VirMach
VirMach
About
- Username
- VirMach
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Comments
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(Quote) Basically my response but I also offered to honor the same deal and provide some courtesy service extension. This is the only proper way to do it.
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(Quote) This is how it's supposed to work. As in, a violation means $25 fee, whether or not you appeal it, there's a $25 fee associated with having to spend time to locate and deal with your abuse. This does also include the possibility of appealing…
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(Quote) I didn't say anyone said it's a bribe, just that we need to keep that in mind. If I just promise you here that you give $25 and I unsuspend it without evaluating it, then there's no actual fair process and effectively us doing it for profit.…
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(Quote) I understand what you're saying and we already tried multiple times to work out a better solution. It's just a bad situation that doesn't have a better solution that exists. I'm still open to hearing everyone out and we can proceed different…
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(Quote) Even if we wanted to, not explaining the situation would only allow more conspiracy theories to spread. Then it would just be a story of "VirMach suspended me for no reason" and when a bunch of people say that, and there's no other…
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(Quote) If we want to get technical he didn't agree to it and he's also not officially a customer, the original owner is, which is arguably worse for him. Because he has no rights to the service and no agreement with us. But yes, it's very obvious …
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(Quote) If you want to continue your lies you really need to remember that out of everyone, you're the person I can 100% check since you came here for assistance. What's the point? (Quote) Why would we suspend and not send a suspension email? It's …
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(Quote) I don't understand, what do you believe is being done here? Your recommendation: (Quote) We're basically doing this and we're not imposing penalties because it doesn't make sense for 99% of people when the imposed fee is $25. If anyone is i…
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(Quote) Emails are sent on suspension. Anything I discuss here is not necessary, it can be ignored. I'm just enforcing the same policies we always have and doing it in the exact same way. I'm not making up anything new.
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(Quote) What's your proposal? You haven't actually provided any constructive feedback here. Do you think there's a better solution outside of just wanting to continue to allow this behavior to proceed? Okay sure let's say we ignored the problems ass…
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(Quote) Original plan was to refund everyone but the initial list was mostly outside of a potential refund period, and secondly that would just encourage resale since that just means the original owner got his money back and the money of others. It …
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If someone were arrogant, I wonder if they would (A) immediately come here to complain, lie, and refuse to admit fault, or (B) not be @Franzkafka
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(Quote) (Image)
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He had a pretty insane $2/YR deal too, but he had to keep going out of his way to be greedy. God I wish I could find the original copy/paste, it'd all make more sense.
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(Quote) I still haven't done the other half and all this whining is motivating me to push through a few more batches that weren't planned yet. It's funny because that's how I originally ended up doing this portion first, one of the accounts basicall…
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(Quote) Any time they get caught they always want their account fully wiped as well, so they can try to pretend like they can outsmart our system again. Listen, I'm not saying the system is very sophisticated but apparently with this group it doesn'…
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In other news, we still essentially have one main problem left and that's all these broken operating systems getting booted back up manually or being dormant until they decide to absolutely thrash the server. I obviously don't want to suspend them …
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(Quote) Yeah I've already thought about that before starting on these and thought the same thing. I'm going to guess something along the lines of all these people saying they got suspended for no reason and we must be going out of business, followed…
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(Quote) The only reason I offered a quick and easy resolution in that case is because I know no one's going to do it. Essentially it's a good way to immediately prove you're innocent but since no one is suspected of that, it'll just be rounds of bad…
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(Quote) Ah yes, you were definitely suspended for your Telegram notification bot and definitely not anything else. It's crazy how out of everyone, the most guilty always come here first to complain and scream the loudest. I'm sure you have tons of i…
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I don't understand how anyone thinks we're just suspending before we've collected some level of evidence on our end. Like I'm just going through and using a random number generator to pick who to suspend next. That'd be pretty unprofessional, yes, i…
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(Quote) We may still proceed with all the others with a higher level of courtesy notices since we understand maybe it's associated with some people taking advantage of a situation without further malicious intent. It's a lot more work and usually no…
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(Quote) We wouldn't do that for all tickets, it's too much to ask for that and unfair in some cases, plus it would be seen as a reason for us to avoid refunding it afterward and basically require a deposit to use support at all times. We are going …
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(Quote) The funniest part about it is that, and I re-iterate, these are only the accounts we pulled in association with 13 accounts. As in, it's only 13 of the 200 that forced their service into Tokyo. Of course they were the 13 most atrocious so I'…
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(Quote) We won't be slow with these, but only if the requested information is provided and they're honest. Otherwise it will be very very slow. There is only 1 ticket right now out of 20 of them so far that has provided sufficient information to be…
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Anyone who doesn't trust us shouldn't be using us. Anyone who does trust us should understand that a suspension is always done with good reason and best intentions. If they cooperate and we find out a mistake was made or they shouldn't have been sus…
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(Quote) For further replies, insert coin.
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(Quote) To request additional information, do a suspension appeal as you usually would, but also provide documentation to prove account ownership such as ID matching the name on the account, a bill addressed to the same address on the account, proof…
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(Quote) Less than halfway done.
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I was debating whether or not to post this, so just understand that this is just an unofficial post, I just thought it'd be interesting to share. Originally started on this on October 13th, and whether or not I posted this, the conclusion is the sam…
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(Quote) It's going to move to Dedipath/INAP Los Angeles. Just putting the last pieces together and then sending out emails. IP address will stay the same. We'll put up new nodes, migrate everyone's data while we migrate IP blocks, then moving the em…
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(Quote) You re-installed while disk was broken, which removes the disk and doesn't add it back. You're already on a queue for recreation, when we get to it then it'll be auto re-created.
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(Quote) Yeah. I don't know if it's on riser or not, I have to checked and compare against another server later or look up which uses which bus. It's not complicated and I'm sure there's other ways, just not on the list for today.
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(Quote) Alma fixed.
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(Quote) Uhhh... transfer ticket or free SSD2G?
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(Quote) Best case scenario it means we don't wish to sell any additional services to you such as migrations, most likely due to not following instructions in the past, creating too many unnecessary tickets, etc. If your service was originally in ano…
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(Quote) Yeah it's not looking very good for FFME004. Two DIMMs aren't showing up, but are causing a ton of problems. I can't get logs to work so I can't really do much in terms of seeing what happens. And to top it off, an NVMe SSD also simultaneous…
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The no ISO might just be because of the new plan I made for it and forgot to include the ISO group but I actually don't remember if it's using its own or NVMe1G. Could just mean NVMe1G doesn't have it either and no one's noticed. Milan thing, I hav…
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(Quote) We probably have to in this case, but the reason we didn't do it is it's a long/annoying process and they charge for IPv6 announcements plus there's a minimum fee with ARIN to where it doesn't really make sense. Although it would definitely …
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(Quote) I don't even think this was it. Looks like two very old services on Windows just decided to do weird Windows things immediately after reboot and that was enough to screw things up while everything else was also trying to happen at the same t…