@gritty said:
any process for new ipv4 at laxa007?
Same problem here (stuck with the old dead IP). I opened a ticket 21 hours ago.
I don't expect opening a ticket is going to get you a new IP assigned any faster than the rest of us that are waiting on LAXA007. Just saying.
Well the Network Status page doesn't say anything about LAXA007 still needing IP assignment work, so for some reason that gave me the impression that it was "done" and this would be considered an "unknown issue".
I do have some updates available but I'm not providing them as it's very messy on all sides, more than usual, and won't be valuable outside of confusing everyone. If I had provided updates over the last few days they would've changed several times already.
@duc5e said:
I have 2 ipv4s but when I moved to the new node TPAZ004, I only had 1 ipv4 left. Is there any way that can help me?
Look at the ticket in your account that was sent to notify you of your IP change (if you received one). It will likely say:
This ticket was created to notify you of an upcoming change with your service. We will be changing your server's main IP address and additional IP addresses on Thursday, Maybe Never.
Old IP address(es): xxx.xxx.xxx.xxx, xxx.xxx.xxx.xxx
New IP address(es): xxx.xxx.xxx.xxx
If it shows you had 2 already it will make it easier to prove there was an error. You can open a new ticket and screenshot that to show you should have 2. I'd only do that though once your single "new" IP is working in case you are in the transition process.
@VirMach said: TYOC038 - Royally screwed, anyone who makes a ticket for existing outage report, I'm just moving away from Tokyo. Will update network status page in a moment. Data recovery may not be very easy, but trying. May all have to end up being moved away. And no, not enough space to be moved to Tokyo.
Any news regarding TYOC038?
I don't want to move out of Tokyo. Is it possible to migrate to another node in Tokyo, or if it takes longer to fix, I don't mind waiting. My only requirement is not to move out of Tokyo.
@VirMach said:
I do have some updates available but I'm not providing them as it's very messy on all sides, more than usual, and won't be valuable outside of confusing everyone. If I had provided updates over the last few days they would've changed several times already.
Any update on CHI-Z027 please?
When I am able to VNC into my server in-between long bouts of being unable to due to the timing out issue in my ticket, I can't ping the outside world. The VNC viewer is still showing the old IP in the "address" section.
@lolmi said:
I have a ticket for migration that says it is closed, but I paid $3, what should I do about this?
Can I ask how you were able to request a paid migration through the billing panel ?
I have not seen any locations available in the migration pull down for months on any of the non-special VMs I have.
@lolmi said:
I have a ticket for migration that says it is closed, but I paid $3, what should I do about this?
Can I ask how you were able to request a paid migration through the billing panel ?
I have not seen any locations available in the migration pull down for months on any of the non-special VMs I have.
I just said wrong, it's a Transfer Service, not a migration, sorry.
I expect he means transferring a VPS from one account to another. As I am unaware of any service other than migration without data, or a transfer that costs $3.
This ticket has been marked as "rejected" by a member of our staff. This means either (1) this is something we cannot do either due to policy or not possible, (2) your ticket was not descriptive or created incorrectly or included incorrect information, (3) your issue can be resolved by visiting the knowledgebase, or (4) this was already answered or not part of the support level provided for your account.
If this was a billing request, it most likely means you are not eligible for this being processed. If you were requesting technical support, perhaps you have a limited support plan and your request was outside of what's covered. Your ticket may also be flagged as rejected if you may have already received a resolution in previous responses, as mentioned above, or if we do not discuss what you're requesting as part of the normal level of support we provide (for example, you might be asking us about a promotion or a trial or something we don't offer.)
If you do create a new request, please make sure to first review everything we have mentioned. In most cases, any further requests may also be rejected.
@skorous said:
In case I missed it, do we know what happened to the NY storage servers? Went offline day or two ago.
A couple of people have mentioned that it was inaccessible, but there has been no official word, that I have seen, about the cause, or resolution, of the outage.
EDIT: It is on the status page, so VirMach is aware.
Affecting System - NYCB004S
10/06/2023 04:28 Last Updated 10/06/2023 04:28
NYCB004S is offline, and we're looking into the issue. We apologize for not updating you sooner in this case.
@lolmi said: I just said wrong, it's a Transfer Service, not a migration, sorry.
I expect that ether you, or the receiving account, is not eligible for transfers.
Was the $3 refunded to your account credit ?
If so, then you're done. You should not try the transfer again.
If not, was this the first time you attempted the transfer, or was the transfer rejected previously.
If rejected previously, consider the $3 as getting off easy.
If not, I would like to thank you for your donation to the cause.
@lolmi said: I just said wrong, it's a Transfer Service, not a migration, sorry.
I expect that ether you, or the receiving account, is not eligible for transfers.
Was the $3 refunded to your account credit ?
If so, then you're done. You should not try the transfer again.
If not, was this the first time you attempted the transfer, or was the transfer rejected previously.
If rejected previously, consider the $3 as getting off easy.
If not, I would like to thank you for your donation to the cause.
The ticket was closed, but 3 knives were not returned to my account, the first time Push
Anyone have update on SEAZ002/LAX1Z015 i see nothing no where vm is unlocked in client area, but unable to boot up etc so i don't know if i am missing something, somewhere.
Thanks guys.
Affecting System - DALZ004, DALZ007
Last Updated 10/06/2023 04:47
Update 9/28 -- Equipment has been finally released by the datacenter and will likely be shipped to Atlanta tomorrow, arriving either Saturday or Monday. This could be delayed further.
Update -- We are receiving tickets asking for an update. There is no update. The facility has not provided us with an update, so as per above this means it's been further delayed.
Thanks for letting me know even if there's nothing new.
@FrankZ said: @DeviousDev - Does it not turn on at all, or when you go into VNC it says something like "No boot disk", or is it something else ?
It doesnt boot at all and vnc give me error Failed to connect to server (code: 1011, reason: Failed to connect to downstream server) and there is no iso mount and when i take a look at the advanced panel Operating System is empty. i don't want to open a ticket but i am kinda in the dark to be honest.
Thanks
@FrankZ said: @DeviousDev - Does it not turn on at all, or when you go into VNC it says something like "No boot disk", or is it something else ?
It doesnt boot at all and vnc give me error Failed to connect to server (code: 1011, reason: Failed to connect to downstream server) and there is no iso mount and when i take a look at the advanced panel Operating System is empty. i don't want to open a ticket but i am kinda in the dark to be honest.
Thanks
The previously locked NYCB027 node has now become the unlocked NYCB035 node (ip: 74.217.x.x). I can access it via VNC, but it seems there is no routing, and the network is not functional.
@FrankZ said: @DeviousDev - Does it not turn on at all, or when you go into VNC it says something like "No boot disk", or is it something else ?
It doesnt boot at all and vnc give me error Failed to connect to server (code: 1011, reason: Failed to connect to downstream server) and there is no iso mount and when i take a look at the advanced panel Operating System is empty. i don't want to open a ticket but i am kinda in the dark to be honest.
Thanks
I've seen this before after migration. I waited a while and it was resolved without opening a ticket.
Don't reinstall. My suggestion is just to wait and check it once a day.
@JBB said:
Anyone else on the 88.214.20.0/24 subnet at FFME003? If so, have you noticed a major increase in dropped packets at your firewall since 9/26? If so, are they all from 88.214.20.10?
vnstat is showing about 180 packets/second in, instead of the usual 2-10 or so. I ran a tcpdump to see what's what. 95.7% of the 306749 captured packets are from 88.214.20.10, and most (all?) look to be SYN to tcp/23 for random IPs across the internet. Not nice.
Is it odd that I can see this dude scanning the internet for open telnet servers? Sure same subnet, but I thought the VMs were a bit more isolated.
Update: it appears that 88.214.20.10 has completed his internet telnet scan, as the crazy traffic has stopped. But the webserver at that IP is serving malware. payload.sh appears to install bot.py, and bot.py has some fun functions (attack_udp(), attack_tcp(), etc.).
@JBB said:
Anyone else on the 88.214.20.0/24 subnet at FFME003? If so, have you noticed a major increase in dropped packets at your firewall since 9/26? If so, are they all from 88.214.20.10?
vnstat is showing about 180 packets/second in, instead of the usual 2-10 or so. I ran a tcpdump to see what's what. 95.7% of the 306749 captured packets are from 88.214.20.10, and most (all?) look to be SYN to tcp/23 for random IPs across the internet. Not nice.
Is it odd that I can see this dude scanning the internet for open telnet servers? Sure same subnet, but I thought the VMs were a bit more isolated.
Update: it appears that 88.214.20.10 has completed his internet telnet scan, as the crazy traffic has stopped. But the webserver at that IP is serving malware. payload.sh appears to install bot.py, and bot.py has some fun functions (attack_udp(), attack_tcp(), etc.).
San Jose replaced failed card on networking equipment, but it looks like it's not being routed properly at edge now. Still working with them to bring this back up.
@julensm said:
I have 2 vps at SEA that have been moved to LAX. Both were at 47.87.x.x IP range. It still shows the old IP (47.87). Is anyone in the same boat?
@9fq01dl said:
VirMach When is the new flash sale starting? My wallet is hungry.
I hope, they will be able to solve the exist difficulties, (after the Dedipath bankrupt) - which affect the exist services and customers - before make any new big sale/promotion.
Hi, my VPS in Seattle (SEAZ007) is still with the same IP but is showing the TPAZ005 tag.
Anybody know if it is going to be migrated to Tampa, instead of Los Angeles?
Comments
Are you sure? They only list one on the main screen now but if you click over to Networking I think it shows boths.
Typo fixed.
I do have some updates available but I'm not providing them as it's very messy on all sides, more than usual, and won't be valuable outside of confusing everyone. If I had provided updates over the last few days they would've changed several times already.
https://imgur.com/a/Lutti1v
Look at the ticket in your account that was sent to notify you of your IP change (if you received one). It will likely say:
If it shows you had 2 already it will make it easier to prove there was an error. You can open a new ticket and screenshot that to show you should have 2. I'd only do that though once your single "new" IP is working in case you are in the transition process.
Any news regarding TYOC038?
I don't want to move out of Tokyo. Is it possible to migrate to another node in Tokyo, or if it takes longer to fix, I don't mind waiting. My only requirement is not to move out of Tokyo.
Me too, I can wait but I don't want to move out of Tokyo
@cornercase @gritty and any others waiting on new IPv4 for LAXA007 you might want to check again now.
great! the ipv4 address have been updated!
Any update on CHI-Z027 please?
When I am able to VNC into my server in-between long bouts of being unable to due to the timing out issue in my ticket, I can't ping the outside world. The VNC viewer is still showing the old IP in the "address" section.
Should I wipe the server and reinstall?
Thanks, appreciate it.
Finally back online just two days after I celebrated the one month anniversary of this outage.
In case I missed it, do we know what happened to the NY storage servers? Went offline day or two ago.
What do you think runs Yeti Node?
The Yeti has left the building.
@VirMach
A pick-up service ticket was generated in the background, and I paid $3. About a week later, the service ticket was closed. What should I do?
Can I ask how you were able to request a paid migration through the billing panel ?
I have not seen any locations available in the migration pull down for months on any of the non-special VMs I have.
I just said wrong, it's a Transfer Service, not a migration, sorry.
What is a pick-up service?
I expect he means transferring a VPS from one account to another. As I am unaware of any service other than migration without data, or a transfer that costs $3.
This ticket has been marked as "rejected" by a member of our staff. This means either (1) this is something we cannot do either due to policy or not possible, (2) your ticket was not descriptive or created incorrectly or included incorrect information, (3) your issue can be resolved by visiting the knowledgebase, or (4) this was already answered or not part of the support level provided for your account.
If this was a billing request, it most likely means you are not eligible for this being processed. If you were requesting technical support, perhaps you have a limited support plan and your request was outside of what's covered. Your ticket may also be flagged as rejected if you may have already received a resolution in previous responses, as mentioned above, or if we do not discuss what you're requesting as part of the normal level of support we provide (for example, you might be asking us about a promotion or a trial or something we don't offer.)
If you do create a new request, please make sure to first review everything we have mentioned. In most cases, any further requests may also be rejected.
A couple of people have mentioned that it was inaccessible, but there has been no official word, that I have seen, about the cause, or resolution, of the outage.
EDIT: It is on the status page, so VirMach is aware.
Success! all my Virmach VPS are back online and while many of them are now in the same NJ/NYC location, its a pretty sweet location!
I expect that ether you, or the receiving account, is not eligible for transfers.
Was the $3 refunded to your account credit ?
If so, then you're done. You should not try the transfer again.
If not, was this the first time you attempted the transfer, or was the transfer rejected previously.
If rejected previously, consider the $3 as getting off easy.
If not, I would like to thank you for your donation to the cause.
This just feeds into the old "Buffalo is basically X" meme from OGF.
Francisco
The ticket was closed, but 3 knives were not returned to my account, the first time Push
all my service are up only left is
Tpaz005 waiting on new new IP after it migrated here
and
ATLZ007B I guess soonish will be fixed
@VirMach seems that NYCB043 is the only server almost full ( 93% ) on NY DC? ... I hope drives don't fail on this :-/
Anyone have update on SEAZ002/LAX1Z015 i see nothing no where vm is unlocked in client area, but unable to boot up etc so i don't know if i am missing something, somewhere.
Thanks guys.
@DeviousDev - Does it not turn on at all, or when you go into VNC it says something like "No boot disk", or is it something else ?
Thanks for letting me know even if there's nothing new.
I can delete the status page if that helps out.
nooo I like seeing how much torture I'm able to put a node through
It doesnt boot at all and vnc give me error Failed to connect to server (code: 1011, reason: Failed to connect to downstream server) and there is no iso mount and when i take a look at the advanced panel Operating System is empty. i don't want to open a ticket but i am kinda in the dark to be honest.
Thanks
I have the same problem as you
The previously locked NYCB027 node has now become the unlocked NYCB035 node (ip: 74.217.x.x). I can access it via VNC, but it seems there is no routing, and the network is not functional.
I've seen this before after migration. I waited a while and it was resolved without opening a ticket.
Don't reinstall. My suggestion is just to wait and check it once a day.
Update: it appears that 88.214.20.10 has completed his internet telnet scan, as the crazy traffic has stopped. But the webserver at that IP is serving malware. payload.sh appears to install bot.py, and bot.py has some fun functions (attack_udp(), attack_tcp(), etc.).
@VirMach @VirMach @VirMach
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
According to uptime monitoring DALZ007 was briefly online for 1300 seconds on October 5th using an old IP.
This seems to confirm that DC never actually took the server down.
I have 2 vps at SEA that have been moved to LAX. Both were at 47.87.x.x IP range. It still shows the old IP (47.87). Is anyone in the same boat?
San Jose replaced failed card on networking equipment, but it looks like it's not being routed properly at edge now. Still working with them to bring this back up.
Yes. Mine is moved to "LAX1Z016".
san joseeeeeeeeee
I bench YABS 24/7/365 unless it's a leap year.
@VirMach has been over loaded with coffee, super fast transfer queues today
@VirMach When is the new flash sale starting? My wallet is hungry.
LAX2Z019 has no progress @VirMach , why isn't it moved to another node? waiting very tired LAX2Z019 almost 2 months off
I hope, they will be able to solve the exist difficulties, (after the Dedipath bankrupt) - which affect the exist services and customers - before make any new big sale/promotion.
Hi, my VPS in Seattle (SEAZ007) is still with the same IP but is showing the TPAZ005 tag.
Anybody know if it is going to be migrated to Tampa, instead of Los Angeles?
My LAX ex SEA has a new IP, wow.
Free NAT KVM | Free NAT LXC
Mine too. Check yours now @julensm
It seems routed but it won't work.
Despite running reconfigure.
Guess either reconfigure is broken or something else is up.
Free NAT KVM | Free NAT LXC