Important Clarification: Cancellation Process at C1V hosting
I'd like to clarify some important points regarding our services and cancellation process. My earlier response was influenced by referring to the general conditions, but after consulting with my lawyer, I realized the need to focus on the SERVICE ORDER FORM.
Here are the correct points:
- Our services are issued with a 12-month contract.
- There is a tacit renewal if no cancellation request is sent.
- You can initiate the cancellation process by sending a request 30 days in advance. You have multiple options for communication:
Registered letter with return receipt to the address: C1V of Cinzia Tocci, Rome, Via Andrea Millevoi n. 681.
PEC (Posta Elettronica Certificata) to: [email protected].
Ordinary email to: [email protected].
Please note that it is not required to attach an ID to request cancellation.
I hope this clears up any confusion, and I apologize for any earlier misunderstandings. If you have any further questions or concerns, feel free to reach out in DM. Thank you for your understanding.
Chief Commercial Officer at C1V Hosting
C1V hosting stands as Italy's premier data center, cloud, hosting, and connectivity provider. Our cutting-edge datacenter in Pomezia, near Rome, is at the heart of our operations, delivering a comprehensive suite of services, including VPS, dedicated servers, colocation, and tailored connectivity solutions. Your success is our priority.