@theloafingone said:
Not sure why I noticed this. Just had the tab open to compare with other BF deals I guess.
Anyways, looks like there have been some changes to https://virmach.com/special-offers/
Something in the works behind the scenes?
Yes, I feel that way too. About in the beginning of 2022, maybe some personnel has been changed, which can be sensed from
1. no more affordable VPS offers (under 10 usd per year);
2. inpatient attitude towards customers;
3. delay of deliveries (promised IPv6 has not been deployed; my large storage VPS in Japan is still pending) 4. cannot talk, or I'll be banned.
I don't expect anything from virmach, $1 yearly is just a traditional joke on Black Friday. People like free thing, after all.
Sorry I wasn't more clear. I was basically saying that someone is getting the page ready for BF.
For the record, I don't believe that the pricing is unfair in any way. With the way energy prices are rising, sub $10/year VPS are unsustainable for the most part. This can be confirmed by taking a look at other big players in the lowend VPS space.
Virmach's impatience towards customers is something that you could argue, but I don't really give a damn as long as the service and price are where I need it to be. As someone who's worked customer service before and reading through both this and the other forum's threads, I honestly can't blame him. There are some real pieces of work on the internet.
Regarding the delays, there has always been an option for a refund if the deadline of your project requires something in the here and now. That being said, after it's all said and done, I still haven't seen a BF deal better than the Virmach Tokyo VPS I picked up earlier this year with regards to performance or price. After all the dust has settled and the issues have been worked out, things have been rock solid.
@theloafingone said: I still haven't seen a BF deal better than the Virmach Tokyo VPS I picked up earlier this year with regards to performance or price.
Virmach Tokyo storage is no-brainer cuz its absurd 6TB bandwidth despite long appending time and CPU steal burst.
However compare to some competitor
pro:
1. Can customize as you need
con:
1. Have to pay for 2 years
2. Long ticket waiting time
3. Customization limit once
Customizer will only work to your favor price-wise if you pick exactly how much you're going to use, it's a chance for everyone to get less than what they require and fine tune it. So if that is exactly what you need, and another provider already has it, chances are it will be at least a little bit cheaper.
But if you didn't need all of that then there's a chance to get it lower. For example if you wanted that same plan but with one core instead of two cores, then it's $39.96 for 2 years versus $22 per year or $44 after 2 years. Even then though if you go 3 years then you get more disk and bandwidth with the other, and at $20 a year. So while we end up being 4 cents cheaper if you plan on actually using the extra disk and bandwidth then that makes more sense.
Customizer will only work to your favor price-wise if you pick exactly how much you're going to use, it's a chance for everyone to get less than what they require and fine tune it. So if that is exactly what you need, and another provider already has it, chances are it will be at least a little bit cheaper.
But if you didn't need all of that then there's a chance to get it lower. For example if you wanted that same plan but with one core instead of two cores, then it's $39.96 for 2 years versus $22 per year or $44 after 2 years. Even then though if you go 3 years then you get more disk and bandwidth with the other, and at $20 a year. So while we end up being 4 cents cheaper if you plan on actually using the extra disk and bandwidth then that makes more sense.
People aren't supposed to actually use their BF deals, they're supposed to run YABS once and then idle it until renewal. What plan is best for this?
@fluttershy said:
People aren't supposed to actually use their BF deals, they're supposed to run YABS once and then idle it until renewal. What plan is best for this?
I can generate one for you, it'll say whatever you want it to say and then not be functional. $5 a year. If you want to be able to run YABS once, $20 setup fee.
If we can get IPv4 addresses to float around and disk loaded in on-demand, we already have a product line planned where you basically only get billed when the VM is powered on though. I'll update you guys when we finally get it done sometime in 2037.
I love it, people are registering for a second account to order the special then confused promo code isn't working, and now they've successfully eliminated themselves from the pool of people eligible to order because both their accounts gets flagged and flagged accounts can't make a successful order.
@Flying_Chinaman said: Struggling between 4.5GB / 50GB nvme / 3vCore Ryzen / 4TB / 2 IPv4 vs LET 6666
What's their AUP on the CPU? I guess it depends on your bottleneck but I'd personally go for ours having experienced both 3 core Ryzen and 6 core E5 (but not v4, unless it's a 2620v4 which I absolutely hated.)
@MX1024 said:
I got a VPS from someone and I plan to buy a new VPS on Black Friday, so I set up a new account. Now I have submitted a ticket, hoping to transfer the original VPS to the new account.Ticket #980919,Thanks.
So if you didn't have an account how did you get the first VPS?
The original account was not registered by myself and I was worried about being restricted from using it later.
i think this falls under what Virmach wants to clean up, so it should be fine
@VirMach said:
I love it, people are registering for a second account to order the special then confused promo code isn't working, and now they've successfully eliminated themselves from the pool of people eligible to order because both their accounts gets flagged and flagged accounts can't make a successful order.
I don't want to sign up for a second account, but I'm afraid to buy a new VPS on my original account because I don't know if it will be restricted from being used.
@MX1024 said: I don't want to sign up for a second account, but I'm afraid to buy a new VPS on my original account because I don't know if it will be restricted from being used.
There's many actions that flag original accounts, it's not just ordering. But you shouldn't worry, unless you have ever had a second account. We're actually adding it to creation of tickets too soon.
@VirMach I have two active services with you but the customizer won't give me 50% off during checkout. I'm sure I'm missing something just don't know what.
@Astro said: @VirMach I have two active services with you but the customizer won't give me 50% off during checkout. I'm sure I'm missing something just don't know what.
Your logged in, not seeing the price displayed on the customizer when you get to the the cart, and there is no "BF2022 - 50% Recurring Discount" code showing in promo code field? Is that correct?
@Astro said: @VirMach I have two active services with you but the customizer won't give me 50% off during checkout. I'm sure I'm missing something just don't know what.
Your logged in, not seeing the price displayed on the customizer when you get to the the cart, and there is no "BF2022 - 50% Recurring Discount" code showing in promo code field? Is that correct?
In stasis until the shitposting stops/abates.
Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural. It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).
@VirMach Sorry for disturb, but I have an urgent issue that need your immediate notice, it is like what @jiang encounter.
What happened?
I successfully paid invoice #1504739 which links to #1504625, #1500554, #1499684, #1495329, and #1493020
But #1500554, #1499684, #1495329, and #1493020 still shows unpaid, which impacts 17 services.
I tried to contact via ticket system since 2 weeks ago, but failed to get any response.
I tried to issue a priority ticket for times, but the system eats my ticket w/o any notice, priority ticket never shown on my list.
The due is tomorrow, I have no choice but make this situation public, hope this gets noticed and processed.
What I expect Virmach team do?
Correct my invoices to PAID on system, keep those services works as they should be.
Appreciate if there is any assistance.
@jiang said:
i usp paypal pay 3 invoices,
only one vps renew.
the other two vps not renew. invoices is dipslay unpaid.
ten days have passed, This bug has never been fixed.
Make sure you utilize the priority department which qualifies for contacting us in situations where a billing issue may result in incorrect suspension or termination.
I already tried that, stated situation clearly, marked high priority, but no response for more than 1 week.
High priority ticket with clear content, and it is billing related - should be important for any platform - but delayed for more than 1 week. What's wrong with the system? Did AI auto filtered it?
Then, I'm forced to close the ticket, to generate another new one.
And now, I CAN'T EVEN CREATE A PRIORITY TICKET!!!
I've tried for 5 times.
I'm not so bored to mess around, raise rumors or something else;
I've used Virmach for years already, as a great platform I don't think the situation I encounter shouldn't happen.
What I expect is, get assistance, fix things, and back to my daily life. That's all.
If you're willing to help, here is the most essential detail again.
The charged invoice (#1504739) not shown / correctly linked to my billing record.
The related unpaid invoices are #1500554, #1499684, #1495329, and #1493020 They should be fixed to paid.
I DON'T BELIEVE THE TICKET SYSTEM ANYMORE, UNLESS YOU CAN GIVE ME PUBLIC GUARANTEE.
@Astro said: @VirMach I have two active services with you but the customizer won't give me 50% off during checkout. I'm sure I'm missing something just don't know what.
Your logged in, not seeing the price displayed on the customizer when you get to the the cart, and there is no "BF2022 - 50% Recurring Discount" code showing in promo code field? Is that correct?
Yes sir
There is a check that makes sure you have a product in your account, that needs to verify even with the discount code or it does not give you the 50% discount. I've been trying to get around it, just for fun, and I can't. So no help from FrankZ on this one.
You all nasty and flagged so the code was denied for you!
On serious note - please leave some ID or anything that would allow VirMach to locate your accounts and test/check stuff. Like IP/ID of one of the servers or e-mail so you can get spammmmmmmmmmed.
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
@Jab said:
You all nasty and flagged so the code was denied for you!
On serious note - please leave some ID or anything that would allow VirMach to locate your accounts and test/check stuff. Like IP/ID of one of the servers or e-mail so you can get spammmmmmmmmmed.
I think the invoices numbers should be sufficient for Virmach to locate my situation already.
If they need transaction ID, it is also included in my original post.
@sky said:
I think the invoices numbers should be sufficient for Virmach to locate my situation already.
If they need transaction ID, it is also included in my original post.
Totally not talking about your situation - the other guys with "not working coupon" :P
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
@sky said:
I already tried that, stated situation clearly, marked high priority, but no response for more than 1 week.
High priority ticket with clear content, and it is billing related - should be important for any platform - but delayed for more than 1 week. What's wrong with the system? Did AI auto filtered it?
A regular ticket marked high priority and a priority ticket are not the same thing, I know it's probably confusing. Close any tickets that might still be open, then go to the "open tick" section, scroll all the way down, and click Priority Support Department.
Is anybody having an issue adding account funds via PayPal one time payment and getting a error that says:
"You must have at least one active order before you can add funds so you cannot proceed at the current time!"
@sky said:
I already tried that, stated situation clearly, marked high priority, but no response for more than 1 week.
High priority ticket with clear content, and it is billing related - should be important for any platform - but delayed for more than 1 week. What's wrong with the system? Did AI auto filtered it?
A regular ticket marked high priority and a priority ticket are not the same thing, I know it's probably confusing. Close any tickets that might still be open, then go to the "open tick" section, scroll all the way down, and click Priority Support Department.
Yup, I already closed all open tickets.
While I click the button above, fill all required info, then submit. Nothing happens.
(Yup, no ticket shown on system, no confirm mail received)
This situation has repeated 5 times already so far.
@Jab said:
You all nasty and flagged so the code was denied for you!
On serious note - please leave some ID or anything that would allow VirMach to locate your accounts and test/check stuff. Like IP/ID of one of the servers or e-mail so you can get spammmmmmmmmmed.
I think the invoices numbers should be sufficient for Virmach to locate my situation already.
If they need transaction ID, it is also included in my original post.
Have you checked whether you have credits in your account? If so, try to pay invoice using credits?
I have a guilty pleasure, sometimes I like to finish my work week and come here for the latest updates 🤣
I actually applaud VirginAches for the entertainment factor! But why not just hire someone technically competent for a few months to come in and help you catch up to a point where you're not ridiculed off of a forum in the industry you work in?
All these unhappy clients - I'd be tempted to refund and scale down or pay someone to help catch up, this current scenario can't be good for your mental health
@VirMach Sorry for disturb, but I have an urgent issue that need your immediate notice, it is like what @jiang encounter.
What happened?
I successfully paid invoice #1504739 which links to #1504625, #1500554, #1499684, #1495329, and #1493020
But #1500554, #1499684, #1495329, and #1493020 still shows unpaid, which impacts 17 services.
I tried to contact via ticket system since 2 weeks ago, but failed to get any response.
I tried to issue a priority ticket for times, but the system eats my ticket w/o any notice, priority ticket never shown on my list.
The due is tomorrow, I have no choice but make this situation public, hope this gets noticed and processed.
What I expect Virmach team do?
Correct my invoices to PAID on system, keep those services works as they should be.
Appreciate if there is any assistance.
@jiang said:
i usp paypal pay 3 invoices,
only one vps renew.
the other two vps not renew. invoices is dipslay unpaid.
ten days have passed, This bug has never been fixed.
Make sure you utilize the priority department which qualifies for contacting us in situations where a billing issue may result in incorrect suspension or termination.
I already tried that, stated situation clearly, marked high priority, but no response for more than 1 week.
High priority ticket with clear content, and it is billing related - should be important for any platform - but delayed for more than 1 week. What's wrong with the system? Did AI auto filtered it?
Then, I'm forced to close the ticket, to generate another new one.
And now, I CAN'T EVEN CREATE A PRIORITY TICKET!!!
I've tried for 5 times.
I'm not so bored to mess around, raise rumors or something else;
I've used Virmach for years already, as a great platform I don't think the situation I encounter shouldn't happen.
What I expect is, get assistance, fix things, and back to my daily life. That's all.
If you're willing to help, here is the most essential detail again.
The charged invoice (#1504739) not shown / correctly linked to my billing record.
The related unpaid invoices are #1500554, #1499684, #1495329, and #1493020 They should be fixed to paid.
I DON'T BELIEVE THE TICKET SYSTEM ANYMORE, UNLESS YOU CAN GIVE ME PUBLIC GUARANTEE.
Thanks for your time.
I've confirmed your account is able to create priority tickets, everything else I can't go through/read right now, the most important thing is you create a priority ticket and bring it to our attention. At this point I already have looked up your account so technically I could do it but it's best you create one concise ticket and put the relevant information there instead of me having to dig through several for it.
@nutjob said: @VirMach Oldly I'm getting "You must have an active product/service to use this code" for BF2022 even though I've got 4 active services.
Has anyone else encountered this issue?
Same here
Give me an invoice ID or something related to your account so I can see what's going on. This appears to be the good ole WHMCS "feature" where this happens, for the past 8 years.
Comments
F! i thought why @FAT32 haggling with @virmach
Yes
How prurient, I am superior EXT4, be aware of your manner
"Humanity is f*cked up" - Jay
and deny this thread the ability to get to page 1000? for shame!
Cool, also can you double something or bring the old lottery back?
"Humanity is f*cked up" - Jay
Sorry I wasn't more clear. I was basically saying that someone is getting the page ready for BF.
For the record, I don't believe that the pricing is unfair in any way. With the way energy prices are rising, sub $10/year VPS are unsustainable for the most part. This can be confirmed by taking a look at other big players in the lowend VPS space.
Virmach's impatience towards customers is something that you could argue, but I don't really give a damn as long as the service and price are where I need it to be. As someone who's worked customer service before and reading through both this and the other forum's threads, I honestly can't blame him. There are some real pieces of work on the internet.
Regarding the delays, there has always been an option for a refund if the deadline of your project requires something in the here and now. That being said, after it's all said and done, I still haven't seen a BF deal better than the Virmach Tokyo VPS I picked up earlier this year with regards to performance or price. After all the dust has settled and the issues have been worked out, things have been rock solid.
Your downtime has been doubled.
Virmach Tokyo storage is no-brainer cuz its absurd 6TB bandwidth despite long appending time and CPU steal burst.
However compare to some competitor
pro:
1. Can customize as you need
con:
1. Have to pay for 2 years
2. Long ticket waiting time
3. Customization limit once
"Humanity is f*cked up" - Jay
Customizer will only work to your favor price-wise if you pick exactly how much you're going to use, it's a chance for everyone to get less than what they require and fine tune it. So if that is exactly what you need, and another provider already has it, chances are it will be at least a little bit cheaper.
But if you didn't need all of that then there's a chance to get it lower. For example if you wanted that same plan but with one core instead of two cores, then it's $39.96 for 2 years versus $22 per year or $44 after 2 years. Even then though if you go 3 years then you get more disk and bandwidth with the other, and at $20 a year. So while we end up being 4 cents cheaper if you plan on actually using the extra disk and bandwidth then that makes more sense.
After we fix #2 we might fix #1 (and maybe #3)
People aren't supposed to actually use their BF deals, they're supposed to run YABS once and then idle it until renewal. What plan is best for this?
I can generate one for you, it'll say whatever you want it to say and then not be functional. $5 a year. If you want to be able to run YABS once, $20 setup fee.
Virmach won't start another thread,
It is the time and place, @FrankZ
"Humanity is f*cked up" - Jay
If we can get IPv4 addresses to float around and disk loaded in on-demand, we already have a product line planned where you basically only get billed when the VM is powered on though. I'll update you guys when we finally get it done sometime in 2037.
Oops, wrong account
Clicked the wrong Firefox container
Ontario Dildo Inspector
If you don't actually buy your Flying Chinaman special I'll be highly disappointed in you.
You thought we did not already know ?
I love it, people are registering for a second account to order the special then confused promo code isn't working, and now they've successfully eliminated themselves from the pool of people eligible to order because both their accounts gets flagged and flagged accounts can't make a successful order.
VirMach probably have a counter on his desktop at this point:
Real customers: 15981
Accounts in system: 7812587.
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
To be brutally honest, I would if I failed to hoard cheaper deals from Vietnam dudes after cyber Monday
Ontario Dildo Inspector
IDK buddy that doesn't look like your requested 4.5GB / 50GB / 3 Core / 4TB / 2 IPv4 deal.
Chad, it means to replace Contabo since they has increased their price
Struggling between 4.5GB / 50GB nvme / 3vCore Ryzen / 4TB / 2 IPv4 vs LET 6666
Ontario Dildo Inspector
What's their AUP on the CPU? I guess it depends on your bottleneck but I'd personally go for ours having experienced both 3 core Ryzen and 6 core E5 (but not v4, unless it's a 2620v4 which I absolutely hated.)
I don't want to sign up for a second account, but I'm afraid to buy a new VPS on my original account because I don't know if it will be restricted from being used.
There's many actions that flag original accounts, it's not just ordering. But you shouldn't worry, unless you have ever had a second account. We're actually adding it to creation of tickets too soon.
@VirMach are all locations ryzen?
Team push-ups!
@VirMach I have two active services with you but the customizer won't give me 50% off during checkout. I'm sure I'm missing something just don't know what.
Maybe @FrankZ can help?
Team push-ups!
Virmach!
Your logged in, not seeing the price displayed on the customizer when you get to the the cart, and there is no "BF2022 - 50% Recurring Discount" code showing in promo code field? Is that correct?
Yes sir
Team push-ups!
imok, trolling as usual.
In stasis until the shitposting stops/abates.
Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural.
It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).
Please share login & password (and 2FA code) I will tell you if it's broken on your end or VirMach end!
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
@VirMach First, thanks for your attention.
I already tried that, stated situation clearly, marked high priority, but no response for more than 1 week.
High priority ticket with clear content, and it is billing related - should be important for any platform - but delayed for more than 1 week. What's wrong with the system? Did AI auto filtered it?
Then, I'm forced to close the ticket, to generate another new one.
And now, I CAN'T EVEN CREATE A PRIORITY TICKET!!!
I've tried for 5 times.
I'm not so bored to mess around, raise rumors or something else;
I've used Virmach for years already, as a great platform I don't think the situation I encounter shouldn't happen.
What I expect is, get assistance, fix things, and back to my daily life. That's all.
If you're willing to help, here is the most essential detail again.
The charged invoice (#1504739) not shown / correctly linked to my billing record.
The related unpaid invoices are #1500554, #1499684, #1495329, and #1493020
They should be fixed to paid.
I DON'T BELIEVE THE TICKET SYSTEM ANYMORE, UNLESS YOU CAN GIVE ME PUBLIC GUARANTEE.
Thanks for your time.
There is a check that makes sure you have a product in your account, that needs to verify even with the discount code or it does not give you the 50% discount. I've been trying to get around it, just for fun, and I can't. So no help from FrankZ on this one.
And 5 times you got virmached. Quite an achievement.
@VirMach Oldly I'm getting "You must have an active product/service to use this code" for BF2022 even though I've got 4 active services.
Has anyone else encountered this issue?
Edit: OK I see @Astro has.
Same here
Team push-ups!
You all nasty and flagged so the code was denied for you!
On serious note - please leave some
IDor anything that would allow VirMach to locate your accounts and test/check stuff. Like IP/ID of one of the servers or e-mail so you can get spammmmmmmmmmed.Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
I think the invoices numbers should be sufficient for Virmach to locate my situation already.
If they need transaction ID, it is also included in my original post.
Totally not talking about your situation - the other guys with "not working coupon" :P
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
A regular ticket marked high priority and a priority ticket are not the same thing, I know it's probably confusing. Close any tickets that might still be open, then go to the "open tick" section, scroll all the way down, and click Priority Support Department.
Is anybody having an issue adding account funds via PayPal one time payment and getting a error that says:
"You must have at least one active order before you can add funds so you cannot proceed at the current time!"
Yup, I already closed all open tickets.
While I click the button above, fill all required info, then submit. Nothing happens.
(Yup, no ticket shown on system, no confirm mail received)
This situation has repeated 5 times already so far.
@VirMach Heads up, looks like you might need to tweak the verbiage on your checkout when you have store credit:
The text before "no further payment due today" is obviously for if you have more credit than the invoice, bad conditional?
Have you checked whether you have credits in your account? If so, try to pay invoice using credits?
I have a guilty pleasure, sometimes I like to finish my work week and come here for the latest updates 🤣
I actually applaud VirginAches for the entertainment factor! But why not just hire someone technically competent for a few months to come in and help you catch up to a point where you're not ridiculed off of a forum in the industry you work in?
All these unhappy clients - I'd be tempted to refund and scale down or pay someone to help catch up, this current scenario can't be good for your mental health
i love virmach closed my ticket without finished it
edit:and the idiot ticket system when i try to send a priority ticket if i don't have 15$ balance
I've confirmed your account is able to create priority tickets, everything else I can't go through/read right now, the most important thing is you create a priority ticket and bring it to our attention. At this point I already have looked up your account so technically I could do it but it's best you create one concise ticket and put the relevant information there instead of me having to dig through several for it.
Give me an invoice ID or something related to your account so I can see what's going on. This appears to be the good ole WHMCS "feature" where this happens, for the past 8 years.