Warning: NexusBytes Deadpool Imminent, MOVE YOUR DATA
Was on OGF and saw this post from @Jord, looks like things have taken a turn for the worse at NB.
This isn't a post that I wanted to write, however it has become abundantly clear to me both via this thread and my communication (or lack thereof) with Jay that this isn't an issue that I can solve on my own.
I joined NexusBytes when Jay began to experience personal issues some time ago, things for the most part were going well, tickets were being responded to and services were remaining stable. I did not gain access to core systems, only the ticket system for which I could reply to tickets.
I just found out that some of the UK servers with Zare had not been paid, and this is why they are currently offline. I am unaware of the specifics of this, both directly with Zare and any other potentially affected providers as I was never given the right access to manage them. I've tried everything to get in contact with Jay, to get him to pay for the servers, but unfortunately, that has failed.
I'm beyond sorry and regretful that this has happened, the situation overall was difficult to navigate and I did not want to push for access to things that Jay was not comfortable with sharing. In hind sight, this was a mistake.
I would recommend taking any backups you can, while your servers are online. For any other affected customers whose services may already be offline, I will continue to try and contact Jay to see if we can get these back online.
Once again, I do apologise, but only having access to one system, is preventing me from being able to resolve this matter.
If I can help in anyway please let me know, I will try my best.