VirMach
VirMach
About
- Username
- VirMach
- Joined
- Visits
- 2,824
- Last Active
- Roles
- Member, Hosting Provider
- Thanked
- 9380
Comments
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Works now.
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Nevermind, I was the one that had to refresh my cache, sec.
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(Quote) It should be working, I can't get it to 66 so it's with 67, but $127.34 for existing customer (after 50%) (Quote) Oh refresh your cache maybe.
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(Quote) Thanks, fixed
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(Quote) These are going to get activated in Los Angeles today, with a button added to request refund where we'll honor refunds for anyone who doesn't like Los Angeles, full refund instead in those cases. You'll get an email. IPv6, will add a reques…
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We're unofficially starting a sale, on a very small scale, and closing it off if we can't keep up with it. * Custom plan: limit one 50% for existing customers, and otherwise full custom plan price (still a discount technically.) * The two year spec…
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. > @sky said: (Quote) Make sure you utilize the priority department which qualifies for contacting us in situations where a billing issue may result in incorrect suspension or termination.
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I'm being lazy and to save 2 seconds of time on each of them I didn't properly mark these, so that probably just means some time in the future you might get asked how you have a $0 service, just quote this.
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Okay actually I have no idea which of these are for the Singapore test that never happened and which are for SSD2G. And I have no idea which of them are the random people I asked to provide their email so I could check something. Whatever let's just…
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@ehab sounds kind of familiar, I'll have to think about it some more
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Handing out some more 2G's to the people I recognize from my messages. It'll basically be how I filter out these as I go since I probably definitely got way more messages than the original time frame nor does it really matter, I'm not about to sink …
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(Quote) I should hire someone to run a VirMach twitch channel and pretend to be me playing games 18 hours a day while a blurry feed of ignored tickets and chats is in the background.
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(Quote) Yeah, I'm in favor as well, hence why we were planning on doing it early and didn't get to it so we didn't post it. I guess it's time for an update though. * Requested delegation for rDNS around two weeks ago, no reply yet. * BF emails/remi…
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(Quote) Not sure where you're hearing these things.
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(Quote) It's been real bad on my end, basically November 1st until now is a blur and hard to believe it's been 3 weeks. (Quote) Our CDN setup got changed to where we were trying to use both CF and another CDN except they both prefer running in a wa…
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We already have like 5 certificates, I swapped two out with each other in a weird way, long story, to get our CDN functioning more quickly, and it brought the deadline up to November 20th. I already have my friends roasting me in private so I figure…
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(Quote) This is a good indicator on how behind I am currently, it was on the high priority list maybe two weeks ago and I didn't even realize it's already the 19th.
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(Quote) Dedicated server issue would've been resolved yesterday if you had a ticket that mentioned a dedicated server in the title or description. I think previous issue was that it didn't and it got overlooked, and I remember looking over this and …
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(Quote) The thread was mainly for the offer, so if they happened to also purchase this LES offer, then I've definitely updated the recurring price for some people. After people moved over from OGF to here obviously people mention their ticket ID for…
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Maybe it's my brain but it's basically fully unable to immediately tell this says "/MO" (Image) /\/\/\0
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(Quote) I forgot our annual prices have been so cheap that not adding /MO might confuse some people. I just didn't like how /MO looked. Okay I'll add it in.
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(Quote) Yeah what you did is fine, I was just explaining why the second one was closed without a response. Not saying we should have closed it, just why it occurred.
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(Quote) Very important question, did you only click once/go through the payment process once? I need to know if this is related to error page showing up after payment and then people getting confused and paying it a second time, or seeing error and …
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(Quote) You made a suspension appeal, closed it, and made another one. Unfortunately you're not exactly in a group of great people, so this means everyone is spamming multiple appeals after they already get answered, which means I looked at it and s…
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(Quote) Yeah I saw that one, I think he also opened a ticket about it as well as an LET thread where everyone enjoyed it as an opportunity to attack us per usual, but there was no indication of it in any way being caused by a system fault on our end…
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(Quote) I need someone to include all the details in one message if they want me to look at it seriously. Otherwise we're aware and gathering the details already. So far I've only come across tickets that sound more like this post (and maybe you did…
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(Quote) Sure, let's address that. I already did speak with our developer and we're changing some things as he basically was rushed to push out the first version of it so we could at least have a button/option in place versus nothing. I disabled it f…
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(Quote) Like 9,999 times out of 10,000 any time there's bandwidth overage and someone is confused by it, they're compromised or running something they didn't know was using it. As in, I don't think there's ever been a single case of someone hitting…
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(Quote) This is very helpful, I haven't had time to look into it and I'm reviewing communication with our developer. I can't think of anything we may have recently changed that would be causing this outside of maybe a hook (but it wouldn't be specif…
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Apologies in advance for not sending the email you're about to receive sooner (for Phoenix.) I didn't have a confirmation on the exact date and time until Tuesday and was going to send out the email Wednesday morning but everything has not been goin…
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(Quote) It's pretty funny, right now two of our four providers, and not necessarily using WHMCS, have a similar problem. I've brought it up to them and they haven't fixed it for months, so it might maybe be a weird PayPal API being PayPal API issue …
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(Quote) He's definitely not speaking of anything presented BEFORE the change, it comes after the request, as in the system says something along the lines of "sorry, it didn't work, here's an auto refund to credit." And also it should ask t…
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(Quote) A lot of things like that are recently broken on and off, I'm still going through and replicating them so I'll add this to the audit so we can fix it. I've already been looking into it and tickets that roll in but seems fairly recent.
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(Quote) We're deciding of an efficient way to handle these at this point, either refund or activate in another location. Problem is if we refund, a lot of people would have wanted to be activated in another location, and if we activate in another lo…
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(Quote) I think I've seen it somewhere... oh, Elon, is that you!? It's funny you bring up Elon because I agree with you but I don't think it's a negative nor is it really a rule. You can do it both ways, just right now they're being merged and late…
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(Quote) A lot of this has been happening, I'm going to be sending out an email soon to remind people to renew early, as well as a few other things. I've been holding it off so I can include other relevant information as I don't like sending out a bu…
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(Quote) Right now, not always, but right now, even if you have 30 services it's still best to have one ticket because how we're handling it (again, right now, not always) is addressing all of them at once per person. And you can always close the old…
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(Quote) Looks fine from my end on this one.
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rDNS: We requested delegation. We've set up the DNS on our end, but still need to "enable" them after testing, which comes after delegation. No response back yet on delegation.
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(Quote) Okay.