The email was related to nodes PHXZ001 & PHXZ003 being migrated. It did not say anything about PHXZ004.
But if PHXZ004 was one of the broken nodes I expect that would be re-set up in Los Angeles as well. If not, then IDK.
@FrankZ here is the complete announcement, feel free to edit if necessary.
There was some major miscommunication with the datacenter provider for this location, which resulted in a major outage with no clear ETA for resolution. We were finally able to resolve this problem, however, it took longer as it was escalated to the management team with the provider. We'll evaluate this further and see if it's appropriate to move customers to another location to ensure a similar issue does not occur in the future.
The following servers are facing issues that >were complicated by the above situation, but >we are trying to get back on track with a >permanent resolution.
PHXZ002 - We have been able to bring this >server back online, but are having >difficulties with data recovery. Services are still inaccessible.
PHXZ004 - We have been unable to work with >the datacenter hands to bring this server >back to a functional state. At this point, >with the limited information collected, it appears to be a major issue with the motherboard and the server may need to be shipped back for data recovery. We do not believe the data is affected.
The following server has faced a more recent outage:
PHXZ001 - Potential firmware issues. We'll work with the datacenter to bring this back online, hopefully very soon.
Updates:
PHXZ001 has been brought back online but maintenance is not yet complete. It may reboot several times.
Thank you @Fritz The email I received is below. It seems there were two different email sent out related to the different nodes.
Hello,
Your service on PHXZ001/PHXZ003 will be migrated on November 5th, 2024. The service will be moved to Los Angeles, or possibly San Jose if more suitable. The service IP address will be changed. The data will be migrated. We anticipate up to 8 hours of downtime, between approximately 8AM and 8PM PST. After the migration, you should reconfigure your network and/or utilize the new IP address manually inside your operating system.
We apologize for the inconvenience. We are processing these migrations as we are unsure if we will be continuing the Phoenix location due to recent issues in that location.
Check the network status page for any updates or changes in plans.
Comments
December 5th*
Will post the update on network status page.
Is the Virmach bag coming soon?
I need a gift for my wife.
https://in.tern.et/products/winrar-archive-messenger-bag-tern®
A merchant without any contractual spirit at all.
Sorry I missed the news.
Can anyone tell me the updates/problem with RYZE.PHX-Z004.VIRM.AC
Can't find on status.virm.ac
no email either.
@VirMach @FrankZ
https://microlxc.net/
@VirMach next time you are at the DC, post some photos of the servers.
Totally missed the news as I rarely use the Vps.
Will PHXZ004 be migrated too @VirMach ?
https://microlxc.net/
The email was related to nodes PHXZ001 & PHXZ003 being migrated. It did not say anything about PHXZ004.
But if PHXZ004 was one of the broken nodes I expect that would be re-set up in Los Angeles as well. If not, then IDK.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
@FrankZ here is the complete announcement, feel free to edit if necessary.
There was some major miscommunication with the datacenter provider for this location, which resulted in a major outage with no clear ETA for resolution. We were finally able to resolve this problem, however, it took longer as it was escalated to the management team with the provider. We'll evaluate this further and see if it's appropriate to move customers to another location to ensure a similar issue does not occur in the future.
The following servers are facing issues that >were complicated by the above situation, but >we are trying to get back on track with a >permanent resolution.
PHXZ002 - We have been able to bring this >server back online, but are having >difficulties with data recovery. Services are still inaccessible.
PHXZ004 - We have been unable to work with >the datacenter hands to bring this server >back to a functional state. At this point, >with the limited information collected, it appears to be a major issue with the motherboard and the server may need to be shipped back for data recovery. We do not believe the data is affected.
The following server has faced a more recent outage:
PHXZ001 - Potential firmware issues. We'll work with the datacenter to bring this back online, hopefully very soon.
Updates:
PHXZ001 has been brought back online but maintenance is not yet complete. It may reboot several times.
https://microlxc.net/
Thank you @Fritz The email I received is below. It seems there were two different email sent out related to the different nodes.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
I'll forget this problem for a moment since I know @VirMach is grabing money busy with Blackfriday.
https://microlxc.net/
Guys, why i can’t remove my cc on virmach ?
You'll hear about PHXZ004 after December 5th.
Noted Cap.
https://microlxc.net/