VirMach - Complain - Moan - Praise - Chit Chat - Flan

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  • @JoeMerit said:

    @tetech said:

    @JoeMerit said:
    NY location is now with RoyaleHosting , is this an upgrade on dedipath?

    I would say so, since they are operational and Dedipath is not.

    I was asking more along the lines of their network stability/connectivity and ddos protection now with Royalehosting vs when Dedipath was in operation.

    Yes, ddos protection is functional and network routing is greatly improved.

  • @tenpera said:
    @VirMach, so DALZ007 is good as it is? No I.P changes?

    Temporarily. These are still included in the Dedipath migrations, but we were able to fix routing on it to allow more time to properly migrate them instead of loading in from backups. The backups are already also loaded in so we'll keep them there in case it faces issues again so it will be a quick switch over, but we may use the space for other customers .

    We're going to refresh the backups for any node that did return online. All 47.87.xx.xx IP addresses will also be getting an IP change this month, we'll send out notifications soon.

  • JabJab TOP Member 2027

    @yoursunny said:

    @Jab said:
    Damn you VirMach! Can you like have a bigger/longer outage so we can get +1 year for free on every VPS?!

    I'd rather not take an extra year, but I want to spin the wheel for doubling the specs on my forever-free NVMe2G, but the chances shall be slightly in my favor after all the DeadPath stress.
    For example, 69% chance of doubling to NVMe4G, 31% chance of having the server deleted instantly.

    Two other providers offered me NVMe2G or SSD2G with price match, both with working IPv6.
    Thus, having this IPv6less NVMe2G deleted at 31% chance is an acceptable risk.

    That seems like a good plan to ask for Black Friday and VirBot.
    My only grievance (#firstworldproblems, hehe jkjk) is this monthly payment plan we have and every damn month when I see New Invoice e-mail I am scared that I forgot to pay for something - make it yearly please as Christmas 🎁

    Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.

  • I just want to drop an idle instance 3c,5g,50G at 30$.

  • Did anyone get a service period extension for their VPSHARED service downtime?

    @Virmach please check ticket #804874

  • General more detailed update on everything else, overdue from the other day.

    Flexential:

    Dallas still has two servers with routing issues, for whatever reason they're announced with Psychz now and perfectly timed to set off a false alarm. Otherwise everything is up. Atlanta is up except for ATLZ002, which we've already migrated to NYC from backups and just need to load them in and change IP addresses. This will likely happen tonight or tomorrow morning. Denver is back up, half the people on DENZ002 were already loaded in from backups and will stay there.

    I have a meeting with them tomorrow afternoon, I believe. It doesn't seem like they're going to be powering anything down and I'll speak with them to see if we can make it work to stay there. Otherwise if the deal falls through for Dallas, we wanted to go with DataPacket but that didn't really pan out well. They do not have any cabinets we can rent and would want us to go into their shared per-unit hosting and won't really help with anything. Atlanta could fully be moved to NYC, as we do not have any other plans outside of Flexential, and Denver will likely be closed out in any case as we never fully moved forward (less than 250 virtual servers left.) Unless Flexential comes back with a sweet deal which is unlikely.

    We're exploring sending in 2 to 4 additional servers to QuadraNet Chicago, in case we need to move Dallas, or securing other colocation in Dallas as we'd like to keep this location. I'll have more information after the call with Flexential.

    Sabey:

    Seattle is not looking good. We do have backups, but they're the oldest of the bunch as there was apparently some internal miscommunication. This was already added to the pop-up for this location but you may not have seen it as the timeout appears to affect it. In any case, we'll likely also split this off into its own network status and communicate more information there.

    Sabey pulled down the servers pretty quickly and it's been radio silence from them. This is likely going to end up in a game of trying to get our equipment back that's going to drag out so we may move forward as if the location is being retired.

    As everything settles down a little bit, I plan on taking replacement servers to QuadraNet LAX, hopefully by today, and we'll begin loading in from backups. This might be slightly delayed as we want to load in people into new IPv4 addresses to avoid more grief or confusion when it has to be changed again later this month.

    Evocative:

    San Jose seems to be moving forward. Most of San Jose was IPv4 we still had from Dedipath so they lost connectivity, but the single server left over with our IP space also went down shortly after, and I'm not getting much communication from them. We do have a contract signed and they are worked on provisioning and giving back our equipment so I'd say we are not too far off from that happening. We will likely decide to just wait in this case, because if we move people away and load in from backups it will be a confusing move back. We'll most likely update the network status page tracking this more closely and may add a button somewhere for anyone who does not want to wait to get provisioned in any first-available location with maybe the possibility of backups loaded in or try to set up a staging area to quickly be able to send out preserved data to anyone who requests it. This isn't yet set up so you'll have to wait for network status update. NYC is pretty much done, we're just waiting for them to fix networking for the storage server at this time.

    @Rero said:
    I can't pay an invoice, get this error:

    Oops!
    Something went wrong and we couldn't process your request.
    Please go back to the previous page and try again.

    Is anyone faced it?

    We're starting to get some reports, what payment method?

  • Aww crap! Here comes LAX from SEA. :'( Waits impatiently until a migration becomes possible..

    Yer getting there @Virmach; you must be seeing some light at the end of this particular tunnel?

    In stasis until the shitposting stops/abates.
    Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural.
    It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).

  • cybertechcybertech OGBenchmark King YABS 24/7/365

    @AlwaysSkint said:
    Aww crap! Here comes LAX from SEA. :'( Waits impatiently until a migration becomes possible..

    Yer getting there @Virmach; you must be seeing some light at the end of this particular tunnel?

    whenever he sees light, another meteor hits again

    I bench YABS 24/7/365 unless it's a leap year.

  • @VirMach said:

    Generally if this occurs, you should not make a ticket and should check the network status page, but I've already reported this to our developer.

    @VirMach
    I've tried doing this several times by trying to change internet providers but I can't submit a ticket. please check my DM on this forum.

  • FrankZFrankZ ModeratorOG
    edited September 2023

    I received an email from Virmach saying my Denver VM was migrating , but my Denver VM just sent me this video.
    I am confused now.

  • I can't pay an invoice, get this error:

    » show previous quotes

    Is anyone faced it?

    We're starting to get some reports, what payment method?

    Crypto

  • I love my Denver VM, would rather it go to Phoenix than LA!

  • Sad if SEA goes away but I'm not placing blame. It's a crap situation. DEN was a nice unique location, so really was hoping that would stick around but mine is being migrated also. Sounds like I'm going to have to shed quite a few servers at renewal, since I don't need 10-15 at the same location.

  • edited September 2023

    @rpollestad said:
    Sad if SEA goes away but I'm not placing blame. It's a crap situation. DEN was a nice unique location, so really was hoping that would stick around but mine is being migrated also. Sounds like I'm going to have to shed quite a few servers at renewal, since I don't need 10-15 at the same location.

    I'm hoping we get some kind of migration options again after this is all said and done, I'm definitely going to end up with more in LAX than I need and wouldn't mind paying a migration fee to shuffle things around.

  • any update with storage servers?

    node is locked right now on whmcs.

  • @dedicados said:
    any update with storage servers?

    node is locked right now on whmcs.

    My servers came back up a few hours ago. Haven't checked the consoles but the servers are online.

  • @skorous said:

    @dedicados said:
    any update with storage servers?

    node is locked right now on whmcs.

    My servers came back up a few hours ago. Haven't checked the consoles but the servers are online.

    mine not yet. i will wait a little more.

    thanks

  • @dedicados said:

    @skorous said:

    @dedicados said:
    any update with storage servers?

    node is locked right now on whmcs.

    My servers came back up a few hours ago. Haven't checked the consoles but the servers are online.

    mine not yet. i will wait a little more.

    thanks

    Just in case, I think I have one that is still down. I thought it was in LAX but since I can't see the console and the one I know is in LAX I can I'm guessing it's in NYJ and just hasn't come up yet.

  • edited September 2023

    @VirMach My vps has moved from NY to LA due to the whole dedipath ordeal.
    I use mine as a personal proxy server. LA has very high ping for me! honestly it is unusable for my case!
    any chance you could move it back to NY or even Europe would be better!
    if it is doable, I can make a ticket!

  • @cyforex said:
    @VirMach My vps has moved from NY to LA due to the whole dedipath ordeal.
    I use mine as a personal proxy server. LA has very high ping for me! honestly it is unusable for my case!
    any chance you could move it back to NY or even Europe would be better!
    if it is doable, I can make a ticket!

    Not be accusatory, but just in case - how do you know it moved to LA? Email or ... ?

  • FrankZFrankZ ModeratorOG

    @cyforex -
    What node does it show in the billing panel ?
    What is your IP number ? Show it like this 46.233.45.xx

  • Looks like I missed a call with Sabey yesterday but they reached out again and we're getting the ball rolling with that location as well. Their directory of leasing was very nice and he's also going to look into trying to get everything powered back on for us.

    The Flexential meeting got pushed up to Monday, and Evocative another meeting Monday as well.

  • htop shows that I have 4 core VPS.

    But when I run command cat /proc/cpuinfo | grep -i processor | wc -l then the output is 8

    $ cat /proc/cpuinfo | grep -i processor | wc -l
    8
    

    Is this command showing that there are 4 cores and 2 threads per core so total 8 threads?

  • @lesuser said:
    htop shows that I have 4 core VPS.

    But when I run command cat /proc/cpuinfo | grep -i processor | wc -l then the output is 8

    $ cat /proc/cpuinfo | grep -i processor | wc -l
    8
    

    Is this command showing that there are 4 cores and 2 threads per core so total 8 threads?

    Take the 'wc -l' off the end ( you're just counting the number of lines ) or add a ^ to your grep to get an accurate accounting.

    [root@chiron ~]# cat /proc/cpuinfo | grep -i processor
    processor : 0
    model name : AMD Ryzen 9 3950X 16-Core Processor
    processor : 1
    model name : AMD Ryzen 9 3950X 16-Core Processor
    processor : 2
    model name : AMD Ryzen 9 3950X 16-Core Processor

    [root@chiron ~]# cat /proc/cpuinfo | grep -i ^processor
    processor : 0
    processor : 1
    processor : 2

  • Sabey called again, they sent someone in to check on everything and they did not power it off. There's a lot of moving parts on their end as well as they've been busy this week as a result of what happened, so they're going to get back to us on Monday but I'm pretty confident that they are actually trying their best to help out.

    I'm going to see if there's any routing issues here as well similar to what happened with Psychz randomly announcing our space, but otherwise it could just be a case of the switch giving out. RPKI does look valid though.

    I will say though that they've definitely done a complete 180 in my head, they're really nice people just seems like they were swamped with requests. The guy that called even had everything already pulled up even though I didn't specifically mention our original email to them and was just trying to figure out if they'd even sell us space (I contacted multiple departments.) He's also assisting us in contacting carriers to speed that along since the do not provide their own blend. It may be worth it holding off on this location as well until they get it going, and we maybe focus on seeing if we can put something together where San Jose and Seattle customers can request to load in sooner from backups and permanently leave their old service behind (as an option.)

  • JabJab TOP Member 2027

    @VirMach said: are actually trying their best to help out.

    WHAT KIND OF SORCERY IS THAT?!

    Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.

  • @VirMach, so Seattle is not moving to L.A, right?

  • @tenpera said:
    @VirMach, so Seattle is not moving to L.A, right?

    I like your optimism in making a declarative permanent statement.

  • I quite liked Seattle and hope it works out with Sabey. I don't at all mind losing backups or changing IP; I can easily reinstall from ansible.

  • AlwaysSkintAlwaysSkint OG RETIRED
    edited September 2023

    @VirMach said: .. really nice people just seems like they were swamped with requests.

    Kindred spirits?

    Yay for SEA ! :D

    In stasis until the shitposting stops/abates.
    Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural.
    It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).

  • Something happened to NYCB030 as my VPS has become very slow. SSH is unresponsive. May be some network problem?
    The other NYCB043 is fine.

  • lesuserlesuser OG
    edited September 2023

    Now NYCB043 is also down. My site on NYCB030 is slow but working fine but cannot SSH. Rebooted machine but same problem. This is what I see from VNC.

  • NYCB028 is up. For now :P

  • @VirMach give us your phone number. We missed you and wanna have romantic chat :)

  • JabJab TOP Member 2027

    @ehab said:
    @VirMach give us your phone number. We missed you and wanna have romantic chat :)

    1 (800) VPS 2176

    Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.

  • edited September 2023

    @Jab said:

    @ehab said:
    @VirMach give us your phone number. We missed you and wanna have romantic chat :)

    1 (800) VPS 2176

    i will not call that guy again.
    he made me cry.

  • DE & AMD DDoS protection when?

  • @lesuser said:
    Now NYCB043 is also down. My site on NYCB030 is slow but working fine but cannot SSH. Rebooted machine but same problem. This is what I see from VNC.

    Is this a DDOS attack?

  • FrankZFrankZ ModeratorOG

    Looks like outbound to port 123 which is Network Time Protocol (NTP), used for time synchronization. Being blocked by your fire wall. I can't tell anything else from that screen shot.

  • @skorous said:

    @cyforex said:
    @VirMach My vps has moved from NY to LA due to the whole dedipath ordeal.
    I use mine as a personal proxy server. LA has very high ping for me! honestly it is unusable for my case!
    any chance you could move it back to NY or even Europe would be better!
    if it is doable, I can make a ticket!

    Not be accusatory, but just in case - how do you know it moved to LA? Email or ... ?

    @FrankZ said:
    @cyforex -
    What node does it show in the billing panel ?
    What is your IP number ? Show it like this 46.233.45.xx

    My bad, the problem is solved today! my ping is now normal.

    No I didn't receive any emails or anything I just used ping.pe to test my ping which was high almost all over US and I assumed they have moved to LA, but now is normal.

  • edited September 2023

    So, I have this 'BF-SPECIAL-2020' server that is due in a week. It was previously a three-thread Xeon processor, but was migrated to a Ryzen with the same thread count. I really want to renew this for another year at approximately $30, but virmach only accepts cryptocurrency in BTC. Given the current mempool, the transaction fees will nearly double the cost. Should I renew it anyway, or should I let it lapse?

    P.S virmach pls add more cryptocurrency payments other than btc

    You probably saw me somewhere...

  • @Zreind said:
    DE & AMD DDoS protection when?

    Probably never, xTom doesn't really have the resources for that.

  • @fluttershy said:

    @Zreind said:
    DE & AMD DDoS protection when?

    Probably never, xTom doesn't really have the resources for that.

    Ehh. I tired of getting null-routed. I can't even access my server while attack is already stopped.

  • @ricANNArdo said:
    Given the current mempool, the transaction fees will nearly double the cost. Should I renew it anyway, or should I let it lapse?

    P.S virmach pls add more cryptocurrency payments other than btc

    If the transaction fees are almost doubling the cost of a three core machine then I'm guessing it's a pretty good deal. If Renee it anyway but that's just me.

  • edited September 2023

    @tenpera said:
    @VirMach, so Seattle is not moving to L.A, right?

    @ricANNArdo said:
    So, I have this 'BF-SPECIAL-2020' server that is due in a week. It was previously a three-thread Xeon processor, but was migrated to a Ryzen with the same thread count. I really want to renew this for another year at approximately $30, but virmach only accepts cryptocurrency in BTC. Given the current mempool, the transaction fees will nearly double the cost. Should I renew it anyway, or should I let it lapse?

    P.S virmach pls add more cryptocurrency payments other than btc

    Our Coinbase payment gateway broke and due to how it was coded it was breaking other parts of the website. We got rid of it for now, we're looking into developing another module ourselves and figuring out what's going on with it in development mode elsewhere.

    That's going to be our internal procedure for dealing with anyone reporting attacks or if they get nullrouted by attacks, moving them to NYC.

  • @Zreind said:
    DE & AMD DDoS protection when?

    Basically move to NYC if you need any serious protection. We're not advertising it as such but it's the only location with very good protection.

  • @VirMach, SEAZ002 is not powered on, still waiting or move to L.A?

  • @VirMach, SEAZ002 is not powered on, still waiting or move to L.A?

    Nothing in Seattle is powered on.

  • @tenpera said:
    @VirMach, SEAZ002 is not powered on, still waiting or move to L.A?

    Instructions added to network status page. Follow them exactly based on whether you want to move to LAX or not, we'll start processing these in batches every few hours. Additional note, anyone in the first few batches will move to 47.87.xx.xx IP addresses which we know here will be getting an IP change again by September 30th.

  • edited September 2023

    Keep in mind I'm personally rejecting every person's request if they already sent in tickets ignoring the network status page in the past. So if you get rejected either you entered it wrong or you didn't previously follow ticket etiquette during high volume of tickets.

    This is extra work we're doing to accommodate any customers who patiently waited for updates.

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