Hosthatch down?

bjobjo OG
edited September 19 in Outages

I wanted to reboot a Stockholm VM into an ISO. "Booting up" -> "Offline". Wanted to create a ticket. Now Cloudflare tells me cloud.hosthatch.com is down.

Tagged:

Comments

  • JabJab

    Isn't console the old panel that was supposed to be dead?
    https://cloud.hosthatch.com/login

    My server in Amsterdam is online.

    Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
    https://lowendspirit.com/uploads/editor/gi/ippw0lcmqowk.png

  • MallocVoidstarMallocVoidstar

    cloud.hosthatch.com is up and so is my VPS (Netherlands)

  • TheDPTheDP OG

    Both cloud.hosthatch.com and my VPS in Stockholm are accessible.

    For domain registrations, create an account at Dynadot (ref) and spend $9.99 within 48 hours to receive $5 DynaDollars!
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  • bjobjo OG

    At leat the console is up again, so I can create a ticket regarding the boot issue.

  • beaglebeagle OG

    My storage server in NL is down since 15:00 GMT.
    Waiting for their response to my ticket.

  • Shot²Shot²
    edited September 19

    Storage server in Stockholm: pings over ipv4/v6, but otherwise unconnectable/unresponsive. The online console reveals a ton of error messages over the last few hours. Reboot/poweroff through the website fails. Host/hardware crash?

    YAY DRAMA, BILLIONS LOST

    edit: things are back

  • nyamenknyamenk

    HH storage STO Confirmed downtime 18min according to hetrix, now back again

    Sultan Muda - Amazon Store

  • dosaidosai OG

    Hetrixtools show 8 minutes downtime.

  • dosaidosai OG

    Seems to be an ipv6 issue again.

  • MumblyMumbly

    I don't monitor IPv6 uptime here (my bad, I should...) but right this moment when I saw your post and checked, IPv6 works for me.

  • bjobjo OG

    Support replied they had a hardware failure in Stockholm.

  • rattlecattlerattlecattle

    Same here the StockHolm VM was unbootable from the panel yesterday. Seems to be fixed now but IPv6 is now broken.

  • MumblyMumbly

    I am wondering if we're on the different nodes. No outage here and IPv6 is up & running. Last time was right the opposite. IPv6 was up for everyone except for me.

    # ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #
#              Yet-Another-Bench-Script              #
#                     v2023-09-06                    #
# https://github.com/masonr/yet-another-bench-script #
# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #

Wed 20 Sep 10:44:00 CEST 2023

Basic System Information:
---------------------------------
Uptime     : 14 days, 21 hours, 45 minutes
Processor  : AMD EPYC 7443P 24-Core Processor
CPU cores  : 2 @ 2844.656 MHz
AES-NI     : ✔ Enabled
VM-x/AMD-V : ✔ Enabled
RAM        : 7.8 GiB
Swap       : 975.0 MiB
Disk       : 53.8 GiB
Distro     : Debian GNU/Linux 12 (bookworm)
Kernel     : 6.1.0-11-amd64
VM Type    : KVM
IPv4/IPv6  : ✔ Online / ✔ Online

IPv6 Network Information:
---------------------------------
ISP        : HostHatch
ASN        : AS63473 HostHatch, LLC
Host       : HostHatch, LLC
Location   : Stockholm, Stockholm County (AB)
Country    : Sweden

fio Disk Speed Tests (Mixed R/W 50/50):
---------------------------------
Block Size | 4k            (IOPS) | 64k           (IOPS)
  ------   | ---            ----  | ----           ---- 
Read       | 278.28 MB/s  (69.5k) | 3.34 GB/s    (52.2k)
Write      | 279.02 MB/s  (69.7k) | 3.35 GB/s    (52.4k)
Total      | 557.30 MB/s (139.3k) | 6.70 GB/s   (104.6k)
           |                      |                     
Block Size | 512k          (IOPS) | 1m            (IOPS)
  ------   | ---            ----  | ----           ---- 
Read       | 4.67 GB/s     (9.1k) | 4.89 GB/s     (4.7k)
Write      | 4.92 GB/s     (9.6k) | 5.21 GB/s     (5.0k)
Total      | 9.59 GB/s    (18.7k) | 10.10 GB/s    (9.8k)

iperf3 Network Speed Tests (IPv4):
---------------------------------
Provider        | Location (Link)           | Send Speed      | Recv Speed      | Ping           
-----           | -----                     | ----            | ----            | ----           
Clouvider       | London, UK (10G)          | 153 Mbits/sec   | 359 Mbits/sec   | 26.4 ms        
Scaleway        | Paris, FR (10G)           | busy            | busy            | 38.6 ms        
NovoServe       | North Holland, NL (40G)   | busy            | busy            | 20.7 ms        
Uztelecom       | Tashkent, UZ (10G)        | busy            | 1.28 Gbits/sec  | 112 ms         
Clouvider       | NYC, NY, US (10G)         | 41.7 Mbits/sec  | 59.8 Mbits/sec  | 96.2 ms        
Clouvider       | Dallas, TX, US (10G)      | 13.7 Mbits/sec  | 77.0 Mbits/sec  | 124 ms         
Clouvider       | Los Angeles, CA, US (10G) | 25.2 Mbits/sec  | 35.8 Mbits/sec  | 153 ms         

iperf3 Network Speed Tests (IPv6):
---------------------------------
Provider        | Location (Link)           | Send Speed      | Recv Speed      | Ping           
-----           | -----                     | ----            | ----            | ----           
Clouvider       | London, UK (10G)          | 153 Mbits/sec   | 382 Mbits/sec   | 26.2 ms        
Scaleway        | Paris, FR (10G)           | 5.03 Gbits/sec  | 3.11 Gbits/sec  | 35.5 ms        
NovoServe       | North Holland, NL (40G)   | busy            | busy            | 20.8 ms        
Uztelecom       | Tashkent, UZ (10G)        | busy            | 1.20 Gbits/sec  | 112 ms         
Clouvider       | NYC, NY, US (10G)         | 40.8 Mbits/sec  | 84.8 Mbits/sec  | 96.1 ms        
Clouvider       | Dallas, TX, US (10G)      | 31.0 Mbits/sec  | 77.2 Mbits/sec  | 125 ms         
Clouvider       | Los Angeles, CA, US (10G) | 25.4 Mbits/sec  | 41.7 Mbits/sec  | 153 ms         

Geekbench 6 Benchmark Test:
---------------------------------
Test            | Value                         
                |                               
Single Core     | 1824                          
Multi Core      | 3339
  • TheDPTheDP OG

    @Mumbly said: I am wondering if we're on the different nodes. No outage here and IPv6 is up & running.

    Could have been related to the storage servers.

    My E5 NVMe server has been up.

    Thanked by (1)Mumbly

    For domain registrations, create an account at Dynadot (ref) and spend $9.99 within 48 hours to receive $5 DynaDollars!
    Looking for cost-effective Managed/Anycast/DDoS-Protected/Geo DNS Services? Try ClouDNS (aff).

  • MumblyMumbly

    @TheDP said: Could have been related to the storage servers.

    Ah, this would explain it. I don't have storage server there.

  • rattlecattlerattlecattle

    Indeed mine is a storage server in Stockholm.

    Thanked by (1)Mumbly
  • beaglebeagle OG

    @beagle said:
    My storage server in NL is down since 15:00 GMT.
    Waiting for their response to my ticket.

    Their response:

    The host node your VM is being hosted on suffered from a hardware failure and we had to dispatch a technician to replace the RAID controller. It is now back online and we are continue to monitoring it closely. We are sorry for the inconvenience caused.

  • Shot²Shot²

    Storage server in SE back up, but IPv6 is now broken :p

    Thanked by (1)bjo
  • bjobjo OG

    Same here:

    PING fe80::1(fe80::1) 56 data bytes
^C
--- fe80::1 ping statistics ---
2 packets transmitted, 0 received, 100% packet loss, time 1024ms
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