@Freek said: get the feeling this is a forced move to their cloud platform
Anyone can request to stay in the older platform if you feel that works better. We use newer, more expensive hardware with the new cloud platform for the most part, so we're actually happy if you stay in the old one.
Some of the things that are also available in the new panel:
completely redesigned custom ISO, which actually works very well.
VLAN based private networking
routed IPv6
SSH keys (coming soon)
snapshots (coming soon)
It pretty much allows us to do whatever we want to do, while also being able to do it the best way possible.
You will find a bunch of comments around that say "Pressing boot does not work" or "ISO does not mount".....that is because SolusVM API was never really designed to be used on our scale. Most of these basic problems (I know it seems small but it's not) are now fixed.
Developing your own platform (and doing it right), and maintaining it costs faaaaar more than SolusVM ever will. It will probably be 4-5+ years before we reach our ROI on it compared to using SolusVM with it's $10/node/month pricing. I know it's usually thought in these parts that human cost is free, but it's the single most expensive cost of running our business.
Also - 11th April today, which means 11 years in business today
I am currently traveling in mostly remote areas until sometime in April 2024. Consequently DM's sent to me will go unanswered during this time.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
I don't like the new cloud platform. In my opinion it still needs a lot of work in displaying resources allocated to server, renewal date, renewal price, monthly bandwidth consumption, datacenter, and so on. It really needs to be more clear or more specific about each service provided.
EDIT: It would also be beneficial for customer to be able to cancel a cancellation-request (after cancellation was requested). Opening tickets which have very low support, a few days before cancellation comes in effect, would mean the service would already be cancelled by the time customer gets an answer.
@hosthatch said: Developing your own platform (and doing it right), and maintaining it costs faaaaar more than SolusVM ever will.
This is something people don't seem to understand... Time is money, and major projects with good developers don't come cheap! This isn't just a one-off "pay someone $200 on Fiverr" job, it's more like a months- or year-long project with experienced developers and sysadmins.
@hosthatch said: 11th April today, which means 11 years in business today
Is it still Chicago storage issues or NVMe this time?
I am currently traveling in mostly remote areas until sometime in April 2024. Consequently DM's sent to me will go unanswered during this time.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
Yeah, my Chicago storage went down it seems. Around 5 AM CEST according to uptime monitors.
Must be an issue with a separate node, as it was previously unaffected by the initial issue in Chicago.
Comments
congrats! ;-)
PS: 11TB storage @ $11 deal?
Happy Birthday!
Congrats 🎉👏
Congrats and happy birthday
Sultan Muda - Amazon Store
Happy birthday @hosthatch
Congratulations
I am currently traveling in mostly remote areas until sometime in April 2024. Consequently DM's sent to me will go unanswered during this time.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
Happy anniversary @hosthatch !
I don't like the new cloud platform. In my opinion it still needs a lot of work in displaying resources allocated to server, renewal date, renewal price, monthly bandwidth consumption, datacenter, and so on. It really needs to be more clear or more specific about each service provided.
EDIT: It would also be beneficial for customer to be able to cancel a cancellation-request (after cancellation was requested). Opening tickets which have very low support, a few days before cancellation comes in effect, would mean the service would already be cancelled by the time customer gets an answer.
Congratulations! Happy anniversary. 🎉🎊🥂
This is something people don't seem to understand... Time is money, and major projects with good developers don't come cheap! This isn't just a one-off "pay someone $200 on Fiverr" job, it's more like a months- or year-long project with experienced developers and sysadmins.
Happy birthday to Hosthatch!
Daniel15 | https://d.sb/. List of all my VPSes: https://d.sb/servers
dnstools.ws - DNS lookups, pings, and traceroutes from 30 locations worldwide.
Happy birthday @hosthatch - is it sad that I actually have your birthday marked in my calendar? (in case there are any deals...
)
(although it looks like @FrankZ got custom keyrings made up so I still have a way to go, yet... )
Anyone having problem with the VPS again? Mine has been down since a few hours ago
At least tell us where
As in Title - Chicago
Silly me.
Sorry, clearly I need some shut-eye.
Is it still Chicago storage issues or NVMe this time?
I am currently traveling in mostly remote areas until sometime in April 2024. Consequently DM's sent to me will go unanswered during this time.
For staff assistance or support issues please use the helpdesk ticket system at https://support.lowendspirit.com/index.php?a=add
Yeah, my Chicago storage went down it seems. Around 5 AM CEST according to uptime monitors.
Must be an issue with a separate node, as it was previously unaffected by the initial issue in Chicago.
Website: thomassen.sh
Mine is NVMe
Same.
Ah, so if NVMe is affected too, it's probably just network-related then.
Website: thomassen.sh
Their IP range(s) in Chicago seem to have disappeared from the global routing table, so likely a network (or power?) issue.
https://lg.ring.nlnog.net/prefix_detail/lg01/ipv4?q=134.195.89.0/24
dnscry.pt - Public DNSCrypt resolvers hosted by LowEnd providers • Need a free NAT LXC? -> https://microlxc.net/
...aaaand things seem to be back up.
dnscry.pt - Public DNSCrypt resolvers hosted by LowEnd providers • Need a free NAT LXC? -> https://microlxc.net/
I also have my servers down. Confirmed.