VirMach
VirMach
About
- Username
- VirMach
- Joined
- Visits
- 770
- Last Active
- Roles
- Member, Hosting Provider
- Thanked
- 5730
Comments
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(Quote) Okay I'm counting this as: (Quote) @nightcat confirm and I'll have a look.
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(Quote) Go to page of affected service, click "contact us about service" then click "Network Status" and continue to make the ticket. Provide details on duration and time of the outage.
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Also a reminder that this wasn't just like "oh, multi-account." They were related to the core smaller number of accounts that also had PayPal chargebacks, and other flags. As I mentioned this all started with about a dozen people but ballo…
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(Quote) We already do. So anyone who is saying anything about Cloudflare Warp or whatever, would have also had to done so from the same computer in the same session. As I said we were very careful with this round, extreme high confidence only.
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In the end this affected 117 accounts that were associated with less than 20 original owners, and the total impact to any sale or whatever theory you have would be the same as sending one additional server which we could have built & done in les…
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(Quote) Many users keep speculating this any time they get suspended for clearly breaking our terms of service. If we do it before a sale, then it's to get stock for the sale. If it's after the sale, then it's because we clearly wanted people's mone…
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(Quote) You came up on another account that wasn't merged in. Perhaps, and this is just a guess, an account you may have sold to someone without transferring it properly and the person you sold it to wasn't a nice person. You'd know the exact scenar…
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(Quote) I already explained everything to you in the ticket response, feel free to post that here and have others interpret it for you. This has nothing to do with that one account you think it does in the direct way you described and has nothing to…
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(Quote) I can read that and assist you if you want to purchase the extra support level for your account and once the order is processed, write that out in a ticket instead. If everything's confirmed as being perfect instead and we made a mistake whi…
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(Quote) Okay that may be the issue, that's not a ticket. I do see one ticket you opened about a month ago though for it for network issue and then you closed it before we had a chance to answer. So just open one ticket and leave it open and your iss…
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(Quote) Provide ticket # for me to see what happened.
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(Quote) This is an exact repeat of last time he was around. I went ahead and ran him through our first layer system that just compiles all the directly associated accounts (with confidence) to the one that he opened the $20~ dispute on. Maybe he di…
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(Quote) Ah yes, you've foiled my clever ploy of getting $60 out of you to assist you in unsuspending your services. Very smart move. It all led up to this moment and luckily you made the right choice due to your immaculate risk assessment.
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(Quote) They should reconsider their strategy. Perhaps get together and compare numbers, they'd likely see that the ones that consolidate services have lower risk. It's basically keeping all your eggs in one basket versus hiding them scattered on tr…
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(Quote) It's the same guy using the same playbook as last time like it will work out better for him this time. Let's see if it does. It's so weird I could have sworn he said he'd never use us again multiple times when he comes back here and tries so…
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(Quote) Just buy the extra support level for your major accounts to protect your services. I can assure you with the amount of time we've had to spend dealing with your shenanigans, it's a huge bargain.
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(Quote) I don't think it's fixable at this point, so we kind of left him alone. I'm assuming either he's one of our biggest fans/collectors or a big scalper, or both.
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(Quote) The worst part is most if not all these people weren't even directly targeted. It's just such a mess that in dealing with a few accounts it ballooned uncontrollably into this and I haven't even pulled out our actual nuke feature, this is jus…
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(Quote) Imagine genuinely believing this, and then purchasing a VPS from a company ran by the person you just called not tech savvy. I mean okay sure, everyone makes mistakes I suppose.
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(Quote) Okay but what about DALZ007? Will it also be able to get a life?
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(Quote) Luckily hasn't been a week yet so close that ticket, then go to service details page, click modify service, then click "Issue? New Service" and open ticket using that button.
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(Quote) There's no way for you to get the account from a scalper without that breaking our terms of service and you being flagged by our system as being multiple accounts since you officially have multiple accounts the moment you log into the second…
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(Quote) Simply put to the level you want it simplified, it can be whatever you want it to be with about the same level of accuracy as if I say it.
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(Quote) For more information and resolution have scalper generate request for custom $10 transfer. The $3 transfer doesn't include discussions, checking what happened, etc, but if it was rejected with refund it means we can't process the transfer. I…
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(Quote) I think @FrankZ is also idling on it. Or... was.
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(Quote) It's been dead for a while. I think you've been idling a little too hard if you just noticed! Replacement was taken to the datacenter but they didn't let me in and it's been extremely hectic since. I do need to give that another attempt over…
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(Quote) To utilize the data, it'd still need to go through the same long process. If it gets sent back then we'd likely deploy it elsewhere or try to deploy it in OKC location if that is ready by then. We're already considering regenerating all serv…
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(Quote) Latest message I got back from Flexential was today. Server may have to be shipped back to us because it's having issues and it's difficult to get them to bring it back in a state where I can access it. Could be another 2 weeks, maybe. But t…
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(Quote) I already know what the issue is by the way. Added to my high priority list but everything's on there right now so it might be a couple days, years? minutes for a quick temporary fix, maybe.
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(Quote) Basically right now our auto crediting isn't being processed until we release version 2 of it as version 1 had lots of issues. So if it's worth it for anyone to make a proper ticket request SLA after the service is back up (we're not going t…
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(Quote) It's going to be early for BF 2024 this time.
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(Quote) Thank you for the reminder, I had completely forgotten these nodes even exist and definitely was not already coordinating with Flexential for them per the previous network status update.
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(Quote) User error. I heard they clicked the button twice and it seems like they also made the transfer request last minute. We can try to place more restrictions but we were leaning toward some common sense being applied by the requestor. :'( Cas…
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(Quote) Sadly not spending as much time as others today. I missed lots of comments and I'm pretty sure I got beaten out by @HiEndSoul as top VirMach-related poster today.
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(Quote) I'm aware, I'm not the person on shift that's supposed to make the network status page. I'll see what happened there and create it as I assumed it was already there. I noticed a drop down so I'm seeing if it will calm down as in this scenari…
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(Quote) What did they know? You genuinely just went wow, a VirMach deal, linked by a third party, it must be at least exactly 384MB memory or more official deal and therefore it's a great value at $20/2YR, but if it is below 384MB, I will spend my w…
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(Quote) Good analogy, when you are the one trying to get the exact average of me and Buffet after being provided a more meaningful one. I've provided you with enough information for you to make your own determination. I could answer your question mo…
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(Quote) Are you seriously saying that it's normal to purchase a random service just because the URL exists and the product should just be whatever each customer imagines it is?
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(Quote) Quantities are not equal for every plan variance. Quantities varied from 5 to 30 per random plan, but it does not necessarily mean what you think it means, although for it to average out properly, obviously larger plans do take up more space…
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(Quote) How does that in any way relate to your grievances? You are upset that 128MB was a possibility for something you had zero information on and decided to order anyway, right? And that we should have made it 384MB minimum? Or are you fishing fo…