Looking for an additional remote support rep!
Hello everyone,
I'm looking to hire a new remote person to work L1/L2 type of support tickets. I'm looking for someone that can work during Saturday/Sunday during main business hours (9 - 5) at minimum. The more days you want to work the better, but those are the minimum.
The perfect candidate would have:
- Experience with cPanel and at least dabbed into Directadmin. Experience in Directadmin would be a huge plus.
- A good handling on trouble shooting and debugging. I need someone that can work at a problem, even if it means trolling around stackoverflow.
- A decent grasp of the english language. Other languages such as Spanish and Chinese would be a huge plus.
- Experienced in Linux at the very least. Experience in Windows would be a major positive.
Wage will be negotiated.
Please PM me here with your resumes or just to talk things over.
Francisco
Comments
Is both Saturday and Sunday required at minimum?
🔧 BikeGremlin guides & resources
Yes since the main part of this is me finally getting a weekend off of my own :P
Francisco
First offer you post here and it is to give money to other people!
haha. nice one.
https://inceptionhosting.com
Please do not use the PM system here for Inception Hosting support issues.
https://talk.lowendspirit.com/discussion/946/spanish-speaking-customer-support-for-you#latest
Not exactly what are you looking for but may be could work for you (if you are interested into the spanish market), L1 basic support At least he has the languages
I believe in good luck. Harder that I work ,luckier i get.
Very interested, although only have some experience using CPanel, and limited with DirectAdmim. Would be willing to learn though.
Still worth applying?
You may want to specify the timezone (unless you mean the timezone of the person applying)
"A single swap file or partition may be up to 128 MB in size. [...] [I]f you need 256 MB of swap, you can create two 128-MB swap partitions." (M. Welsh & L. Kaufman, Running Linux, 2e, 1996, p. 49)
@MikePT ?
PST ( it appears in LET)
I believe in good luck. Harder that I work ,luckier i get.
We're considering working during weekends, so yeah, sent Francisco a PM.
How about having this new person add to the knowledgebase as they are responding to customers?
Good knowledgebase rules!
🔧 BikeGremlin guides & resources
Did you hit up @WSS yet? I think he loves this kind of work!
I'm pretty sure Francisco would much rather work the weekend by himself.
My pronouns are like/subscribe.
Nah, just let a script respond to any ticket with #dicks if received during the weekend
Hey teamacc. You're a dick. (c) Jon Biloh, 2020.
brb making a WHMCS random ascii dicks hook.
My pronouns are like/subscribe.
Looks like there's no need.
https://github.com/ventureio/vio-ticket-autoresponder
My pronouns are like/subscribe.
For now I think I got enough resumes to work through
I got a few people I've talked with more with possible offers going their way.
Thanks agian!
Francisco
Please let us know which weekend they start. I would love to continue to be a pain in the ass for your staff and extend that to the newbie
Michael from DragonWebHost & OnePoundEmail