LUXVPS status?

tarasistarasis OG
in Outages

Trying to log into the billing / control panel and getting "Gateway time-out" from cloud flare, nor am I able to ssh into the server.

Anyone know anything or having similar issues?

At the top of the login page there is a note "We are aware of a potentially service impacting issue." but the actual status is hidden behind the login.

Hadn't intended to let the server renew in May, but now I'm regretting that I did.

Comments

  • JabJab
    edited June 2023

    RSS is not hidden behind login if you really need it.
    https://billing.luxvps.xyz/networkissuesrss.php

    <item>
    <title>Currently, the management of KVM Rootserver servers is not possible.</title>
    <link>https://billing.luxvps.xyz/networkissues.php?view=nid5</link>
    <pubDate>Sun, 18 Jun 2023 23:20:00 +0200</pubDate>
    <description><![CDATA[<p>Currently, the management of KVM Rootserver servers is not possible. Due to an proxmox issue.</p>
<p>We're already looking into it.</p>]]></description>
</item>

    but nothing helpful for you - this was like 40 hours ago... but if this is proxmox issue.

    also seems they took perfect time for vacations.

    https://billing.luxvps.xyz/index.php?rp=/announcements/7/Support-limited.html
    We wanted to inform you that our support team at Luxvps will be limited from 19-6-2023 to 22-06-2023, it may take longer than usual for us to respond to inquiries and requests for assistance.

    Thanked by (2)tarasis FrankZ

    Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
    https://lowendspirit.com/uploads/editor/gi/ippw0lcmqowk.png

  • JabJab

    also tagging @F1do - maybe he will have time to update you here :-)

    Thanked by (1)FrankZ

    Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
    https://lowendspirit.com/uploads/editor/gi/ippw0lcmqowk.png

  • tarasistarasis OG

    @Jab said:
    RSS is not hidden behind login if you really need it.
    https://billing.luxvps.xyz/networkissuesrss.php

    <item>
    <title>Currently, the management of KVM Rootserver servers is not possible.</title>
    <link>https://billing.luxvps.xyz/networkissues.php?view=nid5</link>
    <pubDate>Sun, 18 Jun 2023 23:20:00 +0200</pubDate>
    <description><![CDATA[<p>Currently, the management of KVM Rootserver servers is not possible. Due to an proxmox issue.
> We're already looking into it.]]></description>
</item>

    Interesting that you can get to it that way. Thanks for that pointer!

  • JabJab

    Everything back, I see issue is gone, no more banner?
    Got an e-mail or something to share with us? :)

    @tarasis

    Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
    https://lowendspirit.com/uploads/editor/gi/ippw0lcmqowk.png

  • tarasistarasis OG

    Indeed it does seem to be back, and I’ve since discovered that while my service is marked Active on the billing page, my server is marked as deleted in the control panel which may explain why I can’t ssh into it. (A further 6 months was paid 25/5)

    Have raised a ticket.

    (And no, no emails … yet)

  • MathiasMathias Hosting Provider
    edited June 2023

    Hello,

    Yes we had some ongoing issues lately and updated our billing panel sadly caused some of them, we're still working to fix them all, and luckily most of them should be gone by now.

    The "vacation" is just when there will be an increase reply time but we're still working.

    Thanks for tagging me here.

    (Also if anyone has any issues what ever it may be please open a ticket and almost 99% of the time we find a solution to it)

    Thanked by (1)FrankZ

    Luxvps - Hosting services with outstanding customer support
    "You only have the fun you make yourself"

  • JanevskiJanevski OG

    Guys, why are you using .xyz domains?
    Aren't you afraid of becoming a hacker with such a domain?

  • febryanvaldofebryanvaldo

    @Janevski said: Aren't you afraid of becoming a hacker with such a domain?

    Wow, bold opinion right here.

    Thanked by (1)Janevski

    Android 14 | Windows 11 | Ubuntu 24.04

  • somiksomik OG

    @febryanvaldo said:

    @Janevski said: Aren't you afraid of becoming a hacker with such a domain?

    Wow, bold opinion right here.

    Why would .xyz be linked with hacking? It isn't .zip you know!

    Websites have ads, I have ad-blocker.

  • JanevskiJanevski OG

    @somik said:

    @febryanvaldo said:

    @Janevski said: Aren't you afraid of becoming a hacker with such a domain?

    Wow, bold opinion right here.

    Why would .xyz be linked with hacking? It isn't .zip you know!

    The CNC domains i have encountered in malware are .xyz.
    Also other trash sites are mostly .xyz.
    Usually people use them because they are cheap.
    Which is fine for personal usage, but for a business it's bad branding option.

  • TheDPTheDP OG

    @Janevski said:

    @somik said:

    @febryanvaldo said:

    @Janevski said: Aren't you afraid of becoming a hacker with such a domain?

    Wow, bold opinion right here.

    Why would .xyz be linked with hacking? It isn't .zip you know!

    The CNC domains i have encountered in malware are .xyz.
    Also other trash sites are mostly .xyz.
    Usually people use them because they are cheap.
    Which is fine for personal usage, but for a business it's bad branding option.

    I would just stick with the .net.

    It's not like they don't have it :smiley:

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