VirMach
VirMach
About
- Username
- VirMach
- Joined
- Visits
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- Last Active
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- Member
- Karma
- 9,672
Comments
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(Quote) Oh those are just IP changes, I should probably update it for the live chat monitor.
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(Quote) Which ones?
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(Quote) Very nice and sane conclusion.
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Anyway, Tokyo is back in stock. This also means transfers will work back to Tokyo if you had a Tokyo service that was moved to the staging area (SJCZ004B.) Reminder on Tokyo setup fees: $10 - Monthly & Quarterly $5 - Annually $0 - Biennially
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(Quote) Doesn't even have restricted privileges of any kind anymore. Per the whole unflagging everyone thing. Also the funniest part about that screenshot is that we didn't even restrict people from making tickets, it just prevents them fr…
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Leave another 1/5 review. VirMach won't delete my free VPS!! :'(
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So strange, none of that was evidence of what you said in your review. Oh well. (Quote) Delete what service? I thought it's already closed, according to your review.
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(Quote) Curious, I won't read through all your posts, but where did you provide evidence of your account being closed as you said in your review? If your account is closed, how do you have an active service still?
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(Quote) Maybe we could respond to tickets faster if we didn't have customers such as yourself creating as many tickets as you have over a non-issue. Ever thought of that? I'm glad that you had to wait for a response or that you received n…
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(Quote) Refunded, you can keep it until end of term as I don't want you to use this as fuel for your next lie. Every time you've asked for a refund or mentioned it it sounds more like you want to be a martyr so you can say how VirMach canc…
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(Quote) Wow I'm jealous if they get $12/yr per server and all we get is $5/yr for 5 years plus a cancelled $2/yr and like 50 forum posts, 6 tickets, and a negative reviews.
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(Quote) Wait that's all you want? Sure. Ticket # for refund.
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(Quote) There's no answering some people. He's received too many responses already if you ask me and it's all a game to him. Nothing I say will satisfy whatever angle he's trying to play at this point. He wants me as his personal…
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(Quote) Oh god it's this guy. Okay makes sense now.
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(Quote) I didn't even read it the first time, I read the post I replied to and nothing else.
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(Quote) Evidence for what? What's with everyone and always wanting evidence? What am I a private investigator?
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(Quote) Everything is always so obvious and clearly has a motive.
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Hey guys, pro tip here. Definitely actually use this for fastest support, versus coming up with your own title/custom department. (Image) Like average same-day response versus a few days right now. Everyone seems to love to do their own titles an…
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(Quote) If it's closed it can't be suspended, it'd be terminated. So it means it's not closed yet?
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(Quote) Kernel panic is most likely due to not enough memory, I've noticed for example Ubuntu 20 does that, maybe since it's LTS auto update version it crashes on the updates after install. The different IP address should have been fixed …
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(Quote) Migration will come back later, it'll go back to being limited based on packages (how it originally worked.) We'll allow Tokyo in the mix but with a disclaimer that we may migrate you back to closest location near Tokyo with approp…
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(Quote) Your service transfer should happen soon. This time "sooner" soon than the last "soons." So I'd recommend not breaking any of our terms of service until then.
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(Quote) We've been using SJCZ004B exclusively as a staging area. It allows us to quickly move over any VMs with broken LVMs, broken operating system causing overloading, etc. Then it allows the customer to redeploy. This gives them a chance to…
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(Quote) Asking developer to make a 36th change on the code and maybe it'll work. I've started cleaning these up to increase the likelihood of that happening, we also have a new plugin we're going to run today that should fix the othe…
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Not reinstall button, it's on service page and called redeploy. Let me know if it has issues.
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(Quote) Couldn't have said it any better. I had some version of this written in my original longer version reply but I figured it'd be translated over and posted around and wanted to avoid any confusions. So instead I went with the "p…
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The end is nigh, some mad lad actually requested a cancellation and refund on their Tokyo $8.88 To be fair that seems to be his most expensive service... somehow, smart guy got in on all the good deals over the years. Which one of you was it??
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(Quote) There's no obligation to renew. Everyone can still cancel the service, we don't mind if they do that. This has nothing to do with... anything. So wait you're upset that we're not terminating them or keeping them suspended…
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(Quote) What situation would that be? Anyone who has one location they ordered in who got moved to another can create a ticket to migrate over with that if they provide the details. For example if you originally had NYC and ended up in Tampa due to …
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(Quote) Paid or unpaid?
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(Quote) Yeah sure, anyone in Tampa who has a problem and wants to move to Miami can contact us.
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(Quote) The only change was what I stated, we're not going back and restoring orders from flagged accounts or whatever else. None of them were cancelled "for no reason." Either no space, multi-account, other account issue, etc.
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(Quote) I still don't understand how you're interpreting this or what you're suggesting be done instead, because it's not like we immediately gave in to people's demands. Are you only speaking about the portion of this direc…
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(Quote) This isn't surrendering, giving in, being a coward, or a reverse change to our core policies. It's a well thought out final ceasefire and restructuring that we're able to do with minimal negative impacts right now. It's n…
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All multi-account/flags have been reset to default good standing. All flagged for closure and suspended have been unsuspended. I'll have more information soon, here and on our website on any potential changes and how flagging in the future wil…
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Anyway pretty much all of Tampa got screwed up during shipping since one datacenter sent it out like 3 servers per box with what I assume to be no padding since I don't know how else it'd fit, and the receiving datacenter also wanted to se…
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(Quote) Tampa pretty much has had issues sprinkled on everything, I've been managing it without actually making datacenter hands requests as I'm afraid it could be a repeat of every other hands request we've made in Tampa in the past.…
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(Quote) No comment on Tokyo other than some decisions/changes need to be implemented and obviously we didn't end up running that sale. There won't be another Tokyo sale for now until we sort out existing Tokyo things for existing customers.
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(Quote) Account cleared, I think you're the first case in a long time that was actually just an old flag someone else may have done incorrectly.
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(Quote) There's two VMs offline here, I'm taking a quick look in case there's a major issue that could affect others. I've verified the issue, I know the fix, doing it now. (edit) Brought the two back online.
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Small update on NYCB009 (shared hosting) for anyone who's interested in asking any questions, I wouldn't normally go over it on the network status page as it would just confuse people but we did mention it to some degree there. We've…
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(Quote) Slight delay on NYCB041. It was planned for the same day but pushed forward to probably Sunday or Monday. (Quote) If I understand correctly, you're marked as ineligible for purchase but want to purchase the extra support for your accou…
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(Quote) This is unfortunately a great way to speedrun deadpooling and it should only be done under extreme circumstances, which we did do last year. It's calmed down enough to where it should not be utilized as an option. Existing customers ben…
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(Quote) Did you guys know that while a single-breasted suit jacket commonly has 2 buttons, a double-breasted suit has 4 to 6 buttons? I personally like wearing a single-breasted one and saving the extra buttons for the client area.
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New ISO list is almost done syncing. We're going to try to update ISOs monthly for those marked as being latest version but mostly focusing on Ubuntu, Alma/Rocky, Debian. * Netboot * Ubuntu Desktop (22.04.1 LTS) * Ubuntu Server (22.04.1 LTS) *…
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(Quote) TYOC040 is being worked on next. Everyone will receive 1 month of credit or extension.
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(Quote) xTom makes it easy. I can send them one sentence and they deal with it. Other datacenters it's usually a lot of back and forth and I have to write a long message and make sure everything is stated perfectly and check back on it a lot as…
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(Quote) Someone's already tasked with recreating these/crediting you. I know the situation is far from ideal or acceptable and was handled poorly but hopefully we'll have a resolution soon. Then if you had any data I'm still trying to…
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(Quote) Ironically this could mean I can bring it up faster if it's just a "normal" crash. Okay let's see how it goes it's 5:55 right now and I'm taking a look. Oh no it's my least favorite issue. I'm phoning …
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Feel free to run a YABS and tell me if anything feels off but if you kill the node I guess someone will blame @FrankZ