VirMach
VirMach
About
- Username
- VirMach
- Joined
- Visits
- 2,824
- Last Active
- Roles
- Member, Hosting Provider
- Thanked
- 9380
Comments
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(Quote) IPv6 will be in all locations except potentially some delay in Hivelocity. Their IPv4 pricing is crazy so I'm not sure how it's going to be for IPv6 but I can't imagine it'd be too terrible. We already have large blocks with everyone else. Q…
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(Quote) I didn't do anything, sorry, lol. I'm actually surprised it works, it shouldn't but I guess it probably does on one node still. May I know which node it is so we can try to preserve it?
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(Quote) For probably years at this point we've been trying to streamline the process. It obviously hasn't happened. It's just very easy for these tickets to stay indefinitely in limbo because everyone other than myself is essentially afraid to do it…
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(Quote) I believe we can share this information but I'll just say it based on what we had planned to potentially do rather than what we actually have done. We wanted to give them a chance to consider powering these on, any servers that were paid fo…
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(Quote) I'm not sure if you're speaking of us or ColoCrossing in your comment but if it's us then the timeline doesn't correlate and it's possible you're facing some other layer of issues.
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Currently 22.5% of TYOC035 is potentially impacted. Currently 40% of TYOC040 is potentially impacted. That means 77.5% of TYOC035 isn't and 60% of TYOC040 isn't. Even with this, we've still been getting so many tickets about them when there's alrea…
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(Quote) SolusVM bug in this case. There's a lot of different bugs. This instance happened to have more than one. Basically at any given time it's possible for it to skip one of the rules or assignments for whatever reason and it creates a chain reac…
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(Quote) This ticket is going to take a while to resolve at this point as a lot of miscommunication appears to have occurred and now it's in a state where it involves a problem we're having with the Windows 2022 template as well as requiring we dig f…
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IPv4 Changes - about half the existing Ryzen customers will be affected. We're sending out emails or tickets today, so you'll (1) know if your service is affected and (2) will have our best guess for what your next IPv4 will be and a general timelin…
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(Quote) I want to make a comment on that guess by providing you a terrible business decision we made specifically because we wanted to treat everyone equally. We lost the highest quantity of customers in the segment that was the highest paying (MSR…
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(Quote) I type pretty fast fast. Lots of practice* and I have a lot of different keyboards and keyboard types and essentially found the best one over the years that improves my typing speed. I actually need a replacement because this one has worn ou…
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(Quote) You're in a group that's restricted from purchasing new products. You shouldn't be able to make an order without it going into manual review (and others in that group.) It's a light solution where otherwise we'd have to close your account. S…
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(Quote) Well to start, if your whole thing is being treated equal then you'd possibly understand the inherent problem then with coming on a message board to report a problem and it does get addressed in a way where it would benefit more than one per…
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(Quote) It wouldn't be retroactive or applied to other plans, and no, that's the issue I'm looking into still. It's potentially some problem upstream. I haven't had time to see if it's only affecting certain servers, if it's on our end, etc. Once I …
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We've brought back KVM Lite plans, with some additional modifications. At least for now. Most prices are lower now. Enterprise+ is also back but with less RAM (only 4GB instead of 8GB) and there's some additional restrictions such as port speed res…
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Thanks for all the feedback. I've probably written a dozen different replies and started over, with many going very in depth and replying to everyone and others trying to be concise. I've definitely read every single reply and everyone has made very…
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More plans should be able to use the Ryzen Migrate button now.
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I wanted to ask for community input on how you think we should deal with the people that modified the page to include a "Tokyo" option when it was clearly not meant to be offered on our website as an option for automatic migration. A few i…
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(Quote) For maximum speed it's best going with maximum speed instead.
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(Quote) Answered somewhere above in my last few messages.
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(Quote) Looks like that's the only part I forgot to test. It's supposed to be a direct to the knowledgebase article for LG: https://billing.virmach.com/index.php?rp=/knowledgebase/11/Test-IP-and-Looking-Glass-Locations.html&language=english
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(Quote) All the people offline on TYOC038 last I checked were from using the Ryzen migrate button which carries the mentioned risks. There are some from paid migrations in which case you can reply to the paid migration ticket and we should be able t…
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(Quote) I do need to finish up the Looking Glass. I'll set up some time to do that before I forget again. (Quote) Migrating now. (Quote) We have 20 servers or so left over and I could send half to Tokyo. I was going to wait to get 5950X and Gen4 N…
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(Quote) This is just a warning we're adding just because it might end up happening. We're not specifically moving people to nodes that will 100% have it changed but it's good for people to anticipate it and for us to communicate that in as many plac…
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(Quote) With some restrictions. At this point I don't even know what the restrictions are clearly but there's limits on the quantity/frequency of requests. Tokyo was taken off at some point in time, and it excludes around 1,000 customers at this po…
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(Quote) It's working well enough that a bunch of people from HostLoc decided to edit elements and add in a Tokyo option which it validated on payment.
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(Quote) We have various providers and IP leases that all handle it differently. The largest provider won't really provide us with the basic functionality we desire and a lot of IP leasers are hesitant to provide full functionality. It was already di…
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I think we're finally ready to start offering free migrations with data for a limited time. This is so people can end up where they really want without the hassle of having to load everything back in, especially for those people that ended up gettin…
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(Quote) OS needs a re-install assuming the person handling it did it correctly. I'll try to check back on their work and make sure they created the LVMs properly but they should have done so.
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(Quote) SJCZ008 all set. If you still have a problem it may be something else.
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(Quote) I'm going to just make a wild guess based on all your previous terrible luck & experiences and say that you're probably one of the 10 people affected on this node by a missing disk. I have no idea what happened and won't know without loo…
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(Quote) This isn't closed. If it was closed it already got unclosed and re-flagged. I see the title's also changed so it's marked correctly for us to include it in the proper queue for that specific fix. That would be these: (Quote) There are node…
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(Quote) These got fixed.
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(Quote) These just got fixed.
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(Quote) These are being planned out and done very soon. We just want to make sure we do it properly at this point, to where people go on a stable node, have functional networking, operating systems, and we communicate it properly and credit everyone…
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(Quote) Looks like someone made a mistake then, I'm speaking to the person that ran the closing script for that batch to see what happened and make sure we restore any incorrect tickets closed. That shouldn't have been closed.
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(Quote) Generally what would happen after an outage like that is any VMs that were semi-broken before it would not have been fixed. It's in our queue to redo the fixes we did for any broken VMs for the nodes we skipped due to them being offline. It'…
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(Quote) Issue with mailing on our end which I should have resolved yesterday.
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(Quote) We only do these when it's absolutely necessary and we have been doing them very specifically recently. If you genuinely believe you created specifically a ticket marked as a connection issue with packet loss, and you were one of the very f…