VirMach
VirMach
About
- Username
- VirMach
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Comments
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If you guys ever get into an argument now you know you can get back at the other person by turning yours into a space heater.
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(Quote) Ticket already in, confirmed it's just you two it seems, same blade server.
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@bakageta @rpollestad actually I don't see any outage report this is going to be one of these weird rare cases where I'm requesting you open one. It's very possible you guys are "neighbors" and your particular cab has a problem, I just nee…
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(Quote) We don't have monitors for dedicated servers. Bills for them are paid/autopay and up to date. Let me see what I can find based on reports so far. I assume probably a cabinet having problems that's used exclusively for these since we rent the…
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(Quote) Just to be clear when we say things like that it's obviously just one factor. Even if it's not used as a VPN, the other primary thing ends up being that like a VPN, the use case is based on a human being there to some level more, so it heavi…
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(Quote) I mean seeing as the closest location on the test appears to be Los Angeles, and it's the weekend, looks pretty normal.
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Next up after those things is IPv6 all day with our developer to give it a last chance to try to semi-automate it but since it's the weekend it means for certain locations we'll have to wait on the DC network engineer. And trying my best to make rD…
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(Quote) Went through a lot of tickets today, unfortunately everything isn't going perfectly in terms of the emergency maintenance and a few other things so not as much as I had hoped, still a huge dent. Also almost done going through and fixing ever…
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Free Ryzen migrations have been disabled. We might add a button for migration with data back to original location (if you were moved away from where you originally were) but it seems like most people already created tickets about these, unless a bun…
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Thought about this a lot, the only real solution: I added a disclaimer to custom specials. I realized no matter what we do there will probably be certain specific configurations in certain regions that could end up causing trouble if ordered in mass…
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(Quote) Hey, just wanted to check in with you, did you ever create the ticket? I see one recently I think which might be you but it's for the final closure option, let me know if you need help. I just need some basic information from you in a ticket…
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I think email said 29th of November (30 day) notice.
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(Quote) I'm afraid of billing you $25 right now as I assume it will only result in expect even higher priority support which I can't provide you with this weekend. There's a lot to do right now, I can't dive into your case at the moment.
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(Quote) If it's continuing then sure otherwise it was determined to just be widespread network issue that ended.
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(Quote) The people doing it properly exist and similar reasons as you mentioned, usually bigger companies.
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(Quote) Okay yeah confirmed connectivity in Frankfurt metro area yesterday. Just a coincidence.
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(Quote) Can I get more info on these? Europe seems to be having some issues maybe it's on the other end. I can't verify it on ours but can look further, maybe some setting messed up on network bridge after reboots for VMs.
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(Quote) This happens a lot, they come up with weird plans to gaslight some weird reasoning to try to all be freed. Like find the most insane edge case and act like it applies to everyone. In soviet Russia, we must steal bread because if we don't th…
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Oh god why is this so hilarious the guy just ignores the entire suspension appeal, the suspension reason isn't even for multiple accounts, and it's just this text I had to translate. (Image)
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(Quote) I used to know how to use my phone a long time ago when I was still excited about the technology, and maybe a few years ago I knew how to actually do the equivalent of CTRL+SHIFT+R on it, not so much recently. Maybe they hid it away eventual…
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(Image) This is usually what happens when a ticket ID is posted here by the way, unless it's something brought to our attention that's more important than all others. Maybe I'm joking, maybe I'm not.
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(Quote) Honestly at this point it's easier than I'm making it sound but I'm getting some joy out of making you wait.
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(Quote) Okay so really it's: * All tickets * Set up nameserver/delegation * IPv6 * Ship out servers and parts * Migrate LAXA014 * Recreate broken disks Easy enough. New challenge for me to do sale on Halloween? I better set up that new espresso ma…
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(Quote) Is your special particular good? I'd recommend you just wait for the email, and get pro-rated credits on new account since BF is coming up and you can buy something similar on the sale and no $25 fee.
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This is a copy/paste of what we're providing as a solution to the old Tokyo forced migrations if they come forward and disclose it, for anyone interested. I ended up coming up with a good way to communicate it and also minimize work on our end, inst…
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(Quote) Wait for the email.
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(Quote) Correct. If you're the guy that wanted to pay $25 for me to look into it further (I think there was one guy, I don't remember) and believe that's a better option for you then let me know, otherwise how I remember it is that we couldn't offer…
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(Quote) You shouldn't have to worry about such things, it'll be fine, and in the rare event that occurs it will not be the same case as this time, we'll quickly see it and notice it was related to the past events and not recent.
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(Quote) Updated. Now wait for the email.
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(Quote) You'll be receiving it now, next few hours. Also you may use your own personal home IP but only after it's changed away from the one you used on the old account, if it's dynamic.
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(Quote) I remember already providing a final reply to you, maybe it wasn't a direct quote so you missed it. Wait until the email, you'll see any remaining options there. Unfortunately the info you provided didn't help, they were all already suspend…
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(Quote) Basically any IP you used on the old account, don't use it on the new one, ever. If you accidentally do it, it's fine, it won't immediately cause problems but may require explaining to us in the future.
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(Quote) No, we won't make it in time for that most likely. I'll maybe consider it if I do literally everything I promised outside of maybe shipping off the Amsterdam storage server but even then I don't know if I want to until it's all 100% done. F…
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(Quote) Don't worry I haven't forgotten, I just didn't know if you replied back or not yet, must have not caught my eye.
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(Quote) Just make sure to sign up using a network not associated with last account. You may need to use a VPN, but make sure it is 100% yours and not shared VPN. And do not log into it to the old account, turn it off before logging back in to old ac…
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(Quote) Okay in that case wait for the account closure email, it will have a link to request credit on a new account that's actually yours and you'll have an option to make a new order in the future with the store credit on a new valid account.
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Okay as a solution to this since a lot of the people stuck suspended right now are in a weird limbo state, what we can offer is immediate termination of all services and adding VirMach credits to a new clean account that's theirs (or just whatever c…
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(Quote) Did you actually buy the most recent product yourself? 04/07/2022, that's from your own payment account?
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(Quote) Seems like this is out of the question for anyone complaining. Truth of the matter is if the original owner takes over the account and refunds the customer then the issue is automatically resolved and they'll be more capable of properly bein…
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@FAT32 looks like it was definitely just the weird caching, looks great right now IMO on the site with the dark mode.