@VirMach said:
What you're requesting is not in any way reasonable. If this was directly based off an export of disputes and chargebacks, that means for the 200-300 that's already potentially up to $9,000 in costs the business has incurred. Now you want us to go through them one by one and compile information for everyone first, before collecting a fee.
"Why is Karen such a bitch? Why won't she let me use whatever details I want and just accept this payment?!"
I think there's a lot of us that would like to see this story end. What about it @Franzkafka ... have you finally learned the lesson "stop doing shady shit"?
Yeah,in LES purchase a service from others for own use is shady shit, while belows are not:
1. suspend customer service without any alerts
2. long-time offline time to time
3. force migrate to the original location even paid
4. bad support,to some degree there is no support
5. strict rules may cause service locked even when benchmark
I think there's a lot of us that would like to see this story end. What about it @Franzkafka ... have you finally learned the lesson "stop doing shady shit"?
Yeah,in LES purchase a service from others for own use is shady shit, while belows are not:
1. suspend customer service without any alerts
2. long-time offline time to time
3. force migrate to the original location even paid
4. bad support,to some degree there is no support
5. strict rules may cause service locked even when benchmark
Sadly not really different, same one as last time. But basically the guy that vowed to never use us again, wrote negative reviews, asked for account closure, made like 80 comments here after making whatever claims to justify multi account and/or scalper or whatever he claimed, got suspended. As a part of bulk unsuspensions, got unsuspended. But when all accounts were suspended there were several disputes from the same payment source for all accounts and it wasn't processed. We caught up to the backlog of disputes, did the thing we usually do but with additional warning and giving people the choice to make a ticket if they want to be billed the standard fee and discuss it. He initially got upset he couldn't make a ticket and discuss it before paying the fee. Then claimed he didn't do it, on our end it shows that they're indeed same payment account for initial payment of service and there's definitely disputes. He claims we're lying.
Because to him, if he actually believes what he's saying, we timed it to where he specifically was somehow targeted to renew just so we could suspend him again and have to deal with him and his disputes again. ¯_(ツ)_/¯
After The node is currently locked,my japan vps IP which in TYOC007 can't working,so i used change ip powerthe first ,but We were unable to successfully change your server's IP address.,if didn't work and tell me to pay ,not available,Please View Ticket #515638
,or i'm pleasure to DDOS your web soon like last man
@yunshancangcang I really hope that your message got totally lost and scrambled in translation.
Because it reads as if you're trying to make a threat to attack/DDoS VirMach, if you don't get your way.
Which would be like terrorist mentality.
Which would really not be a smart thing to do.
And most definitely not the way things work here.
Or to make any friends.
It seems to be your first post.
So you should maybe try a better translator program.
To avoid misunderstandings of this nature in future.
Best of luck.
@ZA_capetown said: not the way things work here.. seems to be your first post. @FrankZ said: before I drop the hammer.
You beat me to it: just do it.
In stasis until the shitposting stops/abates.
Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural. It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).
@yunshancangcang said:
After The node is currently locked,my japan vps IP which in TYOC007 can't working,so i used change ip powerthe first ,but We were unable to successfully change your server's IP address.,if didn't work and tell me to pay ,not available,Please View Ticket #515638
,or i'm pleasure to DDOS your web soon like last man
I am sorry for what you have encountered,but you should know:THIS IS VIRMACH.
@FrankZ said: My advise is cancel all your services with this provider, and don't pay anymore invoices.
While this seems like a logical response I would say it's a bad, very bad suggestion.
Who do you think pay actual expenses for all your $2 - $6 yearly VPSes? Guys like @skorous and @Daevien? Of course not. They are in the same boat. So if you want this story to continue you need those milking cows to pay all their $25 invoices.
@yunshancangcang said:
After The node is currently locked,my japan vps IP which in TYOC007 can't working,so i used change ip powerthe first ,but We were unable to successfully change your server's IP address.,if didn't work and tell me to pay ,not available,Please View Ticket #515638
,or i'm pleasure to DDOS your web soon like last man
I am sorry for what you have encountered,but you should know:THIS IS VIRMACH.
All the backlog dispute suspensions are about to go through. So just to give you guys an idea of what usually happens, immediately after a dispute (apart from some grace situations we added) what's supposed to happen is the system automatically logs it, notifies customer, creates a ticket and suspends all services. The ticket has instructions for resolution.
PayPal's abuse handling is already a mess, there's like 12 different "dispute" types that get all treated differently IIRC, and then at some point in time it completely broke, most likely when they decided to redo their process to make more money.
This caused this function not to occur, so there was a backlog. Plus we were busy with a million other things and didn't get to it, nor did we get to actually doing the rest of the manual process (it's only semi-automated.)
Right now all we're doing is catching up on these that were missed. I ran an export for past 12 months and notified everyone already, here's a copy of the email they received on 03/21/2023:
Subject: Your account has been flagged for a previous payment dispute
Hello,
If you are receiving this email, your account has been added to a list of recent payment disputes. This could be a chargeback, PayPal dispute, or other payment issue, whether it was won or lost. Within the next 24 hours, please create a ticket titled "Returned Payment Fee" and confirm we can generate the standard fee for returned payments. Once paid, we can begin investigating the issue. If you previous resolved this problem, after payment, provide reference number for previous resolution and it may be refunded. We'll then evaluate each case and let you know if any additional amount is owed or if your account is cleared.
If this ticket is not created and returned payment fee not paid, the account will be flagged for closure and services suspended, and then terminated after a short grace period. Do not reply to this email.
Thanks,
The VirMach Team
This includes all types of disputes, with all outcomes (lost, won, closed, etc.)
Since it includes closed, that's mainly why we sent the initial warning but no matter what, returned payment fee is what we charge for a returned payment, whether or not it was re-returned. So anyone that paid the fee, we processed their ticket, looked into it, checked specifically if there was a dispute fee or not, if the money was returned or not, and so on. Those got resolved and put back into good standing and we refunded the fee out of courtesy if the dispute was closed and there was no fee associated with it.
Everyone else is about to get suspended. It's probably about 50/50 specials and non-specials. The reason I'm making this post here is so everything is very clear on what we're doing as I assume the special-related ones may come here to bash us. That's fine, but keep all of this in mind when they come in and say whatever they want to say.
I'll include one extra specific note on the person I suspect may come here as he did in the past: we went through it already with them here, they agreed to pay the fee. It took some time but they were eventually unsuspended, and it looks like they opened another dispute on the fee they agreed to pay which put them back on this list, and as a result they got suspended again. For this one we're obviously not going to give a third chance in any case even if they agree to pay the fee.
Any questions, let me know.
(edit) TLDR: we're suspending people based on a backlog of disputes, the only harm done is that they got to use their service for up to a year after the dispute instead of getting suspended sooner but since it's all being processed together it's going to look like we're doing something weird even though we're not.
Oh and we're suspending these and allowing some time in case people missed the initial email, and to give anyone who wants to pay the fee and get it investigated/potentially resolved a final chance. They'll most likely be terminated in about a week but sooner for those who contact us over and over without wanting to do the first step of paying the returned payment fee.
@Franzkafka said:
it seems that my comment got deleted by some moderator,Wow,LES is very kind
I guess some moderator will ban me soon
Yep, that was me. As I said in the DM I sent you, review threads are for people to state their 1st hand experiences. You posted the same 3rd party story again after you knew it was removed by a mod and you had been DM'd why it had been removed. So I removed it again and have banned you for 7 days for "Being a general Admin/mod time vacuum".
@Franzkafka said:
it seems that my comment got deleted by some moderator,Wow,LES is very kind
I guess some moderator will ban me soon
Yep, that was me. As I said in the DM I sent you, review threads are for people to state their 1st hand experiences. You posted the same 3rd party story again after you knew it was removed by a mod and you had been DM'd why it had been removed. So I removed it again and have banned you for 7 days for "Being a general Admin/mod time vacuum".
@VirMach said: we went through it already with them here, they agreed to pay the fee. It took some time but they were eventually unsuspended, and it looks like they opened another dispute on the fee they agreed to pay which put them back on this list, and as a result they got suspended again.
What the actual fuck
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
@yoursunny said:
Tokyo refund button has disappeared.
I'm losing $9.43 per year.
testically strong people can manage without migration.
Too late.
I already migrated the Tokyo router of push-ups delivery network from VirmAche 512MB to @Brueggus 2GB service transfer.
The replacement server has more RAM & bigger diks, but weaker CPU.
We accept Karma donations for the last flan. 🍮 affbrr
@Franzkafka said:
I guess some moderator will ban me soon
Did you open a 'hurr durr I'm banned in LES' thread in Hostloc too or is that an OGF-only thing?
Actually curious how that would appeal the MJJ audience.
@VirMach atlanta ryzen node 5 seems to be having massive packet loss and super high pings to gateway (and everywhere else). Can you please take a look? not sure if this is a $50 support ticket, so posting here.
ATLZ010 also had a glitch this morning, for about 7 minutes 2023-03-26 08:10:32 (UTC+00:00).
In stasis until the shitposting stops/abates.
Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural. It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).
@bliss said: More and more people started transferring vir out:
What happened? People used to be proud of idling VPS of vir.
I expect this has more to do with the current new and improved transfer process at VirMach than an increase in people wanting to get rid of excess VMs. Previously the transfer process was not viable for resales and could take weeks or months. Now it seems to take one to three business days to complete a transfer at VirMach.
@bliss said: More and more people started transferring vir out:
What happened? People used to be proud of idling VPS of vir.
I expect this has more to do with the current new and improved transfer process at VirMach than an increase in people wanting to get rid of excess VMs. Previously the transfer process was not viable for resales and could take weeks or months. Now it seems to take one to three business days to complete a transfer at VirMach.
Thanks for giving a theory, and I guess time will tell.
@VirMach said:
If this was directly based off an export of disputes and chargebacks, that means for the 200-300 that's already potentially up to $9,000 in costs the business has incurred.
I reinsalled few VPS from btrf to ext4 now, and mu IOPS is down by 80% measuring with iostats, fuck now i need to reinstall all 10 when i get time, iops abuse email is random and i seen it only on system with btrf file system
VirMach's web site looks good.
The server status page appears to be monitored by AI. /j
Transfers are fast and simple.
All my VMs are working really well. Some of them even have IPv6, all of which work.
2023 looks much better than 2022 to be a VirMach customer.
what does account support level do?
it is a Patreon donation?
imagine your retard script keeps merging everything into one shithole, can't avoid the merge even though I pay for the account support level every month.
even with the account support level, I still have to wait half a month to receive a reply, what about non-buyers if they have issue?
hire a part-time IT support guy pls:(
@sh97 said:
Does anyone know how long it takes for IPv6 request to be processed?
Location dependent. For me Frankfurt and Tokyo were fast. I still have open ticket since December (merged) for all other locations, except Tampa, I don't have anything in Tampa.
Comments
But.....karen is your doppelganger.
https://microlxc.net/
Yeah,in LES purchase a service from others for own use is shady shit, while belows are not:
1. suspend customer service without any alerts
2. long-time offline time to time
3. force migrate to the original location even paid
4. bad support,to some degree there is no support
5. strict rules may cause service locked even when benchmark
🌟:SpartanHost,Cloudcone,Hostodo,WebHorizon
💩:Virmach,Greencloud,Pacificrack really sucks
>
Sssssooooooo .... no. ( sigh )
saved me 2 hrs of useless reading
I bench YABS 24/7/365 unless it's a leap year.
That is wirth several benchmarks
blog archives
After The node is currently locked,my japan vps IP which in TYOC007 can't working,so i used change ip powerthe first ,but We were unable to successfully change your server's IP address.,if didn't work and tell me to pay ,not available,Please View Ticket #515638
,or i'm pleasure to DDOS your web soon like last man
@yunshancangcang I really hope that your message got totally lost and scrambled in translation.
Because it reads as if you're trying to make a threat to attack/DDoS VirMach, if you don't get your way.
Which would be like terrorist mentality.
Which would really not be a smart thing to do.
And most definitely not the way things work here.
Or to make any friends.
It seems to be your first post.
So you should maybe try a better translator program.
To avoid misunderstandings of this nature in future.
Best of luck.
I'm going to give you a chance to explain yourself, before I drop the hammer.
You beat me to it: just do it.
In stasis until the shitposting stops/abates.
Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural.
It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).
@FrankZ in our LES no one should be allowed to threat another in anyway. 0 tolerance
please ban him.
No tolerance @FrankZ is back. Hammer has been dropped.
you are very sexy when your holding it.
I am sorry for what you have encountered,but you should know:THIS IS VIRMACH.
🌟:SpartanHost,Cloudcone,Hostodo,WebHorizon
💩:Virmach,Greencloud,Pacificrack really sucks
While this seems like a logical response I would say it's a bad, very bad suggestion.
Who do you think pay actual expenses for all your $2 - $6 yearly VPSes? Guys like @skorous and @Daevien? Of course not. They are in the same boat. So if you want this story to continue you need those milking cows to pay all their $25 invoices.
j/k
Hey @Mason, how's that /ignore function coming?
@Mumbly & @skorous Thanks. That was only the first, and second, time I lol this month.
Always glad to help.
Are you sure it's not Sparta?
All the backlog dispute suspensions are about to go through. So just to give you guys an idea of what usually happens, immediately after a dispute (apart from some grace situations we added) what's supposed to happen is the system automatically logs it, notifies customer, creates a ticket and suspends all services. The ticket has instructions for resolution.
PayPal's abuse handling is already a mess, there's like 12 different "dispute" types that get all treated differently IIRC, and then at some point in time it completely broke, most likely when they decided to redo their process to make more money.
This caused this function not to occur, so there was a backlog. Plus we were busy with a million other things and didn't get to it, nor did we get to actually doing the rest of the manual process (it's only semi-automated.)
Right now all we're doing is catching up on these that were missed. I ran an export for past 12 months and notified everyone already, here's a copy of the email they received on 03/21/2023:
This includes all types of disputes, with all outcomes (lost, won, closed, etc.)
Since it includes closed, that's mainly why we sent the initial warning but no matter what, returned payment fee is what we charge for a returned payment, whether or not it was re-returned. So anyone that paid the fee, we processed their ticket, looked into it, checked specifically if there was a dispute fee or not, if the money was returned or not, and so on. Those got resolved and put back into good standing and we refunded the fee out of courtesy if the dispute was closed and there was no fee associated with it.
Everyone else is about to get suspended. It's probably about 50/50 specials and non-specials. The reason I'm making this post here is so everything is very clear on what we're doing as I assume the special-related ones may come here to bash us. That's fine, but keep all of this in mind when they come in and say whatever they want to say.
I'll include one extra specific note on the person I suspect may come here as he did in the past: we went through it already with them here, they agreed to pay the fee. It took some time but they were eventually unsuspended, and it looks like they opened another dispute on the fee they agreed to pay which put them back on this list, and as a result they got suspended again. For this one we're obviously not going to give a third chance in any case even if they agree to pay the fee.
Any questions, let me know.
(edit) TLDR: we're suspending people based on a backlog of disputes, the only harm done is that they got to use their service for up to a year after the dispute instead of getting suspended sooner but since it's all being processed together it's going to look like we're doing something weird even though we're not.
Oh and we're suspending these and allowing some time in case people missed the initial email, and to give anyone who wants to pay the fee and get it investigated/potentially resolved a final chance. They'll most likely be terminated in about a week but sooner for those who contact us over and over without wanting to do the first step of paying the returned payment fee.
Thanks for the heads up. I'll clear my schedule.
it seems that my comment got deleted by some moderator,Wow,LES is very kind
I guess some moderator will ban me soon
🌟:SpartanHost,Cloudcone,Hostodo,WebHorizon
💩:Virmach,Greencloud,Pacificrack really sucks
Yep, that was me. As I said in the DM I sent you, review threads are for people to state their 1st hand experiences. You posted the same 3rd party story again after you knew it was removed by a mod and you had been DM'd why it had been removed. So I removed it again and have banned you for 7 days for "Being a general Admin/mod time vacuum".
You may feel free to open a ticket in the help desk and appeal the ban to an Admin.
Now I call it fair enough.
Good one @FrankZ
https://microlxc.net/
What the actual fuck
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
Tokyo refund button has disappeared.
I'm losing $9.43 per year.
We accept Karma donations for the last flan. 🍮 affbrr
testically strong people can manage without migration.
yes
I bench YABS 24/7/365 unless it's a leap year.
Too late.
I already migrated the Tokyo router of push-ups delivery network from VirmAche 512MB to @Brueggus 2GB service transfer.
The replacement server has more RAM & bigger diks, but weaker CPU.
We accept Karma donations for the last flan. 🍮 affbrr
Did you open a 'hurr durr I'm banned in LES' thread in Hostloc too or is that an OGF-only thing?
Actually curious how that would appeal the MJJ audience.
More and more people started transferring vir out:
https://lowendspirit.com/discussion/5601/some-virmach-flash-sale-vps-up-for-transfer
https://lowendspirit.com/discussion/5590/transfer-no-more-virmach-flash-deals-ryzen
What happened? People used to be proud of idling VPS of vir.
MicroLXC is lovable.
@VirMach atlanta ryzen node 5 seems to be having massive packet loss and super high pings to gateway (and everywhere else). Can you please take a look? not sure if this is a $50 support ticket, so posting here.
https://lowendspirit.com/discussion/5669/buy-two-asian-vps-get-one-push-up-video
Oh, here is another one.
MicroLXC is lovable.
Interesting ... I was seeing it yesterday but not today ( also on ATLZ005 ).
ATLZ010 also had a glitch this morning, for about 7 minutes 2023-03-26 08:10:32 (UTC+00:00).
In stasis until the shitposting stops/abates.
Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural.
It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).
I expect this has more to do with the current new and improved transfer process at VirMach than an increase in people wanting to get rid of excess VMs. Previously the transfer process was not viable for resales and could take weeks or months. Now it seems to take one to three business days to complete a transfer at VirMach.
I will take cheap VMs (per IP
) in Europe if anyone want to transfer things out (-:
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
Thanks for giving a theory, and I guess time will tell.
MicroLXC is lovable.
I might be in for cheap Multi IP US locations. If someone want to get rid of them.
The Yeti has left the building.
I think people are sitting on the good stuff.
I can't speak for everybody else but .......
Oh my MJJs! BTW, my idol, is your money in SVB?
$13.47 /yr
4506MB DDR4 RAM
3 vCORE (RYZEN 3.4GHz+)
10GB SSD (NVMe)
1024GB MONTHLY DATA
LOS ANGELES, CA LOCATION
$20.54 /yr
KVM – 1 GIGABIT
4271MB DDR4 RAM
3 vCORE (RYZEN 3.4GHz+)
45GB SSD (NVMe)
4608GB MONTHLY DATA
LOS ANGELES, CA LOCATION
$18.88 /yr
5120MB DDR4 RAM
3 vCORE (RYZEN 3.4GHz+)
35GB SSD (NVMe)
3584GB MONTHLY DATA
LOS ANGELES, CA LOCATION
$20.00 /yr
4096MB DDR4 RAM
3 vCORE (RYZEN 3.4GHz+)
60GB SSD (NVMe)
10240GB MONTHLY DATA
SAN JOSE, CA LOCATION
$20.00 /yr
4096MB DDR4 RAM
4 vCORE (RYZEN 3.4GHz+)
130GB SSD (NVMe)
20480GB MONTHLY DATA
DALLAS, TX LOCATION
3 DEDICATED IPv4
Who's selling these?
LAXA032 is timeout
I reinsalled few VPS from btrf to ext4 now, and mu IOPS is down by 80% measuring with iostats, fuck now i need to reinstall all 10 when i get time, iops abuse email is random and i seen it only on system with btrf file system
now 60sec stats:
r/s = 1.62
r/w = 14.47
util = 1.48
VirMach's web site looks good.
The server status page appears to be monitored by AI. /j
Transfers are fast and simple.
All my VMs are working really well. Some of them even have IPv6, all of which work.
2023 looks much better than 2022 to be a VirMach customer.
Hey @VirMach what up next on the to do list ?
Please add Debian 11 and almalinux 9
Does anyone know how long it takes for IPv6 request to be processed?
The Ultimate Speedtest Script | Get Instant Alerts on new LES/LET deals | Cheap VPS Deals | VirMach Flash Sales Notifier
FREE KVM VPS - FreeVPS.org | FREE LXC VPS - MicroLXC
does vir vir offer easter eggs?
maybe Mi Mimi Migrations
what does account support level do?
it is a Patreon donation?
imagine your retard script keeps merging everything into one shithole, can't avoid the merge even though I pay for the account support level every month.
even with the account support level, I still have to wait half a month to receive a reply, what about non-buyers if they have issue?
hire a part-time IT support guy pls:(
Location dependent. For me Frankfurt and Tokyo were fast. I still have open ticket since December (merged) for all other locations, except Tampa, I don't have anything in Tampa.