VirMach
VirMach
About
- Username
- VirMach
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Comments
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(Quote) We have to leave that on for now until some abuse cools off. Once we have the new hire handling it we should be able to allow it again and have it more closely monitored. Your account definitely shows as active, I'll see if I can have a fur…
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Going to purge the cache, it might be causing issues. (Quote) As @Jab mentioned the slider is just a fancy thing that ends up linking to the WHMCS page so you can just go there directly. Yeah I think it's $10 per 2 years for 100GB. The disk prices …
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VPS order backlogs cleared (any left over manual review that was more complicated.) (Quote) If only they actually were able to boycott us instead of continuing to order. I've probably rejected several hundred orders that were clearly linked to like…
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I think I'm going to order some pizza, all that 200 IQ imposter busting requires a high calorie refill. Am I going to be ambitious and go for an 18" NY thin pepperoni or just a 14" margherita? Cue the fat man jokes.
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Tech news 2023: entire VPS company's customer base was actually just 6 MJJs.
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(Quote) He definitely has more, a few with "bigger" names and been around longer. Lots of IPs. Lots as in lots that are definitely the same guy same pattern, then a ton more if you include all the ones associated with those.
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(Quote) It was 31 but I looked extra hard for you and it actually came out to 37. I could look a little harder and ruin your prize though, I still haven't ran it through the MJJHineyThrasher.exe Anyway I just wanted to keep you updated so after I r…
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(Quote) I really suggest you don't go the same route as the last guy that ignored the seriousness of getting the multi-account issue resolved as concisely as possible. It means one ticket, describe it well but also quickly, and a realistic outcome. …
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(Quote) I don't think you're going to get a transfer done, any tickets for transfers in multi-account group don't get processed by default until that's first cleared so your best bet is to look for a merger. I'm just assuming you're multi-account be…
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(Quote) Okay well your answer is a definite no on getting anything other than an account closure on November 30th if this is your strategy. Congratulations you tricked me into believe you and used up 20 seconds of my life. (Image)
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Taking guesses on the total account tally from this session of adding them up, since there's only so many options it could realistically be I'll take the next 10 guesses. If anyone guesses it correctly (exact) and your LES signup date isn't in the l…
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(Quote) You guys know six degrees of kevin bacon? We need to establish a law for these particular group of terrible multi-accounters. The reason they never learn and come to complain instead is because they're part of the same hivemind of like mayb…
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Uh-oh, one of the accounts I just found was flagged for closure. That immediately makes things not good for you and I wouldn't have found it if you didn't make me look into it further. Now that means you were included in the group of people that act…
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Oh my god what's the point of using so many IPs to circumvent our systems if you're going to just end up mixing all of them anyway??? Wow, thank you for being a customer since 2015 though and for easily linking that 2015 account this month in multi…
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(Quote) If any problem can be solved with money he better start investing in a time machine.
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These serial multi-account abusers really need to learn that the more tickets they create, the more orders they make, and the more attention they bring to themselves when they come here publicly complaining, the end result will always just be that I…
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It's insane how impossible it is to be helpful to these people. The other option would've been to flag down all his accounts and mark them for closure but instead I decided to open dialogue with him and quickly fix it by having him list them and con…
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(Quote) Sure we could ignore the huge issue and work on the other stuff but (a) your ticket access will be limited since this is how the process works, (b) one day it will be too late to resolve and it may result in negative consequences for complet…
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(Quote) I can start a super long migration process and get you on LAX2Z018 if you want, as it'd be mutually beneficial (it has more disk.)
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(Quote) Paying individually, don't use add funds, make sure the PayPal is already linked. If you get taken to a page to re-add the account or re-confirm payment, probably don't do it and notify me so I can figure out all these edge cases causing pro…
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(Quote) Find out and let me know, I'm willing to sacrifice your $35.56 for this.
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(Quote) Consider reading the ticket I created to make it very simple for you. Alternatively you can turn it into a long and complicated process where you deny having multiple accounts and then they probably all end up closed in a couple months after…
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(Quote) Use the new deployment issue ticket button thingy, on the service details page. (edit) Okay awesome you already did.
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(Quote) Joined 4:44PM Not very lucky.
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(Quote) The payments were a few seconds apart, I corrected the missing payments but if you're interested in helping us figure out what's more specifically going on, I do notice something weird going on in your account, do you by any chance unlink th…
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Okay courtesy of WHMCS continuing to be weird, it looks like a good number of people are trying to buy the special but can't because: (Quote) I'm taking off the existing account restriction, I think we can handle it. At about 30% complete now (vers…
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(Quote) Storage nodes tend to not go down and when they go down, they go down hard. They're all hotswap and we have monitoring set up and do health checks often, so it's usually several days of degraded performance if a disk goes out, and not an out…
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(Quote) Make a billing ticket, include invoice IDs and transactions per invoice ID, as in the transactions that specifically were paid for that invoice.
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(Quote) Should work now.
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(Quote) I'm attempting to recreate this issue on your account. (edit) Issue confirmed, testing.
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(Quote) Would be cool to have an ID so I could take a look, oh well. I guess I'll leave for a little while again now. Update though, around 20% of the remaining tickets have been completed since I last updated you guys earlier today.
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(Quote) Glad to provide some entertainment. It wouldn't feel right taking away your guilty pleasure so I'll keep it going for you. <3
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(Quote) I tried hiding that part entirely but it took more than a few minutes to try to locate it the other night. So I guess people shall be confused for the next several years instead.
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(Quote) Give me an invoice ID or something related to your account so I can see what's going on. This appears to be the good ole WHMCS "feature" where this happens, for the past 8 years.
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(Quote) I've confirmed your account is able to create priority tickets, everything else I can't go through/read right now, the most important thing is you create a priority ticket and bring it to our attention. At this point I already have looked up…
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(Quote) There's many actions that flag original accounts, it's not just ordering. But you shouldn't worry, unless you have ever had a second account. We're actually adding it to creation of tickets too soon. (Image)
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(Quote) What's their AUP on the CPU? I guess it depends on your bottleneck but I'd personally go for ours having experienced both 3 core Ryzen and 6 core E5 (but not v4, unless it's a 2620v4 which I absolutely hated.)
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(Quote) IDK buddy that doesn't look like your requested 4.5GB / 50GB / 3 Core / 4TB / 2 IPv4 deal.
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I love it, people are registering for a second account to order the special then confused promo code isn't working, and now they've successfully eliminated themselves from the pool of people eligible to order because both their accounts gets flagged…
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(Quote) If you don't actually buy your Flying Chinaman special I'll be highly disappointed in you.