@VirMach said: Yeah I can already see us definitely having to limit it one per account
Surely you are then encouraging (what you don't want) people to create multiple accounts just to get multiple deals.
Agreed, might be an issue there. As much as I love the idea it might not be the best plan to let people make their own specials. I feel like it'll just boost the account resellers.
@fluttershy said: Agreed, might be an issue there. As much as I love the idea it might not be the best plan to let people make their own specials. I feel like it'll just boost the account resellers.
Yes, sounds preferable to keep it as simple as possible. Re multiple accounts, is SMS confirmation useless for this sort of thing?
Free Ryzen migrations have been disabled. We might add a button for migration with data back to original location (if you were moved away from where you originally were) but it seems like most people already created tickets about these, unless a bunch of people are waiting until button is released.
All broken VMs from re-installs mid-disk issue and all people who still have operating systems going into kernel panic will all be moved into SJCZB004B which will be used as a staging area, we'll email everyone and basically when they're ready to use their service they can move out (we may re-enable Ryzen button just for these and instruct in the email to basically just use the button when they're ready to deploy since they already have no OS or a broken OS.)
I am currently traveling in mostly remote areas until sometime in April 2024. Consequently DM's sent to me will go unanswered during this time.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
@VirMach said: Free Ryzen migrations have been disabled.
Did you have any time to have a look at paid migrations waiting for action
Went through a lot of tickets today, unfortunately everything isn't going perfectly in terms of the emergency maintenance and a few other things so not as much as I had hoped, still a huge dent. Also almost done going through and fixing every single VM with broken disk per above (SJCZ004B move) and migration LAXA014 and crediting those people with a 6 month service extension for having to put up with that @codelock you might be interested, still not done but going full speed over half done last several hours.
@cgs3238 said:
So paid Ryzen migration will be enabled? Maybe paid service transfer in near shedule?
No change to paid migration so yes it stays. And we'll try to add in giving people basically a free one if they might have been affected by an unwanted location change.
Transfer button was pretty much done last I checked Friday, so very likely it'll be released today.
Next up after those things is IPv6 all day with our developer to give it a last chance to try to semi-automate it but since it's the weekend it means for certain locations we'll have to wait on the DC network engineer.
And trying my best to make rDNS a thing on SolusVM by Monday, depends on how long delegation takes, they don't work over the weekend.
So hopefully by end of day if I can power through it, we'll be somewhere around:
All tickets Half tickets Set up nameserver/delegation IPv6 Half IPv6
Ship out servers and parts Migrate LAXA014 Recreate broken disks
(edit) Also please don't think I'm not going to focus on backup restorations or the dedicated servers) that are still waiting and other edge cases we completely missed, it's just considered part of "tickets" in the list. And of course we'll pick off the most important first where possible.
@VirMach said:
Next up after those things is IPv6 all day with our developer to give it a last chance to try to semi-automate it but since it's the weekend it means for certain locations we'll have to wait on the DC network engineer.
And trying my best to make rDNS a thing on SolusVM by Monday, depends on how long delegation takes, they don't work over the weekend.
So hopefully by end of day if I can power through it, we'll be somewhere around:
All tickets Half tickets Set up nameserver/delegation IPv6 Half IPv6
Ship out servers and parts Migrate LAXA014 Recreate broken disks
@HarveyLee said: I'm living in China,it seems I'm not suspended due to use of proxy to access my virmach account,even there's other coworkers within the same proxy server.
You think it's only because of proxy?
So you bought your account from scalper and your current info is something along
abdabn hadjhdjha
ahjdhjahjdahjhjdhjahjdhja
Street ajhdjhajhdahjd 1575
Pensylvania 158751
USA
right?
LOL
And I recalled one of my coworkers helped to setup my account.
@VirMach
Please View Ticket #945297
My former coworker gave me his account.
@HarveyLee said: I'm living in China,it seems I'm not suspended due to use of proxy to access my virmach account,even there's other coworkers within the same proxy server.
You think it's only because of proxy?
So you bought your account from scalper and your current info is something along
abdabn hadjhdjha
ahjdhjahjdahjhjdhjahjdhja
Street ajhdjhajhdahjd 1575
Pensylvania 158751
USA
right?
LOL
And I recalled one of my coworkers helped to setup my account.
VirMach
Please View Ticket #945297
My former coworker gave me his account.
Hello and thanks for contacting LowEndSupport!
Thank you for reaching out to us with your problem. I would like to inform you that we have kept your case on high priority, and our abuse team is working diligently to formulate a proper response to this issue at the earliest possible date.
However, given the nature of the issue, we have no current estimate as to when this will be resolved.
We are working tirelessly to get this resolved quickly, and we appreciate your patience.
We will surely keep you posted on any further updates.
In case you have any further questions or need assistance with something else, do let me know.
I am currently traveling in mostly remote areas until sometime in April 2024. Consequently DM's sent to me will go unanswered during this time.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
@Astro said: Just curious if this normal for the Tokyo machine. Seems like pretty low compared to everything I've seen and my other virmach machines I have.
Seems I remember VirMach saying Tokyo has a lot more VPN traffic and network load than most other locations.
What node are you on ?
I am currently traveling in mostly remote areas until sometime in April 2024. Consequently DM's sent to me will go unanswered during this time.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
@Fritz said: About that auto suspension thing, does that mean I can't use any VPN beside my home connection when visiting client area?
My understanding based on previous VirMach comments, is that using a VPN to access the client area will not in itself get you suspended. I've used a VPN many times to access the client area over the years and have never had a problem.
I am currently traveling in mostly remote areas until sometime in April 2024. Consequently DM's sent to me will go unanswered during this time.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
@Astro said: @FrankZ seems like the VPN traffic is to blame. Wonder why Tokyo is so hot as a location choice to route traffic.
Can't say for sure, but I expect because it is close to China.
(Time Warp)
I am currently traveling in mostly remote areas until sometime in April 2024. Consequently DM's sent to me will go unanswered during this time.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
Hey @VirMach - any recent issue with SJ dedis? Mine went offline in the last few hours. Rebooting it in the control panel didn't help and I don't see anything posted on the server status page.
@rpollestad said:
Hey @VirMach - any recent issue with SJ dedis? Mine went offline in the last few hours. Rebooting it in the control panel didn't help and I don't see anything posted on the server status page.
@Astro said: @VirMach makes sense! Thanks for the quick guide. The entire core is a welcome addition.
@FrankZ seems like the VPN traffic is to blame. Wonder why Tokyo is so hot as a location choice to route traffic.
Just to be clear when we say things like that it's obviously just one factor. Even if it's not used as a VPN, the other primary thing ends up being that like a VPN, the use case is based on a human being there to some level more, so it heavily follows a sleeping schedule/daytime nighttime and weekend and it's heavily local traffic.
So for example, Los Angeles is both US people and Asia, so the traffic ends up being balanced.
For Tokyo, it's more like 6 to 1 ratio for dayime peak and nighttime. So the time of day and the day (like weekend, people stay up longer and use it more in general) you perform the test will matter a lot.
@rpollestad said:
Hey @VirMach - any recent issue with SJ dedis? Mine went offline in the last few hours. Rebooting it in the control panel didn't help and I don't see anything posted on the server status page.
@rpollestad said:
Hey @VirMach - any recent issue with SJ dedis? Mine went offline in the last few hours. Rebooting it in the control panel didn't help and I don't see anything posted on the server status page.
Not just you, mine seems down as well.
We don't have monitors for dedicated servers. Bills for them are paid/autopay and up to date. Let me see what I can find based on reports so far. I assume probably a cabinet having problems that's used exclusively for these since we rent them and it's not our hardware/switch I'll contact Dedipath to see what's going on.
Comments
Surely you are then encouraging (what you don't want) people to create multiple accounts just to get multiple deals.
Agreed, might be an issue there. As much as I love the idea it might not be the best plan to let people make their own specials. I feel like it'll just boost the account resellers.
Yes, sounds preferable to keep it as simple as possible. Re multiple accounts, is SMS confirmation useless for this sort of thing?
Getting code via SMS in Russia (one time only, you know like captcha) costs like 1 RUB - 0.016 USD.
You think this is a barier?
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
https://lowendspirit.com/uploads/editor/gi/ippw0lcmqowk.png
Free Ryzen migrations have been disabled. We might add a button for migration with data back to original location (if you were moved away from where you originally were) but it seems like most people already created tickets about these, unless a bunch of people are waiting until button is released.
All broken VMs from re-installs mid-disk issue and all people who still have operating systems going into kernel panic will all be moved into SJCZB004B which will be used as a staging area, we'll email everyone and basically when they're ready to use their service they can move out (we may re-enable Ryzen button just for these and instruct in the email to basically just use the button when they're ready to deploy since they already have no OS or a broken OS.)
aarghhhhhhh such disappointment, much wailing, and gnashing of teeth. /j
I am currently traveling in mostly remote areas until sometime in April 2024. Consequently DM's sent to me will go unanswered during this time.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
^ LOL, with acquired phrase.
It wisnae me! A big boy done it and ran away.
NVMe2G for life! until death (the end is nigh)
Did you have any time to have a look at paid migrations waiting for action
So paid Ryzen migration will be enabled? Maybe paid service transfer in near shedule?
Went through a lot of tickets today, unfortunately everything isn't going perfectly in terms of the emergency maintenance and a few other things so not as much as I had hoped, still a huge dent. Also almost done going through and fixing every single VM with broken disk per above (SJCZ004B move) and migration LAXA014 and crediting those people with a 6 month service extension for having to put up with that @codelock you might be interested, still not done but going full speed over half done last several hours.
No change to paid migration so yes it stays. And we'll try to add in giving people basically a free one if they might have been affected by an unwanted location change.
Transfer button was pretty much done last I checked Friday, so very likely it'll be released today.
damn now im stuck in tokyo!
👹
I bench YABS 24/7/365 unless it's a leap year.
Next up after those things is IPv6 all day with our developer to give it a last chance to try to semi-automate it but since it's the weekend it means for certain locations we'll have to wait on the DC network engineer.
And trying my best to make rDNS a thing on SolusVM by Monday, depends on how long delegation takes, they don't work over the weekend.
So hopefully by end of day if I can power through it, we'll be somewhere around:
All tickets Half tickets
Set up nameserver/delegation
IPv6 Half IPv6
Ship out servers and parts
Migrate LAXA014
Recreate broken disks
(edit) Also please don't think I'm not going to focus on backup restorations or the dedicated servers) that are still waiting and other edge cases we completely missed, it's just considered part of "tickets" in the list. And of course we'll pick off the most important first where possible.
I cant wait for V6, maybe I won't have to tunnel anymore!
the free delights are served.
Crazy hard working.
@VirMach
Please View Ticket #945297
My former coworker gave me his account.
@VirMach got the machine with the help of your guide, thanks!
Just curious if this normal for the Tokyo machine. Seems like pretty low compared to everything I've seen and my other virmach machines I have.
Team push-ups!
Hello and thanks for contacting LowEndSupport!
Thank you for reaching out to us with your problem. I would like to inform you that we have kept your case on high priority, and our abuse team is working diligently to formulate a proper response to this issue at the earliest possible date.
However, given the nature of the issue, we have no current estimate as to when this will be resolved.
We are working tirelessly to get this resolved quickly, and we appreciate your patience.
We will surely keep you posted on any further updates.
In case you have any further questions or need assistance with something else, do let me know.
Regards,
I am currently traveling in mostly remote areas until sometime in April 2024. Consequently DM's sent to me will go unanswered during this time.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
Seems I remember VirMach saying Tokyo has a lot more VPN traffic and network load than most other locations.
What node are you on ?
For comparison:
TYOC029
TYOC039
I am currently traveling in mostly remote areas until sometime in April 2024. Consequently DM's sent to me will go unanswered during this time.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
About that auto suspension thing, does that mean I can't use any VPN beside my home connection when visiting client area?
@VirMach
https://microlxc.net/
My understanding based on previous VirMach comments, is that using a VPN to access the client area will not in itself get you suspended. I've used a VPN many times to access the client area over the years and have never had a problem.
I am currently traveling in mostly remote areas until sometime in April 2024. Consequently DM's sent to me will go unanswered during this time.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
I mean seeing as the closest location on the test appears to be Los Angeles, and it's the weekend, looks pretty normal.
thanks.
Can't say for sure, but I expect because it is close to China.
(Time Warp)
I am currently traveling in mostly remote areas until sometime in April 2024. Consequently DM's sent to me will go unanswered during this time.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
@VirMach makes sense! Thanks for the quick guide. The entire core is a welcome addition.
@FrankZ seems like the VPN traffic is to blame. Wonder why Tokyo is so hot as a location choice to route traffic.
Team push-ups!
Outside the GFW while still having good connectivity to China.
Hey @VirMach - any recent issue with SJ dedis? Mine went offline in the last few hours. Rebooting it in the control panel didn't help and I don't see anything posted on the server status page.
Not just you, mine seems down as well.
Just to be clear when we say things like that it's obviously just one factor. Even if it's not used as a VPN, the other primary thing ends up being that like a VPN, the use case is based on a human being there to some level more, so it heavily follows a sleeping schedule/daytime nighttime and weekend and it's heavily local traffic.
So for example, Los Angeles is both US people and Asia, so the traffic ends up being balanced.
For Tokyo, it's more like 6 to 1 ratio for dayime peak and nighttime. So the time of day and the day (like weekend, people stay up longer and use it more in general) you perform the test will matter a lot.
We don't have monitors for dedicated servers. Bills for them are paid/autopay and up to date. Let me see what I can find based on reports so far. I assume probably a cabinet having problems that's used exclusively for these since we rent them and it's not our hardware/switch I'll contact Dedipath to see what's going on.