VirMach
VirMach
About
- Username
- VirMach
- Joined
- Visits
- 11
- Last Active
- Roles
- Member, Hosting Provider
- Thanked
- 528
Comments
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(Quote) We're already in a halfway state there. There's probably three phases of old nodes: * Big VLAN, mixed /24 subnets. * Big VLAN, separated /24 subnets with mixed gateway. * Big VLAN, separated /24 subnets and separated gateways. We already s…
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Frankfurt almost ready. This will be the first location that I'm trying to launch properly. There's two servers that have potential issues and will be skipped, two that got lost as previously mentioned so there's going to be five servers launched h…
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(Quote) Honestly I have a lot of notes all over the place and a lot of servers and parts going everywhere right now and don't remember that specifically but I don't remember that one as having NIC issue. I'd have to take a look at everything and sch…
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(Quote) Ran into further issues. Busy two days or so, another node went offline and it's been having RAID controller issues, the storage node took up a good amount of time as many other things, a lot going on in the background. Sorry for lack of upd…
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(Quote) Frankfurt is about to be ready. Everything basically ended up getting shifted a week forward because time flies when you're having fun and we here at VirMach are just having a blast. UPS is being absolutely abysmal there. Even worse than I …
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(Quote) A lot of these servers never were set up due to motherboard issues. We have to make another rounds of fixing them with specific BIOS/BMC updates that involve moving PCIe cards off and back on. More will be available when that's completed.
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(Quote) I bought the lube and it just spilled all over the office floor. It's such good lube that if you leave it tilted on the floor long enough it self lubes the cap and starts leaking lube.
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(Quote) Nope, no idea what to do with those. I'll probably have to go to Tokyo and grab them myself. DC hands rate is insane there.
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I just remembered our 4TB drives are all mixed with non-XPG and in heatsinks unlabeled. I'll do a few of those but most will be 2TB Gen4 since they're all labeled and I don't feel like sorting through everything right now. These should theoretically…
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(Quote) As much as I personally hate USPS, at least in our area, I'm using USPS first class for all of them due to cost. Around $130 to ship them all versus like $1000 since they're mostly international. They wouldn't allow 4x4x1 box, at least on th…
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Okay labels printed. Boxes arriving tomorrow, the boxes/packets I had for them are too small to ship, I guess there's minimum requirements. Then they'll ship out either tomorrow night or Wednesday afternoon. Also slightly unrelated, but it's for th…
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(Quote) Most likely required, its letting me click buy for now but I'm not sure if it'll go through. Too late to provide now though, I'm printing them all.
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(Quote) You guys can probably actually still contact them if you want to go through that process and it fails, it's still within warranty period. That's a little too detrimental for my sanity right now. Okay so a good amount of people need to reply…
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Okay, going to fix template selections now, it'll be on WHMCS where it will have the newer ones as well and then I'll see if we can find some other more permanent solution where it shows the right templates based on the node you're on. I'm finalizi…
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(Quote) List your package names and I can update them. I updated all the main ones I could think of but probably missed a few since I'm blind.
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(Quote) Built in SolusVM feature.
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(Quote) Don't store valuable information such as that on them, they may fail at any moment.
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Okay tiny extra disclaimer, a lot of these are still floating around the datacenters* and I've got a good amount of private messages so anyone who messages me after this post, lower your expectations as there's a possibility I'd have to go digging a…
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Private message me with your name, address, e-mail address, and phone number, if any of you guys want a free XPG drive. Works great as a paperweight, they come with a heatsink unless I end up really needing the heatsinks. Let's put a deadline of Jun…
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(Quote) Similar CPU would be any 1 vCore plan on Ryzen. RAM-wise you'd have to go 1GB. We only have 384MB, 512MB and 1GB right now. Actually, maybe that's pretty weird and I should just turn the 512 into 768. I'll think about it. I guess the next l…
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(Quote) That may come sooner or later than you think.™
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(Quote) Oh, we will. Plus a ton of "migration button gone?" and people flaming us. I've learned there's no winning with any of this. If I wanted to do it the easy way everyone would still be on CC E5's permanently and Ryzen would just be…
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(Quote) Yeah sorry, sucks we had to eventually give in to the dark side and ruin it for everyone. We tried very hard to avoid that.
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(Quote) I'll chime in with an answer here and it doesn't really have to do with licensing or overselling. It just requires a lot of management and support to do it "properly" where core customers will like it, stay, and spread the word an…
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virmach: (Quote) vgood: (Image) (Quote) (Quote) virmach: (Image) (Quote) vgood: (Image) (Image) virmach: And on that note... I'm going to take a mental health break.
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(Quote) Okay, thanks for your feedback. I asked you because I figured it would be a good representation of how others may feel. We'll stick do doing the tickets how we've been doing them then unless our developer can create the auto credit system be…
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(Quote) Actually out of all the crazy tickets we received I think that might be the one we didn't receive which is odd. I'll let you know if I come across one.
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(Quote) If you are only interested in your situation, then you should still let me know if you believe you'll get a faster solution if we do the above idea or if we do not. If we do, you have to reply back and it gets placed in priority with everyon…
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Actually I have a better idea but I'll have to see if our developer can implement it by tomorrow morning. Until then I'll process these tickets as usual and try to make a good dent, and wait for everyone's feedback. * Grab a list of tickets and how…
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(Quote) I think based on your product you might get the old email that just assumes an operating system is always installed. Or you might just literally get the same password as you did years ago or whatever it was initially set up. Not intended, b…
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Something like this: To better assist customers, as we have a large backlog of tickets waiting a very long time, we are asking everyone to confirm if they are still facing an issue. Over the last two weeks we have already fixed many problems in the…
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@vgood I have an idea and I'd like to run it by you since I'm afraid it may offend some customers. I agree with you that a huge part in being in this situation with the tickets is that "your VPS has a problem and the resolution is slow and not…
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SJCZ005 Update - Can't improve the networking any further for now here. I'm unable to get the network driver settings to stick without it causing the NIC to hang. We'll have to schedule a maintenance window later on but I also don't want to destroy …
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TYOC029 Update - This crashed again and caused the network improvements to reset. Settings restored and looks good now, investigating what's causing the hangs.
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SEAZ004 Update - Datacenter performed maintenance on their end, so I just finished getting rid of the abuse and restarted networking & re-applied rules. Still looks awful but at least it also looks slightly usable now. By slightly usable I mean …
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Some Anti-Abuse Improvements. I've added some additional monitors and also ensured monitors are enabled for all nodes (a few of the new ones set up last week slipped by.) I've tuned them a little as well so we get them more quickly. I've gone thro…
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(Quote) Yeah perhaps we should add something to make it more clear that it won't work for Ryzen for the time being.
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Alright, AMSD025 finally all set. This guy's been so annoying we have an entire project made to stomp him, it's just not done yet. I'll see if I can do something half as good more quickly today so he doesn't keep coming back and causing a meltdown t…
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(Quote) Got rid of the main abuser. It's the same guy that caused problems on pretty much all the other nodes in Dallas, Seattle, San Jose. I'm doing a full sweep now. Edit -- still needs a reset.
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(Quote) Don't thank me, thank the gods. I'm now a blasphemer. I'm assuming it'll go back up if the abuse continues but now I can actually get something done on it finally. Looks like I spoke too soon, it's back to being unusable.