VirMach
VirMach
About
- Username
- VirMach
- Joined
- Visits
- 2,824
- Last Active
- Roles
- Member, Hosting Provider
- Thanked
- 9380
Comments
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(Quote) I have no idea. Can I get a summary of all the details? It'd need to be confirmed to account for all possibilities at all stages. Requirements: one service on a Frankfurt node with us, another server on a Frankfurt node with us with a diffe…
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(Quote) 200.
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(Quote) Oh I thought I replied to you. I think I wrote it all out then deleted it and didn't hit send.
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(Quote) It was part of a combo for paid Minecraft servers and I think we also tried doing Counter Strike servers back then too, maybe.
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(Quote) About 350 left. Some abusers took up a lot of time, and then planning for some IPv4 changes and power maintenances. It's not going too well on the planning side, so the notices are going to end up being shorter than I wanted. IP change notic…
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(Quote) Okay so GreenCloud currently 4GB, E5, 750GB for $25/YR or 8GB with 1.5TB for $45/YR and both sold out. Then Bandwagon is 2GB, E5, 500GB for $900 a year. I don't get it then. Are you saying we need to just answer tickets and raise prices for …
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(Quote) What's good price for Tokyo deals right now with no setup fee? We still have a lot of available colocation space in Tokyo. We also have a lot of available servers ready to go there. Show me some examples.
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(Quote) Fixed by putting it out of stock. (Image)
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Oh and we're finally working on using GPT to sort out tickets better, and a lot of overhauls are coming in the next few days/weeks/months/years that tries to keep ticket queue clean and guide people to self-help possibilities so we don't end up with…
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Around 500~ tickets of backlogs recently processed. About 700 or so still left. If you have an open ticket that's urgent make sure to close it and open it as a priority ticket. Most priority tickets are/have been completed so that queue is cleaned u…
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(Quote) We have to restore some revenue first before losing more money. Maybe in 2030.
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(Quote) Yeah, I have no idea how your situation happened. I didn't look into it much, I just noticed the IP shouldn't be there. Make sure you reply back so we adjust your due date if it's been that long. (Quote) Especially in NYC and biennially. So…
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(Quote) Okay awesome, glad to hear it finally got fixed. I applied the fix I mentioned a few pages back, regarding PHP version mismatch. I was afraid of doing it as that's what initially caused the problem but I noticed SolusVM pushed out another up…
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Okay they're back, I just went and updated them to their BF offers as it is on their site right now. Locations I'll keep the same for now, PayPal taken off for these price match deals. Also Tokyo is $30 setup fee now as of like yesterday, we'll cons…
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(Quote) Haven't decided yet. Too many PayPal chargebacks and abuse for them right now. Much higher than other plans so it doesn't make sense to sell like $3000 worth of the plan and have $1000 in chargeback fees. It may come back as annual only and/…
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(Quote) Any improvement or change? I'm going to ask this about 5 times if you're up for it. It's not affecting everyone and I still can't reproduce it on my end right now. Maybe I'm missing something mentally but it's strange it'd do that for both d…
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I offered to help out on making sure payment goes through or it gets extended but you didn't confirm, instead in private messages you tacked on how you also needed VPS controls access and so on. I'm just trying to do the critical time sensitive port…
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Sent out emails for TPAZ005 (at some point it was also called TPAZ002) data recovery. We have the data available now and can load it on an existing VPS or we can SCP it over. Everyone who was previously on that node will receive an email, but short …
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(Quote) Need more information.
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Patch likely going out tomorrow or in next few days to fix the more recent issue that's been happening where some servers still overload, in an effort to clean up the few leftover servers still experiencing them. Fingers crossed that it's the final …
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(Quote) Very relatable.
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(Quote) Nope basically the information you provided in a logical world would have been very helpful but it wasn't because the one working versus one not working are on the exact same SolusVM and PHP version, issue #1A let's called it was one where m…
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(Quote) Let's call this issue #1. I'm working on it now. Of course i's not the same issue as the others, why would it be? That'd be too simple. (edit) Even issue #1 is actually separate issues. I'm just going to not bother providing updates on this…
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NYCB048, NYCB009, NYCB006 should be up today. NYCB042 high likelihood as well, just fixing one last thing with the IPMI and network configuration, I possibly made a mistake on this one when setting up the IPMI and network configuration or maybe it's…
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VNC has been fixed, I forgot it doesn't get set up out the box and has it's own manual setup. I basically re-installed SolusVM and moved everything over because that was somehow easier than trying to revert whatever it did to break it. I figured si…
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(Quote) Controls are working on my end but VNC is broken. Will look into VNC portion and see if it's widespread, it most likely is as it'd make sense based on what I had to do to get SolusVM working for the time being after the broken update.
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(Quote) Can't reproduce. Logged in as you in client area shows online. Perhaps this may be a browser cache issue?
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(Quote) Definitely not expected, make a ticket mentioning unknown status, host unavailable, and LAXA032 please if you can.
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(Quote) I've been dealing with this since the moment it happened since I was working on NYCB006 at the same time. It's a SolusVM update, first it updated where they ioncubed a specific file with a newer version and then it turns out the actual updat…
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**Update ** we had two more IP blocks at HV LAX2, I'm using those instead and it's working. NYCB009 and NYCB006 being worked on now with connectivity. Looks like other four /24 weren't done properly then, it's waiting on HV until at least tomorrow t…
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I forgot that HV's advertised 24x7 means 16x5 and it's the weekend. No one at the facility, let's see if they'll let me have facility access at least. And no networking team to correct any potential misconfiguration on their end. I've asked them to …
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(Quote) I'm assuming you're on LAXA032. I got this fixed and going again but leaving it in a locked state for a few days to make sure it's still stable. The type of issue it was facing means a lot of people may have re-installed, and if they spam re…
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(Quote) I'd love to take the credit for this but I didn't do anything. I actually didn't even get to contacting xTom so if anything, it's even better they monitor everything on their end and fix it without having to go to them. I don't think I could…
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We're waiting on HV for them, I'll most likely have to drive down to the DC again today once they handle the networking portion as they don't have anyone available over the weekend. We requested networking be configured beforehand but it looks like…
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NYCB027 backups being processed now, I noticed the power cable I used for it wasn't working and I had to switch it, so it might have just been a bad power cable. The transfer is still going abnormally slow so at least one of the disks is being weird…
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(Quote) 2 seater, one seat for me, one seat for 4 servers. I never said I'm doing it efficiently. I was going to make four trips from the parking lot until they said they had a dolly (well actually three, two of them are small enough to take togeth…
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Dropping off NYCB042, NYCB048, NYCB006, and NYCB009 tonight to HV LAX. I wanted to do it earlier but I got caught up locating rails and getting the networking sorted out and LA traffic to downtown is nightmarish around this time. They did say they …
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Okay here's the current plan, backups of whatever we have so far are going to get dropped off at QN LAX and plugged in. I've started the conservation with HV to see if it's possible to get what needs to be done today for four servers to be racked t…
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(Quote) Also correction, NYCB048 not NYCB008.
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(Quote) NYC is cursed. Can't ever seem to get anything working there when it fails until it gets sent elsewhere. Of course it could just be the hands there. :# I think we've at this point had about half of servers come back one way or another. Out…