My experience with Hostsailor - The story of a decade old $5/year VPS
I dont know what's your opinion about them, I dont see them being mentioned here often, but I think this story is worth sharing.
I got a vps deal from virtwire back in 2015. This was $5 per year for a 512MB RAM OVZ/IP4+IP6. Virtwire closed its doors around 2016 and Hostsailor, their provider at NL, offered to take care of their NL clients. I was one of them so I ended up being a client of hostsailor.
I was using this VPS only as a sandbox for testing things, but I constantly monitored it all these years among my other machines: Zero downtime and respectable performance. But this was about to change.
About a couple of months ago, the machine became sluggish, close to unusable. Well to be honest at this point, I was feeling embarrassed to create a ticket ranting about the performance for a $5 service that was bought almost 10 years ago and they were loosing from it. So I was like, this machine has served its purpose all these years, now let's call it a day.
To my surprise HostSailor reached out by themselves, so I got a long email saying that they constantly monitor performance and have noticed performance degradation of this old node and yada yada so they decided to move clients to a new more powerful CPU machine with faster disks etc
And so it happened. IIRC it was a new EPYC node and this old vps became anew again.
However after a few days I was experiencing crashes. The machine was crashing and did not boot through the panel. At this point I created my first ticket about this. Long story short this on and off happened a few times. So I got a second email apologizing about the downtime, saying that the issues were due to the OVZ migration did not go well due to the age, so they decided to shutdown these openvz machines and replace them with KVM machines with doubling RAM and giving 3 days to migrate data.
Well I got the new 1G KVM and it is excellent, steal is unnoticeable, high IO, very good cpu performance.
TL;DR I have to say that it's rare to find such professionalism, i.e. excellent business culture and service, no matter what you pay for it. And this should be a good example for low-end philosophy.
Comments
Will you put it up for service transfer?
Accepting submissions for IPv6 less than /64 Hall of Incompetence.
Same here, Veesp upgraded my VPS from 2016 to a recent one.
Still keeping the same price of 9$/y.
Free NAT KVM | Free NAT LXC | Bobr
ITS WEDNESDAY MY DUDES
This happened to me with Virmach.. They convert it to kvm even upped the ram for free, it was 192 now its 384 and all that for 3$/y.. Service is from 2015
About HS they were active in let but not so much nowadays. My friend is using them for more than 7 years and he never complained.
ServerStatus , slackvpn <-- openVPN auto install script for Slackware 15
I had one server with them back in 2017-2018 (!) the performances were so bad that I did not renew...
After reading your OP review here I decided to avail of their 12.12 [2024] offer but their node is too overloaded, the monitors (both HTTP + ping) are going up & down, it is really annoying...
I have asked for a refund (as per their ToS §11): do you think they will honor it?..
Can you share yabs? I didn't got one but apart from some technical issues they seem to have due to large number of orders, I generally read good comments about this offer.
My problem cannot be seen with yabs
Ok I dont think that there is any reason to ask for refund so early.
It's very common for offers that attract large number of people to overwhelm the tickets and nodes (new installations, compilations and people running yabs like crazy) for a few days.
Give it a few days before even opening a ticket.
my network problems are resolved!
so I think they have fixed something on their side!
@itsdeadjim I was getting worried (because of my past experience back in 2017-2018 as stated earlier) but also because:
-this provider was inactive between 2021~2024 on LE*
-their SolusVM seems unconfigured/new
-some OS templates aren't working properly (even now)
-I couldn't understand why KVM was not doing its job of ceiling off the load between other users/customers
-rDNS/PTR is not working (despite their KB) but it has been confirmed by the support it should be working sometime next week
I thought that maybe someone had acquired them to "play & run"...
Now that the network problem has been solved: I am actually regretting not having grabbed/ordered more!
Am I weird?? 