8 months in - Ask me anything on what it's like to run a small provider.

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  • @ZizzyDizzyMC what is your exit strategy?

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  • ZizzyDizzyMCZizzyDizzyMC Hosting Provider

    @DrNutella said:
    @ZizzyDizzyMC what is your exit strategy?

    If I had to leave the market, end payment acceptance and just let it run till something broke. Free services till it ends. No really, that's the exit strategy. Obviously try to give everyone as long as possible, but if I'm closing how tf am I supposed to expect people to pay up until the servers shut off. I'd assist with migrations where I can, those with 10-20tb storage boxes with me would be given the option to take a physical drive loaded with their data in the mail too, if I can.

    Thanked by (1)i4P1
  • @ZizzyDizzyMC said:

    @DrNutella said:
    @ZizzyDizzyMC what is your exit strategy?

    If I had to leave the market, end payment acceptance and just let it run till something broke. Free services till it ends. No really, that's the exit strategy. Obviously try to give everyone as long as possible, but if I'm closing how tf am I supposed to expect people to pay up until the servers shut off. I'd assist with migrations where I can, those with 10-20tb storage boxes with me would be given the option to take a physical drive loaded with their data in the mail too, if I can.

    Not an exit strategy buddy. Just short line of sight. Exit planning helps you think strategically on how to work smarter for customers.

    Acquisitions are common to acquire customers in this industry. You have a small fortune to make.

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  • ZizzyDizzyMCZizzyDizzyMC Hosting Provider

    @DrNutella said:

    @ZizzyDizzyMC said:

    @DrNutella said:
    @ZizzyDizzyMC what is your exit strategy?

    If I had to leave the market, end payment acceptance and just let it run till something broke. Free services till it ends. No really, that's the exit strategy. Obviously try to give everyone as long as possible, but if I'm closing how tf am I supposed to expect people to pay up until the servers shut off. I'd assist with migrations where I can, those with 10-20tb storage boxes with me would be given the option to take a physical drive loaded with their data in the mail too, if I can.

    Not an exit strategy buddy. Just short line of sight. Exit planning helps you think strategically on how to work smarter for customers.

    Acquisitions are common to acquire customers in this industry. You have a small fortune to make.

    Oh, I use the resources I have for other projects, and do not foresee them ever NOT needing those resources such as the IP blocks etc. If I had to end the paying services side - I have nothing to sell. I sure am not treating my clients as a resource to be sold to another provider. They can move on their own terms, or don't move at all.

    Heavily disliked it when I was a paying client of a provider I won't name here, who sold their business and now I get spam on that email because that provider sold my info for marketing purposes. Shitty. Not happening.

    Thanked by (2)skorous skhron
  • AuroraZeroAuroraZero Hosting ProviderRetired

    @ZizzyDizzyMC said:

    @DrNutella said:

    @ZizzyDizzyMC said:

    @DrNutella said:
    @ZizzyDizzyMC what is your exit strategy?

    If I had to leave the market, end payment acceptance and just let it run till something broke. Free services till it ends. No really, that's the exit strategy. Obviously try to give everyone as long as possible, but if I'm closing how tf am I supposed to expect people to pay up until the servers shut off. I'd assist with migrations where I can, those with 10-20tb storage boxes with me would be given the option to take a physical drive loaded with their data in the mail too, if I can.

    Not an exit strategy buddy. Just short line of sight. Exit planning helps you think strategically on how to work smarter for customers.

    Acquisitions are common to acquire customers in this industry. You have a small fortune to make.

    Oh, I use the resources I have for other projects, and do not foresee them ever NOT needing those resources such as the IP blocks etc. If I had to end the paying services side - I have nothing to sell. I sure am not treating my clients as a resource to be sold to another provider. They can move on their own terms, or don't move at all.

    Heavily disliked it when I was a paying client of a provider I won't name here, who sold their business and now I get spam on that email because that provider sold my info for marketing purposes. Shitty. Not happening.

    Name and shame so I can block their shit as well and send it the spam guys

  • somiksomik OG
    edited June 28

    @AuroraZero said:

    @ZizzyDizzyMC said:
    Heavily disliked it when I was a paying client of a provider I won't name here, who sold their business and now I get spam on that email because that provider sold my info for marketing purposes. Shitty. Not happening.

    Name and shame so I can block their shit as well and send it the spam guys

    And always sign up with throwaway emails on all providers. I have unique email aliases for every site I sign up with. So if i start seeing spam, I know exactly who sold my email (looking at you redmart sg).

    Thanked by (1)skhron

    Never make the same mistake twice. There are so many new ones to make.
    It’s OK if you disagree with me. I can’t force you to be right.

  • AuroraZeroAuroraZero Hosting ProviderRetired

    @somik said:

    @AuroraZero said:

    @ZizzyDizzyMC said:
    Heavily disliked it when I was a paying client of a provider I won't name here, who sold their business and now I get spam on that email because that provider sold my info for marketing purposes. Shitty. Not happening.

    Name and shame so I can block their shit as well and send it the spam guys

    And always sign up with throwaway emails on all providers. I have unique email aliases for every site I sign up with. So if i start seeing spam, I know exactly who sold my email (looking at you redmart sg).

    There is a provider here that has my email. I know for a fact I have never signed up with them and the only place this email was used in the provider's location was over 10 years ago. That place is now defunct of course. I have their emails blocked on all machines I own/operate and will never do business with them.

  • AmadexAmadex Hosting Provider

    Can I see your hairline?

  • ZizzyDizzyMCZizzyDizzyMC Hosting Provider

    @Amadex said:
    Can I see your hairline?

    Hairline? You implying I am not already bald?

    Thanked by (1)Wonder_Woman
  • @ZizzyDizzyMC said: Heavily disliked it when I was a paying client of a provider I won't name here, who sold their business and now I get spam on that email because that provider sold my info for marketing purposes. Shitty. Not happening.

    Why wouldn't you name them?

  • AuroraZeroAuroraZero Hosting ProviderRetired

    @ZizzyDizzyMC said:

    @Amadex said:
    Can I see your hairline?

    Hairline? You implying I am not already bald?

    Did you drink before or did this start it all?

    Thanked by (2)skorous WSS
  • WSSWSS OG

    @AuroraZero said:

    @ZizzyDizzyMC said:

    @Amadex said:
    Can I see your hairline?

    Hairline? You implying I am not already bald?

    Did you drink before or did this start it all?

    Dude was getting tired of all of his clopping shit taken offline before he could download it.

    My pronouns are like/subscribe.

  • @ZizzyDizzyMC said:

    @terrorgen said:
    I am sure you have an actual job that pays for your food, rent/mortgage, outings, etc.

    Curious what it is.

    I do cybersecurity as a day job, my hobbies include everything from VR to building the electronics required to do so, servers, archiving, I do mechanic work and trade cheap beater cars. That sort of thing. This is just a hobby I let get too big.

    @somik said:
    Alright, I have ignored this thread for long enough... So here are my questions:
    1. How many times a week do you cry into your server rack?
    2. Have you named your uptime monitor, and do you whisper to it at night?
    3. On a scale from 1 to "I now speak fluent router," how much sleep have you lost?
    4. What’s more unstable: your service or your mental state during a DDoS?
    5. Do your family members still think you "just fix Wi-Fi for a living"?
    6. At what point did you realize your cat was your unofficial sysadmin?
    7. Do you dream of load balancers or do the load balancers haunt your dreams?
    8. What’s your favorite flavor of burnout: DNS loop or billing system bug?
    9. Have you ever tried to pay rent with bandwidth?
    10. When you say "small provider," do you mean the servers fit under your bed?

    1. At least bi monthly. Starting out it was every night, sometimes more than twice a day.
    2. Uptime monitor? With all of my clients running their own I just get pings in discord at 4am "My server down" "I know, lawn mower cut the fiber again"
    3. I've lost a lot of sleep configuring routing, it's even better when you realize my main router has a pci-e enumeration bug that results in swapped physical adapters.
    4. My service, because I don't give a fuck if it can't be accessed as long as the data is fine. It's pretty obvious by what I offer that it's meant to be archival data storage that's competitive with cloud for access speed, but maintains a less corporate approach. For example, I don't go out of my way to nuke your storage bucket and stonewall any attempts to contact me like uhh AWS lol.
    5. No I'm pretty sure they think I sell my body at furry cons.
    6. There's only enough room in my house for one kitty. Meow.
    7. Load balacing? Look if I'm getting to a place where I need that I've already hired someone else to run the company and it's no longer my problem.
    8. Billing system bugs. Had a bug a couple months ago where no one's Emails were going out - it was DNS not resolving our mail server.
    9. Yes, except it's not paying rent it's just paying the line lease. And yes, we do get what we use out of my line paid for by the clients. A few more and even the electrics would be covered in full.
    10. Small as in, I have a few dozen clients. My servers are gonna remained turned on, clients or not. Might as well offer some dealz with it. I do a lot more free-hosting than paid hosting, I offer free hosting to many FOSS projects, and small game servers for friends, family, and smaller communities.

    Oh so you're that guy who caused that Palo Alto Network fiasco.

    /s

    The all seeing eye sees everything...

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