MakeMyKB - Free Blesta KB articles | A project by SmallWeb

YmpkerYmpker OGContent Writer
edited December 2019 in General

@SmallWeb started this project to gather and provide free KB articles for Blesta. Thought I would share the project on here, too.

Link to project: https://makemykb.com/

@SmallWeb How is the project getting along?

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Thanked by (7)Abdullah uptime lightblade MichaelCee chocolateshirt kr0 level6

Comments

  • mikhomikho AdministratorOG

    Interested to have this for more then Blesta?
    A section for WHMCS KB articles?
    Another section for ”other” KB software?

    Thanked by (1)MichaelCee

    “Technology is best when it brings people together.” – Matt Mullenweg

  • MichaelCeeMichaelCee Hosting ProviderOGServices Provider

    Nice of you to post boss :)

    If anyone saw before, you'll notice the template change. I threw up makemykb.com with Bootstrap 4.1 for simplicity. Notes would be appreciated!

    In terms of the articles, you can follow development at https://blesta.makemykb.com/client/plugin/support_manager/knowledgebase/

    There are about 110-120. I have been rather occupied with SmallWeb recently but I am still looking to fully release a polished version in 2020. :)

    Thanked by (1)Ympker

    Michael from DragonWebHost & OnePoundEmail

  • MichaelCeeMichaelCee Hosting ProviderOGServices Provider
    edited December 2019

    @mikho said:
    Interested to have this for more then Blesta?
    A section for WHMCS KB articles?
    Another section for ”other” KB software?

    Originally it was WHMCS only, I switched to Blesta personally and changed the idea around.

    Once it's to a polished state I will rethink it. I have had some offers from other software companies to convert the articles for added support.

    Michael from DragonWebHost & OnePoundEmail

  • mikhomikho AdministratorOG

    @SmallWeb said:

    @mikho said:
    Interested to have this for more then Blesta?
    A section for WHMCS KB articles?
    Another section for ”other” KB software?

    Originally it was WHMCS only, I switched to Blesta personally and changed the idea around.

    Once it's to a polished state I will rethink it. I have had some offers from other software companies to convert the articles for added support.

    I find it a nice project and would like to offer my help in converting or perhaps ideas on other topics.

    Thanked by (1)MichaelCee

    “Technology is best when it brings people together.” – Matt Mullenweg

  • ulayerulayer Hosting ProviderOG

    Thanks to everyone who worked on this, might try this out some day as we use Blesta.

    Thanked by (1)MichaelCee

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  • MichaelCeeMichaelCee Hosting ProviderOGServices Provider
    edited December 2019

    About to start the grind to push a full release after Christmas, so please chime in with your opinions if you want to :)

    Dev version at https://blesta.makemykb.com/client/plugin/support_manager/knowledgebase/

    Thanked by (1)flips

    Michael from DragonWebHost & OnePoundEmail

  • someshzadesomeshzade Hosting ProviderOG

    Thank you @SmallWeb

    Thanked by (1)MichaelCee

    Nexa Racks - Reliable Web Hosting Company

  • DewlanceDewlance Hosting ProviderOG

    Just saw this and my heart beat increased by 10x times.

    Dewlance - Affordable Shared/Reseller/Master Reseller Hosting
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  • elliotcelliotc OG
    edited January 2020

    I personally suggest install States&Countries plugin because the geopolitical environment is complicated.

    Thanked by (1)MichaelCee

    Action and Reaction in history

  • MichaelCeeMichaelCee Hosting ProviderOGServices Provider
    edited April 2020

    We lost the development install!

    It's back up here: https://dev.makemykb.com/client/plugin/support_manager/knowledgebase/

    105 articles. I wonder how many I'm personally happy with? Like 10.. 20.

    Anywho, I'm slowly ramping up, going through each article, fixing, expanding and adding new content.

    I would realistically like to get this out there, whether it's perfect or not as soon as possible. Suggestions and fixes are welcome :)

    Michael from DragonWebHost & OnePoundEmail

  • seriesnseriesn OG

    @SmallWeb said:
    We lost the development install!

    It's back up here: https://dev.makemykb.com/client/plugin/support_manager/knowledgebase/

    105 articles. I wonder how many I'm personally happy with? Like 10.. 20.

    Anywho, I'm slowly ramping up, going through each article, fixing, expanding and adding new content.

    I would realistically like to get this out there, whether it's perfect or not as soon as possible. Suggestions and fixes are welcome :)

    Sir, whmcs? I pay SMALLmoney?

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  • MichaelCeeMichaelCee Hosting ProviderOGServices Provider

    @seriesn said:

    @SmallWeb said:
    We lost the development install!

    It's back up here: https://dev.makemykb.com/client/plugin/support_manager/knowledgebase/

    105 articles. I wonder how many I'm personally happy with? Like 10.. 20.

    Anywho, I'm slowly ramping up, going through each article, fixing, expanding and adding new content.

    I would realistically like to get this out there, whether it's perfect or not as soon as possible. Suggestions and fixes are welcome :)

    Sir, whmcs? I pay SMALLmoney?

    SmallSection or SmallVersion?

    Michael from DragonWebHost & OnePoundEmail

  • seriesnseriesn OG

    Been dragging my ass to create DA kb's. Hopefully that answers your question :)

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  • MichaelCeeMichaelCee Hosting ProviderOGServices Provider

    @seriesn said:
    Been dragging my ass to create DA kb's. Hopefully that answers your question :)

    I am open to converting it to WHMCS, ClientExec etc..

    Problem is I don't want to develop multiple versions if I can't even complete the first :tongue:

    So yes, it will happen but only once this version is polished enough I can just convert it over without having to worry about manual edits.

    Michael from DragonWebHost & OnePoundEmail

  • WSSWSS OGRetired

    @SmallWeb said:
    So yes, it will happen but only once this version is polished enough I can just convert it over without having to worry about manual edits.

    Just save it as a .docx so those people looking for SEO can lift it directly and post on DO for creditZ.

    My pronouns are like/subscribe.

  • g4m3rg4m3r OG

    @SmallWeb said:
    We lost the development install!

    It's back up here: https://dev.makemykb.com/client/plugin/support_manager/knowledgebase/

    105 articles. I wonder how many I'm personally happy with? Like 10.. 20.

    Anywho, I'm slowly ramping up, going through each article, fixing, expanding and adding new content.

    I would realistically like to get this out there, whether it's perfect or not as soon as possible. Suggestions and fixes are welcome :)

    What about putting it up to GitHub, so everyone can collaborate?

    Thanked by (1)MichaelCee

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  • MichaelCeeMichaelCee Hosting ProviderOGServices Provider

    @g4m3r said:

    @SmallWeb said:
    We lost the development install!

    It's back up here: https://dev.makemykb.com/client/plugin/support_manager/knowledgebase/

    105 articles. I wonder how many I'm personally happy with? Like 10.. 20.

    Anywho, I'm slowly ramping up, going through each article, fixing, expanding and adding new content.

    I would realistically like to get this out there, whether it's perfect or not as soon as possible. Suggestions and fixes are welcome :)

    What about putting it up to GitHub, so everyone can collaborate?

    Yes!

    I'll have it here when I figure it out. https://github.com/smallwebltd/makemykb

    Thanked by (1)g4m3r

    Michael from DragonWebHost & OnePoundEmail

  • g4m3rg4m3r OG

    @SmallWeb said:

    @g4m3r said:

    @SmallWeb said:
    We lost the development install!

    It's back up here: https://dev.makemykb.com/client/plugin/support_manager/knowledgebase/

    105 articles. I wonder how many I'm personally happy with? Like 10.. 20.

    Anywho, I'm slowly ramping up, going through each article, fixing, expanding and adding new content.

    I would realistically like to get this out there, whether it's perfect or not as soon as possible. Suggestions and fixes are welcome :)

    What about putting it up to GitHub, so everyone can collaborate?

    Yes!

    I'll have it here when I figure it out. https://github.com/smallwebltd/makemykb

    That would be awesome <3

    https://duck.com (aff)
    https://ecosia.org (aff) Plant trees from home.
    "If you are not paying for a product then you are the product."

  • MichaelCeeMichaelCee Hosting ProviderOGServices Provider

    I started developing MakeMyKB over two years ago to provide knowledge base articles that can be seemlessly imported in to WHMCS and then Blesta. Unfortunately I was never able to gain true momentum in developing the project and as such it has been transferred in it's entirety to a party in which I 100% trust it with. I hope to see a promising future for the project, but alas it will not be managed by me anymore.

    I will be devoting the time normally spent procrastinating on this project to my others like SmallWeb, SmallVPS and my personal committments. Thanks to everyone that shared feedback and gave me spurts of motivation when I posted about it.

    Thanked by (1)mikho

    Michael from DragonWebHost & OnePoundEmail

  • mikhomikho AdministratorOG

    @SmallWeb said:
    I started developing MakeMyKB over two years ago to provide knowledge base articles that can be seemlessly imported in to WHMCS and then Blesta. Unfortunately I was never able to gain true momentum in developing the project and as such it has been transferred in it's entirety to a party in which I 100% trust it with. I hope to see a promising future for the project, but alas it will not be managed by me anymore.

    I will be devoting the time normally spent procrastinating on this project to my others like SmallWeb, SmallVPS and my personal committments. Thanks to everyone that shared feedback and gave me spurts of motivation when I posted about it.

    Thank you for the kind words and for putting your trust in my hands.
    I've managed to do a few things so far :)
    1. The webpage has been updated and moved
    2. Trying to get my hands on a working Blesta install to test the waters.
    3. I've created a GitHub repository where all the files will eventually end up.

    Plans for the future (in no particular order)
    1. See what's already been done, sort out what is what among all the files :+1:
    2. Install script/manual for adding the categories & articles.
    3. implement the same categories & articles in WHMCS.
    4. instructions on how to update/add newly created articles.
    5. allow others to contribute to the project.
    6. update GitHub with a structure.
    7. plan for future development

    That's all for now, have a good one

    Thanked by (6)MichaelCee Mason kuroneko23 Iroshan464 Abdullah Ympker

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