I purchased a deal but got a blocked IP, I cannot send anything to Gmail regardless of the domain:
host gmail-smtp-in.l.google.com [142.250.141.26]
SMTP error from remote mail server after end of data:
550-5.7.1 [45.92.195.X] The IP you're using to send mail is not authorized to
550-5.7.1 send email directly to our servers. Please use the SMTP relay at your
550-5.7.1 service provider instead. For more information, go to
550 5.7.1 https://support.google.com/mail/?p=NotAuthorizedError d9443c01a7336-241cebec186si221595915ad.415 - gsmtp
The whole IP range is also listed in SpamHaus as PBL blocked that cannot be delisted:
45.92.192.0/22 is listed on the Policy Block List (PBL)
Outbound Email policy of Andrejs Guba for this IP range
It is the policy of ISP that unauthenticated email sent from this IP address should be sent out only via the designated outbound mail server. To find the hostname of the correct mail server to use, customers should consult Technical Support.
Removal procedure
Removal of IP addresses within this range from the PBL is not allowed by the IP netblock owner's policy.
Opened ticket #829524 because I have no clue on what to do... no matter where I look it refers to the ISP...
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
@jcn50 said: I purchased a deal but got a blocked IP, I cannot send anything to Gmail regardless of the domain:
That is not uncommon (for most lowend providers). Just because outgoing mail is allowed, it does not mean it will be accepted / received.
As the message suggests you should be using a mail relay not trying to send direct. Mail relays such as mxroute and namecrane are not expensive and solve your problems.
The future of sending emails to the likes of Google and Microsoft (I believe), will end up they will only receive for white listed (by them) addresses and likely charge to be on the white list.....
@msatt said: Mail relays such as mxroute and namecrane are not expensive and solve your problems.
It is not an IP reputation problem here, a whole IP range has been put into SpamHaus PBL by this guy Andrejs Guba maybe many years ago, he probably left the company he was working in when he did this: I contacted him through LinkedIn but he didn't reply me back. In any case: @VirMach should be able to claim his IP range in SpamHaus and overwrite this non-sense.
In the mean time I have spend the last 6 hours to relay through another server. But it shouldn't be the drawback of finding a good deal... or you should disclose it prior to purchase. There's an extra +$10 option to be able to change the IP when ordering but considering the wide range (45.92.192.0/22) I don't think a new IP would have been out of this range ANYWAY.
What a pain... I will think twice before I buy from this LOS ANGELES location again!
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
As stated and confirmed by @skorous a realistic expectation is to assume sent mail will NOT be accepted by Gmail / Microsoft. If it is that is a bonus.
As far as your (slight) change in emphasis - being blocked in SpamHaus does not stop you sending mail. Does @virmach advertise that you can send mail to Gmail - No. Does virmach care about the block - if it has been there for so long then it must be very low priority.
Afraid I also agree with the comment - the buyer should have realistic expectations.
@msatt said: the buyer should have realistic expectations
In that case don't write "IPv4: 1x" on the sale page, write "Shitty IPv4: 1x"...
I currently have 5x services with @VirMach, only 1x has this problem btw.
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
@msatt said: the buyer should have realistic expectations
In that case don't write "IPv4: 1x" on the sale page, write "Shitty IPv4: 1x"...
I currently have 5x services with @VirMach, only 1x has this problem btw.
There is a common rule used in this and other forums 'Don't be a dick'.
@msatt said: There is a common rule used in this and other forums 'Don't be a dick'.
Who is a dick to whom?....
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
I got called out for complaining (without coarse language) about a service being down over a year, and losing a domain I had registered with Virmach. People were acting like it was my problem, not Virmach's. Well, it was Virmach's problem. They acted like I was being a ****. In fact, they were. Using the language you used, you are. I chose to apologize to the group for telling them to mind their own business even though Virmach owned the problem eventually. I shouldn't have had to do that. The people accusing me of falsely judging the situation had nothing to say, even though they should have. Based on that, regardless how you feel, make the apology and accept the situation and the workaround. I had to. I no longer have a domain based on my sir name. I likely never will be able to own it again, because a nefarious actor now has it. Deal with it, or move along, I guess. I get that you're ******, and feel for you. I had to learn a lesson WRT to where to host domains. This is an opportunity for you to learn too. Since that time, I have found @Virmach to be a really well meaning and hard working fellow that has had a lot to deal with, feels bad when things are wrong, but is human, and sometimes, as such, limited in what is possible. How I feel about @Virmach after my situation is 180 degrees off how I felt for the more than a year of downtime and much longer period of many lengthy outages.
@Brayvin : don't mind them, they type what makes them feel better (they don't really understand the problem in its entirety: the fact the PBL listing was made by the ISP owning those IPs in the first place, but this ISP doesn't exist anymore).
We should not care too much about others' POVs, but that shouldn't stop us from answering them.
As for your domain loss: there are many new extensions/TLDs and you could probably rebuild?
Human mistakes can happen (I have done a very BIG one today myself & I really fell like shit)... In any case, at least that error has no impact on human lives (like AIR INDIA) even though a data loss does not kill anyone, it is devastating (very much so to me too, having no backups, anyway I am not here to talk about my life).
The support I am looking in here is the one from @VirMach (because tickets aren't answered + I was warned about this very fact on the sale page). But I really appreciate you stepping in.
A full server service includes a non-listed IP. The IP is listed in some GeoIP DBs to be from the defunct DediPath. I am sure @VirMach will fix (although it might take weeks if not months).
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
There is a bit of hope, even if @VirMach is inactive, I have just seen this on the SpamHaus website:
NOTE: Exclusions are only valid for 1 year unless the ISP sets a more restrictive policy. If your IP gets listed on another Spamhaus Blocklist, it will automatically be relisted on the PBL.
Hopefully I am closer to the end of that year than the start...
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
@jcn50 said: @Brayvin : don't mind them, they type what makes them feel better (they don't really understand the problem in its entirety: the fact the PBL listing was made by the ISP owning those IPs in the first place, but this ISP doesn't exist anymore).
I understand the problem just fine. I have actually done the work getting ranges delisted in the past. I just disagree with you. Sorry not sorry.
@skorous said: I understand the problem just fine. I have actually done the work getting ranges delisted in the past. I just disagree with you. Sorry not sorry.
Then you know it's an ISP issue, not an expectation issue
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
We should not care too much about others' POVs, but that shouldn't stop us from answering them.
I did what I did in response because I value being a better person. Using language wasn't going to do anything for anyone.
As for your domain loss: there are many new extensions/TLDs and you could probably rebuild?
I don't want another one. I had many years of history, and great search engine results. I'm not an expert at this, and will never recover that loss with a different domain.
Also, the domain I had was the least expensive option for my region. The TLD was generic and I liked that.
The support I am looking in here is the one from @VirMach (because tickets aren't answered + I was warned about this very fact on the sale page).
What I meant about what to learn, is that, until, if he can, you can use what they said in the mean time. No need to be crude to answer. Stick to facts and don't drop to the common denominator is my advice. I WAS going to bail on @Virmach, but after he finally did respond, and after some one-on-one interactions, and monitoring LES after the incident, I recognize his character. I'm willing to put up with hiccups now, because I'd rather support a nice person than to have a perfect service.
@jcn50 said:
In that case don't write "IPv4: 1x" on the sale page, write "Shitty IPv4: 1x"...
I currently have 5x services with @VirMach, only 1x has this problem btw.
For next time, please open a ticket and confirm before you click "order". And if there is no reply to the ticket, please forget about that provider.
As a hard reality, you must not assume that it is included unless "guaranteed clean IP for mail" is specifically written in the offer. VirMach provided the IP they promised, and IP reputation management is not included in the service at this price. I think this is a similar case to how it is not specified whether an IP address is reachable from China.
@skorous said: I understand the problem just fine. I have actually done the work getting ranges delisted in the past. I just disagree with you. Sorry not sorry.
Then you know it's an ISP issue, not an expectation issue
I know nothing of the sort. I know the only person who could fix it - if/when they care to - is Virmach. Your expectation of a guaranteed clean IP that can send email at all in the lowend is unrealistic. On the bright side, the only person it hurts is you so if you want to spend your life miserable who am I to try to correct you.
@Brayvin said: Also, the domain I had was the least expensive option for my region. The TLD was generic and I liked that.
Rebuild is part of life, because there is ultimately a loss of everything: nothing is permanent, and all is temporary. And we can always rebuild better. I'm really encouraging you to do it.
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
@tototo said: For next time, please open a ticket and confirm before you click "order". And if there is no reply to the ticket, please forget about that provider.
What I meant was that I have no doubts that @VirMach wants to provide a clean IP... But you're all free to misunderstand.
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
@VirMach new ticket #902555 : rDNS/PTR cannot be set on this server ordered yesterday~ (some people will say again that I have too high expectations )
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
@Brayvin said: Also, the domain I had was the least expensive option for my region. The TLD was generic and I liked that.
Rebuild is part of life, because there is ultimately a loss of everything: nothing is permanent, and all is temporary. And we can always rebuild better. I'm really encouraging you to do it.
@tototo said: For next time, please open a ticket and confirm before you click "order". And if there is no reply to the ticket, please forget about that provider.
What I meant was that I have no doubts that @VirMach wants to provide a clean IP... But you're all free to misunderstand.
@jcn50 said: @VirMach new ticket #902555 : rDNS/PTR cannot be set on this server ordered yesterday~ (some people will say again that I have too high expectations )
FYI, you dont need to reply 1 by one, you can multi quote the messages
@skorous said: I understand the problem just fine. I have actually done the work getting ranges delisted in the past. I just disagree with you. Sorry not sorry.
Then you know it's an ISP issue, not an expectation issue
I would say it is still an expectation issue.
You expect the ISP to fix this or declare the problem - that is their choice and not to be expected.
You expect to be able to send email - well yes you can, virmach is not blocking that, however Google or whoever is dropping the mail due to SH block (you assume). Sending email from your own server is like a nest of vipers where you could be bitten at anytime. Don't expect to send directly, use a relay which is what has been suggested (although you choose to ignore the advice and appear to get pleasure arguing). If you are able to send from your other server then use them as the relay but don't expect high reliability.
Could I suggest taking a look at this thread on LET which is specifically talking about the 'quality of SH'.
I have done you the courtesy of responding and the least you could do is respond politely.
@msatt if this is an expectation issue then I think you have an assumption issue because I am not talking to/with you in the first place~. The post you referenced has absolutely NOTHING to do with my problem... And I have said already that I have setup a relay (you're not even following properly). All politely: but when it makes no more sense, stop wasting my time please.
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
@jcn50 said: @msatt if this is an expectation issue then I think you have an assumption issue because I am not talking to/with you in the first place~. The post your referenced has absolutely NOTHING to do with my problem...
So you don't have a SpamHaus problem? Good, I'm glad to see you've finally recognized this.
@skorous said: So you don't have a SpamHaus problem? Good, I'm glad to see you've finally recognized this.
I have a(n unanswered) support/ticket problem, not a SpamHaus problem Skrotum. I know it's hard to grasp. Luckily you can all go talk to ChatGPT nowadays.
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
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I purchased a deal but got a blocked IP, I cannot send anything to Gmail regardless of the domain:
The whole IP range is also listed in SpamHaus as PBL blocked that cannot be delisted:
Opened ticket #829524 because I have no clue on what to do... no matter where I look it refers to the ISP...
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
Hopefully on Monday 😋
That is not uncommon (for most lowend providers). Just because outgoing mail is allowed, it does not mean it will be accepted / received.
As the message suggests you should be using a mail relay not trying to send direct. Mail relays such as mxroute and namecrane are not expensive and solve your problems.
The future of sending emails to the likes of Google and Microsoft (I believe), will end up they will only receive for white listed (by them) addresses and likely charge to be on the white list.....
It is not an IP reputation problem here, a whole IP range has been put into SpamHaus PBL by this guy Andrejs Guba maybe many years ago, he probably left the company he was working in when he did this: I contacted him through LinkedIn but he didn't reply me back. In any case: @VirMach should be able to claim his IP range in SpamHaus and overwrite this non-sense.
In the mean time I have spend the last 6 hours to relay through another server. But it shouldn't be the drawback of finding a good deal... or you should disclose it prior to purchase. There's an extra +$10 option to be able to change the IP when ordering but considering the wide range (45.92.192.0/22) I don't think a new IP would have been out of this range ANYWAY.
What a pain... I will think twice before I buy from this LOS ANGELES location again!
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
Or the buyer should have realistic expectations. Sorry but @msatt is right.
As stated and confirmed by @skorous a realistic expectation is to assume sent mail will NOT be accepted by Gmail / Microsoft. If it is that is a bonus.
As far as your (slight) change in emphasis - being blocked in SpamHaus does not stop you sending mail. Does @virmach advertise that you can send mail to Gmail - No. Does virmach care about the block - if it has been there for so long then it must be very low priority.
Afraid I also agree with the comment - the buyer should have realistic expectations.
In that case don't write "IPv4: 1x" on the sale page, write "Shitty IPv4: 1x"...
I currently have 5x services with @VirMach, only 1x has this problem btw.
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
any update about storage vps?want to grab one before my ovh fulled
There is a common rule used in this and other forums 'Don't be a dick'.
Who is a dick to whom?....
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
I got called out for complaining (without coarse language) about a service being down over a year, and losing a domain I had registered with Virmach. People were acting like it was my problem, not Virmach's. Well, it was Virmach's problem. They acted like I was being a ****. In fact, they were. Using the language you used, you are. I chose to apologize to the group for telling them to mind their own business even though Virmach owned the problem eventually. I shouldn't have had to do that. The people accusing me of falsely judging the situation had nothing to say, even though they should have. Based on that, regardless how you feel, make the apology and accept the situation and the workaround. I had to. I no longer have a domain based on my sir name. I likely never will be able to own it again, because a nefarious actor now has it. Deal with it, or move along, I guess. I get that you're ******, and feel for you. I had to learn a lesson WRT to where to host domains. This is an opportunity for you to learn too. Since that time, I have found @Virmach to be a really well meaning and hard working fellow that has had a lot to deal with, feels bad when things are wrong, but is human, and sometimes, as such, limited in what is possible. How I feel about @Virmach after my situation is 180 degrees off how I felt for the more than a year of downtime and much longer period of many lengthy outages.
@Brayvin : don't mind them, they type what makes them feel better (they don't really understand the problem in its entirety: the fact the PBL listing was made by the ISP owning those IPs in the first place, but this ISP doesn't exist anymore).
We should not care too much about others' POVs, but that shouldn't stop us from answering them.
As for your domain loss: there are many new extensions/TLDs and you could probably rebuild?
Human mistakes can happen (I have done a very BIG one today myself & I really fell like shit)... In any case, at least that error has no impact on human lives (like AIR INDIA) even though a data loss does not kill anyone, it is devastating (very much so to me too, having no backups, anyway I am not here to talk about my life).
The support I am looking in here is the one from @VirMach (because tickets aren't answered + I was warned about this very fact on the sale page). But I really appreciate you stepping in.
A full server service includes a non-listed IP. The IP is listed in some GeoIP DBs to be from the defunct DediPath. I am sure @VirMach will fix (although it might take weeks if not months).
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
There is a bit of hope, even if @VirMach is inactive, I have just seen this on the SpamHaus website:
NOTE: Exclusions are only valid for 1 year unless the ISP sets a more restrictive policy. If your IP gets listed on another Spamhaus Blocklist, it will automatically be relisted on the PBL.
Hopefully I am closer to the end of that year than the start...
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
I understand the problem just fine. I have actually done the work getting ranges delisted in the past. I just disagree with you. Sorry not sorry.
Then you know it's an ISP issue, not an expectation issue
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
I did what I did in response because I value being a better person. Using language wasn't going to do anything for anyone.
I don't want another one. I had many years of history, and great search engine results. I'm not an expert at this, and will never recover that loss with a different domain.
Also, the domain I had was the least expensive option for my region. The TLD was generic and I liked that.
What I meant about what to learn, is that, until, if he can, you can use what they said in the mean time. No need to be crude to answer. Stick to facts and don't drop to the common denominator is my advice. I WAS going to bail on @Virmach, but after he finally did respond, and after some one-on-one interactions, and monitoring LES after the incident, I recognize his character. I'm willing to put up with hiccups now, because I'd rather support a nice person than to have a perfect service.
For next time, please open a ticket and confirm before you click "order". And if there is no reply to the ticket, please forget about that provider.
As a hard reality, you must not assume that it is included unless "guaranteed clean IP for mail" is specifically written in the offer. VirMach provided the IP they promised, and IP reputation management is not included in the service at this price. I think this is a similar case to how it is not specified whether an IP address is reachable from China.
I know nothing of the sort. I know the only person who could fix it - if/when they care to - is Virmach. Your expectation of a guaranteed clean IP that can send email at all in the lowend is unrealistic. On the bright side, the only person it hurts is you so if you want to spend your life miserable who am I to try to correct you.
EDIT: ( damn auto-correct )
I've eaten too much bananas
Any banana is too much bananas ( I'm allergic to bananas ).
Rebuild is part of life, because there is ultimately a loss of everything: nothing is permanent, and all is temporary. And we can always rebuild better. I'm really encouraging you to do it.
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
What I meant was that I have no doubts that @VirMach wants to provide a clean IP... But you're all free to misunderstand.
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
Exactly what I am saying: the ISP == @VirMarch
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
@VirMach new ticket #902555 : rDNS/PTR cannot be set on this server ordered yesterday~ (some people will say again that I have too high expectations
)
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
FYI, you dont need to reply 1 by one, you can multi quote the messages
Never make the same mistake twice. There are so many new ones to make.
It’s OK if you disagree with me. I can’t force you to be right.
I would say it is still an expectation issue.
You expect the ISP to fix this or declare the problem - that is their choice and not to be expected.
You expect to be able to send email - well yes you can, virmach is not blocking that, however Google or whoever is dropping the mail due to SH block (you assume). Sending email from your own server is like a nest of vipers where you could be bitten at anytime. Don't expect to send directly, use a relay which is what has been suggested (although you choose to ignore the advice and appear to get pleasure arguing). If you are able to send from your other server then use them as the relay but don't expect high reliability.
Could I suggest taking a look at this thread on LET which is specifically talking about the 'quality of SH'.
I have done you the courtesy of responding and the least you could do is respond politely.
@msatt if this is an expectation issue then I think you have an assumption issue because I am not talking to/with you in the first place~. The post you referenced has absolutely NOTHING to do with my problem... And I have said already that I have setup a relay (you're not even following properly). All politely: but when it makes no more sense, stop wasting my time please.
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡
So you don't have a SpamHaus problem? Good, I'm glad to see you've finally recognized this.
I have a(n unanswered) support/ticket problem, not a SpamHaus problem Skrotum. I know it's hard to grasp. Luckily you can all go talk to ChatGPT nowadays.
🤡 "We can confirm that this is not an issue with any servers, network, or power equipment on our end." 🤡 "We have temporarily paused controls for this service as we are performing maintenance on the server." 🤡 "The servers are working, they are just not connected to the internet!" 🤡