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  • havochavoc OGContent WriterSenpai
    edited May 29

    @AnthonySmith the paypal flow is a bit weird.

    Logged in -> add tokens -> select paypal -> do paypal thing -> logged out of TH & need to log in again

    Seems to have worked fine but I don't get why it logged me out?

  • AnthonySmithAnthonySmith AdministratorHosting ProviderOGSenpai

    @havoc said:
    @AnthonySmith the paypal flow is a bit weird.

    Logged in -> add tokens -> select paypal -> do paypal thing -> logged out of TH & need to log in again

    Seems to have worked fine but I don't get why it logged me out?

    First report of that we have had, yes, that's annoying, I will have it tested and report it, I don't dare touch the billing side :) I will come back to you on that.

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  • edited May 29

    Just to make sure, is 2.5x still valid after all those changes?

    It was 40mbit before, and it's still 40mbit now for my NL VPS. I don't' particularly need more, and even that is a lot more than I expect.

    But I love freebies.

  • @AnthonySmith said:
    Also, as Amsterdam is a milestone location for TierHive, the burst multiplier is on 2.5x for the network tier you pick, any VPS created in Amsterdam in the next week will have the 2.5x network speed multiplier for the life of that service (Does not apply to future upgrades or downgrades)

    Does "does not apply to future upgrades or downgrades" mean that any upgrade/downgrade will remove the multiplier? Or just network tier upgrades/downgrades?

    @AnthonySmith said:
    [I]n the sandpit version, we already charge 50% less for powered-off virtual servers. That will make it into live fairly soon [...].

    Has this made it into live by now?

  • Not_OlesNot_Oles Hosting ProviderContent Writer

    @havoc said: Logged in -> add tokens -> select paypal -> do paypal thing -> logged out of TH & need to log in again

    @AnthonySmith said: First report of that we have had,

    +1

    Hit the "Complete Purchase" button. The payment page seemed instantly replaced by the TierHive login page. When I logged in again, 11 tokens had been added -- the ten I bought plus the 10% bonus, in my case, one token.

  • AnthonySmithAnthonySmith AdministratorHosting ProviderOGSenpai

    @Scioner said:
    Just to make sure, is 2.5x still valid after all those changes?

    It was 40mbit before, and it's still 40mbit now for my NL VPS. I don't' particularly need more, and even that is a lot more than I expect.

    But I love freebies.

    Yep still valid

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  • teamaccteamacc OGSenpai

    When I click the "features" link in the footer of the page, it scrolls up, but not enough. Seems like the sticky header bar is in the way.

    Hey teamacc. You're a dick. (c) Jon Biloh, 2020.

  • AnthonySmithAnthonySmith AdministratorHosting ProviderOGSenpai

    @Detruire said:

    @AnthonySmith said:
    Also, as Amsterdam is a milestone location for TierHive, the burst multiplier is on 2.5x for the network tier you pick, any VPS created in Amsterdam in the next week will have the 2.5x network speed multiplier for the life of that service (Does not apply to future upgrades or downgrades)

    Does "does not apply to future upgrades or downgrades" mean that any upgrade/downgrade will remove the multiplier? Or just network tier upgrades/downgrades?

    @AnthonySmith said:
    [I]n the sandpit version, we already charge 50% less for powered-off virtual servers. That will make it into live fairly soon [...].

    Has this made it into live by now?

    Only network tier changes will change it.

    It should have been in about 3 weeks ago but for now good reason we paired it with the static hosting release because we assumed that would be in next.

    We messed up and it failed testing which is why the shut downs being 50% are not in, but the audit passed on the 3rd attempt today, it's been stressful.

    I still want to do a fresh set of BUFH testing over the weekend and I will try and release it Monday.

    If I understand correctly it will be live at the same time as the static hosting.

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  • AnthonySmithAnthonySmith AdministratorHosting ProviderOGSenpai

    @Not_Oles said:

    @havoc said: Logged in -> add tokens -> select paypal -> do paypal thing -> logged out of TH & need to log in again

    @AnthonySmith said: First report of that we have had,

    +1

    Hit the "Complete Purchase" button. The payment page seemed instantly replaced by the TierHive login page. When I logged in again, 11 tokens had been added -- the ten I bought plus the 10% bonus, in my case, one token.

    Yep verified, found the case, only impacting PayPal, there was an update from Fastspring on the 16th May I suspect that caused it, we will try to unpick it in the coming week.

    Thanked by (1)Not_Oles

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  • AnthonySmithAnthonySmith AdministratorHosting ProviderOGSenpai

    @teamacc said:
    When I click the "features" link in the footer of the page, it scrolls up, but not enough. Seems like the sticky header bar is in the way.

    Thanks 👍 I will have a look, probably my fault.

    I am doing some site updates next week to add the network speeds in for the locations and a dedicated what is TierHive and what it's not page is being added.

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  • I have to say it's even more confusing now (it will not stop me from top up, as it's most interesting vps concept i've seen ever).


    I do understand "alpha" state of the project. I do understand bandwith can vary, and it's widely depends. But having those numbers back to back is even more confusing than it was before imo.

  • AnthonySmithAnthonySmith AdministratorHosting ProviderOGSenpai

    @Scioner said:
    I have to say it's even more confusing now (it will not stop me from top up, as it's most interesting vps concept i've seen ever).


    I do understand "alpha" state of the project. I do understand bandwith can vary, and it's widely depends. But having those numbers back to back is even more confusing than it was before imo.

    I can't see those images because Imgur is blocked and I am on my phone.

    I will have a look tomorrow when I am on the battle station again, not sure how knowing the speed Vs not knowing the speed is more confusing though, maybe it will make sense when I can see your pics

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  • @AnthonySmith said:

    @Scioner said:
    I have to say it's even more confusing now (it will not stop me from top up, as it's most interesting vps concept i've seen ever).


    I do understand "alpha" state of the project. I do understand bandwith can vary, and it's widely depends. But having those numbers back to back is even more confusing than it was before imo.

    I can't see those images because Imgur is blocked and I am on my phone.

    I will have a look tomorrow when I am on the battle station again, not sure how knowing the speed Vs not knowing the speed is more confusing though, maybe it will make sense when I can see your pics

    Network Bandwith: 100 Mbps (middle tier for FR)
    Test Result (ookla): 5.33 Mbps

    It is confusing, no matter how you see it. Again, I neither need, nor want more. It's more than enough for $1.5/y vps. But 20x gap between selected and tested numbers is kinda off.

  • AnthonySmithAnthonySmith AdministratorHosting ProviderOGSenpai
    edited May 29

    @Scioner said:

    @AnthonySmith said:

    @Scioner said:
    I have to say it's even more confusing now (it will not stop me from top up, as it's most interesting vps concept i've seen ever).


    I do understand "alpha" state of the project. I do understand bandwith can vary, and it's widely depends. But having those numbers back to back is even more confusing than it was before imo.

    I can't see those images because Imgur is blocked and I am on my phone.

    I will have a look tomorrow when I am on the battle station again, not sure how knowing the speed Vs not knowing the speed is more confusing though, maybe it will make sense when I can see your pics

    Network Bandwith: 100 Mbps (middle tier for FR)
    Test Result (ookla): 5.33 Mbps

    It is confusing, no matter how you see it. Again, I neither need, nor want more. It's more than enough for $1.5/y vps. But 20x gap between selected and tested numbers is kinda off.

    yeah thats pretty bad, pop a ticket in as I am blind right now, I will do some digging.

    edit: nevermind.. yeah france is suffering, we will get the limiting in place asap over the weekend to claw back some bandwdith.

    TierHive - Hourly VPS - NAT Native - /24 per customer - DE, UK, SG, CA, USA x3, FR, AU, PL, NL
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  • WSSWSS OG

    What do your tears taste like? Are they salty, or more watery? Do you want something more when you give what you're offering other than a token of support? What would you expect that to feel like?

    "It's a hard life- to be a stick insect." - Karl Pilkington

  • I was going to add some credit to my account, but it's wanting to charge me EUR instead of USD, and add 21% VAT, even though I'm not in Europe. Is this normal?

  • AnthonySmithAnthonySmith AdministratorHosting ProviderOGSenpai

    @david3 said:
    I was going to add some credit to my account, but it's wanting to charge me EUR instead of USD, and add 21% VAT, even though I'm not in Europe. Is this normal?

    is your IP in Europe?

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  • @AnthonySmith said:

    @david3 said:
    I was going to add some credit to my account, but it's wanting to charge me EUR instead of USD, and add 21% VAT, even though I'm not in Europe. Is this normal?

    is your IP in Europe?

    No, it's in the Philippines. But I noticed there was a location selector in the upper right corner, and I was able to change it from Europe to the Philippines. Then, it charged me in USD with the local 12% VAT rate. I paid with paypal, and it also logged me out of tierhive after I completed the payment, like the other guy reported earlier.

  • I think I know what happened. I'm normally connected to a vpn in Hong Kong, but I have tierhive.com set to bypass the vpn, so there's no issues. But I think the payment stuff pulls up fastspring also, so it probably detected the vpn. Though it set my location to the Netherlands instead of Hong Kong.

  • AnthonySmithAnthonySmith AdministratorHosting ProviderOGSenpai

    @david3 said:
    I think I know what happened. I'm normally connected to a vpn in Hong Kong, but I have tierhive.com set to bypass the vpn, so there's no issues. But I think the payment stuff pulls up fastspring also, so it probably detected the vpn. Though it set my location to the Netherlands instead of Hong Kong.

    yep that will be it.

    I know about the PayPal logout issue. Hopefully, that will be fixed early next week. They changed some stuff upstream that handles the return differently on the return to the merchant.

    Thanked by (1)david3

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  • AnthonySmithAnthonySmith AdministratorHosting ProviderOGSenpai

    @Scioner said:

    @AnthonySmith said:

    @Scioner said:
    I have to say it's even more confusing now (it will not stop me from top up, as it's most interesting vps concept i've seen ever).


    I do understand "alpha" state of the project. I do understand bandwith can vary, and it's widely depends. But having those numbers back to back is even more confusing than it was before imo.

    I can't see those images because Imgur is blocked and I am on my phone.

    I will have a look tomorrow when I am on the battle station again, not sure how knowing the speed Vs not knowing the speed is more confusing though, maybe it will make sense when I can see your pics

    Network Bandwith: 100 Mbps (middle tier for FR)
    Test Result (ookla): 5.33 Mbps

    It is confusing, no matter how you see it. Again, I neither need, nor want more. It's more than enough for $1.5/y vps. But 20x gap between selected and tested numbers is kinda off.

    ok the re-balancer has been running around 5 hours now.

    In France, the same VPS on the 200Mbit Tier

    Before: 1.06MB/s (10 Mbps)

    After: 23.9MB/s (200 Mbps with a bit of burst at the start)

    I can only apologise, I had not realised how bad it had got in some places, abusers are gonna find a way to abuse!

    Thanked by (2)skorous Scioner

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  • AnthonySmithAnthonySmith AdministratorHosting ProviderOGSenpai

    mainsite updated

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  • AnthonySmithAnthonySmith AdministratorHosting ProviderOGSenpai

    I will get a speedtest/LG page up and a "WHAT IS TierHive" page to make sure people know what they are getting in bullet points before purchase in the coming week.

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  • @AnthonySmith said:
    ... I will get in touch with @Advin this week to increase capacity in Kansas, as it's running like shit now; he replied to my last request, and I missed his reply.

    Kansas is not available to select from the location drop down list. It's still running really slow?

  • AnthonySmithAnthonySmith AdministratorHosting ProviderOGSenpai
    edited May 30

    @TemporiousOne said:

    @AnthonySmith said:
    ... I will get in touch with @Advin this week to increase capacity in Kansas, as it's running like shit now; he replied to my last request, and I missed his reply.

    Kansas is not available to select from the location drop down list. It's still running really slow?

    Waiting for more capacity, me and @Advin are like ships that pass in n the night haha.

    I will have a shop around for other options in Kansas as I can't keep up with demand there

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  • havochavoc OGContent WriterSenpai

    Ant is it possible to reinstall OS without losing bonuses like the 2.5x network?

  • AnthonySmithAnthonySmith AdministratorHosting ProviderOGSenpai

    @havoc said:
    Ant is it possible to reinstall OS without losing bonuses like the 2.5x network?

    Yeah that won't impact it at all.

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  • Hey guys,

    I just bought one of the tiny 128MB RAM / 5GB SSD NAT VPS plans on TierHive. When creating the instance, I selected "No operating system" because I wanted to do a clean install myself via iPXE.

    However, I'm stuck in a boot loop. When I open the VNC console, iPXE tries to configure the network but fails with:
    Configuring (net0...) ... No configuration methods succeeded

    Then it says No bootable device and reboots. It seems like DHCP doesn't work out of the box with the NAT network configuration in the iPXE environment.

    Is there a quick fix to get Debian 12 installed on this without wrestling with iPXE, or do I have to configure the network manually inside the iPXE shell?

  • @Michal212 said:
    Hey guys,

    I just bought one of the tiny 128MB RAM / 5GB SSD NAT VPS plans on TierHive. When creating the instance, I selected "No operating system" because I wanted to do a clean install myself via iPXE.

    However, I'm stuck in a boot loop. When I open the VNC console, iPXE tries to configure the network but fails with:
    Configuring (net0...) ... No configuration methods succeeded

    Then it says No bootable device and reboots. It seems like DHCP doesn't work out of the box with the NAT network configuration in the iPXE environment.

    Is there a quick fix to get Debian 12 installed on this without wrestling with iPXE, or do I have to configure the network manually inside the iPXE shell?

    DHCP service which cost a tiny bit is off by default. Did you turn it on?

  • @lgsin said:

    @Michal212 said:
    Hey guys,

    I just bought one of the tiny 128MB RAM / 5GB SSD NAT VPS plans on TierHive. When creating the instance, I selected "No operating system" because I wanted to do a clean install myself via iPXE.

    However, I'm stuck in a boot loop. When I open the VNC console, iPXE tries to configure the network but fails with:
    Configuring (net0...) ... No configuration methods succeeded

    Then it says No bootable device and reboots. It seems like DHCP doesn't work out of the box with the NAT network configuration in the iPXE environment.

    Is there a quick fix to get Debian 12 installed on this without wrestling with iPXE, or do I have to configure the network manually inside the iPXE shell?

    DHCP service which cost a tiny bit is off by default. Did you turn it on?

    No

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