MakeMyKB Pro v1.1 now live! (discounted for early testers)

MichaelCeeMichaelCee ModeratorProviderOG Cymru
edited 11:18PM in Services and Other

As you may have seen in July, I finally released the pro version of MakeMyKB.

It was quite rough around the edges, so I'm pleased to announce the follow up, v1.1.

LowEndSpirit - VPS Hosting and tech forum

In short, MakeMyKB is a ready-made knowledgebase for Blesta. 195 articles covering cPanel, DirectAdmin, Enhance, VirtFusion, WordPress, DNS, email and billing, so your customers can answer their own questions instead of opening a ticket.

What's new in v1.1

  • 45 new articles, taking it from 150 to 195, including two new categories: Email Services, and Troubleshooting & Errors.
  • Installs alongside an existing knowledgebase. All ids moved into the 9000 range and the import files are data only, so nothing of yours gets dropped or overwritten.
  • Every article restructured to a consistent format, converted to British English, and given alt text on every image.
  • 183 articles now cross reference related guides, so customers find the next thing they need instead of opening a ticket.
  • Rewritten install guide with troubleshooting and uninstall instructions.

Being straight with you: VirtFusion and Windows ship text-only in this release. Their screenshots were dead links and I don't have panel access to recapture them, so I pulled the broken images rather than leave them. Those come back in 1.2, along with the remaining WordPress and Blesta screenshots.

Full changelog here.

We are very much still in the early stages and a long way from my final vision for this, so enjoy a discount!

Beta offer: £15 off, so £10 one-time, code LESBETA. 20 of the 25 spots left, carried over from my last thread - Order Link.

If you're just looking to dip your toes in, the Lite (demo) version with 40 articles is completely free!

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