@VirMach said:
VirBot is live, it's just a WHMCS plugin we got that someone else made for now. It works pretty well for an initial reply but it's not meant to replace human support or anything like that. Let me know if you have any suggestions. The message is clearly labeled as an AI reply, and lets you know that it's still in the queue for a human to review it as per usual.
No, you do not need an AI bot. A simple IR bot is good enough for sure since there are no more than 10 common QA, including "blocked" issue
@Jab said: @VirMach don't hide node name in billing panel. I love those fancy buttons, tabs etc but node naaaaaame
Not hidden just moved around. I forgot to push a small update that makes it more visible to where you don't have to hover, I'll do that today maybe.
@AlwaysSkint said:
^ Yup, all three of my AMS are down. :-(
I decided to take a nap and this happened, power outage, the two that didn't come online automatically was an issue with a recent change that misbehaved after reboot. These comedic timings are getting way too powerful, I swear it was probably within 5 minutes of falling asleep. Luckily I woke up pretty quickly to take care of my portion of it but I guess I forgot to create a network status update.
I've been kind of/sort of working on a better network issue system. It's a long way from actually being a thing but if it ever comes out I think it'll basically fix the part of this job I'm pretty terrible at which is providing updates.
@JoeMerit said:
Huge benefit of 2 day outage --- benchmark results double because the abusers haven't reloaded their stuff yet.
Interesting. Not sure if it would've been abusers. I wonder if something was misbehaving ever so slightly that finally went away after a reboot, like maybe a zombie process or a few virtual servers just acting up internally. Let me know node name if it re-appears.
@FrankZ said: @Virmach just a FYI, I did not have any issue finding all the information, or buttons, that I require after the billing panel changes.
The old fart's taste is literally crass and unsophisticated,
they should hire a proper frontend dev,
or rather jus' copy paste from the purple daddy or GCV
@FrankZ said: @Virmach just a FYI, I did not have any issue finding all the information, or buttons, that I require after the billing panel changes.
The old fart's taste is literally crass and unsophisticated,
they should hire a proper frontend dev,
or rather jus' copy paste from the purple daddy or GCV
You're saying we should hire a frontend developer, just so they can revert it to the default SolusVM module and WHMCS page where half the page is just billing information at the top and then barely any functions like RN? Also I don't see how GCV's is better. Their is default of the module we use but details moved to the top.
@hike said:
My machines on AMS are randomly shutdown , then stuck on boot.
A reset a few moments ago did the trick for mine in the end - that didn't work earlier today... Now let's see how long it keeps on running...
For me they shutdown after a bit or can't boot at all , had the same issue in NY but virmach fixed it there.
If you reboot it , you will be stuck on the boot screen (in my case)
The example you gave, I actually like it. But why mention RN and GCV instead of just going to this and being constructive? But anyway ours is still better, I'm going to improve it a little bit more based on this just adding icons and such.
Our boot/reboot/shutdown buttons are definitely still better, I don't see how having those three as giant buttons being good at all. I don't see how seeing storage like that is helpful with a usage bar that's incorrect. I don't see how it's useful to see the type being KVM. I don't see how it's useful for root password to be there with just an edit button, seems like if the main focus is the button then it should just be a button. I also don't see how having "details" and "view server details and resources" there is better than just having your service name an IP right there at the top.
Comments
No, you do not need an AI bot. A simple IR bot is good enough for sure since there are no more than 10 common QA, including "blocked" issue
Virmach Deals
@VirMach please check inbox PM
Has to move site out from virmach network because the IP change.
Can VirBot tell me it loves me?
Huge benefit of 2 day outage --- benchmark results double because the abusers haven't reloaded their stuff yet.
@VirMach don't hide node name in billing panel. I love those fancy buttons, tabs etc but node naaaaaame
also looks like Amsterdam dead/nullrouted - everything last updated 21/22 minutes ago...
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
https://lowendspirit.com/uploads/editor/gi/ippw0lcmqowk.png
^ Yup, all three of my AMS are down. :-(
It wisnae me! A big boy done it and ran away.
NVMe2G for life! until death (the end is nigh)
AMS node is down; Operation Timed Out After 90000 Milliseconds With 0 Bytes Received
We back!
So things rebooted
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
https://lowendspirit.com/uploads/editor/gi/ippw0lcmqowk.png
2 Nodes in AMS still down
still down.
came back now.
Yo' waz' your biz here, taming Virmach?
Ontario Dildo Inspector
Not hidden just moved around. I forgot to push a small update that makes it more visible to where you don't have to hover, I'll do that today maybe.
I decided to take a nap and this happened, power outage, the two that didn't come online automatically was an issue with a recent change that misbehaved after reboot. These comedic timings are getting way too powerful, I swear it was probably within 5 minutes of falling asleep. Luckily I woke up pretty quickly to take care of my portion of it but I guess I forgot to create a network status update.
I've been kind of/sort of working on a better network issue system. It's a long way from actually being a thing but if it ever comes out I think it'll basically fix the part of this job I'm pretty terrible at which is providing updates.
Interesting. Not sure if it would've been abusers. I wonder if something was misbehaving ever so slightly that finally went away after a reboot, like maybe a zombie process or a few virtual servers just acting up internally. Let me know node name if it re-appears.
My Amsterdam VPS is down again; went down around 23:00 GMT+1, came back 03:45 and went down again @06:10 :-(
Can't see on which node I am, it was AMSD029 in the past.
Yo' good fella @VirMach
Ya mentioned sen' more racks to Tokyo
We don' see no update on how's tha' goes
Can ya be a nice copy cat, rather than reinven' the wheel
Ontario Dildo Inspector
hover over the server icon on the panel
AMS25 / AMS26 / AMS28 / AMS29
All the same booting problem again after the downtime last night.
Meanwhile in Catemaco ....
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
Damn... my autistic mind can't handle all those changes ;-) Anyway it seems to be AMSD029 still then...
@Virmach just a FYI, I did not have any issue finding all the information, or buttons, that I require after the billing panel changes.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
My machines on AMS are randomly shutdown , then stuck on boot.
The old fart's taste is literally crass and unsophisticated,
they should hire a proper frontend dev,
or rather jus' copy paste from the purple daddy or GCV
Ontario Dildo Inspector
You're saying we should hire a frontend developer, just so they can revert it to the default SolusVM module and WHMCS page where half the page is just billing information at the top and then barely any functions like RN? Also I don't see how GCV's is better. Their is default of the module we use but details moved to the top.
I may be biased but ours is definitely the best
Like seriously? This is same amount of space, you think the top is more efficient, cleaner, whatever than the bottom?
A reset a few moments ago did the trick for mine in the end - that didn't work earlier today... Now let's see how long it keeps on running...
For me they shutdown after a bit or can't boot at all , had the same issue in NY but virmach fixed it there.
If you reboot it , you will be stuck on the boot screen (in my case)
O'Frank's holy tits, can' believe your subpar UI taste
At leas' RN and GCV is mediocre and bearable
Here's a good example
Cum'on, our sorry souls in this madhouse do not expect other than two basic things from VirmAch
Server do not go dung
An accessible bill panel
Ontario Dildo Inspector
The example you gave, I actually like it. But why mention RN and GCV instead of just going to this and being constructive? But anyway ours is still better, I'm going to improve it a little bit more based on this just adding icons and such.
Our boot/reboot/shutdown buttons are definitely still better, I don't see how having those three as giant buttons being good at all. I don't see how seeing storage like that is helpful with a usage bar that's incorrect. I don't see how it's useful to see the type being KVM. I don't see how it's useful for root password to be there with just an edit button, seems like if the main focus is the button then it should just be a button. I also don't see how having "details" and "view server details and resources" there is better than just having your service name an IP right there at the top.
But okay I'll see what I can do.
@VirMach Are you working on the boot problems at AMS ?