[PSA] HostDoc - not refunding and filing chargebacks with upstream providers! [IMPORTANT]

Jord · February 2020

@dahartigan said:

@poisson said:

@dedicados said:

@Nyr said: That was hard.

thats what she said..

Maybe he said it.

Did you just assume his her gender?!

Maybe gender fluid?

vyas · February 2020

@Jord said:

@dahartigan said:

@poisson said:

@dedicados said:

@Nyr said: That was hard.

thats what she said..

Maybe he said it.

Did you just assume his her gender?!

Maybe gender fluid?

or maybe they are earthworms

debaser · February 2020

Seems they still accept orders. Payment in the checkout process is limited to direct debit, but in the customer area everything seems still available. Didn't really pay of course, so not 100% sure.

InceptionHosting · February 2020

It takes <10 minutes to set all products out of stock, just saying...

it takes less than 2 minutes to hide all order links.

dahartigan · February 2020

@AnthonySmith said:
It takes <10 minutes to set all products out of stock, just saying...

it takes less than 2 minutes to hide all order links.

Or save 12 mins and be a scammer.

vyas · February 2020

@debaser said:
Seems they still accept orders. Payment in the checkout process is limited to direct debit, but in the customer area everything seems still available. Didn't really pay of course, so not 100% sure.

Any bench ? :-)

Clouvider · February 2020

@AnthonySmith said:
It takes <10 minutes to set all products out of stock, just saying...

it takes less than 2 minutes to hide all order links.

Way less, you achieve both with a single SQL query. Don’t even need to specify the “where” part given the situation.

InceptionHosting · February 2020

@Clouvider said:

@AnthonySmith said:
It takes <10 minutes to set all products out of stock, just saying...

it takes less than 2 minutes to hide all order links.

Way less, you achieve both with a single SQL query. Don’t even need to specify the “where” part given the situation.

If that was an option to him I don't think this situation would have happened to begin with.

Jord · February 2020

Well, he doesn't care now, everything will die and he'll start up DocHost next.

Clouvider · February 2020

Nothing in companies house just yet ;-)

InceptionHosting · February 2020

@Clouvider said:
Nothing in companies house just yet ;-)

Well lets be sure people report their last transactions via companies house to force him in to doing things properly or he will loose the ability to start a new company.

Jord · February 2020

@AnthonySmith said:

@Clouvider said:
Nothing in companies house just yet ;-)

Well lets be sure people report their last transactions via companies house to force him in to doing things properly or he will loose the ability to start a new company.

I wonder if anyone reported him to the ICO.

InceptionHosting · February 2020

@Jord said:

@AnthonySmith said:

@Clouvider said:
Nothing in companies house just yet ;-)

Well lets be sure people report their last transactions via companies house to force him in to doing things properly or he will loose the ability to start a new company.

I wonder if anyone reported him to the ICO.

He claims he did that himself in this very thread, so if he did not and made a public announcement that he did, that might raise an eyebrow.

Jord · February 2020

@AnthonySmith said:

@Jord said:

@AnthonySmith said:

@Clouvider said:
Nothing in companies house just yet ;-)

Well lets be sure people report their last transactions via companies house to force him in to doing things properly or he will loose the ability to start a new company.

I wonder if anyone reported him to the ICO.

He claims he did that himself in this very thread, so if he did not and made a public announcement that he did, that might raise an eyebrow.

Everything he said raised an eyebrow, just hope he doesn't start up again and continue where he left off.

Neoon · February 2020

Curve replied today "as a gesture of goodwill".
As far as I know its possible to pull back any CC transactions within 6 weeks without any problems, so I do not get where the issue was.

They where just slow and likely exceeded that time window but that is not a reason to come up like that.
Still, was a good reason to ditch them, the support is terrible and slow.

Lee · February 2020

@AnthonySmith said: He claims he did that himself in this very thread, so if he did not and made a public announcement that he did, that might raise an eyebrow.

He didn't, I called him out for that on LET. He said he reported it via a 'phone call', that is not how the ICO works.

InceptionHosting · February 2020

@Lee said:

@AnthonySmith said: He claims he did that himself in this very thread, so if he did not and made a public announcement that he did, that might raise an eyebrow.

He didn't, I called him out for that on LET. He said he reported it via a 'phone call', that is not how the ICO works.

Well I read that somewhere, and it certainly was not LET, either way, yes that's not how that works.

MikePT · February 2020

@Lee said:

@AnthonySmith said: He claims he did that himself in this very thread, so if he did not and made a public announcement that he did, that might raise an eyebrow.

He didn't, I called him out for that on LET. He said he reported it via a 'phone call', that is not how the ICO works.

Oh well. I doubt he has done anything at all. But, he should stop taking new orders and accepting payments, direct debit seems to work still as another user reported.
Shouldn't he just open insolvency? He is doing it wrong.

CamoYoshi · February 2020

@ionswitch_stan said:

@CamoYoshi said: Wednesday, 8AM local time (CST / GMT -6)

Bummer, 5PM EST THursday.

Damn! Was only a day off...

debaser · February 2020

I just got a message from PayPal that my payment to HostDoc will be reimbursed proportionally. Bit faster than expected and it's already refunded to my creditcard as well.

vyas · February 2020

Did you file a dispute or was that initiated from Hostdoc side?

Thx

debaser · February 2020

@vyas said:
Did you file a dispute or was that initiated from Hostdoc side?

It was a dispute, sorry for not mentioning that (mentioned it in this thread, but that's probably 3 pages earlier by now).

deepak_leb · February 2020

Saddoc ?.

Unsustainable & bargained offers ruined him.

Neoon · February 2020

Interesting, no idea if that's pure PR or FAST.
Still they do not state any time window.

InceptionHosting · February 2020

You know what, i bet that turtle is not even mad.

mobile · February 2020

i still didn't receive my refund lol. dispute time

InceptionHosting · February 2020

@mobile said:
i still didn't receive my refund lol. dispute time

Dispute time was about 2 weeks ago:)

Neoon · February 2020

@AnthonySmith said:
You know what, i bet that turtle is not even mad.

Maybe, at least they replied within 14 hours now.

Voss · March 2020

There are a ton of reliable hosts out here that have been performing as expected (e.g. BuyVM/Ramnode), but I haven't touched other hosts in years. It's a risk for bottom-of-the-barrel pricing for 'companies' (barely registered) are run by just barely competent pirates.

seriesn · March 2020

@Voss said:
just barely competent pirates.

[PSA] HostDoc - not refunding and filing chargebacks with upstream providers! [IMPORTANT]

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