NexusBytes/SmallWeb Email Closure
I expect that not all NexusBytes/SmallWeb email service users signed up with legitimate email addresses, especially after reviewing them. However, a hefty portion of them view this forum. So I wanted to post my email to those users here, in case any of them missed it.
I am writing this to you as the owner/operator of MXroute LLC. NexusBytes (who acquired SmallWeb in 2021) has silently ceased operation. NexusBytes sold email services that were part of a reseller agreement with MXroute. Their invoices have only been paid by account credit we extended them to protect your service while we tried to negotiate with them to keep your service. All attempts to reach its owner have been silent for several months. We don't know your account details with them other than that their billing software included your email address when provisioning your service on our servers. We felt that someone owed you more than to discard your service silently. If no one else takes on that job, we'll do it.
On December 1st of 2023, all resold services from NexusBytes (and their acquisition, SmallWeb), will be terminated. We would love to have you as customers of MXroute but we will not be making any promotional offers for this, nor will we provide any migration assistance. We wanted to notify you of the coming events and give you time to work out your situation.
I am very sorry that we couldn't negotiate a transition, or anything for that matter, with the owner of NexusBytes. I hope your service will have been extended for more time than you paid for, but whether or not that is true is outside of my knowledge or ability to influence.
Hate radiates from the source. If you look around and see it everywhere, it's coming from you.