MakeMyKB - Free Blesta KB articles | A project by SmallWeb
@SmallWeb started this project to gather and provide free KB articles for Blesta. Thought I would share the project on here, too.
Link to project: https://makemykb.com/
@SmallWeb How is the project getting along?
Comments
Interested to have this for more then Blesta?
A section for WHMCS KB articles?
Another section for ”other” KB software?
“Technology is best when it brings people together.” – Matt Mullenweg
Nice of you to post boss
If anyone saw before, you'll notice the template change. I threw up makemykb.com with Bootstrap 4.1 for simplicity. Notes would be appreciated!
In terms of the articles, you can follow development at https://blesta.makemykb.com/client/plugin/support_manager/knowledgebase/
There are about 110-120. I have been rather occupied with SmallWeb recently but I am still looking to fully release a polished version in 2020.
Michael from DragonWebHost & OnePoundEmail
Originally it was WHMCS only, I switched to Blesta personally and changed the idea around.
Once it's to a polished state I will rethink it. I have had some offers from other software companies to convert the articles for added support.
Michael from DragonWebHost & OnePoundEmail
I find it a nice project and would like to offer my help in converting or perhaps ideas on other topics.
“Technology is best when it brings people together.” – Matt Mullenweg
Thanks to everyone who worked on this, might try this out some day as we use Blesta.
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About to start the grind to push a full release after Christmas, so please chime in with your opinions if you want to
Dev version at https://blesta.makemykb.com/client/plugin/support_manager/knowledgebase/
Michael from DragonWebHost & OnePoundEmail
Thank you @SmallWeb
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Just saw this and my heart beat increased by 10x times.
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WHMCS Addon - DemoTiger Video KB - Tutorial Videos for Hosting Providers.
I personally suggest install States&Countries plugin because the geopolitical environment is complicated.
Action and Reaction in history
We lost the development install!
It's back up here: https://dev.makemykb.com/client/plugin/support_manager/knowledgebase/
105 articles. I wonder how many I'm personally happy with? Like 10.. 20.
Anywho, I'm slowly ramping up, going through each article, fixing, expanding and adding new content.
I would realistically like to get this out there, whether it's perfect or not as soon as possible. Suggestions and fixes are welcome
Michael from DragonWebHost & OnePoundEmail
Sir, whmcs? I pay SMALLmoney?
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SmallSection or SmallVersion?
Michael from DragonWebHost & OnePoundEmail
Been dragging my ass to create DA kb's. Hopefully that answers your question
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I am open to converting it to WHMCS, ClientExec etc..
Problem is I don't want to develop multiple versions if I can't even complete the first
So yes, it will happen but only once this version is polished enough I can just convert it over without having to worry about manual edits.
Michael from DragonWebHost & OnePoundEmail
Just save it as a .docx so those people looking for SEO can lift it directly and post on DO for creditZ.
My pronouns are like/subscribe.
What about putting it up to GitHub, so everyone can collaborate?
https://duck.com (aff)
https://ecosia.org (aff) Plant trees from home.
"If you are not paying for a product then you are the product."
Yes!
I'll have it here when I figure it out. https://github.com/smallwebltd/makemykb
Michael from DragonWebHost & OnePoundEmail
That would be awesome
https://duck.com (aff)
https://ecosia.org (aff) Plant trees from home.
"If you are not paying for a product then you are the product."
I started developing MakeMyKB over two years ago to provide knowledge base articles that can be seemlessly imported in to WHMCS and then Blesta. Unfortunately I was never able to gain true momentum in developing the project and as such it has been transferred in it's entirety to a party in which I 100% trust it with. I hope to see a promising future for the project, but alas it will not be managed by me anymore.
I will be devoting the time normally spent procrastinating on this project to my others like SmallWeb, SmallVPS and my personal committments. Thanks to everyone that shared feedback and gave me spurts of motivation when I posted about it.
Michael from DragonWebHost & OnePoundEmail
Thank you for the kind words and for putting your trust in my hands.
I've managed to do a few things so far
1. The webpage has been updated and moved
2. Trying to get my hands on a working Blesta install to test the waters.
3. I've created a GitHub repository where all the files will eventually end up.
Plans for the future (in no particular order)
1. See what's already been done, sort out what is what among all the files
2. Install script/manual for adding the categories & articles.
3. implement the same categories & articles in WHMCS.
4. instructions on how to update/add newly created articles.
5. allow others to contribute to the project.
6. update GitHub with a structure.
7. plan for future development
That's all for now, have a good one
“Technology is best when it brings people together.” – Matt Mullenweg