Whitelabel support for hosting companies - 12+ years in the industry

MichaelCeeMichaelCee ModeratorHosting ProviderOGServices Provider
edited 4:05PM in Services and Other

Hey LES,

I'm Michael, I run DragonWebHost and OnePoundEmail, been doing hosting stuff for 12+ years now. I've got some time available for whitelabel support slots for other hosting companies who want their tickets handled without hiring someone in-house.

What I do:

  • Whitelabel support - I answer tickets as your company, customers never know it's outsourced
  • Management services - one-off or monthly, cPanel/DirectAdmin/Plesk
  • Website migrations
  • Blesta setup and support
  • Software installs
  • Everything in-between

Whitelabel pricing:

  • £50/mo - Up to 50 tickets - Buy Now
  • £99/mo - Up to 100 tickets - Buy Now

Whitelabel pricing hasn't changed since 2022 - I am planning to revise it in 2027. Lock in now at the current rate and it's grandfathered for as long as you stay subscribed.

Also available (one-off or ongoing):

  • Website Migration - £20 one-time (HTML/WordPress, includes files, databases, and email)
  • Software Installation - £20 one-time (Blesta/WHMCS/cPanel/Plesk/DirectAdmin/WordPress/Softaculous)
  • Website Management - £25/mo (single site, backups, plugin updates, general upkeep)
  • Server Management - £50/mo (cPanel/DirectAdmin/Plesk/custom panels, routine maintenance and support)

Why me: been running my own hosting brands for years so I actually get how support should work, not just doing it from the outside. 5.0 rating across Fiverr and direct clients, 2000+ clients served between everything I've worked on.

Site's here if you want to poke around: https://michaelcee.com

Happy to answer questions here or just drop me a ticket. Cheers!

Important sidenote: I operate written communication only. No teams meetings, no video calls, voice calls, etc.

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