@somik said:
Call the card company, report it lost and ask to issue a new one.
Generally bad advice for what's trying to be achieved. Reported as lost/stolen or whatever doesn't prevent the card from being auto updated with the merchant, so previous charges/subscriptions can still go through. It only prevents the old number from being used for new purchases. Of course this could vary but generally how it works these days.
@tototo said:
I tried to remove the credit card and keep only PayPal from the three payment methods on my account, but there's no delete button, and opening a ticket logs me out 😂
Then that's should be a reminder for any new customers - pay with PalPal and disable auto renewal instead of compromising credit card info directly as it may be exhausting and time-consuming to delete later.
We could, but don't get the card details, it effectively works the same way as PayPal for the purposes you describe in this case. I think the proper solution for what you're trying to achieve in terms of online payments would just be using a virtual card service.
@tototo said:
I tried to remove the credit card and keep only PayPal from the three payment methods on my account, but there's no delete button, and opening a ticket logs me out 😂
I'm more concerned about the logging out part. Removing cards has been enabled on and off (and it has nothing to do with the reasons people generally assume here, it's mostly related to fraud and cancellation grace periods.) There's a project that's slowly being worked on (not priority) that will hopefully finally get us to be able to properly let everyone do whatever they want without enabling bad actors to take advantage of being able to add/remove cards strategically to basically more easily use stolen cards.
@Brayvin said: @VirMach ... still waiting... was not addressed above:
Shared Unmetered Hosting on lax2z017.virm.ac is 69 days down beginning 2/12/26, 5:36 PM
I've seen your comments and almost replied to them a few times but it just takes so long to work on that server right now relative to everything else, and when I do, it just ends up getting worse.
For example, the other day when you made this comment I spent a solid 6 hours on it going through and manually fixing and checking every little thing cPanel broke when it ran an autoupdate. Previously, at least websites and everything not directly related to cPanel functioned. I got cPanel back up after manually piecing everything together to push it through small updates at a time, combed through everything, double checked, everything was going fine. I wake back up a few hours later and just cPanel running overloaded/crashed the server. Only other solution at this point is to just set things up on a new server, and migrate customers over. The server itself is relatively fine (as proven by it being more stable with cPanel having broken itself, definitely lasted way longer than like 4 hours.)
I wanted to avoid making it worse, unfortunately that has happened, so I'll try to at least get it to a semi-functional state again and just make sure I get through all the other issues so I can focus on it again, maybe finally do proper migration over to OKC.
Ticket Number: #393230
It appears you have processed my ticket, but the issue has not been resolved.
Hello! I just received the invoice for this Japanese VPS. I assume you may have resolved the previous issue where the invoice wasn’t generated, so I paid the bill immediately. However, my VPS service has not been restored—it is still suspended!
Additionally, my other Dutch VPS appears normal in the control panel, but it has network issues when connecting to external networks! So it remains unusable as well!
Please help me fix this so I can use it properly! Thank you very much.
@tulipyun said:
I hate this thread (it’s just too long). It’s 2026—why not start a new one?
I am inclined to agree with you, but this long thread also shows how much "issues" VirMach have. Well, I dont really care either way, but for my sanity, a new thread would help clean up things better!
I speak fluent sarcasm and broken logic. | I would agree with you, but thæn we’d both be wrong.
FYI: Due to the requests from the members that thanked the post at the top of this page, along with the ok by @Mason, I'm back moderating @VirMach threads.
@FrankZ said:
FYI: Due to the requests from the members that thanked the post at the top of this page, along with the ok by @Mason, I'm back moderating @VirMach threads.
@FrankZ said:
FYI: Due to the requests from the members that thanked the post at the top of this page, along with the ok by @Mason, I'm back moderating @VirMach threads.
I tried to remove the credit card and keep only PayPal from the three payment methods on my account, but there's no delete button, and opening a ticket logs me out 😂
I'm more concerned about the logging out part. Removing cards has been enabled on and off (and it has nothing to do with the reasons people generally assume here, it's mostly related to fraud and cancellation grace periods.) There's a project that's slowly being worked on (not priority) that will hopefully finally get us to be able to properly let everyone do whatever they want without enabling bad actors to take advantage of being able to add/remove cards strategically to basically more easily use stolen cards.
When I click submit on the ticket page, it redirects me to the guest ticket screen as if I've been logged out. I don't recall clearly if a Cloudflare challenge appeared, but it might be what's interrupting the session.
@imok said: I feel so lonely that sometimes I miss @jcn50 rage posts
OK just a little one for you then!
@VirMach said: The servers just need some generic cialis.
Why is it that billing.vircrap.com is always online while there are so many other servers offline?... If you are capable of having at least 1x server online, then maybe we can be hosted on the billing server too?
@imok said: I feel so lonely that sometimes I miss @jcn50 rage posts
OK just a little one for you then!
@VirMach said: The servers just need some generic cialis.
Why is it that billing.vircrap.com is always online while there are so many other servers offline?... If you are capable of having at least 1x server online, then maybe we can be hosted on the billing server too?
You may not have realised this, but VirMach has never deployed billing servers on its own nodes.
IP renumbering is about to happen again. These will be with a provider I trust who has mentioned they have no intention of pulling them any time soon, therefore it's good for long-term stability (as with IPXO, even though we've avoided major problems compared to two other providers in the past by having it from many different lessors, there's always been a few of them that randomly decide they want them back or try to 2x the price.)
NYC is happening first, and it will be with shorter notices than intended. The good news is that the shorter notice is as a result of working on and testing a new IP renumbering system that will make the whole process smoother and automatic.
It has a "planning" feature where we plan out the changes and it validates/analyzes everything, then a robust system that we can use to correct issues as they come up. Everything gets mapped out and scheduled, nodes get automatically locked off, everyone gets contacted, and you also get some controls on your end to process your change sooner if desired if available.
LAX is happening for a portion of customers with the NYC batches, and the rest next week.
I'm doing the final checks today and finishing any preparation work, and batches will begin being queued tonight.
Due to the renumbering happening, while the system supports it, in some cases, I want to just get some of them out of the way before proceeding with any outages that overlap. So the renumbering may take away priority from working on certain outages. Once everything's planned I'll try to provide an update on any remaining outages.
I couldn't get our own reconfiguring script ready in time, but that's been improved as well. Reconfiguration goes in its own queue that's staggered better. This does still use SolusVM's reconfiguring, so it means if the reconfiguring actually messes with your network, you'll have to correct it as usual.
@jcn50 said: Why is it that billing.vircrap.com is always online while there are so many other servers offline?... If you are capable of having at least 1x server online, then maybe we can be hosted on the billing server too?
I'm going to start taking a look at individual requests/complaints here again, and we'll start with yours.
I went to check our private communications and I don't have a quick way to reference your account from that, could you let me know some reference number (could be anything, IP, invoice, ticket ID, your email.) And let me know what's outstanding that you're waiting on? I'm getting older so my memory's not as great as it used to be when it comes to individual customers but I vaguely remember it being in relation to rDNS/PTR and you not being able to used some service(s) as a result and wanting a refund exception for a purchased Black Friday special? Just confirm with me what you need and I can have it processed. I'm sure there may be other grievances since then so just let me know and I'll have it sorted out for you.
@NodeSuper said: Ticket Number: #393230
It appears you have processed my ticket, but the issue has not been resolved.
Hello! I just received the invoice for this Japanese VPS. I assume you may have resolved the previous issue where the invoice wasn’t generated, so I paid the bill immediately. However, my VPS service has not been restored—it is still suspended!
Additionally, my other Dutch VPS appears normal in the control panel, but it has network issues when connecting to external > networks! So it remains unusable as well!
Please help me fix this so I can use it properly! Thank you very much.
I didn't process your ticket, so that's why it might not be resolved yet.
You mention that you have two services in the ticket, and no invoices generated. I see both of these are due in 2027. Another one not mentioned in the ticket that's due, I've added a month and regenerated invoice.
If you have any other issues please make a separate ticket for that as it looks like you closed your ticket.
If you have any other issues please make a separate ticket for that.
@abiaolaoge said: @VirMach Is the network issue at the Los Angeles data center still being missed?
I've actively been working on this. How it goes is it gets better temporarily, then gets worse again. Some changes are planned, I'm having network engineers take a look at this point as well. We might just need to change out the switches here.
Someone else posted about gateway IP ping looking terrible, that's likely from some rate limiting I set and it does not have a direct impact on the network, it might appear as it being related since other issues are going on.
Some of the network issues has been from abuse, adds on to the switch load. Overall though from my spot testing we should definitely overall be in a much better situation more recently than where this round of network issues started end of last year. If you do continue posting about this could you please provide some context on the frequency, period of time, etc?
My VPS servers have been down for several months now; one of them will have been offline for a full year by May. Please move them to any location in the U.S. The data they contained no longer matters. PLEASE.
This is Miami, right? Your server's in Oklahoma, since that project stalled out I never finished re-assigning IP addresses and bringing it back online. You'll just get a service extension and it'll be brought back when it's ready.
Only like half a dozen people or so are affected so I'm not spending any time on that issue right now, sorry.
If the data doesn't matter, you'll likely see some new system get activated and contact you about being able to redeploy automatically elsewhere once it's ready. This also applies to anyone else stuck on a dead server right now. That system's almost ready too.
@imok said: I feel so lonely that sometimes I miss @jcn50 rage posts
OK just a little one for you then!
@VirMach said: The servers just need some generic cialis.
Why is it that billing.vircrap.com is always online while there are so many other servers offline?... If you are capable of having at least 1x server online, then maybe we can be hosted on the billing server too?
You may not have realised this, but VirMach has never deployed billing servers on its own nodes.
That'll be going to OKC soon so we can increase billing area outages.
@FrankZ said:
FYI: Due to the requests from the members that thanked the post at the top of this page, along with the ok by @Mason, I'm back moderating @VirMach threads.
Don't you guys think it's kind of strange how right after @FrankZ comes back, @VirMach is more active?
TYO started having more issues around the same time migrations from SJC to Tokyo were supposed to take place, and some of the issues were actually exasperated by the migrations happening.
Therefore, some of the migrations might end up being redirected to LAX after renumbering. I'll have more specific information about these in the next few days.
@VirMach said: TYO started having more issues around the same time migrations from SJC to Tokyo were supposed to take place, and some of the issues were actually exasperated by the migrations happening.
Therefore, some of the migrations might end up being redirected to LAX after renumbering. I'll have more specific information about these in the next few days.
@VirMach said: Don't you guys think it's kind of strange how right after @FrankZ comes back, @VirMach is more active?
Come to think of it, @FrankZ did claim to work for a non-profit, too..
Well that settles it, he works for a non-profit, I work for a negative-profit.
Glad to see that you may be able to be a little more active here. I missed seeing your updates and chatting.
Just to be clear, my work at the non-profit is also definitely a negative-profit situation.
The more time goes on, the similarities between VirMach and myself do seem to be more than coincidental.
Now if I was as young has he is ......
TierHive - Hourly VPS - NAT Native - /24 per customer - DE, UK, SG, CA, USA x3, FR, AU, PL, NL FREE tokens on sign up, try before you buy. | Join us on Reddit
I'm working for a small non-profit that actually makes me spent more money in servers than what I get paid. So, I'm also in a negative-profit situation.
Actually, I'm always in a negative-profit situation, no matter who I work for.
Comments
So who wants me to come back to moderate this thread ?
Thank this post to vote in the affirmative.
Moderate? Does that mean more, or less flan posting?
"It's a hard life- to be a stick insect." - Karl Pilkington
Ticket Number: #393230
It appears you have processed my ticket, but the issue has not been resolved.
Hello! I just received the invoice for this Japanese VPS. I assume you may have resolved the previous issue where the invoice wasn’t generated, so I paid the bill immediately. However, my VPS service has not been restored—it is still suspended!
Additionally, my other Dutch VPS appears normal in the control panel, but it has network issues when connecting to external networks! So it remains unusable as well!
Please help me fix this so I can use it properly! Thank you very much.
Cheap VPS Deals List ：www.cheapvpsbox.com
It means he'll give a private ass whooping to anyone who shitposts here. That's mostly you and me
Flan is on topic so why would it be moderated ?
Actually, I was hoping the shit posting would continue. I could use a few lols.
I hate this thread (it’s just too long). It’s 2026—why not start a new one?
I am inclined to agree with you, but this long thread also shows how much "issues" VirMach have. Well, I dont really care either way, but for my sanity, a new thread would help clean up things better!
It is a well known tradition that all VirMach threads get merged into this one.
.... Truth is that @VirMach likes big butts threads.
.... Really it's up to my alter ego, I'll ask him next time I see him.
FYI: Due to the requests from the members that thanked the post at the top of this page, along with the ok by @Mason, I'm back moderating @VirMach threads.
I feel so lonely that sometimes I miss @jcn50 rage posts
BOOOOOOOOOOOOO!
Who is that annoying VIrmach loving weirdo, anyway? Does he think he's Matt?
"It's a hard life- to be a stick insect." - Karl Pilkington
I tried to remove the credit card and keep only PayPal from the three payment methods on my account, but there's no delete button, and opening a ticket logs me out 😂
When I click submit on the ticket page, it redirects me to the guest ticket screen as if I've been logged out. I don't recall clearly if a Cloudflare challenge appeared, but it might be what's interrupting the session.
OK just a little one for you then!
Why is it that billing.vircrap.com is always online while there are so many other servers offline?... If you are capable of having at least 1x server online, then maybe we can be hosted on the billing server too?
💩 VirCrap 💩
You may not have realised this, but VirMach has never deployed billing servers on its own nodes.
Oh wow,
51.81.57.171is an OVH IP!... I didn't even check!💩 VirCrap 💩
where is virtfuuuuuuuuuuuuuuusion
I bench YABS 24/7/365 unless it's a leap year.
NOOOOOOOOOOOOO!
IP renumbering is about to happen again. These will be with a provider I trust who has mentioned they have no intention of pulling them any time soon, therefore it's good for long-term stability (as with IPXO, even though we've avoided major problems compared to two other providers in the past by having it from many different lessors, there's always been a few of them that randomly decide they want them back or try to 2x the price.)
NYC is happening first, and it will be with shorter notices than intended. The good news is that the shorter notice is as a result of working on and testing a new IP renumbering system that will make the whole process smoother and automatic.
It has a "planning" feature where we plan out the changes and it validates/analyzes everything, then a robust system that we can use to correct issues as they come up. Everything gets mapped out and scheduled, nodes get automatically locked off, everyone gets contacted, and you also get some controls on your end to process your change sooner if desired if available.
LAX is happening for a portion of customers with the NYC batches, and the rest next week.
I'm doing the final checks today and finishing any preparation work, and batches will begin being queued tonight.
Due to the renumbering happening, while the system supports it, in some cases, I want to just get some of them out of the way before proceeding with any outages that overlap. So the renumbering may take away priority from working on certain outages. Once everything's planned I'll try to provide an update on any remaining outages.
I couldn't get our own reconfiguring script ready in time, but that's been improved as well. Reconfiguration goes in its own queue that's staggered better. This does still use SolusVM's reconfiguring, so it means if the reconfiguring actually messes with your network, you'll have to correct it as usual.
I'm going to start taking a look at individual requests/complaints here again, and we'll start with yours.
I went to check our private communications and I don't have a quick way to reference your account from that, could you let me know some reference number (could be anything, IP, invoice, ticket ID, your email.) And let me know what's outstanding that you're waiting on? I'm getting older so my memory's not as great as it used to be when it comes to individual customers but I vaguely remember it being in relation to rDNS/PTR and you not being able to used some service(s) as a result and wanting a refund exception for a purchased Black Friday special? Just confirm with me what you need and I can have it processed. I'm sure there may be other grievances since then so just let me know and I'll have it sorted out for you.
I didn't process your ticket, so that's why it might not be resolved yet.
You mention that you have two services in the ticket, and no invoices generated. I see both of these are due in 2027. Another one not mentioned in the ticket that's due, I've added a month and regenerated invoice.
If you have any other issues please make a separate ticket for that as it looks like you closed your ticket.
If you have any other issues please make a separate ticket for that.
I've actively been working on this. How it goes is it gets better temporarily, then gets worse again. Some changes are planned, I'm having network engineers take a look at this point as well. We might just need to change out the switches here.
Someone else posted about gateway IP ping looking terrible, that's likely from some rate limiting I set and it does not have a direct impact on the network, it might appear as it being related since other issues are going on.
Some of the network issues has been from abuse, adds on to the switch load. Overall though from my spot testing we should definitely overall be in a much better situation more recently than where this round of network issues started end of last year. If you do continue posting about this could you please provide some context on the frequency, period of time, etc?
This is Miami, right? Your server's in Oklahoma, since that project stalled out I never finished re-assigning IP addresses and bringing it back online. You'll just get a service extension and it'll be brought back when it's ready.
Only like half a dozen people or so are affected so I'm not spending any time on that issue right now, sorry.
If the data doesn't matter, you'll likely see some new system get activated and contact you about being able to redeploy automatically elsewhere once it's ready. This also applies to anyone else stuck on a dead server right now. That system's almost ready too.
That'll be going to OKC soon so we can increase billing area outages.
Don't you guys think it's kind of strange how right after @FrankZ comes back, @VirMach is more active?
Come to think of it, @FrankZ did claim to work for a non-profit, too..
"It's a hard life- to be a stick insect." - Karl Pilkington
TYO started having more issues around the same time migrations from SJC to Tokyo were supposed to take place, and some of the issues were actually exasperated by the migrations happening.
Therefore, some of the migrations might end up being redirected to LAX after renumbering. I'll have more specific information about these in the next few days.
Well that settles it, he works for a non-profit, I work for a negative-profit.
"It's a hard life- to be a stick insect." - Karl Pilkington
Glad to see that you may be able to be a little more active here. I missed seeing your updates and chatting.
Just to be clear, my work at the non-profit is also definitely a negative-profit situation.
The more time goes on, the similarities between VirMach and myself do seem to be more than coincidental.
Now if I was as young has he is ......
nominated for post of the year!
TierHive - Hourly VPS - NAT Native - /24 per customer - DE, UK, SG, CA, USA x3, FR, AU, PL, NL
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I'm working for a small non-profit that actually makes me spent more money in servers than what I get paid. So, I'm also in a negative-profit situation.
Actually, I'm always in a negative-profit situation, no matter who I work for.
Anyone else?
Thank you for you participation.