VirMach
VirMach
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- VirMach
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(Quote) Hello, we've investigated this further and in this case, we can offer the following resolution:> > * $25 suspension fee waived> * Service regenerated in closest location with no setup fee (if it's in Tokyo, it'll be Los Angeles) on …
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(Quote) It's a super simple query, I could just reveal it now but I don't want him to try to undo it because it'll just annoy me, it won't really make it harder to catch him later. There's plenty of rookie mistakes he'll continue to make...
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This has been offered to anyone remaining who has a service type that can easily be re-generated: Hello, we've investigated this further and in this case, we can offer the following resolution:* $25 suspension fee waived* Service regenerated in clo…
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(Quote) Honestly I'm glad it ended up this way because it just means for the most part he's the one who is affected and since he wasn't interested in actually reducing all the harm he directly caused it's still less messy and soon people will find o…
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(Quote) Ohhhh I see what happened then, you probably got automated bandwidth is running out message and we auto fixed it before it became an issue then. Okay cool.
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Okay so we've replied this to some of the abuse appeals, it means they're been found to have abuse cases linked to previous flagging(s) in the past in addition to most recent, and will take longer to investigate properly. For the others I'm proceedi…
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There's one other pattern I'm going after which was most of @infplus accounts and manually going through those as well. It's a super obvious pattern and used in previous BF sniping/automation for account creations. I'll reveal the queries afterward …
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(Quote) We already basically warned Mason and he said they should be able to handle it or something to that effect. Perhaps it'll end up being a terrible mistake but at least I wasn't going to just do that and then not warn him at all.
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I can also confirm @infplus appears to be responsible in sniping the majority of the $8.88/8GB RAM deals in 2021 BF. Maybe not majority but good amount at least. Which also means he's the same person we were tracking already last time. Full circle.
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If we do flash deals for Black Friday by the way it'll be on a thread here it won't be the automated script, that got abused to the max by these scalpers. We'll send out an announcement we've been planning that it'll be manual flash or flash with co…
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(Quote) Don't reply to migration request, I closed that, make a new ticket. It's not related to migration request.
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(Quote) Yeah might be error, definitely reach out to us to double check the amount. Priority ticket is OK to use in this case.
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(Quote) They'll all show that, you can contact us once in a ticket and you have a ticket ID right? So it means you already have done that otherwise if you haven't then you can try contacting us once. Remember we're making exceptions here out of cou…
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(Quote) What this all means is that you just have to wait until we get to your appeal like the others.
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@infplus has also been related to another abuse of ordering a random hidden test package and then also migrating it. You could maybe defend it by saying it was not known and allowed to be ordered but it's just adding on to the shady behavior of even…
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No suspension appeal for those flagged as infplus unless is super compelling and potential mistake. This will allow us to be more lenient for the rest and waive $25 fee (since it's automatically way easier to do it since it doesn't involve a bunch o…
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@infplus update: lots of these overlap with previous wave of suspensions which makes sense is the majority of the carelessness when it comes to signing up for multiple accounts and abusing is related to infplus. Lots of accounts have flags and note…
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Based on your previous comments my new guess is that you were just involved in account resales or whatever else it was meant to address and the other thing I said is a coincidence unrelated to you.
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(Quote) It's unrelated to that specific thing I said now that I know you said you did it in July.
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(Quote) I don't know if that was you if it migrated in July. The one I checked moved around 9/16-9/18.
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(Quote) You're really going to have to quote the original message of what I said so I can answer you properly. I just jokingly replied misinformation copy/paste from what Hosthatch said, it doesn't mean I want to avoid talking about it, just that I …
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@infplus suspension report: * 156 accounts directly linked to one suspension appeal on an account with clear case of abuse * 60-70 of them have been handled so far * 17 of them were previous flagged for taking advantage of bugs in our system or fla…
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(Quote) 😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂
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(Quote) You can stick around, I don't mind sharing.
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(Quote) Yeah normal users shouldn't be afraid of anything and if it gets flagged incorrectly we'll know, it ends up being obvious.
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(Quote) If you're asking we just raise prices on everyone, we're not going to do that. If you're saying anything else then it'd require time travel. 10G port was going to be sent with next storage node. Next storage node didn't get sent so it also …
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(Quote) No. Go spread misinformation elsewhere. :p
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(Quote) Sorry, it shouldn't have taken this long. I do see why but we should have identified it and changed the ticket title accordingly. We usually received "Dedicated Server Migration" tickets per the email we sent out and if conversatio…
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(Quote) About 30 reboots and now monitoring it 24/7 to check for the first sign of disk deciding to do the thing it did again while planning potential emergency migrations for people on that disk. Fun stuff.
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(Quote) I'm a little confused, if it's marked as offline, what do you mean regarding the eth0-->ens3 change? It'd have to be powered on to modify network configuration within the OS. I'm going to just assume you're saying it does actually boot u…
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(Quote) We don't sell seedboxes for a reason, we don't know that much about it and haven't ever investigated it thoroughly but I do have some personal experience. Torrenting is heavily dependent, as far as I can tell, on memory for it not to absolut…
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(Quote) Do they do this in any particular automated manner, without a reboot?
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(Quote) This is a valid point but there are definitely use cases that are able to use all the bandwidth and not cause problems. Also, the reason bandwidth is so high is because we basically kept it the same, even for Tokyo, and the reason why others…
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(Quote) This here is the most important part and why it's against our terms of service but if you do it properly, we'll never even notice. (Quote) This is part of "category 1" as I mentioned before and it does calm down the nodes overall.…
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(Quote) Just a little feedback here if I may, I'm all for free speech as well but seeing as there's no mute feature (please tell me there isn't or else I could have been living such a better life without realizing it) it also gets pretty annoying an…
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(Quote) It means you might have already been migrated and it's another issue. It could be a SolusVM port bug issue where after migrating, VNC port tries to remain the same and someone else is already using that VNC port. I have no idea how they have…
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(Quote) Hahahaha how are you still here? I already replied to you indirectly, go find the reply. Or I guess I'll see your next massive screenshot post in a couple days.
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(Quote) I don't know how many times I've repeated myself but to summarize again, countering abuse helps in that it prevents periods of time where the node might lock up from extreme usage by those people. It does not address the inherent problem wi…
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(Quote) Message me your email, I'll check if there's anything preventing it from working.
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(Quote) Okay since you insist, I'll look into all those accounts flagged earlier today for you. Don't worry, the pending ones we can activate and then suspend. How are you still going to start off with "my resource usage is low and I don't wan…