[2022] ★ VirMach ★ RYZEN ★ NVMe ★★ The Epic Sales Offer Thread ★★

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Comments

  • @tototo said:
    Just a asking: is Ryzen Migrate available on all VPS?

    With some restrictions.

    At this point I don't even know what the restrictions are clearly but there's limits on the quantity/frequency of requests. Tokyo was taken off at some point in time, and it excludes around 1,000 customers at this point who are either marked as multiple accounts, previous abuse, or creating too many tickets, or creating tickets about the button.

    @yoursunny said:

    @risturiz said:
    So Ryzen migrate without data is working again?

    I tried "Ryzen Migrate" button from San Jose to Miami, and it still fails.

    I'll look into this again. It really should be working. Miami has a lot of people on there specifically from using the button. Private message me your VPS IP address and I can just move it manually at this point.

  • @yoursunny said:
    No problem with the plan.
    The only part I dislike is: "We'll move you to a server with an IP block that may be swapped out in the future."

    This is just a warning we're adding just because it might end up happening. We're not specifically moving people to nodes that will 100% have it changed but it's good for people to anticipate it and for us to communicate that in as many places as possible so there's no surprises.

    @yoursunny said:

    @VirMach said:
    Quick update on XPG drives: I haven't had a chance to take them to the post office

    Still waiting.
    Maybe 2024 ?

    These have been sitting on one of my desks with labels already printed and ready to go. I actually am worried now that the labels have a time limit on them. Post office never picked them up and I still haven't had time to go down to the post office... or anywhere really. I'm basically stuck in this part of the simulation (the office.) That reminds me, I probably need to take some Vitamin D pills.

  • cybertechcybertech OGBenchmark King YABS 24/7/365

    Norwegian molecular distilled cod liver oil will be better choice.

    I bench YABS 24/7/365 unless it's a leap year.

  • That reminds me, I probably need to take some Vitamin D pills

    There comes a certain age when Vitamin E becomes the required supplement, but most of us are a few years away from that situation.

  • I would like to go to Miami too, it's still "I would like to go to Miami too, it's still"

  • @VirMach said:
    I've been intentionally vague here. It'd be easy for us to share this list but it's not easy thinking through all the reasons why it'd be a bad idea and why we should not do it.

    Well, it was more about stuff like Looking Glass so people could determine routes. I've already gotten active IPs to test in a lot of the locations from people so I can see what routes things take.

    But very good points on why you probably don't want to release all that stuff in general right now. Such a pain that IPv4 is such a disaster still after all these years of people saying how bad it will get but companies that can do those changes (aka home ISPs mostly) just refusing to.

    If you can rebuild your stuff and want to make it easier on us, the go-to should be the existing Ryzen migrate button. We can still work on fixing these for specific cases where it's not letting you do it so feel free to discuss that (just let me know your plan name, the node it's currently on, where you're trying to move it, and the error displayed.)

    Yeah, the main one I've been interested in moving seems to have broken functionality and I believe I've tried on a couple others as well and it just fails with a "We failed to submit the request, try tomorrow" or something to that effect message. I'll sort out where and what changes are really needed and see how your other system is by then, trying to not add any load onto the pile already gathered in your yard :p

    I still haven't had time to go down to the post office... or anywhere really. I'm basically stuck in this part of the simulation (the office.) That reminds me, I probably need to take some Vitamin D pills.

    You should like go outside before you turn completely into a vampire.. Though you may get results from some providers if they think you will get annoyed enough to drink their blood...

  • @VirMach said:

    @yoursunny said:
    I tried "Ryzen Migrate" button from San Jose to Miami, and it still fails.

    I'll look into this again. It really should be working. Miami has a lot of people on there specifically from using the button. Private message me your VPS IP address and I can just move it manually at this point.

    PM sent.
    Hopefully it works this time.

    @VirMach said:

    @yoursunny said:

    @VirMach said:
    Quick update on XPG drives: I haven't had a chance to take them to the post office

    Still waiting.
    Maybe 2024 ?

    These have been sitting on one of my desks with labels already printed and ready to go. I actually am worried now that the labels have a time limit on them. Post office never picked them up and I still haven't had time to go down to the post office... or anywhere really. I'm basically stuck in this part of the simulation (the office.) That reminds me, I probably need to take some Vitamin D pills.

    According to shipping school: Technically, USPS shipping labels expire 28 days after you purchase them.

    We accept Karma donations for the last flan. 🍮 affbrr

  • Is your Tokyo location ready for new order? I just need a small VPS to watch porn. :p

  • FrankZFrankZ ModeratorOG
    edited September 2022

    @VirMach said:
    I think we're finally ready to start offering free migrations with data for a limited time. ...
    yoursunny @FrankZ tagging you specifically as we kind of discussed this a little bit in the past and I'm interested in hearing your feedback if you're around.

    I'm here, have a couple VMs that I would like to move (that do not have a Ryzen migrate button), have no issues with the caveats, and would be happy to provide feedback and possibly deal with broken VM.

    @VirMach said:
    1. We're going to try and code something out where you pick three preferred locations. We will try to move you to your first preference, but may move you to your 2nd or 3rd preference. We'll allow you to pick your existing location as a preference if you'd rather it just be cancelled and not completed if your first preference isn't available (you pick it as second preference.)
    2. If we don't do this and it's just one preference selected, we'll reply back and say it's going to go in an indefinite queue to migrate when available. You can cancel this if you'd like by just closing the ticket.

    IMO either of these options would be good.

    Stating the 72 hour window, 24 hour possible downtime, possible need to manually reconfigure networking, and possible future IP changes is IMO a good thing. I think that you should make it reasonable to do, but not overly appealing so people think about if they really want to do it or not. Otherwise i expect you will get people jumping around every time a server gets 5% steal.


    @skorous said:
    @FrankZ , well attempted getting Biloh to even tangentially address his own part in events. Sad to see him ignore you completely. :-/

    Personally, I found his lack of response rather ironic given his previous comments about VirMach.

  • @VirMach said:

    @tototo said:
    Just a asking: is Ryzen Migrate available on all VPS?

    With some restrictions.

    At this point I don't even know what the restrictions are clearly but there's limits on the quantity/frequency of requests. Tokyo was taken off at some point in time, and it excludes around 1,000 customers at this point who are either marked as multiple accounts, previous abuse, or creating too many tickets, or creating tickets about the button.

    BF-Special-2020 doesn't have Ryzen Migrate button, but KVM-Special-512 and Ryzen Special 384 have it. Technically, this is just a report because I am in no hurry.

  • FrankZFrankZ ModeratorOG

    @Daevien said: You should like go outside before you turn completely into a vampire.. Though you may get results from some providers if they think you will get annoyed enough to drink their blood...

    vampirehost.net is available to register without a premium. ($4999 for vampirehost.com)
    I can see the thread titles now...

  • edited September 2022

    @Daevien said:

    @VirMach said:
    I've been intentionally vague here. It'd be easy for us to share this list but it's not easy thinking through all the reasons why it'd be a bad idea and why we should not do it.

    Well, it was more about stuff like Looking Glass so people could determine routes. I've already gotten active IPs to test in a lot of the locations from people so I can see what routes things take.

    I do need to finish up the Looking Glass. I'll set up some time to do that before I forget again.

    @yoursunny said:

    @VirMach said:

    @yoursunny said:
    I tried "Ryzen Migrate" button from San Jose to Miami, and it still fails.

    I'll look into this again. It really should be working. Miami has a lot of people on there specifically from using the button. Private message me your VPS IP address and I can just move it manually at this point.

    PM sent.
    Hopefully it works this time.

    Migrating now.

    @windytime said:
    Is your Tokyo location ready for new order? I just need a small VPS to watch porn. :p

    We have 20 servers or so left over and I could send half to Tokyo. I was going to wait to get 5950X and Gen4 NVMe for Tokyo but looking at the usage levels it doesn't really make sense to do that as most people are just using it for a VPN or light usage. Most the nodes there are between 17-29% CPU usage there and even the highest usage server is only at 51% right now, arguably during peak hours.

    Tokyo also has a lot of IPv4 from a reliable provider.

    I'm setting up another node tonight and using it to either finish activating the leftovers from several months ago and/or for TYOC040 if I can't get that fixed in some other way. So there will definitely be some space available if we can fend off HostLoc and the next mass plan they have of breaking our systems to get on there forcefully. And then in the coming weeks we should have a lot more space available there once I ship off the nodes I mentioned along with the storage node and 10G switch.

    @FrankZ said:
    I'm here, have a couple VMs that I would like to move (that do not have a Ryzen migrate button), have no issues with the caveats, and would be happy to provide feedback and possibly deal with broken VM

    I'm curious as to why it's not showing up for you. Can you private message me the IP for one so I can have a firsthand look?

    @FrankZ said:
    Personally, I found his lack of response rather ironic given his previous comments about VirMach.

    It's not unlike him. It's basically how he dealt with any issues we had when we were with them, to an astronomically higher level of frustration and sleaziness.

    @tototo said:
    BF-Special-2020 doesn't have Ryzen Migrate button, but KVM-Special-512 and Ryzen Special 384 have it. Technically, this is just a report because I am in no hurry.

    Okay that's helpful information. We probably just didn't activate it for that specific plan which would have been nice to know sooner so we could've fixed it. I'm sure many people mentioned it and I just missed it or I passed it on to our developer which left it out one of the version changes.

    @FrankZ said:

    @Daevien said: You should like go outside before you turn completely into a vampire.. Though you may get results from some providers if they think you will get annoyed enough to drink their blood...

    vampirehost.net is available to register without a premium. ($4999 for vampirehost.com)
    I can see the thread titles now...

    I own so many domains that I'll never use. There's probably 500 VirMach sister sites ready to launch. If only it wasn't $4999

    With all the negative VirMach sentiment it'd be funny if we reached a point where we did launch one of the sister websites and someone on OGF commented something along the lines of "VirMach is trash. I personally use and they've been great."

  • FrankZFrankZ ModeratorOG
    edited September 2022

    @VirMach said:

    @FrankZ said:
    I'm here, have a couple VMs that I would like to move (that do not have a Ryzen migrate button), have no issues with the caveats, and would be happy to provide feedback and possibly deal with broken VM

    I'm curious as to why it's not showing up for you. Can you private message me the IP for one so I can have a firsthand look?

    PM'd

    @VirMach said: With all the negative VirMach sentiment it'd be funny if we reached a point where we did launch one of the sister websites and someone on OGF commented something along the lines of "VirMach is trash. I personally use and they've been great."

    Magic 8 ball says this will happen in the not too distant future. :wink:

  • @vyas said: most of us are a few years away from that situation.

    Speak for yourself. :'(

    In stasis until the shitposting stops/abates.
    Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural.
    It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).

  • @VirMach mach
    Many thanks for the well-considered and comprehensive reply. Makes sense. :)
    PM'd email addy. Thanks again.

    In stasis until the shitposting stops/abates.
    Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural.
    It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).

  • @VirMach, can you add Monero in the list of supported cryptocurrencies?

    Have you tried turning it off and on again?

  • @skorous said:

    @WeiHo said:

    @skorous said:

    @WeiHo said:

    Poor TYOC035.He was ignored.

    Not ignored.

    But TYOC40 is In Progress now.TYOC035 still Outage.

    You should lookup the definition of "ignored".

    Neglect,forget,disregard,omit.Find your favorite

  • @WeiHo said:

    @skorous said:

    @WeiHo said:

    @skorous said:

    @WeiHo said:

    Poor TYOC035.He was ignored.

    Not ignored.

    But TYOC40 is In Progress now.TYOC035 still Outage.

    You should lookup the definition of "ignored".

    Neglect,forget,disregard,omit.Find your favorite

    Those are synonyms. The definition is: "refuse to take notice of or acknowledge; disregard intentionally." First one is out since he acknowledged it the day previous. Second one requires intent and again, he acknowledged it the day before saying he's evaluating a window so you'll have a difficult time making a case you that either. In short, prioritizing one machine does not mean the other is ignored.

  • vps1 is live in MIAZ011 now.
    It's migrated with data too.
    BGP subnet is 149.57.248.0/24.

    Latency numbers from Central & South America:

    • El Marqués, Mexico: 46ms
    • San José, Costa Rica: 62ms
    • Santiago, Chile: 131ms
    • Fortaleza, Brazil: 68ms
    • Sāo Paulo, Brazil: 115ms
    • Buenos Aires, Argentina: 130ms

    We accept Karma donations for the last flan. 🍮 affbrr

  • JabJab TOP Member 2027

    @VirMach said: This reminds me of the time we were contacted by a host who shall not be named, pestering us about a specific porn site being hosted that they didn't appreciate even though it was completely legal.

    Host don't need to be named, but name the porn site! ;')

    Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.

  • We failed to submit the request. Please try again tomorrow.

  • @skorous said:

    @WeiHo said:

    @skorous said:

    @WeiHo said:

    @skorous said:

    @WeiHo said:

    Poor TYOC035.He was ignored.

    Not ignored.

    But TYOC40 is In Progress now.TYOC035 still Outage.

    You should lookup the definition of "ignored".

    Neglect,forget,disregard,omit.Find your favorite

    Those are synonyms. The definition is: "refuse to take notice of or acknowledge; disregard intentionally." First one is out since he acknowledged it the day previous. Second one requires intent and again, he acknowledged it the day before saying he's evaluating a window so you'll have a difficult time making a case you that either. In short, prioritizing one machine does not mean the other is ignored.

    Hope so

  • edited September 2022

    @VirMach said:

    @FrankZ said:
    I'm here, have a couple VMs that I would like to move (that do not have a Ryzen migrate button), have no issues with the caveats, and would be happy to provide feedback and possibly deal with broken VM

    I'm curious as to why it's not showing up for you. Can you private message me the IP for one so I can have a firsthand look?

    @tototo said:
    BF-Special-2020 doesn't have Ryzen Migrate button, but KVM-Special-512 and Ryzen Special 384 have it. Technically, this is just a report because I am in no hurry.

    Okay that's helpful information. We probably just didn't activate it for that specific plan which would have been nice to know sooner so we could've fixed it. I'm sure many people mentioned it and I just missed it or I passed it on to our developer which left it out one of the version changes.

    Same here, Ryzen Migrate button only showing up on around 6 of ~16 services I would expect it to be on. If it helps, BF-SPECIAL-2020, BF-SPECIAL-2021, BF-SPECIAL-KVM, KVM-Special-2, KVM-Special-3, and KVM-Special-4 are the plans that aren't showing the button for me.

    I'm mildly curious how some of these got overlooked, not in a complaint kinda way but in a "how'd that happen" way. KVM-Special-1 and KVM-Special-512 both get the button it seems, from the same batch of sales as my -2/-3/-4 plans, and some pretty old/obscure plans were included too, like my BF-SPECIAL-OVZ and Pro+ LITE plans from back in the openvz days both have the button.

  • edited September 2022

    I would gladly more few of my VPS to any EU locations (no data needed)

  • @reb0rn said:
    I would gladly more few of my VPS to any EU locations (no data needed)

    Try Ryzen button... If that don't work, report back

  • It have, not working

  • @emperor said: PHXZ002 had been with me from 2015

    any test ip? i can't access http://lg.virmach.com

    benchmark score of the vps I've ever had

  • @umzak said:

    @emperor said: PHXZ002 had been with me from 2015

    any test ip? i can't access http://lg.virmach.com

    I believe they use same dc. http://lg.phx.dedicontrol.com

  • Everyone at hostloc loves your Tokyo machine, hahaha, so now they're all frantically moving it to Tokyo and reselling it at a high price.

  • @VirMach Hi, finally I find you here! :)

    I don't follow all comments in this post, and wonder if you aware that besides TYOC035 and TYOC040, the TYOC038 may also has the same issue. Many other users' servers on this node are online but not mine. I created a Technical Support ticket #342771 about 10 days ago, don't know if it is proper to ask you to review my ticket advanced...

    If you aware this TYOC038 issue, and have had a plan to make the offline services like mine to be online later, you can ignore my ticket now and I'll wait.

    Thanks for your time.

  • TYOC002S has a CPU usage problem. Even if the VPS is not doing any work, the CPU usage will frequently occupy 100%.

  • @dudu said:
    @VirMach Hi, finally I find you here! :)

    I don't follow all comments in this post, and wonder if you aware that besides TYOC035 and TYOC040, the TYOC038 may also has the same issue. Many other users' servers on this node are online but not mine. I created a Technical Support ticket #342771 about 10 days ago, don't know if it is proper to ask you to review my ticket advanced...

    If you aware this TYOC038 issue, and have had a plan to make the offline services like mine to be online later, you can ignore my ticket now and I'll wait.

    Thanks for your time.

    All the people offline on TYOC038 last I checked were from using the Ryzen migrate button which carries the mentioned risks. There are some from paid migrations in which case you can reply to the paid migration ticket and we should be able to handle it sooner. Since you didn't mention migrating, which is a very important thing to mention, I can say it would be extremely unlikely that your service would be offline in the way you describe it.

    However, if you did not migrate at all then let me know and I'll double check sooner.

    @foxcoo said:
    Everyone at hostloc loves your Tokyo machine, hahaha, so now they're all frantically moving it to Tokyo and reselling it at a high price.

    I'm glad to hear Tokyo is doing good now after we made the network changes.

    @umzak said:

    @emperor said: PHXZ002 had been with me from 2015

    any test ip? i can't access http://lg.virmach.com

    @Daevien said:

    @VirMach said:
    I've been intentionally vague here. It'd be easy for us to share this list but it's not easy thinking through all the reasons why it'd be a bad idea and why we should not do it.

    Well, it was more about stuff like Looking Glass so people could determine routes. I've already gotten active IPs to test in a lot of the locations from people so I can see what routes things take.

    Looking Glass is finally done for all locations except San Jose. I've opened a ticket with the datacenter for San Jose as it seems like the network isn't doing too great there right now and it could actually be causing the power issues with SJCZ004 and SJCZ005.

    https://lg.virmach.com

  • @VirMach said:
    Looking Glass is finally done for all locations except San Jose. I've opened a ticket with the datacenter for San Jose as it seems like the network isn't doing too great there right now and it could actually be causing the power issues with SJCZ004 and SJCZ005.

    https://lg.virmach.com

    Doesn't appear to be a dns record for that host btw

  • @VirMach said: All the people offline on TYOC038 last I checked were from using the Ryzen migrate button which carries the mentioned risks. There are some from paid migrations in which case you can reply to the paid migration ticket and we should be able to handle it sooner. Since you didn't mention migrating, which is a very important thing to mention, I can say it would be extremely unlikely that your service would be offline in the way you describe it.

    Oh, yes, I did a $3 migration on that day, forget to metion this in my last comment. OK, I'll reply to that paid migration ticket then.

    However, if you did not migrate at all then let me know and I'll double check sooner.

    It happens after migration, so you don't need to do that..

  • @VirMach
    Please tell me, as a result of migration, some of my services were migrated to other cities and countries. 3 services moved from Amsterdam to Frankfurt and one from Chicago to New York. I would like to return these services to their original locations. But in the control panel, there is only a paid migration option. What I should do?

    Also the panel of one of my services does not open (error). It used to be in LA but now I can't see any information about it.

  • AlwaysSkintAlwaysSkint OG RETIRED
    edited September 2022

    @Unicom said: ..there is only a paid migration option. What I should do?

    Wait until a Ryzen button (re)appears, then select original locations. Too obvious?

    @Unicom said: ..one of my services does not open..

    You actually expect some answer on this, without any details? :/
    Try looking at the URL and mention the ID; that'd be a good start. Perhaps even click the Management option, for SolusVM, to get further details.
    Jeez.

    In stasis until the shitposting stops/abates.
    Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural.
    It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).

  • @Daevien said:

    @VirMach said:
    Looking Glass is finally done for all locations except San Jose. I've opened a ticket with the datacenter for San Jose as it seems like the network isn't doing too great there right now and it could actually be causing the power issues with SJCZ004 and SJCZ005.

    https://lg.virmach.com

    Doesn't appear to be a dns record for that host btw

    Looks like it's supposed to redirect to https://billing.virmach.com/index.php?rp=/knowledgebase/11/Test-IP-and-Looking-Glass-Locations.html&language=english

  • @AlwaysSkint said: Wait until a Ryzen button (re)appears, then select original locations. Too obvious?

    I really don't understand what you're talking about. Where should this button appear and even again? I have never seen.

    @AlwaysSkint said: You actually expect some answer on this, without any details?

    I expect that I can get some information either about the situation with the panel or about possible problems in LA.

    @AlwaysSkint said: and mention the ID

    258062

    @AlwaysSkint said: Perhaps even click the Management option, for SolusVM, to get further details.

    Where should I click? Perhaps I didn't explain too clearly that the entire service page is unavailable? Just a part of the WHMCS panel associated with the service does not work.

  • @Daevien said:

    @VirMach said:
    Looking Glass is finally done for all locations except San Jose. I've opened a ticket with the datacenter for San Jose as it seems like the network isn't doing too great there right now and it could actually be causing the power issues with SJCZ004 and SJCZ005.

    https://lg.virmach.com

    Doesn't appear to be a dns record for that host btw

    Looks like that's the only part I forgot to test. It's supposed to be a direct to the knowledgebase article for LG:
    https://billing.virmach.com/index.php?rp=/knowledgebase/11/Test-IP-and-Looking-Glass-Locations.html&language=english

  • edited September 2022

    @Unicom said:
    @VirMach
    Please tell me, as a result of migration, some of my services were migrated to other cities and countries. 3 services moved from Amsterdam to Frankfurt and one from Chicago to New York. I would like to return these services to their original locations. But in the control panel, there is only a paid migration option. What I should do?

    Answered somewhere above in my last few messages.

  • @VirMach said: Answered somewhere above in my last few messages.

    None of my 11 services have a Ryzen Migrate button. What should I do?

  • @Unicom said:
    None of my 11 services have a Ryzen Migrate button. What should I do?

    close the browser and drink a coke.

  • FrankZFrankZ ModeratorOG
    edited September 2022

    @ehab said:

    @Unicom said:
    None of my 11 services have a Ryzen Migrate button. What should I do?

    close the browser and drink a coke.

    Excellent advise.


    @Unicom you might want to mention what type of VMs you have, and where
    I.E. Ryzen Special 1536, BF-SPECIAL-2021, etc

  • @FrankZ said:

    @ehab said:

    @Unicom said:
    None of my 11 services have a Ryzen Migrate button. What should I do?

    close the browser and drink a coke.

    Excellent advise.

    What if he prefers Pepsi or something else? ;)

    Serious answer would be it seems like Virmach is working through the process but that many without it seems kind of odd based on my own numbers.

  • FrankZFrankZ ModeratorOG
    edited September 2022

    @Daevien said: What if he prefers Pepsi or something else? ;)

    Then he will have to wait longer. Coke works the fastest.

  • @FrankZ said: Excellent advise advice. :p
    @FrankZ said: Coke works the fastest.

    Especially in lines, so I'm told.

    In stasis until the shitposting stops/abates.
    Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural.
    It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).

  • @AlwaysSkint said:

    @FrankZ said: Excellent advise advice. :p
    @FrankZ said: Coke works the fastest.

    Especially in lines, so I'm told.

    For maximum speed it's best going with maximum speed instead.

  • imokimok OG Not Administrator

    Virmach likes to do a lot of lines from time to time.

    I mean you have seen his long long posts right?

  • I wanted to ask for community input on how you think we should deal with the people that modified the page to include a "Tokyo" option when it was clearly not meant to be offered on our website as an option for automatic migration. A few ideas have been floating in my head and the goal is to be as fair as possible given the situation but I'm sure doing anything about it will of course make at least all those people upset (or the people they decide to re-sell them to, a lot of these people were already flagged as sniping black friday deals in the past) and they'll obviously spread a lot of exaggerated inferences about what it means.

    Our goal is to right a wrong without it seeming like we're doing this to benefit ourselves. We've obviously allowed people equal access to this feature in the past, to the best of our ability & knowledge.

    OPTION #1A - We notify these customers specifically and only these customers of a price increase on renewal equivalent to the published upcharge for the Tokyo location at the time they modified the options for their own benefit, giving them the choice to either renew at this price (I believe they were all annual so it would be ample time for them to make a decision) or to cancel their service.

    OPTION #1B - We instead recalculate their renewal pricing based on more precise math related to bare minimum costs to run their service in that region, which may or may not be higher/lower than option #1A above, and proceed in the same manner.

    OPTION #2A - We instead elect not to renew their services for an additional term. We'll still provide service until the end of their term and notification as well as maintain data backups for some time in case they miss the communication.

    OPTION #2B - We provide a pro-rated refund for their service and give them a grace period to move, so a quicker version of option #2A above. We'll send notification and maintain backups.

    OPTION #3A - We do not modify pricing, and mass migrate them either back to their original location or the closest next location to Tokyo is available. The migration will be scheduled/with notification.

    OPTION #3B - We do not modify pricing, but require that they purchase a $5 migration with data back to their original location with an allotted time period, otherwise we either cancel the service in the same manner as option #2 or recalculate per option #1.

    OPTION #3C - We do not modify pricing, and mass migrate them to another location per option #3A but we also refund any fee paid for the initial migration which was clearly not offered on our unmodified website.

    OPTION #4 - We close the customer's account for abusive behavior.

    OPTION #5 - We don't take any action at this time but reserve the right to do so at an undetermined time in the future.

    In my opinion many of these are clearly people that have no respect for any of our processes, coming from a community that has done similar things in the post, where they act like a mob and cause grievances. Perhaps some just decided to participate as a result of the mob mentality and they have not abused our trust in the past, but reviewing these, I can clearly see that a good number have already been flagged for breaking our policies in the past. A lot of these accounts have been sold and resold, completely ignoring our terms of service, and even more are very clearly, to re-iterate, deals that were sniped in the past, which robbed someone else of a fair opportunity to make that same purchase.

    I do not believe letting it slide is a realistic option as it will only encourage continued negative behavior and these are not the type of customers we wish to do business with, for our protection and maintaining some level of fairness when it comes to offering deals & functions that are meant to benefit everyone equally.

  • More plans should be able to use the Ryzen Migrate button now.

This discussion has been closed.