Your service on PHXZ001/PHXZ003 will be migrated on November 5th, 2024
Just got this email. Was this meant to say December 5th?
I got the same email. I would expect it to be Dec 5th or November 5th VirMach time. @VirMach I hope I get moved to San Jose instead of Los Angeles. Too many in Los Angles and nothing left in San Jose.
Your service on PHXZ001/PHXZ003 will be migrated on November 5th, 2024
Just got this email. Was this meant to say December 5th?
I got the same email. I would expect it to be Dec 5th or November 5th VirMach time. @VirMach I hope I get moved to San Jose instead of Los Angeles. Too many in Los Angles and nothing left in San Jose.
I think it's December 5th too. I want to move to San Jose too.
@taizi said: this area cannot be seen until the ticket created/sent,maybe this is a bug
We changed how things work but need to modify the message to let people know to begin answering them in the next message. We'll probably change the whole process at some point since w still have people not even click to appeal from the button as well.
@Fritz said:
Hey @VirMach , I really like your new update on your service page. Slay....
I like it a lot too.
how io abuse detection works, is it a number that set in every server,and not follow the actual disk size to change after manually expand the disk?
The email was related to nodes PHXZ001 & PHXZ003 being migrated. It did not say anything about PHXZ004.
But if PHXZ004 was one of the broken nodes I expect that would be re-set up in Los Angeles as well. If not, then IDK.
@FrankZ here is the complete announcement, feel free to edit if necessary.
There was some major miscommunication with the datacenter provider for this location, which resulted in a major outage with no clear ETA for resolution. We were finally able to resolve this problem, however, it took longer as it was escalated to the management team with the provider. We'll evaluate this further and see if it's appropriate to move customers to another location to ensure a similar issue does not occur in the future.
The following servers are facing issues that >were complicated by the above situation, but >we are trying to get back on track with a >permanent resolution.
PHXZ002 - We have been able to bring this >server back online, but are having >difficulties with data recovery. Services are still inaccessible.
PHXZ004 - We have been unable to work with >the datacenter hands to bring this server >back to a functional state. At this point, >with the limited information collected, it appears to be a major issue with the motherboard and the server may need to be shipped back for data recovery. We do not believe the data is affected.
The following server has faced a more recent outage:
PHXZ001 - Potential firmware issues. We'll work with the datacenter to bring this back online, hopefully very soon.
Updates:
PHXZ001 has been brought back online but maintenance is not yet complete. It may reboot several times.
Thank you @Fritz The email I received is below. It seems there were two different email sent out related to the different nodes.
Hello,
Your service on PHXZ001/PHXZ003 will be migrated on November 5th, 2024. The service will be moved to Los Angeles, or possibly San Jose if more suitable. The service IP address will be changed. The data will be migrated. We anticipate up to 8 hours of downtime, between approximately 8AM and 8PM PST. After the migration, you should reconfigure your network and/or utilize the new IP address manually inside your operating system.
We apologize for the inconvenience. We are processing these migrations as we are unsure if we will be continuing the Phoenix location due to recent issues in that location.
Check the network status page for any updates or changes in plans.
I just noticed that my credits vanished. I looked bills and there was one open bill with due date end of the month where those credits were applied. It wasnt fully paid since there were not enough credits. I wonder why they were applied since its says that bills are paid automatically only 3 days before due date: Recurring Service! Your invoice will be attempted to be charged 3 days before the due date, using your ending in on file with us, unless a cancellation request is placed.
What happens to those credits if I cancel that server? Are they gone or automatically refunded to my account?
@atomi said:
I just noticed that my credits vanished. I looked bills and there was one open bill with due date end of the month where those credits were applied. It wasnt fully paid since there were not enough credits. I wonder why they were applied since its says that bills are paid automatically only 3 days before due date: Recurring Service! Your invoice will be attempted to be charged 3 days before the due date, using your ending in on file with us, unless a cancellation request is placed.
What happens to those credits if I cancel that server? Are they gone or automatically refunded to my account?
IIRC the "Your invoice will be attempted to be charged 3 days before the due date" applies to monthly contracted services.
Services that are contracted yearly have always been billed 30 days in advance of the due date.
@atomi said:
I just noticed that my credits vanished. I looked bills and there was one open bill with due date end of the month where those credits were applied. It wasnt fully paid since there were not enough credits. I wonder why they were applied since its says that bills are paid automatically only 3 days before due date: Recurring Service! Your invoice will be attempted to be charged 3 days before the due date, using your ending in on file with us, unless a cancellation request is placed.
What happens to those credits if I cancel that server? Are they gone or automatically refunded to my account?
If you have credits applied to an invoice and it didn't result in any service being rendered, you can contact us with the invoice ID to move it back to your balance.
Credits apply when invoices are generated.
Any amount charged occurs 3 days before the due date (credit cards, PayPal linked.)
@atomi said:
I just noticed that my credits vanished. I looked bills and there was one open bill with due date end of the month where those credits were applied. It wasnt fully paid since there were not enough credits. I wonder why they were applied since its says that bills are paid automatically only 3 days before due date: Recurring Service! Your invoice will be attempted to be charged 3 days before the due date, using your ending in on file with us, unless a cancellation request is placed.
What happens to those credits if I cancel that server? Are they gone or automatically refunded to my account?
If you have credits applied to an invoice and it didn't result in any service being rendered, you can contact us with the invoice ID to move it back to your balance.
Credits apply when invoices are generated.
Any amount charged occurs 3 days before the due date (credit cards, PayPal linked.)
its old service which I didnt plan to renew but I guess I missed the cancellation period or?
@tenpera said:
phoenix node is migrating as expected, but where to?
Didn't you get an e-mail?
Dear VirMach Customers,
(...)
Your service will move to Los Angeles, with a new IP address, which can be checked on the service details page. You'll have to reconfigure networking to use the new IP address.
(...)
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
@Rec said:
Background: Black Friday approaching, logging my account to check bills.
Unexpectation: Found account closed.
Appeal: Respect the decision, and just want to ask what would you deal with the affiliate earning associated? though I can't view affiliates.php pages at the moment.
Your service on PHXZ001/PHXZ003 will be migrated on November 5th, 2024
Just got this email. Was this meant to say December 5th?
I got the same email. I would expect it to be Dec 5th or November 5th VirMach time. @VirMach I hope I get moved to San Jose instead of Los Angeles. Too many in Los Angles and nothing left in San Jose.
Your service on PHXZ001/PHXZ003 will be migrated on November 5th, 2024
Just got this email. Was this meant to say December 5th?
I got the same email. I would expect it to be Dec 5th or November 5th VirMach time. @VirMach I hope I get moved to San Jose instead of Los Angeles. Too many in Los Angles and nothing left in San Jose.
I also hope to move to San Jose.
The San Jose Network is good, better than in LAX (Quadranet).
@FrankZ said:
I got the same email. I would expect it to be Dec 5th or November 5th VirMach time. @VirMach I hope I get moved to San Jose instead of Los Angeles. Too many in Los Angles and nothing left in San Jose.
I also hope to move to San Jose.
Didn't happen. VM was migrated to Los Angeles just like everybody else.
In stasis until the shitposting stops/abates.
Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural. It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).
@VirMach Seeing very poor, <5Mbps, network speeds almost everywhere I try from CHIZ030 for over a week now. Is the node having hard time or is it just isolated to me? Please let me know if I should open up a ticket. Thanks!
@Crab said: @VirMach Seeing very poor, <5Mbps, network speeds almost everywhere I try from CHIZ030 for over a week now. Is the node having hard time or is it just isolated to me? Please let me know if I should open up a ticket. Thanks!
Chicago went through a cold spell. So yeah things are a but messed up. Once they warm up more data will flow, faster.
Comments
I got the same email. I would expect it to be Dec 5th or November 5th VirMach time.
@VirMach I hope I get moved to San Jose instead of Los Angeles. Too many in Los Angles and nothing left in San Jose.
I think it's December 5th too. I want to move to San Jose too.
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
Btw the "5-Year Price Lock $10.00 USD One Time" is for every server? So, if i have 20 vps ( old promos ) i have to pay $200 one time?
Where are you seeing this ? I want to price lock most of my VMs. $2 a year each sounds good to me.
Actually you have some addons when order from vps.blackfriday :
how io abuse detection works, is it a number that set in every server,and not follow the actual disk size to change after manually expand the disk?
Ah, OK. I though it was an add on for some of the old deals. Please excuse the interruption.
That's why i'm asking if the old promos should have this addon too? Or we are good? xD
Received mail, Your service on PHXZ001/PHXZ003 will be migrated on November 5th, 2024.
what gives? Today is 28th.
December 5th*
Will post the update on network status page.
Is the Virmach bag coming soon?
I need a gift for my wife.
https://in.tern.et/products/winrar-archive-messenger-bag-tern®
A merchant without any contractual spirit at all.
Sorry I missed the news.
Can anyone tell me the updates/problem with RYZE.PHX-Z004.VIRM.AC
Can't find on status.virm.ac
no email either.
@VirMach @FrankZ
https://microlxc.net/
@VirMach next time you are at the DC, post some photos of the servers.
Totally missed the news as I rarely use the Vps.
Will PHXZ004 be migrated too @VirMach ?
https://microlxc.net/
The email was related to nodes PHXZ001 & PHXZ003 being migrated. It did not say anything about PHXZ004.
But if PHXZ004 was one of the broken nodes I expect that would be re-set up in Los Angeles as well. If not, then IDK.
@FrankZ here is the complete announcement, feel free to edit if necessary.
There was some major miscommunication with the datacenter provider for this location, which resulted in a major outage with no clear ETA for resolution. We were finally able to resolve this problem, however, it took longer as it was escalated to the management team with the provider. We'll evaluate this further and see if it's appropriate to move customers to another location to ensure a similar issue does not occur in the future.
The following servers are facing issues that >were complicated by the above situation, but >we are trying to get back on track with a >permanent resolution.
PHXZ002 - We have been able to bring this >server back online, but are having >difficulties with data recovery. Services are still inaccessible.
PHXZ004 - We have been unable to work with >the datacenter hands to bring this server >back to a functional state. At this point, >with the limited information collected, it appears to be a major issue with the motherboard and the server may need to be shipped back for data recovery. We do not believe the data is affected.
The following server has faced a more recent outage:
PHXZ001 - Potential firmware issues. We'll work with the datacenter to bring this back online, hopefully very soon.
Updates:
PHXZ001 has been brought back online but maintenance is not yet complete. It may reboot several times.
https://microlxc.net/
Thank you @Fritz The email I received is below. It seems there were two different email sent out related to the different nodes.
I'll forget this problem for a moment since I know @VirMach is grabing money busy with Blackfriday.
https://microlxc.net/
Guys, why i can’t remove my cc on virmach ?
You'll hear about PHXZ004 after December 5th.
Noted Cap.
https://microlxc.net/
I just noticed that my credits vanished. I looked bills and there was one open bill with due date end of the month where those credits were applied. It wasnt fully paid since there were not enough credits. I wonder why they were applied since its says that bills are paid automatically only 3 days before due date:
Recurring Service! Your invoice will be attempted to be charged 3 days before the due date, using your ending in on file with us, unless a cancellation request is placed.What happens to those credits if I cancel that server? Are they gone or automatically refunded to my account?
IIRC the "Your invoice will be attempted to be charged 3 days before the due date" applies to monthly contracted services.
Services that are contracted yearly have always been billed 30 days in advance of the due date.
If you have credits applied to an invoice and it didn't result in any service being rendered, you can contact us with the invoice ID to move it back to your balance.
Credits apply when invoices are generated.
Any amount charged occurs 3 days before the due date (credit cards, PayPal linked.)
its old service which I didnt plan to renew but I guess I missed the cancellation period or?
IDLE-PHOENIX-VIRMACH is down.
Goodbye Phoenix
phoenix node is migrating as expected, but where to?
Didn't you get an e-mail?
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
No email, just suspension notice, so funny..everything works good in L.A.
The new IP is showing in the billing panel for mine. Looks like it is now in Los Angeles.
P.S. I moved this out of the BF sales thread to here.
Yes, mine moved to LA
more LA sales coming soon?
I bench YABS 24/7/365 unless it's a leap year.
bump again as Black Friday ending, please tell me what would you do with the affiliates earning?
Hope it is not on Quadranet Network.
https://microlxc.net/
With affiliate money I might buy pants for @ehab
But then I don’t make any money from affiliates… therefore…
blog archives
No pants for @ehab
I also hope to move to San Jose.
The San Jose Network is good, better than in LAX (Quadranet).
https://microlxc.net/
Didn't happen. VM was migrated to Los Angeles just like everybody else.
I wish one day my PHX002 gonna be migrated too (-:
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
sorry guys i have been quite in here
in LET i was mostly
trying to be like imok but couldn't
You picked the wrong colour suit for starters
blog archives
Quite!
In stasis until the shitposting stops/abates.
Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural.
It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).
OMG IT HAS BEEN MIGRATED
Let's try to install it!
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
Whitening the revival of my PHXZ004.
https://microlxc.net/
@VirMach Excuse me, what's the situation of Phoenix 002 now? I still can't use it.
@VirMach Seeing very poor, <5Mbps, network speeds almost everywhere I try from CHIZ030 for over a week now. Is the node having hard time or is it just isolated to me? Please let me know if I should open up a ticket. Thanks!
Chicago went through a cold spell. So yeah things are a but messed up. Once they warm up more data will flow, faster.
Just have patience
/ₛ