VirMach
VirMach
About
- Username
- VirMach
- Joined
- Visits
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- Member, Hosting Provider
- Thanked
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Comments
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(Quote) I wrote out this insane rant about them the other day, and then I realized how insane it sounded and deleted it (I think.) It was essentially a 10 paragraph huge clump of text. This was after a period of not sleeping for several days. But th…
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That's actually so crushing knowing those didn't go out 5-6 hours ago.
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Forced the cron through again, same status. Forcing other crons, nothing. I had to specifically force the --ProcessEmailQueue cron after forcing the --EmailCampaigns cron. They have a cron that updates the status without actually doing it, and then …
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(Image) Shows up as such on WHMCS, but checking email logs definitely doesn't show anything sent around that time. This is quite upsetting. Sending report shows as: (Quote) But also shows as: (Quote) Looks like we're going to have to just creat…
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I'll provide a copy here, typo included. (Quote) Oh man if this actually didn't send after listing as sent ... that really sucks. Because it would have been helpful.
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(Quote) First batch is in NYC. Second batch SJC. They're all for the most part racked, even the batches we haven't received yet, but they just need to be set up. I had this written out, maybe I forgot to post it? Around 15% are immediately available…
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(Quote) We do have some tickets from before we sent out the emergency notice, and some people who aren't as caught up to the series of events that occurred so it's best to specifically ask for new server details and mention your requirements if any.…
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Just throwing this out there as well: Ryzen virtual servers are not going to be affected by this matter. SolusVM and WHMCS (VPS control, billing databases) are safe as well. We're wrapping up any leftovers today and looking at disaster recovery bac…
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(Quote) In our next meeting with the legal team, I'll attempt to get back some information for you. We will of course pursue this to the best of our ability. I would not necessarily know what legal ramifications are available, if any, that would as…
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(Quote) Are you on a dedicated server that's currently offline?
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I'm working with our developer today to pro-rate refund all dedicated servers where possible, for any remaining duration. We don't want to give people the wrong idea of what's going on and want to reduce any panic, at least on any end we can control…
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(Quote) I wouldn't be able to comment on this. (Quote) We have a contingency plan. It's not perfect. Nor were we expecting it to go this far or be done in this way. I've been working on it the entire time, and have emergency replacement servers to …
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(Quote) "There's been a lot of cases of people doing their own network configurations due to issues with reconfigure button, but then they set the IP address to the node's main IP or a random IP in the subnet. This is considered IP stealing/net…
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Everything other than LAXA014 should be at the very least temporary resolved. I'm compiling a list of more permanent solutions to implement and still investigating some nodes to see what happened. (Quote) Are you on Ryzen?
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(Quote) Message me the IP, I want to make sure it's not a node-wide issue.
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(Quote) Yeah, possibly IP conflict. > @cybertech said: (Quote) It's actually a pretty hilarious paradox. They keep raising the rates, reducing the level of service they provide, and I highly doubt it translates over to the hands getting paid muc…
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(Quote) Yeah, possibly IP conflict. Enabled protection on it. Reconfigure and try again. If it doesn't work, let me know. This could also potentially knock out the entire network for NYCB018 if we're extremely unlucky so I'll check back in 10 minute…
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(Quote) All labeling ever did for us is cause MORE problems so I stopped doing it. Example A: * Nothing is labeled. * Techs set it up how they want, and maybe communicate it correctly if we're lucky. * Tech may be able to follow instructions for s…
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(Quote) I haven't been billing for these recently but they also take an outrageous amount of time to complete, so a fair bit of warning. This is one of the things I've tried and failed to fix over the last two years. Maybe we'll finally have time fo…
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Finally fixed NYCB036. They had the LAN port plugged in as dedicated IPMI on the switch we use for IPMI, and labeled it as a port on the main switch when it wasn't. Took a fair bit of detective work to find since the whole setup is a mess at this p…
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(Quote) This is one of the things where I don't even think it's their fault but they're on a blacklist UCEPROTECT which as @FrankZ mentioned should not be trusted but for some reason it's "industry standard" for a bunch of lazy sys admins …
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I got lucky with SJCZ004. After about 20 reboots and messing with the BIOS, when I finally gave up and was going to try recovering data, I selected virtual disk on BIOS and it booted into the OS instead (???) seems like it just wants to do the oppos…
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(Quote) I've gone down these dozens of times at this point and checked for broken IP assignments, looks like I missed one on NYCB018 because I'm semi-dyslexic and it was .212 instead of .221 on a single VM. I've corrected that one now.
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Announcement: We've added an addon for all the people over the last few months that have indicated their extreme displeasure with their service going offline, claiming that as a result they lost thousands. There have also been people that were high…
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(Quote) Yeah, I saw that as well as a few other things happen and at this point I'm trying to figure out if I actually need to just start a VirBot cloning program so we can ship me off to live in a cage at every datacenter.
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Hivelocity's the one that acquired Incero right? I don't know why they didn't come to mind (HV) when I was thinking about Dallas. We can't do it right now but there's absolutely no way we can stay with Flexential at this state, WTF.
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Holy crap, we're actually so doomed in Dallas @FrankZ they finally got back to us and said (Flexential) due to the "complexity" of the request, the request being: * Clear CMOS * Reset BMC I think maybe I made it sound so complicated by a…
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(Quote) Yeah that's already been established but at this point I've basically made myself step back and cool off, otherwise I feel like we're going to be migrating everyone around for the next 2 years before we can settle down with an appropriate se…
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Chicago going up today.
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(Quote) Re-enabled.
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Finally got back the physical port numbers for the servers I needed, NYCB036 (formerly 101) should be fixed soon, just need to wrap up what I was working on and configure it in the switch. SJCZ004 unfortunately still down, I was going to fly in yest…
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(Quote) Took it away while we do more migrations, we can't have it drastically change too much or it'll put the plans out of whack. It'll re-enable later tonight.
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(Quote) There's no way to differentiate between fully broken and partially broken nodes to display it only to those people.
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(Quote) Button updated. I can't get it to work but let's see if anyone else has any luck (edit -- looks like it did work for at least one person so far.) To be far I was trying to break it by being impatient and refreshing/closing it. Let me allow …
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(Quote) I'd actually accept these kinds of request if it was possible to keep it clean but realistically that means you get a new VM and then the old one just kind of hangs around while it's offline and takes up space until we manually verify which …
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(Quote) How do you propose a migration of an offline server?
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Yeah I don't know how reliable this random site is that I found but: (Image)
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(Quote) Phoenix is completely trashed right now.
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(Quote) LA10GKVM14 was part of a massive PDU or power circuit event with them, where like a dozen plus servers went offline and online, and then offline, causing a bunch of power supplies to fail. A lot of times when we've had power issues like that…
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(Quote) Honestly at this point I think 8.8.8.8 issue is actually not on any specific datacenter's end. We had it happen on our WHMCS for a little bit, and that one's not even hosted with any datacenter we use right now for these Ryzens. We've also h…