@FrankZ said: What Node are you on that is down ?
The double PayPal payment issue is most likely not caused by VirMach directly. You will be credited for the over payment to account credit eventually.
Not worried about the refund, I'm just waiting for that offline service to come online, have plans to use it for a WordOps project.
@FrankZ said: What Node are you on that is down ?
The double PayPal payment issue is most likely not caused by VirMach directly. You will be credited for the over payment to account credit eventually.
Not worried about the refund, I'm just waiting for that offline service to come online, have plans to use it for a WordOps project.
The bad new is that you are still down when the node is up.
Do you have any understanding of the cause ?
Did it happen after doing a particular thing or did it not come back up after the node issue on or about Dec 14th ?
Do you think that we here might have a helpful suggestion to get you going if you gave us more information ?
Of course if you feel it is better to wait on the VirMach support ticket I completely understand.
@VirMach are those NVMe SSD going bad now are still XPGs? Something new(er)? Are they even dead or just dropping out of machine and not showing up and randomly working after X reboots? How many you replaced lately? Are they near the 'warranty TBW' or not even close?
What as consumers do we avoid? :P
Want buy some new vps with flash sale, but it keep tips this account not allow order new vps, guess becouse this account still in progress of some issue, please help set account flag. any info about this if you need fell free to ask.
This is the related order that not been done , and it may could couse this account flag problems: 'Multiple Accounts [合併]' id: 640162
PS: @VirMach If could, i would like pay $15 for this Priority Support, you can set invoice for this account.
Many thanks!
@noisycode said:
Why is that? I've got 3 special offers today in 3 different locations, and all delivered smoothly, i.e., within 3min after the purchase.
@noisycode said:
Why is that? I've got 3 special offers today in 3 different locations, and all delivered smoothly, i.e., within 3min after the purchase.
all from LA?
No, none of them is located in LA, for now. IMHO, pending for long seems not to be due to a technical issue, but OFFLINE does.
@noisycode said:
Why is that? I've got 3 special offers today in 3 different locations, and all delivered smoothly, i.e., within 3min after the purchase.
all from LA?
No, none of them is located in LA, for now. IMHO, pending for long seems not to be due to a technical issue, but OFFLINE does.
I ordered it straight away? are they limited in stock? Its bs if it sold out and i was given the next one at $47.36
You should have been charged $17.39 If your invoice shows $47.36 then I would argue for getting it.
Ok, that's why it makes me think they didn't wanna fulfil all the orders for it. I've opened a ticket hopefully it'll be sorted before next year
It is an automated provisioning system. There are bugs being worked out. Humans go behind the machines checking what things did not work correctly and fixing the mistakes manually. It takes a little time but I would expect you will be sorted. You should get the VPS you paid for or be refunded if they are not able to fulfill your order. It would seriously surprise me if VirMach says "you have the 3/3267/25 in Seattle and we are going to charge you $47.36/yr for it." What I said is all assuming that you were billed $47.36.
@soulchief said:
New challenge accepted.. Order <$10 vps right before it expires and hope next vps is a $50 VPS at a $10/yr price!
jk of course.
These offers are extremely bare-bone already, likely oversold and without support. It is indeed a horrific joke to even think about reducing it further by exploiting the billing system.
@FrankZ said:
The bad new is that you are still down when the node is up.
Yes, I knew that already after the troubleshooter debug data.
Do you have any understanding of the cause ?
No, the service was activated 24 hours after the payment, it appears offline since its activations.
Did it happen after doing a particular thing or did it not come back up after the node issue on or about Dec 14th ?
The service was ordered on December 24, activated on December 25. only thing I've tried was power it on, via Virmach user panel and minutes later, via Solusvm control panel. None of both seems to work.
Do you think that we here might have a helpful suggestion to get you going if you gave us more information ?
Yes and I believe the recreation of the VM will fix the issue, instantly.
Of course if you feel it is better to wait on the VirMach support ticket I completely understand.
Comments
Not working network...
ServerStatus , slackvpn <-- openVPN auto install script for Slackware 15
Not worried about the refund, I'm just waiting for that offline service to come online, have plans to use it for a WordOps project.
Well I have some good new and bad news for you.
The good news is that node TPAZ003 is not down.
https://status.virm.ac/?s=62db717ae694aa58bb736097
The bad new is that you are still down when the node is up.
Do you have any understanding of the cause ?
Did it happen after doing a particular thing or did it not come back up after the node issue on or about Dec 14th ?
Do you think that we here might have a helpful suggestion to get you going if you gave us more information ?
Of course if you feel it is better to wait on the VirMach support ticket I completely understand.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
@VirMach are those NVMe SSD going bad now are still XPGs? Something new(er)? Are they even dead or just dropping out of machine and not showing up and randomly working after X reboots? How many you replaced lately? Are they near the 'warranty TBW' or not even close?
What as consumers do we avoid? :P
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
https://lowendspirit.com/uploads/editor/gi/ippw0lcmqowk.png
3 IPs!
So after buying another one for no reason, here's the bus:
what did you buy Zeli?
The 12.77 one. Send help.
Maybe an LA box with 1.6G RAM for $10.91/yr
so all those LA will all be pending?
Want buy some new vps with flash sale, but it keep tips this account not allow order new vps, guess becouse this account still in progress of some issue, please help set account flag. any info about this if you need fell free to ask.
This is the related order that not been done , and it may could couse this account flag problems: 'Multiple Accounts [合併]' id: 640162
PS:
@VirMach If could, i would like pay $15 for this Priority Support, you can set invoice for this account.
Many thanks!
Why is that? I've got 3 special offers today in 3 different locations, and all delivered smoothly, i.e., within 3min after the purchase.
all from LA?
LIMITED OFFER
$9.44 /yr
KVM – 1 GIGABIT
1479MB DDR4 RAM
1 vCORE (RYZEN 3.4GHz+)
20GB SSD (NVMe)
2048GB MONTHLY DATA
DALLAS, TX LOCATION
1 DEDICATED IPv4
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
Bruh, even mods don't tag shit +18 when showing MJJ brutality!
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
https://lowendspirit.com/uploads/editor/gi/ippw0lcmqowk.png
Anyone else receive something completely different to what was ordered??
@VirMach I bought
2023-01-03 21:56:39 2023-01-03 22:01:37 4 8996 205 1 20992 ✘ Los Angeles, CA 47.36
And got a 3c 3gb 25gb ssd in Seattle (edit: at the same price $47.36)
I guess the best answer would be: open ticket.
Stop the planet! I wish to get off!
You missed the deal and you got the one after. That sucks
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
No, none of them is located in LA, for now. IMHO, pending for long seems not to be due to a technical issue, but OFFLINE does.
MONSTER!
I ordered it straight away? are they limited in stock? Its bs if it sold out and i was given the next one at $47.36
I purchased one that got deployed to TPAZ002. It's been offline since it was created. But I just clicked boot and it booted up.
Maybe it's just a thing with Tampa VPS orders that they are deployed not powered on? (shrug)
You should have been charged $17.39 If your invoice shows $47.36 then I would argue for getting it.
EDIT: I missed part of your question.... Yes some are very limited stock. But like I said see what it says on your invoice.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
Ok, that's why it makes me think they didn't wanna fulfil all the orders for it. I've opened a ticket hopefully it'll be sorted before next year
AAwww!!! Missed it, sad
It is an automated provisioning system. There are bugs being worked out. Humans go behind the machines checking what things did not work correctly and fixing the mistakes manually. It takes a little time but I would expect you will be sorted. You should get the VPS you paid for or be refunded if they are not able to fulfill your order. It would seriously surprise me if VirMach says "you have the 3/3267/25 in Seattle and we are going to charge you $47.36/yr for it." What I said is all assuming that you were billed $47.36.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
New challenge accepted.. Order <$10 vps right before it expires and hope next vps is a $50 VPS at a $10/yr price!
jk of course.
These offers are extremely bare-bone already, likely oversold and without support. It is indeed a horrific joke to even think about reducing it further by exploiting the billing system.
Stop the planet! I wish to get off!
Yes, I knew that already after the troubleshooter debug data.
No, the service was activated 24 hours after the payment, it appears offline since its activations.
The service was ordered on December 24, activated on December 25. only thing I've tried was power it on, via Virmach user panel and minutes later, via Solusvm control panel. None of both seems to work.
Yes and I believe the recreation of the VM will fix the issue, instantly.
Don't mind to share VM information.
$18.50 /yr
KVM – 1 GIGABIT
1365MB DDR4 RAM
3 vCORE (RYZEN 3.4GHz+)
60GB SSD (NVMe)
6144GB MONTHLY DATA
NYC METRO, NJ LOCATION
2 DEDICATED IPv4
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
https://lowendspirit.com/uploads/editor/gi/ippw0lcmqowk.png
LIMITED OFFER
$12.95 /yr
KVM – 1 GIGABIT
2253MB DDR4 RAM
2 vCORE (RYZEN 3.4GHz+)
40GB SSD (NVMe)
4096GB MONTHLY DATA
NYC METRO, NJ LOCATION
1 DEDICATED IPv4
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add