My only skin in the game is evidence. I want hosts succeed, that's all. I suggest @AK_KWH to keep the communication lines open and update the community on the concrete steps taken to address the concerns. Nothing is better for business than honest, transparent communication.
@uptime said:
Still probably should explicitly address the DDoS protection or lack thereof, if it's still part of your offer?
Looks like they offer shared hosting using Contabo's infrastructure & hence they advertise DDoS protection. The mention of DDoS protection line seems to me, I could be wrong on this, a simple copy/paste from one of their shared hosting offers they made somewhere else, done all in haste, without realizing the impacts.
I have seen people who started out worst then him but today they are respected by the hosting community e.g Bharat B
So when this Khan guy has admitted his mistakes he also deserves a chance
Just my 2 cents!
Yes it was copy/pasted from one of the templates provided to me by one of our sales staff who probably copy/pasted from somewhere else, it would have been better had I fully read what was written in it before copy pasting. That is the mistake I made.
@uptime said: @AK_KWH - that's a surprising and welcome dose of lowend comportment!
I would expect continued skepticism here - which I share to some degree - but certainly can't fault you for the respectful response (if not an entirely satisfying explanation, perhaps still at least a step in the right direction)
Still probably should explicitly address the DDoS protection or lack theteof, if it's still part of your offer?
Also if I might suggest possibly checking in with @cybertech, who might enjoy running a benchmark (usually geekbench) on a temporary sample system, if one might be made available
likewise even though @dahartigan and @poisson have been very (and IMO justifiably) critical so far, I would trust them to be fair and possibly quite helpful in providing feedback, if either of them can be persuaded to do a test of your services.
the provisioning system, network performance and support would probably be the most important things for testers to evaluate at this point - maybe best to allow a sufficient time period for testing (a month seems reasonable)
(just a thought for your consideration - I could be wrong ... but you just might find a few more people here interested and willing to test, in case that feedback and validation might be helpful to you.)
As explained above, it got included by mistake & there is no DDoS protection offered in plans posted in this discussion. However we do provide DDoS protection on our shared hosting plans & I will make sure mistakes like this don't happen in future
Comments
LMFTFY
Commendable response but feel the red flags are still flying, given previous alleged comments elsewhere.
It wisnae me! A big boy done it and ran away.
NVMe2G for life! until death (the end is nigh)
My pronouns are like/subscribe.
My only skin in the game is evidence. I want hosts succeed, that's all. I suggest @AK_KWH to keep the communication lines open and update the community on the concrete steps taken to address the concerns. Nothing is better for business than honest, transparent communication.
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@uptime > @vpsgeek said:
Yes it was copy/pasted from one of the templates provided to me by one of our sales staff who probably copy/pasted from somewhere else, it would have been better had I fully read what was written in it before copy pasting. That is the mistake I made.
KhanWebHost Cheap Shared Hosting | Cheap KVM VPS (DE,UK,US,FR) | KVM Sale - LES Offers
As explained above, it got included by mistake & there is no DDoS protection offered in plans posted in this discussion. However we do provide DDoS protection on our shared hosting plans & I will make sure mistakes like this don't happen in future
KhanWebHost Cheap Shared Hosting | Cheap KVM VPS (DE,UK,US,FR) | KVM Sale - LES Offers