@WSS said: Yeah. Most people don't really consider the mechanics when it comes to it. You'd kind of need to travel back to when they conducted public hangings to get the gist.
bring back the 60s
Oh, is this a bit of snarky commentary by someone who hasn't even visited my country? Say it ain't so.
I have spent a long time in your country, I even had to speak Spanish a bit.
I'm not speaking of the US on the whole. I'm speaking about my country. There are plenty of places I don't consider affiliated even if they are.
Fair enough, I feel the same about this tiny island, Birmingham is a good example.
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@WSS said: Yeah. Most people don't really consider the mechanics when it comes to it. You'd kind of need to travel back to when they conducted public hangings to get the gist.
bring back the 60s
Oh, is this a bit of snarky commentary by someone who hasn't even visited my country? Say it ain't so.
I have spent a long time in your country, I even had to speak Spanish a bit.
I'm not speaking of the US on the whole. I'm speaking about my country. There are plenty of places I don't consider affiliated even if they are.
Fair enough, I feel the same about this tiny island, Birmingham is a good example.
I almost wrote up a snarky retort, but the truth is, our country was torn in half over black rights. Small factions disagreed with it even after they lost hard. Same deal with the Morons who have dozens of wives. There's always going to be that. Linchings weren't all that common, which is why the shock photos from the 1920s are about where it ends. The last absolutely abhorrent thing I can remember in recent history was when a posse of teenagers strapped another one to a post in remote Wyoming and let him die of exposure because he was a big fruity fag. That happened in the early 1990s.
Everything since then have generally been race riots, from the 1960s up through current day, not instigated by white people. So, spare me the rhetoric.
"It's a hard life- to be a stick insect." - Karl Pilkington
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Well, hit in the face with plenty of I told you so's I guess.
Understood, OneProvider = trash.
It seems like what they have done is get an abuse report for the Netherlands server IP, from someone who pointed a domain at the IP but never actually registered or used it on our service and then sent in a pishing report (with no logs just a claim), XX days later they sent it, while the domain does not even resolve any more, OneProvider put the server into rescue mode at the same minute they sent the abuse report but also giving 48 hours to deal with it.
The server is not responding to any power cycles from the panel, the IPMI whitelist function fails in their panel every time, and disabling rescue mode in their panel fails every time.
2 tickets 9 hours, an initial acknowledgement, then nothing, so when access is eventually restored it will be time to move on, yet another task in a long list of stuff to deal with I could have done without but such is life.
Even on a budget service, I can't live with this level of service. When hosts move into the default of "Customers are the enemy" it is just impossible to make any progress or grow.
There are issues with OneProvider's system and processes from initial onboarding to delivery at literally every single step of the way; it's just not going to work out.
So there will hopefully be a period of calm, then we will get an alternative Netherlands and Paris server up and running, maybe through Scaleway directly instead of having the junk layer in between, and we will move on from there.
Sorry, I messed up using OneProvider, you live and learn.
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@AnthonySmith said:
Well, hit in the face with plenty of I told you so's I guess.
Understood, OneProvider = trash.
It seems like what they have done is get an abuse report for the Netherlands server IP, from someone who pointed a domain at the IP but never actually registered or used it on our service and then sent in a pishing report (with no logs just a claim), XX days later they sent it, while the domain does not even resolve any more, OneProvider put the server into rescue mode at the same minute they sent the abuse report but also giving 48 hours to deal with it.
The server is not responding to any power cycles from the panel, the IPMI whitelist function fails in their panel every time, and disabling rescue mode in their panel fails every time.
2 tickets 9 hours, an initial acknowledgement, then nothing, so when access is eventually restored it will be time to move on, yet another task in a long list of stuff to deal with I could have done without but such is life.
Even on a budget service, I can't live with this level of service. When hosts move into the default of "Customers are the enemy" it is just impossible to make any progress or grow.
There are issues with OneProvider's system and processes from initial onboarding to delivery at literally every single step of the way; it's just not going to work out.
So there will hopefully be a period of calm, then we will get an alternative Netherlands and Paris server up and running, maybe through Scaleway directly instead of having the junk layer in between, and we will move on from there.
Sorry, I messed up using OneProvider, you live and learn.
It would also be good to take a look at UK VPS; there is quite a bit of abuse there as well.
@AnthonySmith said:
Well, hit in the face with plenty of I told you so's I guess.
Understood, OneProvider = trash.
It seems like what they have done is get an abuse report for the Netherlands server IP, from someone who pointed a domain at the IP but never actually registered or used it on our service and then sent in a pishing report (with no logs just a claim), XX days later they sent it, while the domain does not even resolve any more, OneProvider put the server into rescue mode at the same minute they sent the abuse report but also giving 48 hours to deal with it.
The server is not responding to any power cycles from the panel, the IPMI whitelist function fails in their panel every time, and disabling rescue mode in their panel fails every time.
2 tickets 9 hours, an initial acknowledgement, then nothing, so when access is eventually restored it will be time to move on, yet another task in a long list of stuff to deal with I could have done without but such is life.
Even on a budget service, I can't live with this level of service. When hosts move into the default of "Customers are the enemy" it is just impossible to make any progress or grow.
There are issues with OneProvider's system and processes from initial onboarding to delivery at literally every single step of the way; it's just not going to work out.
So there will hopefully be a period of calm, then we will get an alternative Netherlands and Paris server up and running, maybe through Scaleway directly instead of having the junk layer in between, and we will move on from there.
Sorry, I messed up using OneProvider, you live and learn.
It would also be good to take a look at UK VPS; there is quite a bit of abuse there as well.
Are you talking about resources or dodgy domains?
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@AnthonySmith said:
Well, hit in the face with plenty of I told you so's I guess.
Understood, OneProvider = trash.
It seems like what they have done is get an abuse report for the Netherlands server IP, from someone who pointed a domain at the IP but never actually registered or used it on our service and then sent in a pishing report (with no logs just a claim), XX days later they sent it, while the domain does not even resolve any more, OneProvider put the server into rescue mode at the same minute they sent the abuse report but also giving 48 hours to deal with it.
The server is not responding to any power cycles from the panel, the IPMI whitelist function fails in their panel every time, and disabling rescue mode in their panel fails every time.
2 tickets 9 hours, an initial acknowledgement, then nothing, so when access is eventually restored it will be time to move on, yet another task in a long list of stuff to deal with I could have done without but such is life.
Even on a budget service, I can't live with this level of service. When hosts move into the default of "Customers are the enemy" it is just impossible to make any progress or grow.
There are issues with OneProvider's system and processes from initial onboarding to delivery at literally every single step of the way; it's just not going to work out.
So there will hopefully be a period of calm, then we will get an alternative Netherlands and Paris server up and running, maybe through Scaleway directly instead of having the junk layer in between, and we will move on from there.
Sorry, I messed up using OneProvider, you live and learn.
It would also be good to take a look at UK VPS; there is quite a bit of abuse there as well.
Are you talking about resources or dodgy domains?
I am talking about the reports on https://www.abuseipdb.com/.
There are quite a few reports logged there specifically targeting UK VPS IPv4 addresses.
OneProvider responded, confirming that they locked the server immediately upon getting the abuse report and insisted on a reinstall before making it live again. I have appealed to reason and shut down the haproxy on the locations with them (Amsterdam/Paris) as a preventative measure.
Hopefully, it goes live again without HAProxy for easier recovery. I will take another server with another host and move on, and move the data over.
Given the 10 hours it takes them to even tell you they have locked a server, I am not sure how long this will take.
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I have agreed to shut down 80/443 on this location and paris as a mitigation against the phishing domain that does not point at our servers... because... what else can I do, they hold all the cards right now.
They have requested the reinstall requirement is mitigated, if so it will be back online tonight.
Sorry about all of this, I really made a huge mistake with OneProvider, I have shut down new registrations and will probably need to stop giving out free credit now also.
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@arirang said:
Honestly, I was surprised to hear that you used OneProvider.
They aren't bad. Been using oneprovider to find "variety" servers for a while now. They are a consolidator so their prices are slightly higher but they do have promos and discounts and you dont have to provide your id/passport every time you get a new server to "try out" with a new provider...
I speak fluent sarcasm and broken logic. | I would agree with you, but thæn we’d both be wrong.
@arirang said:
Honestly, I was surprised to hear that you used OneProvider.
They aren't bad. Been using oneprovider to find "variety" servers for a while now. They are a consolidator so their prices are slightly higher but they do have promos and discounts and you dont have to provide your id/passport every time you get a new server to "try out" with a new provider...
It was a mistake for TierHive, I accept that, for personal use it's a great model.
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@Michal212 said:
Is there an estimated timeframe for when the NL VPS will be up and running?
Apparently Oneprovider are waiting for a reply from the DC to allow the server to be taken out of rescue mode and cancel the mandatory reinstallation requirements.
Last update was around 1am UK/London time.
So this also tells me that scaleway are not an option.
They are in a tough spot as they also need to acknowledge they took down a live service based on a 6 week old abuse report for the previous occupants of the IP and you know how it is, the customer is the enemy.
I have already said I don't want compensation I just want the service back online so I can make plans to move on/out.
My concern is that they have already wiped it, the amount of time it is taken is either suspicious or incompetent, neither is great.
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@AnthonySmith said:
We no longer provide free credit on sign up.
That’s unfortunate but completely understandable. Honestly, it’s so cheap that testing some tokens isn’t a dealbreaker at all. Most services that offer “free creds” slowly lead you towards a $5+/month tier shortly after anyway… Different models entirely.
Thanks for all the work on this BTW. And even though some might complain, there are those who are quietly happy 😛
@AnthonySmith said:
We no longer provide free credit on sign up.
Well, that was bound to happen sooner or later. In this day and age, free services exist to be exploited by a small minority of users, making it unavailable to the majority of us...
I speak fluent sarcasm and broken logic. | I would agree with you, but thæn we’d both be wrong.
From today (3rd June 2026), we have stopped providing free credit on sign-up and a $3 minimum top-up will be needed.
We are not saying it will never come back, it was always intended to be an incentive to try it out but the reality is the abuse levels are now causing to many issues for us and paying users.
We are going to have some internal conversations and make some changes, we have been very customer-led so far, and tried to accommodate a lot, probably more than we should have, given that we are a small team and TierHive is not our only priority.
We are probably also going to scale back to 10 locations, with Paris and the Netherlands being dropped. We will look to replace the Netherlands ASAP, and stand up Strasbourg to replace Paris, but we need to find the right provider. We utterly failed when selecting OneProvider/Scaleway, and it's a failure I am taking quite personally. I should have known better.
I wrote the above on reddit.
I will also probably include TierHive with the LES v2 karma tokens and list it in free services, this will basically allow you to exchange karma for a voucher code that will give you some credit. probably a middle ground. (This will be a facility available to all free services offers)
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OneProvider agreed to reinstate the Netherlands server without reinstalling on the grounds that the abuse report was from before we had the server (I still can't quite wrap my head around having to argue that point), and the server currently shows reinstalling in the panel, and I am again locked out.
You could not write this, hopefully a front-end status glitch only... as there seems to only be 1 person that ever answers tickets, and he likes to take a 10 - 12 hour break between replies, I really have no idea what is going on or when it will be recovered.
Anyone recomend a good host in the Netherlands that is not leaseweb or, Oneprovider or Scaleway?
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@AnthonySmith said:
OneProvider agreed to reinstate the Netherlands server without reinstalling on the grounds that the abuse report was from before we had the server (I still can't quite wrap my head around having to argue that point), and the server currently shows reinstalling in the panel, and I am again locked out.
You could not write this, hopefully a front-end status glitch only... as there seems to only be 1 person that ever answers tickets, and he likes to take a 10 - 12 hour break between replies, I really have no idea what is going on or when it will be recovered.
Anyone recomend a good host in the Netherlands that is not leaseweb or, Oneprovider or Scaleway?
Tube-hosting should be OK with abuse reports, cheapest Xeon dedi is 60 eur and has 64gb ram and 10 Gig fair use network https://tube-hosting.com/pricing
It would be nice to invest a bit more in the replacement and maybe have a 10 Gbit location. By way of apology, I do feel bad about this. I will do some reaching out and see what i can do.
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@AnthonySmith said: It would be nice to invest a bit more in the replacement and maybe have a 10 Gbit location. By way of apology, I do feel bad about this. I will do some reaching out and see what i can do.
Good to hear that. In case you want to go with Tube, they should be able to announce your IP's, so you could announce IPv6 there (and its basically free to obtain) and not tunnel, like in other locs.
Current Netherlands node up, its going to take a while for it to recover, and perform normally again, meshed routes and iptables etc will slowly self heal, I will try to bring back IPv6 services a bit later, this is the longest we have had a node down, so its catching up on days worth of stuff.
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Comments
Fair enough, I feel the same about this tiny island, Birmingham is a good example.
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I almost wrote up a snarky retort, but the truth is, our country was torn in half over black rights. Small factions disagreed with it even after they lost hard. Same deal with the Morons who have dozens of wives. There's always going to be that. Linchings weren't all that common, which is why the shock photos from the 1920s are about where it ends. The last absolutely abhorrent thing I can remember in recent history was when a posse of teenagers strapped another one to a post in remote Wyoming and let him die of exposure because he was a big fruity fag. That happened in the early 1990s.
Everything since then have generally been race riots, from the 1960s up through current day, not instigated by white people. So, spare me the rhetoric.
"It's a hard life- to be a stick insect." - Karl Pilkington
damn... I was actually talking about the last person hanged in the UK, which was in the 1960's and then we got rid of the death penalty.
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Well, hit in the face with plenty of I told you so's I guess.
Understood, OneProvider = trash.
It seems like what they have done is get an abuse report for the Netherlands server IP, from someone who pointed a domain at the IP but never actually registered or used it on our service and then sent in a pishing report (with no logs just a claim), XX days later they sent it, while the domain does not even resolve any more, OneProvider put the server into rescue mode at the same minute they sent the abuse report but also giving 48 hours to deal with it.
The server is not responding to any power cycles from the panel, the IPMI whitelist function fails in their panel every time, and disabling rescue mode in their panel fails every time.
2 tickets 9 hours, an initial acknowledgement, then nothing, so when access is eventually restored it will be time to move on, yet another task in a long list of stuff to deal with I could have done without but such is life.
Even on a budget service, I can't live with this level of service. When hosts move into the default of "Customers are the enemy" it is just impossible to make any progress or grow.
There are issues with OneProvider's system and processes from initial onboarding to delivery at literally every single step of the way; it's just not going to work out.
So there will hopefully be a period of calm, then we will get an alternative Netherlands and Paris server up and running, maybe through Scaleway directly instead of having the junk layer in between, and we will move on from there.
Sorry, I messed up using OneProvider, you live and learn.
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It would also be good to take a look at UK VPS; there is quite a bit of abuse there as well.
Are you talking about resources or dodgy domains?
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I am talking about the reports on https://www.abuseipdb.com/.
There are quite a few reports logged there specifically targeting UK VPS IPv4 addresses.
Thanks for the details! Your effort and dedication are much appreciated!
OneProvider responded, confirming that they locked the server immediately upon getting the abuse report and insisted on a reinstall before making it live again. I have appealed to reason and shut down the haproxy on the locations with them (Amsterdam/Paris) as a preventative measure.
Hopefully, it goes live again without HAProxy for easier recovery. I will take another server with another host and move on, and move the data over.
Given the 10 hours it takes them to even tell you they have locked a server, I am not sure how long this will take.
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I have agreed to shut down 80/443 on this location and paris as a mitigation against the phishing domain that does not point at our servers... because... what else can I do, they hold all the cards right now.
They have requested the reinstall requirement is mitigated, if so it will be back online tonight.
Sorry about all of this, I really made a huge mistake with OneProvider, I have shut down new registrations and will probably need to stop giving out free credit now also.
Such is life.
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It gets better, the report was for the previous user of the IP, the domain was never live on TierHive.
So an unvalidated abuse report without logs will get your server shut down at OneProvider before you even get to hear about a report.
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That why lot of providers don't like NAT. The blast radius is too large.
Since there is IPv6 now , maybe haproxy is not needed now.
Hand that off to cloudflare.
Ask for compensation. They do provide compensation for false triggers.
Honestly, I was surprised to hear that you used OneProvider.
They aren't bad. Been using oneprovider to find "variety" servers for a while now. They are a consolidator so their prices are slightly higher but they do have promos and discounts and you dont have to provide your id/passport every time you get a new server to "try out" with a new provider...
It was a mistake for TierHive, I accept that, for personal use it's a great model.
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Is there an estimated timeframe for when the NL VPS will be up and running?
Apparently Oneprovider are waiting for a reply from the DC to allow the server to be taken out of rescue mode and cancel the mandatory reinstallation requirements.
Last update was around 1am UK/London time.
So this also tells me that scaleway are not an option.
They are in a tough spot as they also need to acknowledge they took down a live service based on a 6 week old abuse report for the previous occupants of the IP and you know how it is, the customer is the enemy.
I have already said I don't want compensation I just want the service back online so I can make plans to move on/out.
My concern is that they have already wiped it, the amount of time it is taken is either suspicious or incompetent, neither is great.
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We no longer provide free credit on sign up.
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That’s unfortunate but completely understandable. Honestly, it’s so cheap that testing some tokens isn’t a dealbreaker at all. Most services that offer “free creds” slowly lead you towards a $5+/month tier shortly after anyway… Different models entirely.
Thanks for all the work on this BTW. And even though some might complain, there are those who are quietly happy 😛
Well, that was bound to happen sooner or later. In this day and age, free services exist to be exploited by a small minority of users, making it unavailable to the majority of us...
From today (3rd June 2026), we have stopped providing free credit on sign-up and a $3 minimum top-up will be needed.
We are not saying it will never come back, it was always intended to be an incentive to try it out but the reality is the abuse levels are now causing to many issues for us and paying users.
We are going to have some internal conversations and make some changes, we have been very customer-led so far, and tried to accommodate a lot, probably more than we should have, given that we are a small team and TierHive is not our only priority.
We are probably also going to scale back to 10 locations, with Paris and the Netherlands being dropped. We will look to replace the Netherlands ASAP, and stand up Strasbourg to replace Paris, but we need to find the right provider. We utterly failed when selecting OneProvider/Scaleway, and it's a failure I am taking quite personally. I should have known better.
I wrote the above on reddit.
I will also probably include TierHive with the LES v2 karma tokens and list it in free services, this will basically allow you to exchange karma for a voucher code that will give you some credit. probably a middle ground. (This will be a facility available to all free services offers)
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Do the Warsaw and Sydney locations have IPv6 now, or still IPv4 only?
Only IPv4, working on it though.
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OneProvider agreed to reinstate the Netherlands server without reinstalling on the grounds that the abuse report was from before we had the server (I still can't quite wrap my head around having to argue that point), and the server currently shows reinstalling in the panel, and I am again locked out.
You could not write this, hopefully a front-end status glitch only... as there seems to only be 1 person that ever answers tickets, and he likes to take a 10 - 12 hour break between replies, I really have no idea what is going on or when it will be recovered.
Anyone recomend a good host in the Netherlands that is not leaseweb or, Oneprovider or Scaleway?
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How about @axushost @novacloudhosting @avsisp @alexhost ?
Tube-hosting should be OK with abuse reports, cheapest Xeon dedi is 60 eur and has 64gb ram and 10 Gig fair use network
https://tube-hosting.com/pricing
Cheapest dedi from GTHost is 54 usd https://gthost.com/amsterdam-dedicated-servers
WorldStream also has servers around 30 eur https://www.worldstream.com/en/dedicated-servers/deals/?sort=price:asc
If you were to replace it some other location, for example Bulgaria, very cheap and decent servers from Belcloud/Dedistart
https://www.dedistart.com/bulgaria-servers
I appreciate that, thanks.
It would be nice to invest a bit more in the replacement and maybe have a 10 Gbit location. By way of apology, I do feel bad about this. I will do some reaching out and see what i can do.
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Good to hear that. In case you want to go with Tube, they should be able to announce your IP's, so you could announce IPv6 there (and its basically free to obtain) and not tunnel, like in other locs.
Current Netherlands node up, its going to take a while for it to recover, and perform normally again, meshed routes and iptables etc will slowly self heal, I will try to bring back IPv6 services a bit later, this is the longest we have had a node down, so its catching up on days worth of stuff.
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