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@VirMach Please reply to my ticket. My service will be due at 2025/07/04.
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@VirMach My service will be due at 2025/07/04. I have waited until now to message you again. Can you unsuspend my service now? It has been months.
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And if the only concern you have is that I will cause abuses in the future again. You can directly terminate my service after i get my data back. I only need one day (maybe less) to rsync my data. If you suspect i have other accounts, terminate them…
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(Quote) I don't want to try to get into an argument here, but this is indeed my first suspension and I have only one account. Maybe using a VPN to access my account makes you think I have other accounts, but I use VPN to protect my privacy for almo…
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(Quote) I can wait as long as the undetermined date is before my service due date and I can get unsuspension. I just need responses to make sure that my ticket is not ignored. I understand you don't have many staffs but no responses for almost three…
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My suspension appeal ticket has been opened for almost three months and no staffs responded. I also tried to DM @VirMach and still got no replies. Why?
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Hello, @VirMach . Could you please reply my ticket #238520? It has almost been 6 weeks. If you are busy at your current work, maybe at least tell me in this thread when my ticket will be reviewed so I don't have to check it every day??
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(Quote) Ok, thanks for your information.
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(Quote) :) So I still have chance to get unsuspended?
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(Quote) Sorry I don't get it. My service is only in suspended state. Why is it too late? Does VirMach delete data immediately if a service is suspended?
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(Quote) You are right. But you still don't want to randomly lose data just because they are not important enough, right? My service is not cancelled or overdue, so the data are still supposed be there. The next due date of my service is months away,…
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Hello, I want to know how to download the data of my server after my service got suspended? I have created a ticket to appeal the suspension but got no response at all for one week. My purpose is not to appeal the suspension here but to find out a …