VirMach
VirMach
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- VirMach
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(Quote) I'd love to take the credit for this but I didn't do anything. I actually didn't even get to contacting xTom so if anything, it's even better they monitor everything on their end and fix it without having to go to them. I don't think I could…
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We're waiting on HV for them, I'll most likely have to drive down to the DC again today once they handle the networking portion as they don't have anyone available over the weekend. We requested networking be configured beforehand but it looks like…
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NYCB027 backups being processed now, I noticed the power cable I used for it wasn't working and I had to switch it, so it might have just been a bad power cable. The transfer is still going abnormally slow so at least one of the disks is being weird…
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(Quote) 2 seater, one seat for me, one seat for 4 servers. I never said I'm doing it efficiently. I was going to make four trips from the parking lot until they said they had a dolly (well actually three, two of them are small enough to take togeth…
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Dropping off NYCB042, NYCB048, NYCB006, and NYCB009 tonight to HV LAX. I wanted to do it earlier but I got caught up locating rails and getting the networking sorted out and LA traffic to downtown is nightmarish around this time. They did say they …
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Okay here's the current plan, backups of whatever we have so far are going to get dropped off at QN LAX and plugged in. I've started the conservation with HV to see if it's possible to get what needs to be done today for four servers to be racked t…
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(Quote) Also correction, NYCB048 not NYCB008.
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(Quote) NYC is cursed. Can't ever seem to get anything working there when it fails until it gets sent elsewhere. Of course it could just be the hands there. :# I think we've at this point had about half of servers come back one way or another. Out…
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Okay added to list for Tokyo v6. NYCB042, NYCB048, and NYCB009 backups are finally completed. NYCB027 still needs further repair, NYCB006 is fully functional (as are NYCB009, NYCB042, NYCB008 still.) However LAX QN is at power capacity so I don't …
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(Quote) Did it previously work for you?
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(Quote) This is no longer the plan for this one. It powered off, I'll have to see if it was an issue with the power strip but it could just be the motherboard. This one (NYCB048) is definitely extending into tomorrow. Luckily though it looks like my…
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(Quote) Looks good so far, not done yet. Same with NYCB006. These have hardware RAID controllers so I don't want to announce anything yet until I'm sure. All other backups we already announced, they're going very slow, so this might push into tomorr…
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NYCB027 is mostly functional now. This one had a damaged heatsink and BMC (IPMI) had failed. One of the PCIe risers had fallen off although I don't know if any of these was beforehand or on the shipment back to us. Some issues with it still, but dat…
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NYCB048 complete, this one has been restored to a degree where I feel comfortable re-deploying the server. Currently fresh backups are being processed to the drive on the server, just in case. It's going to go to LAX. The IP addresses will change, a…
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(Quote) That wouldn't be the right title, which instructions are you following? (Quote) Needs to be "Account Security & Recovery" and then mention D. Remove Phone 2FA/Lost Phone in the ticket.
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Quick update on NYC servers, we're on track per our last status update to get these finally resolved. NYCB042 so far confirmed 100% done, just need to load everyone back in and power on services. We're going to first try moving people manually to av…
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@vgood said: (Quote) I haven't kept up with what else you're saying but the only thing that needs to be done is reading that security page I linked, and titling it EXACTLY correctly per instructions. If you've already done then then it'll work out…
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(Quote) All answered on that page. (Quote) It might end up being closed/rejected, it was skipped over last mass check because of your additional request for it to go to another account and put on the backburner to see if we could maybe do it. Close…
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(Quote) https://virmach.com/security/
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(Quote) Means the email you entered is incorrect/instructions weren't followed. At this point you need to make a manual transfer request which is a $10 fee. (Quote) Not going to be fun. This time they didn't even contact us as far as I can tell but…
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(Quote) We don't process re-installs, for the most part. We can check logs to see what happened, where it was re-installed from and such, if you create a ticket but there's a large ticket backlog. Just make sure to have a good title mentioning the i…
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(Quote) Running into various problems, I'll update the status page as soon as I have a solid ETA. They delays are completely on our side now, sorry. (For the NY servers.) (edit) It's a lot to go over but a big part of it was logistics, we had to mo…
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(Quote) Shouldn't be, let me know. (Quote) They keep updating us that null is removed then it's not, and ignoring all questions about shipping out servers. I bumped them on it again. They claim that 90% of the attack was hitting our IPs but still h…
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(Quote) Comedically timed as usual. I think I basically brought the servers inside from the NYC fiasco, unboxed them and got them on workbench, and then it happened. (edit) Very not good that it's been 3-4 days since then and felt like one. VirMach…
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(Quote) Last update I got was attack stopped so they removed nullroute, and tried and failed multiple times to get information on planning deracking and trying to move them elsewhere, and general information on the "attack" as well as some…
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(Quote) That one's my favorite. Threadripper, it ended up getting the best configuration too, it's 32 disks in RAID10 and then 4 hot spares. It also technically has like 30Gbps or something set up on it and could technically go that high. Plus we ha…
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(Quote) xTom is the only one I can confidently say that about, hands down, every situation. Doesn't necessarily mean others don't also employ some intelligent people but I've never ever had a situation with xTom where I have to roll my eyes or tear …
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By the way taking all recommendations for datacenters in Chicago at this point. Can be in the same facility as these people we've already tried, just maybe under different management/company. We've already tried out Psychz, Hivelocity, QuadraNet. S…
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(Quote) Even better. Thanks for commenting this by the way I realized it probably had to do more with this honestly, and it did, you saved me a lot of time probably. They nullrouted the entire /22 in Chicago QN because of an alleged DDoS attack, an…
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(Quote) Nothing's unplugged, servers are online, IPMI functional so it seems like networking itself is probably fine. Looks like an announcement issue, and based on what I'm seeing it looks like another DC just randomly decided to announce these QN …
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(Quote) We don't oversell the storage amounts at all so it ends up being under-utilized. Tokyo pretty much got the best RAID controller and drives available at the time. I believe we actually undersold memory for some time, then we oversold that, t…
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(Quote) Emergency maintenance I believe. It was this morning while I was taking a nap and not long enough notice for us to do a meaningful update in any case on our side. I'll see if we can establish some sort of other official channel to go over th…
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(Quote) Amsterdam, Tokyo, should get it soon hopefully. NYC metro will most likely be delayed, we want to do it alongside 2x1Gbit port updates and other cleanups. I could see LAX being next after that. Other ones I don't have a meaningful update (S…
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(Quote) I can confirm if he's the same guy as on OGF, he's been constantly outraged for longer than RN was a company. I think pretty much from the very beginning actually, if I had to guess I'd say from 2017-2018 until now. That's dedication.
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(Quote) Our script we have for auto credits is tied to SolusVM somehow if I remember correctly so we may have to process these manually but we definitely plan on auto crediting everyone. The thing is though we don't do it before we're sure it's the …
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(Quote) You can transfer it to another customer, if you use that tool/page it's a $3 fee. There's a backlog of these requests and tickets in general right now so please do expect it to take a few days in this case to process.
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(Quote) Monitors will show very high usage like that due to the way it's calculated for that, includes buffer/cache/inactive as mentioned. Only about 59% is actively being used on that server right now. If you received random shutdowns and your serv…
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This is my favorite part: (Quote) And then on their website: (Image) Gotta have that SEO, I guess. But yeah, if it makes anyone feel better I run it on every site (including VirMach unless testing), and even if I had the choice (which I do, I co…
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(Quote) uBlock Origin, guilty-ish.