VirMach
VirMach
About
- Username
- VirMach
- Joined
- Visits
- 50
- Last Active
- Roles
- Member, Hosting Provider
- Thanked
- 2550
Comments
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(Quote) (Image) There's 1070 people ahead of you right now.
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(Quote) Okay so it's on the other account, makes sense. Nothing needed from your side right now.
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Short version: I'm just going to redact the long version on this one for now to avoid further confusion as it started getting pretty long and confusing even as I read it back. Today we were supposed to terminate accounts related to the previous abus…
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(Quote) Someone made like 2000 tickets the other day because I told him he can't do VPN + US address + PayPal or something when he's from China. Didn't feel like modifying it to merge just his tickets so I just ran it. Then the BF people that came a…
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(Quote) For a quick reply on deployment issue you need to have one open ticket and it has to be from clicking this button: (Image) If it's done some other way you'll eventually get helped but requires additional troubleshooting on our end first, …
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(Quote) Oh sale was ended a while ago. (Quote) Should already be, if not use the button on your service page to report an issue with deployment.
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(Quote) My fault on this one. Related to maintenance, and it's been fixed. (Quote) Added to outages.
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Alright, fixed. (Image)
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(Image) I don't know looks pretty normal to me if you tilt your head.
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(Quote) Had to finish unbreaking our site after maintenance, working on that next.
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(Quote) Cost breakdown for Special 512 on annual ($13.75) goes something like this: IPv4 - $4.80 average Ryzen 512MB plan - $4 Being able to create a tickets such as asking where's my order why are you scam - $4.95
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(Quote) Ticket shouldn't be submitted for these. You request a change and then when it fails reply on that ticket. Usually anything outside of this process just results in the function/optional feature being removed from your account. We're improvi…
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(Quote) Use the new generated ticket for them. If it's not yet created, wait for it to be created (around 6 people are left I think.) On hold right now mostly means rounded up tickets that most likely should be closed, but we're not 100% sure so we'…
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(Quote) Which is funny since everything runs on Chromium these days. Maybe they ultra "optimize" Chrome.
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(Quote) This sometimes gets me too, the most I've figured out that it's most likely some memory saving feature on Chrome. It's just a guess. I've looked at logs and it's difficult to pinpoint the exact time it happens. My numbers definitely never go…
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(Quote) Ticket, since ticket is already set up for them if you're keeping it you technically don't have to reply but you can reply to let us know to update the specs and that'd be the cleanest way to process them. I'd say I would go through and fi t…
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(Quote) Yeah there's a button for it now.
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(Quote) I've flagged it priority department for you
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(Quote) If you want an actual/specific answer, we need to establish other important variables. There's a reason we always come back to this and we basically leave it as-is in our terms of service: it's hard to define with just that one number. (Quo…
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Left over storage orders are being sorted now. All that are on problematic accounts are being cancelled and refunded. So a good number of these have since been flagged for closure or have obvious links to multiple accounts, those are all cancelled/…
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(Quote) We have to leave that on for now until some abuse cools off. Once we have the new hire handling it we should be able to allow it again and have it more closely monitored. Your account definitely shows as active, I'll see if I can have a fur…
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Going to purge the cache, it might be causing issues. (Quote) As @Jab mentioned the slider is just a fancy thing that ends up linking to the WHMCS page so you can just go there directly. Yeah I think it's $10 per 2 years for 100GB. The disk prices …
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VPS order backlogs cleared (any left over manual review that was more complicated.) (Quote) If only they actually were able to boycott us instead of continuing to order. I've probably rejected several hundred orders that were clearly linked to like…
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I think I'm going to order some pizza, all that 200 IQ imposter busting requires a high calorie refill. Am I going to be ambitious and go for an 18" NY thin pepperoni or just a 14" margherita? Cue the fat man jokes.
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Tech news 2023: entire VPS company's customer base was actually just 6 MJJs.
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(Quote) He definitely has more, a few with "bigger" names and been around longer. Lots of IPs. Lots as in lots that are definitely the same guy same pattern, then a ton more if you include all the ones associated with those.
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(Quote) It was 31 but I looked extra hard for you and it actually came out to 37. I could look a little harder and ruin your prize though, I still haven't ran it through the MJJHineyThrasher.exe Anyway I just wanted to keep you updated so after I r…
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(Quote) I really suggest you don't go the same route as the last guy that ignored the seriousness of getting the multi-account issue resolved as concisely as possible. It means one ticket, describe it well but also quickly, and a realistic outcome. …
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(Quote) I don't think you're going to get a transfer done, any tickets for transfers in multi-account group don't get processed by default until that's first cleared so your best bet is to look for a merger. I'm just assuming you're multi-account be…
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(Quote) Okay well your answer is a definite no on getting anything other than an account closure on November 30th if this is your strategy. Congratulations you tricked me into believe you and used up 20 seconds of my life. (Image)
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Taking guesses on the total account tally from this session of adding them up, since there's only so many options it could realistically be I'll take the next 10 guesses. If anyone guesses it correctly (exact) and your LES signup date isn't in the l…
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(Quote) You guys know six degrees of kevin bacon? We need to establish a law for these particular group of terrible multi-accounters. The reason they never learn and come to complain instead is because they're part of the same hivemind of like mayb…
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Uh-oh, one of the accounts I just found was flagged for closure. That immediately makes things not good for you and I wouldn't have found it if you didn't make me look into it further. Now that means you were included in the group of people that act…
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Oh my god what's the point of using so many IPs to circumvent our systems if you're going to just end up mixing all of them anyway??? Wow, thank you for being a customer since 2015 though and for easily linking that 2015 account this month in multi…
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(Quote) If any problem can be solved with money he better start investing in a time machine.
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These serial multi-account abusers really need to learn that the more tickets they create, the more orders they make, and the more attention they bring to themselves when they come here publicly complaining, the end result will always just be that I…
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It's insane how impossible it is to be helpful to these people. The other option would've been to flag down all his accounts and mark them for closure but instead I decided to open dialogue with him and quickly fix it by having him list them and con…
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(Quote) Sure we could ignore the huge issue and work on the other stuff but (a) your ticket access will be limited since this is how the process works, (b) one day it will be too late to resolve and it may result in negative consequences for complet…
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(Quote) I can start a super long migration process and get you on LAX2Z018 if you want, as it'd be mutually beneficial (it has more disk.)
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(Quote) Paying individually, don't use add funds, make sure the PayPal is already linked. If you get taken to a page to re-add the account or re-confirm payment, probably don't do it and notify me so I can figure out all these edge cases causing pro…