VirMach
VirMach
About
- Username
- VirMach
- Joined
- Visits
- 2,824
- Last Active
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- Member, Hosting Provider
- Thanked
- 9380
Comments
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(Quote) WHMCS bug that never got fixed. For this you need to make sure you close the ticket and create one in priority department. It still qualifies for free support under our list of permitted priority tickets.
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(Quote) Uhhh, can you make a ticket and mention I asked you to make it so I can spot it out? I'd ask you to private message me but I have like 80 of those shuffling around right now.
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(Quote) Yeah I think we're being ignored by them. Not sure what's going on specifically but they didn't even send us an invoice for the month, I had to remind them to bill us.
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(Quote) Your answer's somewhere in my post above, good luck. (Quote) Closed this maybe 12 hours ago, I plan on something something something because something. I'm out of words.
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I feel like I've met my quota for replies a few times over or maybe even typing for the rest of the year (Quote) Pressing both buttons repeatedly at this point and running away.
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(Quote) Okay for you @yoursunny I'll go over it more in-depth as I'm completely exhausted and for some reason this feels like I'm taking a break while I try to babysit NYCB009 on the monitoring screen and look for the beginning of a spike. Edit/note…
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@Unicom okay I got the server back up so very quickly, let's test out the three issues you've had and see if it's been broken. I'm performing all these as a client, as in the same way you could do it. Clicked login to cPanel, it logged in. Looks li…
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(Quote) It only counts data directly related to the LVM/local. I see around 10MB/s average write, but at average size of 4KB. It's not that fancy, as in it uses reliable pre-existing open source software that grabs it directly from /proc but based o…
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(Quote) I don't remember what actually went down it was a genuine guess but the more I think about it, makes sense that we've already spoken about it if I vaguely remember him as being someone who didn't have a secure password (or I could just be mi…
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(Quote) Some other pages. Facilities - https://virmach.com/datacenters/ Network - https://virmach.com/network/ Chatbot status + status combo page - https://statusbot.virm.ac/
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(Quote) I remember your name as well, my guess is you'd be the type of person to have your password as Dog123456 Just a vague guess. And the 6TB probably can get used up as quickly as like half a day on outbound attack/botnet. Especially if you got…
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(Quote) Your name looks familiar. I haven't read everything an I'm only skimming but based on my memory you're multi-account related or related to sniping deals maybe, not putting in a lot of tickets (as in you, @Unicom.) The email should've listed …
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(Quote) (Image) There's 1070 people ahead of you right now.
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(Quote) Okay so it's on the other account, makes sense. Nothing needed from your side right now.
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Short version: I'm just going to redact the long version on this one for now to avoid further confusion as it started getting pretty long and confusing even as I read it back. Today we were supposed to terminate accounts related to the previous abus…
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(Quote) Someone made like 2000 tickets the other day because I told him he can't do VPN + US address + PayPal or something when he's from China. Didn't feel like modifying it to merge just his tickets so I just ran it. Then the BF people that came a…
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(Quote) For a quick reply on deployment issue you need to have one open ticket and it has to be from clicking this button: (Image) If it's done some other way you'll eventually get helped but requires additional troubleshooting on our end first, …
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(Quote) Oh sale was ended a while ago. (Quote) Should already be, if not use the button on your service page to report an issue with deployment.
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(Quote) My fault on this one. Related to maintenance, and it's been fixed. (Quote) Added to outages.
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Alright, fixed. (Image)
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(Image) I don't know looks pretty normal to me if you tilt your head.
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(Quote) Had to finish unbreaking our site after maintenance, working on that next.
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(Quote) Cost breakdown for Special 512 on annual ($13.75) goes something like this: IPv4 - $4.80 average Ryzen 512MB plan - $4 Being able to create a tickets such as asking where's my order why are you scam - $4.95
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(Quote) Ticket shouldn't be submitted for these. You request a change and then when it fails reply on that ticket. Usually anything outside of this process just results in the function/optional feature being removed from your account. We're improvi…
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(Quote) Use the new generated ticket for them. If it's not yet created, wait for it to be created (around 6 people are left I think.) On hold right now mostly means rounded up tickets that most likely should be closed, but we're not 100% sure so we'…
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(Quote) Which is funny since everything runs on Chromium these days. Maybe they ultra "optimize" Chrome.
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(Quote) This sometimes gets me too, the most I've figured out that it's most likely some memory saving feature on Chrome. It's just a guess. I've looked at logs and it's difficult to pinpoint the exact time it happens. My numbers definitely never go…
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(Quote) Ticket, since ticket is already set up for them if you're keeping it you technically don't have to reply but you can reply to let us know to update the specs and that'd be the cleanest way to process them. I'd say I would go through and fi t…
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(Quote) Yeah there's a button for it now.
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(Quote) I've flagged it priority department for you
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(Quote) If you want an actual/specific answer, we need to establish other important variables. There's a reason we always come back to this and we basically leave it as-is in our terms of service: it's hard to define with just that one number. (Quo…
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Left over storage orders are being sorted now. All that are on problematic accounts are being cancelled and refunded. So a good number of these have since been flagged for closure or have obvious links to multiple accounts, those are all cancelled/…
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(Quote) We have to leave that on for now until some abuse cools off. Once we have the new hire handling it we should be able to allow it again and have it more closely monitored. Your account definitely shows as active, I'll see if I can have a fur…
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Going to purge the cache, it might be causing issues. (Quote) As @Jab mentioned the slider is just a fancy thing that ends up linking to the WHMCS page so you can just go there directly. Yeah I think it's $10 per 2 years for 100GB. The disk prices …
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VPS order backlogs cleared (any left over manual review that was more complicated.) (Quote) If only they actually were able to boycott us instead of continuing to order. I've probably rejected several hundred orders that were clearly linked to like…
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I think I'm going to order some pizza, all that 200 IQ imposter busting requires a high calorie refill. Am I going to be ambitious and go for an 18" NY thin pepperoni or just a 14" margherita? Cue the fat man jokes.
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Tech news 2023: entire VPS company's customer base was actually just 6 MJJs.
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(Quote) He definitely has more, a few with "bigger" names and been around longer. Lots of IPs. Lots as in lots that are definitely the same guy same pattern, then a ton more if you include all the ones associated with those.
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(Quote) It was 31 but I looked extra hard for you and it actually came out to 37. I could look a little harder and ruin your prize though, I still haven't ran it through the MJJHineyThrasher.exe Anyway I just wanted to keep you updated so after I r…
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(Quote) I really suggest you don't go the same route as the last guy that ignored the seriousness of getting the multi-account issue resolved as concisely as possible. It means one ticket, describe it well but also quickly, and a realistic outcome. …