Greencloud Ransomware

edited October 23 in Outages

I have a Greencloud vm in San Jose that went offline on 21st October 2024.

I opened a ticket, they replied with OS issue and asked to backup using rescue mode.

GC notified customers about Raid Failure. After several update from GC about Raid, mdadm was unable to scan and assemble the drive. They took the vm offline.

I was able to connect using rescue mode and found out it has been encrypted by junglesec before they deleted the vm.

Some customers have the same issue, based on a thread on LET. GC denied any breached.

After 3 days, my service is still offline.

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