Rackspace Hosted Exchange

CMunroe

I am a bit surprised that a search didn't show up any conversation about the ransomeware attack that has plagued Rackspace this month.

https://status.apps.rackspace.com/index/viewincidents?start=1671858000

I work for a company that uses them, and the restoration of client data in complete still hasn't been finished. We currently only have one accounts data, out of the roughly 30. It is looking like they will be a few more weeks before total restoration of data. I am unsure if they will even do a restoration of the actual service.

Evidently this was a 30 Million dollar a year business unit, that is now effectively gone.
https://www.theregister.com/2022/12/22/rackspace_outage_customers/

Nekki

@CMunroe said:
I am a bit surprised that a search didn't show up any conversation about the ransomeware attack that has plagued Rackspace this month.

https://status.apps.rackspace.com/index/viewincidents?start=1671858000

I work for a company that uses them, and the restoration of client data in complete still hasn't been finished. We currently only have one accounts data, out of the roughly 30. It is looking like they will be a few more weeks before total restoration of data. I am unsure if they will even do a restoration of the actual service.

Evidently this was a 30 Million dollar a year business unit, that is now effectively gone.
https://www.theregister.com/2022/12/22/rackspace_outage_customers/

You’re surprised that a forum full of people who either want spend as little money as possible or roll their own don’t care about Rackspace?

CMunroe

@Nekki said:

show previous quotes

@CMunroe said:
I am a bit surprised that a search didn't show up any conversation about the ransomeware attack that has plagued Rackspace this month.

https://status.apps.rackspace.com/index/viewincidents?start=1671858000

I work for a company that uses them, and the restoration of client data in complete still hasn't been finished. We currently only have one accounts data, out of the roughly 30. It is looking like they will be a few more weeks before total restoration of data. I am unsure if they will even do a restoration of the actual service.

Evidently this was a 30 Million dollar a year business unit, that is now effectively gone.
https://www.theregister.com/2022/12/22/rackspace_outage_customers/

You’re surprised that a forum full of people who either want spend as little money as possible or roll their own don’t care about Rackspace?

Not truthfully, I actually was going to write the same thing as you did. However, many of us are also I.T. professionals. So, figured some of us would have actually run into it.

Nekki

I personally knew because my employer is a Rackspace customer (not for Exchange, thankfully).

AuroraZero

Yeah heard not much else to be said.