@cybertech said:
pls do and take all the MJJs with you
What is MJJ?
@Advin said:
If Virmach wanted to sell less servers and wanted to reduce their pressure, they would just set everything to be out of stock temporarily.
Obviously he's not capable of managing that many clients right now, his status page is long long long shit.
It's time to steal his customers.
@9fq01dl said: I'm considering being a hosting provider that sells VPS with the same specs and same price as VirMach.
I know who you are, I know that you have multiple accounts here at LES. I turned down your first two attempts at signing up for multiple accounts yesterday, and just let this third one go to see what you would do. Now I am going to ban both of your accounts, because you are a dick.
EDIT: Decided to not ban your original account, so if you want to comment here using that account you can.
Almost done auditing all nodes, every virtual server has been checked for whether it still requires an IP change that was missed due to API error, any missing disks, and an extensive list created. Also checked for VNC port issues and fixed, and all remaining offline services debugged. So if an ISO was preventing boot, that was caught as well.
A list of servers that were giving us issues was made, troubleshooted, and mostly fixed. These were servers that bugged out the most in terms of API and controls. The fix seems stable so far. Same with new servers giving us issues, although that has to be looked into a little further (it was software issues with SolusVM basically, for whatever reason the slave being installed fresh wasn't exactly the same as SolusVM updates through a very long time.)
This of course all took a very long time and I've been working on it on top of everything else for the past week or two.
@9fq01dl said:
I'm considering being a hosting provider that sells VPS with the same specs and same price as VirMach.
The purpose is to help him divert some customers to reduce his pressure, anyone support me?
Focus on $8.88 specials in Tokyo so we can naturally leave that market.
Too many people making tickets so I just locked them off until it's 100% complete on everything. Of course now we're just getting tickets for "node is locked" instead of anyone reading what that means right on the page and checking network status page.
When I say too many people or refer to these things I mostly just mean probably the 3-5% of customers that generate 20-30% of the tickets. One silver lining in all this is they've all been getting marked and we'll decide what to do about it later.
@VirMach said:
Focus on $8.88 specials in Tokyo so we can naturally leave that market.
My understanding is that they generate the bulk of your profit.
Can't tell if that's sarcasm or not anymore. But just so we're clear, Tokyo is guaranteed to:
1) Be a total loss, financially speaking
2) Probably 5x support time requirements
3) All the other fun stuff
@ben said: @VirMach Boss, the VPS in DAL04 has been offline for a month now. When can we expect it to be restored? Is it possible to migrate it to Los Angeles?
I don't know, we're still waiting on the same one guy at Flexential to come out of early retirement and maybe do his job.
@FrankZ said: Doubt this is going to happen as it would probable just screw up the works and the planned migrations already in progress.
does that mean it is being migrated to L.A?
@tenpera said:
Your IP xxx.xx.xx.xx has been banned
Ban Reason: Banned for 46 login attempts.
Ban Expires: 09/07/2023 (21:00)
@tenpera said: @VirMach, so DALZ007 is good as it is? No I.P changes?
@tenpera said: @VirMach, so Seattle is not moving to L.A, right?
@tenpera said: @VirMach, SEAZ002 is not powered on, still waiting or move to L.A?
@tenpera said:
received an email after Migration request saying, To initiate the migration, you can follow the instructions provided in our knowledgebase article on how to change service location here .
But my seatle vm says "Operation Timed Out After 90000 Milliseconds With 0 Bytes Received" and there is no Migrate button.
@tenpera said: @VirMach, my ticket shows "Priority Queue", I think I'm safe.
@tenpera said:
Dalz007 is up according to Status page, but actually Operation Timed Out After 90001 Milliseconds With 0 Bytes Received
@tenpera said: @VirMach, pls confirm whether DALZ007 moved to N.Y or stays.
Also Migrating from Seattle to LAX is on hold or going forward?
@tenpera said: @VirMach, good idea, like OKC. If My Dallas vm can move to OKC, I will wait a month.
@tenpera said:
DALZ007 Operation Timed Out After 90000 Milliseconds With 0 Bytes Received
PHXZ001 The node is currently locked
SEAZ002 The node is currently locked
DANZ001 The node is currently locked
@tenpera said: @VirMach, what's happening with migration from Seattle to LAX (Priority Queue)?
@tenpera said:
DALZ007 Operation Timed Out After 90000 Milliseconds With 0 Bytes Received
DANZ001 The node is currently locked
SEAZ002 The node is currently locked
Priority Queue [SEA] Migrate Immediately to [LAX] nothing happening.
@tenpera said:
so migration from Seattle to LA is not happening?
@tenpera said: @VirNach, on LAXA-005, is 66.59.xxx.xxx will be permanent or 141.11.xxx.xx?
@tenpera said: @VirMach, so SEAZ002 will go into one of LAX1Z016, LAX1Z015, LAX1Z014, and LAX1Z012?
@tenpera said:
LAX1Z014 failed to raise a network. i.p is not pinging, dead. probably takes longer time.
@tenpera said: @VirMach, about LAX1Z014, still fixing? It gives ** failed to raise a network. ** on vnc.
Now that's dedication to trying to get some answers. I almost feel bad for not answering all of them but for future reference it might be more productive for you to just check the network status page. Based on previous patterns there's a 95% chance there will be more information on that page than you'll receive in any response back to you here.
@VirMach said: .... Now that's dedication to trying to get some answers. I almost feel bad for not answering all of them but for future reference it might be more productive for you to just check the network status page. Based on previous patterns there's a 95% chance there will be more information on that page than you'll receive in any response back to you here.
Others have tried to assist him on multiple occasions, but he doesn't want anyone else but you 😍.
@FrankZ said:
IIAC all network status pages inside of WHMCS require a user to be logged in. It is a feature not a bug.
We need to overhaul everything related to network status, updates, and so on. I don't like how any of it works at all at the moment. I think for the page though as it is on WHMCS, the default is to require login but it can probably be turned off, we never touched it though. Anyway we'll figure out a cool solution for all of that in a couple years probably.
My VPS is on lax1z014, after migration, it was accessible on October 1st, but there is a serious issue of packet loss and disconnection. It's not a constant issue, but happens intermittently.
is it still in the adjustment ?
The monitoring was conducted from four machines in the United States, the specific situation is as shown in the following figure.
Mod note: Combined successive comments. The graph may or may not be visible as it is on the IPFS network.
In stasis until the shitposting stops/abates.
Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural. It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).
@poctopus said:
SJCZ006 had offline 2 days.
TYOC038 had offline 13 days.
What time can fix the issues.
From network status page:
Last Updated 10/11/2023 09:46
SJCZ006, SJCZ007 have power related issues and being looked into
Last Updated 10/08/2023 02:29
TYOC038 is facing possible data loss and delay, it is currently offline.
I would expect the SJC power issues to be resolved before the TYOC038 data loss issue.
Data loss issues seem to take the longest to resolve as VirMach appears to make all possible attempts to restore data before giving up. and really does not like to give up on data recovery.
@VirMach said:
Now that's dedication to trying to get some answers. I almost feel bad for not answering all of them but for future reference it might be more productive for you to just check the network status page. Based on previous patterns there's a 95% chance there will be more information on that page than you'll receive in any response back to you here.
That's a bit of a douche response, given no update in 9 days:
Update 10/02 -- We've ran into issues and some delays which mean a portion of these changes have not yet fully completed. It's possible networking or other issues exist and we are working on resolving them. SEAZ009 and SEAZ010 are still awaiting migration.
What fucking issues? Waiting on WHAT?
Going more than a week without updates is going to generate tickets. Duh.
@VirMach my service shows "Your service was suspended for breach of terms of service". Can you tell me the specific reason? I only have a few services running on my machine, why are they suspended? I once opened a ticket that I wanted to migrate and generated a bill invoice. However, I manually closed the ticket and did not pay the invoice. Was the suspension caused by this invoice?
service id: 631784
closed ticket id: #417280
Invoice id: #1576504
@sparkssss said:
My VPS is on lax1z014, after migration, it was accessible on October 1st, but there is a serious issue of packet loss and disconnection. It's not a constant issue, but happens intermittently.
is it still in the adjustment ?
The monitoring was conducted from four machines in the United States, the specific situation is as shown in the following figure.
Mod note: Combined successive comments. The graph may or may not be visible as it is on the IPFS network.
@AlSwearengen said: That's a bit of a douche response, given no update in 9 days
Let me know if it'll be helpful if every 8 hours we provide the following update.
Update: still have not received an update from Flexential.
Eight hours might be excessive but every few days to a week might not be unwarranted. Lets everybody know it hasn't fallen off the table. Just my $0.02 .
@AlSwearengen said: That's a bit of a douche response, given no update in 9 days
Let me know if it'll be helpful if every 8 hours we provide the following update.
Update: still have not received an update from Flexential.
May I know please why my ticket #852683 was closed? I'm on RYZE.CHI-Z027.VMS - the problem is that this VM has no connectivity to the outside world. Please investigate and give me an update. Thanks
Comments
yes, got new IPs, still doesn't work but at least there's progress
To try and strike a more positive note....
San Jose is back.
san joseeeeeeeeee
whoop whoop
I bench YABS 24/7/365 unless it's a leap year.
I'm considering being a hosting provider that sells VPS with the same specs and same price as VirMach.
The purpose is to help him divert some customers to reduce his pressure, anyone support me?
pls do and take all the MJJs with you
I bench YABS 24/7/365 unless it's a leap year.
If Virmach wanted to sell less servers and wanted to reduce their pressure, they would just set everything to be out of stock temporarily.
I am a representative of Advin Servers
What is MJJ?
Obviously he's not capable of managing that many clients right now, his status page is long long long shit.
It's time to steal his customers.
@VirMach Boss, the VPS in DAL04 has been offline for a month now. When can we expect it to be restored? Is it possible to migrate it to Los Angeles?
I know who you are, I know that you have multiple accounts here at LES. I turned down your first two attempts at signing up for multiple accounts yesterday, and just let this third one go to see what you would do.
Now I am going to ban both of your accounts, because you are a dick.
EDIT: Decided to not ban your original account, so if you want to comment here using that account you can.
Almost done auditing all nodes, every virtual server has been checked for whether it still requires an IP change that was missed due to API error, any missing disks, and an extensive list created. Also checked for VNC port issues and fixed, and all remaining offline services debugged. So if an ISO was preventing boot, that was caught as well.
A list of servers that were giving us issues was made, troubleshooted, and mostly fixed. These were servers that bugged out the most in terms of API and controls. The fix seems stable so far. Same with new servers giving us issues, although that has to be looked into a little further (it was software issues with SolusVM basically, for whatever reason the slave being installed fresh wasn't exactly the same as SolusVM updates through a very long time.)
This of course all took a very long time and I've been working on it on top of everything else for the past week or two.
Focus on $8.88 specials in Tokyo so we can naturally leave that market.
The node is currently locked
Free NAT KVM | Free NAT LXC
On the same boat
My understanding is that they generate the bulk of your profit.
and the bulk of the refounds and disputes.
and costs
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
Same here
Too many people making tickets so I just locked them off until it's 100% complete on everything. Of course now we're just getting tickets for "node is locked" instead of anyone reading what that means right on the page and checking network status page.
When I say too many people or refer to these things I mostly just mean probably the 3-5% of customers that generate 20-30% of the tickets. One silver lining in all this is they've all been getting marked and we'll decide what to do about it later.
Can't tell if that's sarcasm or not anymore. But just so we're clear, Tokyo is guaranteed to:
1) Be a total loss, financially speaking
2) Probably 5x support time requirements
3) All the other fun stuff
I don't know, we're still waiting on the same one guy at Flexential to come out of early retirement and maybe do his job.
@VirMach, no news about DALZ007?
I don't know, we're still waiting on the same one guy at Flexential to come out of early retirement and maybe do his job.
ATLZ007B, I no longer remember the date when the service was active. :'(
Now that's dedication to trying to get some answers. I almost feel bad for not answering all of them but for future reference it might be more productive for you to just check the network status page. Based on previous patterns there's a 95% chance there will be more information on that page than you'll receive in any response back to you here.
Others have tried to assist him on multiple occasions, but he doesn't want anyone else but you 😍.
Does virmach's network status page require a login to view? This can be inconvenient for some foreign customers due to slow internet speeds.
IIAC all network status pages inside of WHMCS require a user to be logged in. It is a feature not a bug.
We need to overhaul everything related to network status, updates, and so on. I don't like how any of it works at all at the moment. I think for the page though as it is on WHMCS, the default is to require login but it can probably be turned off, we never touched it though. Anyway we'll figure out a cool solution for all of that in a couple years probably.
My NYCB027 which was dead for months is moved to NYCB017 and alive now
Some dedipath ip 213.59.116.x in SanJose haven't been changed yet.
It was actually a typo, I meant to write "My understanding is that they destroy the bulk of your profits"
Yes, on my list but delayed since San Jose had network outage. I'll bump it to the top of the queue.
My VPS is on lax1z014, after migration, it was accessible on October 1st, but there is a serious issue of packet loss and disconnection. It's not a constant issue, but happens intermittently.
is it still in the adjustment ?
The monitoring was conducted from four machines in the United States, the specific situation is as shown in the following figure.
Mod note: Combined successive comments. The graph may or may not be visible as it is on the IPFS network.
SJCZ006 had offline 2 days.
TYOC038 had offline 13 days.
What time can fix the issues.
23:59
In stasis until the shitposting stops/abates.
Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural.
It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).
From network status page:
Last Updated 10/11/2023 09:46
SJCZ006, SJCZ007 have power related issues and being looked into
Last Updated 10/08/2023 02:29
TYOC038 is facing possible data loss and delay, it is currently offline.
I would expect the SJC power issues to be resolved before the TYOC038 data loss issue.
Data loss issues seem to take the longest to resolve as VirMach appears to make all possible attempts to restore data before giving up. and really does not like to give up on data recovery.
Tokyo 038 I don't need to restore data, please restore server use as soon as possible
Unfortunately you are not the only one on this server and others may feel differently.
I think Virmach can consider raising the price slightly and recruiting more engineers to improve processing efficiency.
I don't need to keep data for node tyoc038 too, please format it.
It has been said a jillion times and he has also had offers from people to help for free.
The Yeti has left the building.
That's a bit of a douche response, given no update in 9 days:
What fucking issues? Waiting on WHAT?
Going more than a week without updates is going to generate tickets. Duh.
Please send all suggestions to:
375 Portola Plaza
341 Haines Hall
University of California, Los Angeles
Box 951553
Los Angeles, CA 90095
@VirMach Is it possible to pay a setup fee (like 5 dollars) to add an IPV6 for Tokyo?
@VirMach my service shows "Your service was suspended for breach of terms of service". Can you tell me the specific reason? I only have a few services running on my machine, why are they suspended? I once opened a ticket that I wanted to migrate and generated a bill invoice. However, I manually closed the ticket and did not pay the invoice. Was the suspension caused by this invoice?
service id: 631784
closed ticket id: #417280
Invoice id: #1576504
@VirMach plz response
Let me know if it'll be helpful if every 8 hours we provide the following update.
Update: still have not received an update from Flexential.
Eight hours might be excessive but every few days to a week might not be unwarranted. Lets everybody know it hasn't fallen off the table. Just my $0.02 .
LAX exploded?
I bench YABS 24/7/365 unless it's a leap year.
exactly
May I know please why my ticket #852683 was closed? I'm on RYZE.CHI-Z027.VMS - the problem is that this VM has no connectivity to the outside world. Please investigate and give me an update. Thanks
All but 3 LAX nodes seems alive again, my servers are up. Seems like networking outage, my servers weren't rebooted.