions LLC
    Location   : Miami, Florida (FL)
    Country    : United States
    
    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):
    ---------------------------------
    Block Size | 4k            (IOPS) | 64k           (IOPS)
      ------   | ---            ----  | ----           ----
    Read       | 515.47 MB/s (128.8k) | 731.85 MB/s  (11.4k)
    Write      | 516.83 MB/s (129.2k) | 735.70 MB/s  (11.4k)
    Total      | 1.03 GB/s   (258.0k) | 1.46 GB/s    (22.9k)
               |                      |
    Block Size | 512k          (IOPS) | 1m            (IOPS)
      ------   | ---            ----  | ----           ----
    Read       | 1.32 GB/s     (2.5k) | 1.32 GB/s     (1.2k)
    Write      | 1.39 GB/s     (2.7k) | 1.41 GB/s     (1.3k)
    Total      | 2.72 GB/s     (5.3k) | 2.73 GB/s     (2.6k)
    
    iperf3 Network Speed Tests (IPv4):
    ---------------------------------
    Provider        | Location (Link)           | Send Speed      | Recv Speed      | Ping
    -----           | -----                     | ----            | ----            | ----
    Clouvider       | London, UK (10G)          | 632 Mbits/sec   | 423 Mbits/sec   | 103 ms
    Eranium         | Amsterdam, NL (100G)      | 768 Mbits/sec   | 666 Mbits/sec   | 119 ms
    Uztelecom       | Tashkent, UZ (10G)        | 616 Mbits/sec   | 160 Mbits/sec   | 200 ms
    Leaseweb        | Singapore, SG (10G)       | 3.79 Mbits/sec  | 547 Mbits/sec   | 245 ms
    Clouvider       | Los Angeles, CA, US (10G) | 780 Mbits/sec   | 790 Mbits/sec   | 62.2 ms
    Leaseweb        | NYC, NY, US (10G)         | busy            | 729 Mbits/sec   | 34.0 ms
    Edgoo           | Sao Paulo, BR (1G)        | 757 Mbits/sec   | 328 Mbits/sec   | 112 ms
    
    Geekbench 6 Benchmark Test:
    ---------------------------------
    Test            | Value
                    |
    Single Core     | 2024
    Multi Core      | 4907
    Full Test       | https://browser.geekbench.com/v6/cpu/6956609
    
    YABS completed in 9 min 18 sec
    
  • When is San Jose server migration over?

  • Virmach has been in trouble with two years to repair all kinds of problem and lost customers.
    Virmach should drop all the cheap machine and buy some good dedicated server.

    Thanked by (1)yoursunny
  • Oops. Think I caused the SJC host to go offline.

  • @alvaro said:
    Anyone interested in a VPS in Miami? Specs in YABS:

    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
    #              Yet-Another-Bench-Script              #
    #                     v2024-06-09                    #
    # https://github.com/masonr/yet-another-bench-script #
    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
    
    Wed 17 Jul 2024 08:16:10 PM EDT
    
    Basic System Information:
    ---------------------------------
    Uptime     : 0 days, 0 hours, 2 minutes
    Processor  : AMD Ryzen 9 5950X 16-Core Processor
    CPU cores  : 3 @ 3393.622 MHz
    AES-NI     : ✔ Enabled
    VM-x/AMD-V : ✔ Enabled
    RAM        : 3.8 GiB
    Swap       : 256.0 MiB
    Disk       : 39.6 GiB
    Distro     : Debian GNU/Linux 11 (bullseye)
    Kernel     : 5.10.0-8-amd64
    VM Type    : KVM
    IPv4/IPv6  : ✔ Online / ❌ Offline
    
    IPv4 Network Information:
    ---------------------------------
    ISP        : QuadraNet Enterprises LLC
    ASN        : AS8100 QuadraNet Enterprises LLC
    Host       : Virtual Machine Solutions LLC
    Location   : Miami, Florida (FL)
    Country    : United States
    
    fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):
    ---------------------------------
    Block Size | 4k            (IOPS) | 64k           (IOPS)
      ------   | ---            ----  | ----           ----
    Read       | 515.47 MB/s (128.8k) | 731.85 MB/s  (11.4k)
    Write      | 516.83 MB/s (129.2k) | 735.70 MB/s  (11.4k)
    Total      | 1.03 GB/s   (258.0k) | 1.46 GB/s    (22.9k)
               |                      |
    Block Size | 512k          (IOPS) | 1m            (IOPS)
      ------   | ---            ----  | ----           ----
    Read       | 1.32 GB/s     (2.5k) | 1.32 GB/s     (1.2k)
    Write      | 1.39 GB/s     (2.7k) | 1.41 GB/s     (1.3k)
    Total      | 2.72 GB/s     (5.3k) | 2.73 GB/s     (2.6k)
    
    iperf3 Network Speed Tests (IPv4):
    ---------------------------------
    Provider        | Location (Link)           | Send Speed      | Recv Speed      | Ping
    -----           | -----                     | ----            | ----            | ----
    Clouvider       | London, UK (10G)          | 632 Mbits/sec   | 423 Mbits/sec   | 103 ms
    Eranium         | Amsterdam, NL (100G)      | 768 Mbits/sec   | 666 Mbits/sec   | 119 ms
    Uztelecom       | Tashkent, UZ (10G)        | 616 Mbits/sec   | 160 Mbits/sec   | 200 ms
    Leaseweb        | Singapore, SG (10G)       | 3.79 Mbits/sec  | 547 Mbits/sec   | 245 ms
    Clouvider       | Los Angeles, CA, US (10G) | 780 Mbits/sec   | 790 Mbits/sec   | 62.2 ms
    Leaseweb        | NYC, NY, US (10G)         | busy            | 729 Mbits/sec   | 34.0 ms
    Edgoo           | Sao Paulo, BR (1G)        | 757 Mbits/sec   | 328 Mbits/sec   | 112 ms
    
    Geekbench 6 Benchmark Test:
    ---------------------------------
    Test            | Value
                    |
    Single Core     | 2024
    Multi Core      | 4907
    Full Test       | https://browser.geekbench.com/v6/cpu/6956609
    
    YABS completed in 9 min 18 sec
    

    Forgot to mention:
    Bandwidth: 2000GB/month
    Price: $25.80/year

  • cybertechcybertech OGBenchmark King

    @VirMach said:

    @JBB said:

    @Jab said:

    https://billing.virmach.com/networkissuesrss.php had a change.

    (removed) Chicago Emergency Maintenance
    (removed) blablablabla

    and it's gone.
    Fixed?

    My Chicago VPS went down about an hour ago. Not seeing any maintenance notes. Statusbot shows last update was 55 minutes ago for CHI001, CHI002, and CHI004. Can't load the control panel. Maybe the emergency maintenance was deferred from yesterday to now?

    @AlwaysSkint said:
    ^ Yup. Total PITA. Had to revert the client site to my replacement server and less importantly that's me also down on one nameserver. I'm starting to lose patience now.

    Unrelated badly timed unlucky network outage (out of our control.) I was at the Miami datacenter at the time and couldn’t reliably provide an update but communicated with them to confirm they were handling the issue.

    Any further maintenance will be held off as mentioned until it’s communicated beforehand unless some other new event forces it in some weird way.

    Chicago move went horrendously. From the flights, communication at both facilities, with the networking team, with the rental car, TSA, everything. Just awful, unlucky, exhausting. Miami looks like it was some power related event that I haven't yet confirmed that just happened to take place as conveniently timed as the outage in Chicago while I was in Miami, just in reverse and also worse in every way. Just a terrible week, glad to be home.

    Finishing cleaning everything else up for the rest of the week and awaiting the next series of unfortunate events. Assuming we're left alone for the remaining 2 weeks in the month, and this is a huge assumption, I'm pretty confident by August 1st we'll be caught up with all tickets, any outstanding catastrophic failures, and in tip-top shape. Three big things that stand out are TPAZ005, shared hosting, and handling/crediting any other awful experiences on my list. Next big series of events after that is just organizing everything better, chucking anything that could give us problems in the near future, and finishing deployment of our new systems to make any repeat of the last two years much smoother for everyone.

    is everything getting better?

    I bench YABS 24/7/365 unless it's a leap year.

  • Anyone else in Tokyo down? My server on TYOC039 seems down and I can't load the controls. The node seems up according to https://status.virm.ac/?s=62427ccd023dbc3d306dd6a5

  • @MallocVoidstar said:
    Anyone else in Tokyo down? My server on TYOC039 seems down and I can't load the controls. The node seems up according to https://status.virm.ac/?s=62427ccd023dbc3d306dd6a5

    Network related. Seems to work from some parts of Asia.
    https://check-host.net/check-report/1c1afb31k4ff

    Thanked by (1)MallocVoidstar
  • @MallocVoidstar said:
    Anyone else in Tokyo down? My server on TYOC039 seems down and I can't load the controls. The node seems up according to https://status.virm.ac/?s=62427ccd023dbc3d306dd6a5

    Me too. I hope it won't be down for too long

  • edited July 19

    Looking forward to the epic story about how the entire SJC data center was taken over by terrorists and @VirMach had to hire the A-Team to take them down and restore access.

    Edit: On an unrelated note, my Tokyo server had about 1hr 25mins downtime this morning.

  • Hey @VirMach where you flying today?

    You broke most of the airlines in USA /s

    Thanked by (1)imok

    Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
    https://lowendspirit.com/uploads/editor/gi/ippw0lcmqowk.png

  • Poor Virmach.

  • @Jab said:
    Hey @VirMach where you flying today?

    To 1952!

    Thanked by (2)ehab imok
  • @VirMach - May I kindly ask you to have a look at ticket 688181 with regards to service not working? Service won't boot no matter what I do. I can't reinstall the operating system either.

  • @root said:
    @VirMach - May I kindly ask you to have a look at ticket 688181 with regards to service not working? Service won't boot no matter what I do. I can't reinstall the operating system either.

    Hehehe

  • @imok said:

    @root said:
    @VirMach - May I kindly ask you to have a look at ticket 688181 with regards to service not working? Service won't boot no matter what I do. I can't reinstall the operating system either.

    Hehehe

    Yes. I have been virmached. Finally it happened.

    Thanked by (1)imok
  • Tomorrow it's flan day!

  • NYCB031

    Troubleshooter says node is down.

    status.virm.ac is recently updated.

    Me problem or virmach problem?

    I can ping the network gateway.

  • Nothing is your problem.

  • @kissing66 said:
    NYCB031

    Troubleshooter says node is down.

    status.virm.ac is recently updated.

    Me problem or virmach problem?

    I can ping the network gateway.

    What problem? All you said was you can ping the gateway. Sounds fine to me.

  • @skorous said:

    @kissing66 said:
    NYCB031

    Troubleshooter says node is down.

    status.virm.ac is recently updated.

    Me problem or virmach problem?

    I can ping the network gateway.

    What problem? All you said was you can ping the gateway. Sounds fine to me.

    Yeah, VPS is no boot. VNC says

    Failed to connect to server (code: 1011, reason: Failed to connect to downstream server)

    And Troubleshooter says

    Your server's host node appears to be down

    My bad. Gateway is not necessarily on the node. I was pinging externally.

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