I think I had the same issue. I noticed the gateway address ended in .0 so I changed it to .1, but didn't help. I reverted back. I had one other that worked OK on another system. I have three others that need to change, but no going to spend anymore time on this.
I do not understand the installation fee of $30 charged for the Tokyo computer room！
Simple: it is to compensate for the excess amount of Tickets (work orders) created by those who want a VPS (chickens) in Tokyo.
In stasis until the shitposting stops/abates.
Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural. It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).
We recommend performing the IP change yourself to make the transition as smooth as possible. To do so, please navigate to your server's "full VPS control panel", click the "Network" tab, and click the "Set as Main IP Address" button next to the newly added IP address. When you have confirmed that the new IP address has been set as your main IP address, click the "Re-configure Networking" button to configure the new IP address(es) to your server.
"no worky"
RYZE.NYC-B028.VMS
New IP: 47.xx.186.xxx
Address is not announced by any AS.
Address has 0 hosts associated with it.
Very frustrated over this. We contacted them July 11th requesting it to be moved over to NYJ, on July 14th they asked us which servers we wanted it assigned to even though we didn't request that (we have our own switch in NYJ) but they didn't even complete the most important part of announcing them in NYJ before just asking us the follow-up question multiple days later just to stall, then assigned to networking team, only for the same guy to come back (not networking guy) to literally say:
Hello Soheil,
Jaden D
And can't get a hold of anyone, I mean I did communicate to networking team successfully yesterday and told them what was going on, then they just disappeared. I assumed they'd have it figured out by now. LOA already processed a long time ago, it should already be on their AS at least.
VirBot is live, it's just a WHMCS plugin we got that someone else made for now. It works pretty well for an initial reply but it's not meant to replace human support or anything like that. Let me know if you have any suggestions. The message is clearly labeled as an AI reply, and lets you know that it's still in the queue for a human to review it as per usual.
@VirMach said:
VirBot is live, it's just a WHMCS plugin we got that someone else made for now. It works pretty well for an initial reply but it's not meant to replace human support or anything like that. Let me know if you have any suggestions. The message is clearly labeled as an AI reply, and lets you know that it's still in the queue for a human to review it as per usual.
No, you do not need an AI bot. A simple IR bot is good enough for sure since there are no more than 10 common QA, including "blocked" issue
In stasis until the shitposting stops/abates.
Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural. It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).
@Jab said: @VirMach don't hide node name in billing panel. I love those fancy buttons, tabs etc but node naaaaaame
Not hidden just moved around. I forgot to push a small update that makes it more visible to where you don't have to hover, I'll do that today maybe.
@AlwaysSkint said:
^ Yup, all three of my AMS are down. :-(
I decided to take a nap and this happened, power outage, the two that didn't come online automatically was an issue with a recent change that misbehaved after reboot. These comedic timings are getting way too powerful, I swear it was probably within 5 minutes of falling asleep. Luckily I woke up pretty quickly to take care of my portion of it but I guess I forgot to create a network status update.
I've been kind of/sort of working on a better network issue system. It's a long way from actually being a thing but if it ever comes out I think it'll basically fix the part of this job I'm pretty terrible at which is providing updates.
@JoeMerit said:
Huge benefit of 2 day outage --- benchmark results double because the abusers haven't reloaded their stuff yet.
Interesting. Not sure if it would've been abusers. I wonder if something was misbehaving ever so slightly that finally went away after a reboot, like maybe a zombie process or a few virtual servers just acting up internally. Let me know node name if it re-appears.
@FrankZ said: @Virmach just a FYI, I did not have any issue finding all the information, or buttons, that I require after the billing panel changes.
The old fart's taste is literally crass and unsophisticated,
they should hire a proper frontend dev,
or rather jus' copy paste from the purple daddy or GCV
@FrankZ said: @Virmach just a FYI, I did not have any issue finding all the information, or buttons, that I require after the billing panel changes.
The old fart's taste is literally crass and unsophisticated,
they should hire a proper frontend dev,
or rather jus' copy paste from the purple daddy or GCV
You're saying we should hire a frontend developer, just so they can revert it to the default SolusVM module and WHMCS page where half the page is just billing information at the top and then barely any functions like RN? Also I don't see how GCV's is better. Their is default of the module we use but details moved to the top.
@hike said:
My machines on AMS are randomly shutdown , then stuck on boot.
A reset a few moments ago did the trick for mine in the end - that didn't work earlier today... Now let's see how long it keeps on running...
For me they shutdown after a bit or can't boot at all , had the same issue in NY but virmach fixed it there.
If you reboot it , you will be stuck on the boot screen (in my case)
The example you gave, I actually like it. But why mention RN and GCV instead of just going to this and being constructive? But anyway ours is still better, I'm going to improve it a little bit more based on this just adding icons and such.
Our boot/reboot/shutdown buttons are definitely still better, I don't see how having those three as giant buttons being good at all. I don't see how seeing storage like that is helpful with a usage bar that's incorrect. I don't see how it's useful to see the type being KVM. I don't see how it's useful for root password to be there with just an edit button, seems like if the main focus is the button then it should just be a button. I also don't see how having "details" and "view server details and resources" there is better than just having your service name an IP right there at the top.
rather than wasting time on changing billing panel, I wish @Virmach put some effort of solving Missing Debian template in Phoenix node. It says Debian is there, re-install goes thru it seems, but after 30 sec., it just goes back to where it was before, the the panel says Debian is installed as if it did, but rather did nothing, just stays as it was. All other templates works fine but this damn Debian template.
@tenpera said:
rather than wasting time on changing billing panel, I wish @Virmach put some effort of solving Missing Debian template in Phoenix node. It says Debian is there, re-install goes thru it seems, but after 30 sec., it just goes back to where it was before, the the panel says Debian is installed as if it did, but rather did nothing, just stays as it was. All other templates works fine but this damn Debian template.
The example you gave, I actually like it. But why mention RN and GCV instead of just going to this and being constructive? But anyway ours is still better, I'm going to improve it a little bit more based on this just adding icons and such.
Our boot/reboot/shutdown buttons are definitely still better, I don't see how having those three as giant buttons being good at all. I don't see how seeing storage like that is helpful with a usage bar that's incorrect. I don't see how it's useful to see the type being KVM. I don't see how it's useful for root password to be there with just an edit button, seems like if the main focus is the button then it should just be a button. I also don't see how having "details" and "view server details and resources" there is better than just having your service name an IP right there at the top.
But okay I'll see what I can do.
I think he's just being weird, I also agree that you probably have the nicest looking SVM frontend right now. THAT BEING SAID: please make it less clicks to get to the actual main SVM panel. Throw another button on there or something.
@fluttershy said: I think he's just being weird, I also agree that you probably have the nicest looking SVM frontend right now. THAT BEING SAID: please make it less clicks to get to the actual main SVM panel. Throw another button on there or something.
I personally agree with this but at the same time, if we put a tiny barrier of entry to the full control panel, then the people that have no business going there won't go there. Okay, I have an idea.
@hike said: @VirMach Are you working on the boot problems at AMS ?
@tenpera said:
rather than wasting time on changing billing panel, I wish @Virmach put some effort of solving Missing Debian template in Phoenix node. It says Debian is there, re-install goes thru it seems, but after 30 sec., it just goes back to where it was before, the the panel says Debian is installed as if it did, but rather did nothing, just stays as it was. All other templates works fine but this damn Debian template.
Just letting you guys know that I'm capable of seeing posts the first time around, and definitely much less capable of seeing or addressing them the 3rd, 4th, or 5th time it is mentioned by the same person in a short period of time.
@Mumbly said: Not now! He's writting another mail to the NYJ dc for this IP range announcement. Wait in line!
Oh, wait... I am in AMS too!
Are you actually having any boot problems there? Tickets in this case please, these aren't node wide issues, most likely related to specific virtual servers.
@VirMach said: Are you actually having any boot problems there?
Not me.
AMS nodes were restarted yesterday, but unlike some people who posted here yesterday I have no issues. My AMS vps is up and running. Most likely isolated incidents related to their OS, attached image or something.
Still no response from NYJ DC regarding this unlucky IP range announcement?
Alright, I think I'm basically done with the changes at this point, thanks for the feedback everyone. Oh wow, look at the time, I guess that's all the time we have left for today and we definitely won't be able to address anything else such as missing templates or Amsterdam related events. Oh shoot, if only I had not wasted all the time we had today on this.
@Mumbly said: Still no response from NYJ DC regarding this unlucky IP range announcement?
Only infuriating responses. Turns out worse than I thought it was originally, but I explained it, and they went back to the original thing they like doing which is asking me which server. Like oh my god come on do they not understand how announcements work and that it's literally our switch that we own and have access to? As if me telling them the name of the server would somehow resolve everything to where they could magically announce it once they have the server name.
I would just tell them the server name from the beginning if they haven't previously also just completely wrecked switch configuration for no reason by me mentioning it. The switch configuration is already good, I didn't want them to ruin it. That's all.
Comments
Mentally strong template designer puts in networkd config that matches netif by MAC address, so that netif name does not matter.
We accept Karma donations for the last flan. 🍮 affbrr
Not issue here. What node you're on?
Seems like newly added RYZE.NYC-B028.VMS block isn't announced at all or something.
I think I had the same issue. I noticed the gateway address ended in .0 so I changed it to .1, but didn't help. I reverted back. I had one other that worked OK on another system. I have three others that need to change, but no going to spend anymore time on this.
Dataplane.org's current server hosting provider list
I do not understand the installation fee of $30 charged for the Tokyo computer room！
Simple: it is to compensate for the excess amount of Tickets (work orders) created by those who want a VPS (chickens) in Tokyo.
In stasis until the shitposting stops/abates.
Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural.
It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).
Very frustrated over this. We contacted them July 11th requesting it to be moved over to NYJ, on July 14th they asked us which servers we wanted it assigned to even though we didn't request that (we have our own switch in NYJ) but they didn't even complete the most important part of announcing them in NYJ before just asking us the follow-up question multiple days later just to stall, then assigned to networking team, only for the same guy to come back (not networking guy) to literally say:
And can't get a hold of anyone, I mean I did communicate to networking team successfully yesterday and told them what was going on, then they just disappeared. I assumed they'd have it figured out by now. LOA already processed a long time ago, it should already be on their AS at least.
VirBot is live, it's just a WHMCS plugin we got that someone else made for now. It works pretty well for an initial reply but it's not meant to replace human support or anything like that. Let me know if you have any suggestions. The message is clearly labeled as an AI reply, and lets you know that it's still in the queue for a human to review it as per usual.
Whaaa' flush sale?
Ontario Dildo Inspector
Powerful AMD Ryzen VPS (aff)
VirBot does many things.
No, you do not need an AI bot. A simple IR bot is good enough for sure since there are no more than 10 common QA, including "blocked" issue
Virmach Deals
@VirMach please check inbox PM
Has to move site out from virmach network because the IP change.
Can VirBot tell me it loves me?
Huge benefit of 2 day outage --- benchmark results double because the abusers haven't reloaded their stuff yet.
@VirMach don't hide node name in billing panel. I love those fancy buttons, tabs etc but node naaaaaame
also looks like Amsterdam dead/nullrouted - everything last updated 21/22 minutes ago...
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
^ Yup, all three of my AMS are down. :-(
In stasis until the shitposting stops/abates.
Than=compare;then=sequence:brought=bring;bought=buy:staffs=pile of sticks:informations/infos=no plural.
It wisnae me! A big boy done it and ran away. || NVMe2G for life! until death (the end is nigh).
AMS node is down; Operation Timed Out After 90000 Milliseconds With 0 Bytes Received
We back!
So things rebooted
Haven't bought a single service in VirMach Great Ryzen 2022 - 2023 Flash Sale.
2 Nodes in AMS still down
still down.
came back now.
Yo' waz' your biz here, taming Virmach?
Ontario Dildo Inspector
Not hidden just moved around. I forgot to push a small update that makes it more visible to where you don't have to hover, I'll do that today maybe.
I decided to take a nap and this happened, power outage, the two that didn't come online automatically was an issue with a recent change that misbehaved after reboot. These comedic timings are getting way too powerful, I swear it was probably within 5 minutes of falling asleep. Luckily I woke up pretty quickly to take care of my portion of it but I guess I forgot to create a network status update.
I've been kind of/sort of working on a better network issue system. It's a long way from actually being a thing but if it ever comes out I think it'll basically fix the part of this job I'm pretty terrible at which is providing updates.
Interesting. Not sure if it would've been abusers. I wonder if something was misbehaving ever so slightly that finally went away after a reboot, like maybe a zombie process or a few virtual servers just acting up internally. Let me know node name if it re-appears.
My Amsterdam VPS is down again; went down around 23:00 GMT+1, came back 03:45 and went down again @06:10 :-(
Can't see on which node I am, it was AMSD029 in the past.
Yo' good fella @VirMach
Ya mentioned sen' more racks to Tokyo
We don' see no update on how's tha' goes
Can ya be a nice copy cat, rather than reinven' the wheel
Ontario Dildo Inspector
hover over the server icon on the panel
AMS25 / AMS26 / AMS28 / AMS29
All the same booting problem again after the downtime last night.
Meanwhile in Catemaco ....
Damn... my autistic mind can't handle all those changes ;-) Anyway it seems to be AMSD029 still then...
@Virmach just a FYI, I did not have any issue finding all the information, or buttons, that I require after the billing panel changes.
My machines on AMS are randomly shutdown , then stuck on boot.
The old fart's taste is literally crass and unsophisticated,
they should hire a proper frontend dev,
or rather jus' copy paste from the purple daddy or GCV
Ontario Dildo Inspector
You're saying we should hire a frontend developer, just so they can revert it to the default SolusVM module and WHMCS page where half the page is just billing information at the top and then barely any functions like RN? Also I don't see how GCV's is better. Their is default of the module we use but details moved to the top.
I may be biased but ours is definitely the best
Like seriously? This is same amount of space, you think the top is more efficient, cleaner, whatever than the bottom?
A reset a few moments ago did the trick for mine in the end - that didn't work earlier today... Now let's see how long it keeps on running...
For me they shutdown after a bit or can't boot at all , had the same issue in NY but virmach fixed it there.
If you reboot it , you will be stuck on the boot screen (in my case)
O'Frank's holy tits, can' believe your subpar UI taste
At leas' RN and GCV is mediocre and bearable
Here's a good example
Cum'on, our sorry souls in this madhouse do not expect other than two basic things from VirmAch
Server do not go dung
An accessible bill panel
Ontario Dildo Inspector
The example you gave, I actually like it. But why mention RN and GCV instead of just going to this and being constructive? But anyway ours is still better, I'm going to improve it a little bit more based on this just adding icons and such.
Our boot/reboot/shutdown buttons are definitely still better, I don't see how having those three as giant buttons being good at all. I don't see how seeing storage like that is helpful with a usage bar that's incorrect. I don't see how it's useful to see the type being KVM. I don't see how it's useful for root password to be there with just an edit button, seems like if the main focus is the button then it should just be a button. I also don't see how having "details" and "view server details and resources" there is better than just having your service name an IP right there at the top.
But okay I'll see what I can do.
@VirMach Are you working on the boot problems at AMS ?
Not now! He's writting another mail to the NYJ dc for this IP range announcement. Wait in line!
Oh, wait... I am in AMS too!
rather than wasting time on changing billing panel, I wish @Virmach put some effort of solving Missing Debian template in Phoenix node. It says Debian is there, re-install goes thru it seems, but after 30 sec., it just goes back to where it was before, the the panel says Debian is installed as if it did, but rather did nothing, just stays as it was. All other templates works fine but this damn Debian template.
specs of your machine?
AMS29 is up for me. it gets knocked offline when running fio.
I bench YABS 24/7/365 unless it's a leap year.
I think he's just being weird, I also agree that you probably have the nicest looking SVM frontend right now. THAT BEING SAID: please make it less clicks to get to the actual main SVM panel. Throw another button on there or something.
I personally agree with this but at the same time, if we put a tiny barrier of entry to the full control panel, then the people that have no business going there won't go there. Okay, I have an idea.
Just letting you guys know that I'm capable of seeing posts the first time around, and definitely much less capable of seeing or addressing them the 3rd, 4th, or 5th time it is mentioned by the same person in a short period of time.
Are you actually having any boot problems there? Tickets in this case please, these aren't node wide issues, most likely related to specific virtual servers.
Not me.
AMS nodes were restarted yesterday, but unlike some people who posted here yesterday I have no issues. My AMS vps is up and running. Most likely isolated incidents related to their OS, attached image or something.
Still no response from NYJ DC regarding this unlucky IP range announcement?
Alright, I think I'm basically done with the changes at this point, thanks for the feedback everyone. Oh wow, look at the time, I guess that's all the time we have left for today and we definitely won't be able to address anything else such as missing templates or Amsterdam related events. Oh shoot, if only I had not wasted all the time we had today on this.
Only infuriating responses. Turns out worse than I thought it was originally, but I explained it, and they went back to the original thing they like doing which is asking me which server. Like oh my god come on do they not understand how announcements work and that it's literally our switch that we own and have access to? As if me telling them the name of the server would somehow resolve everything to where they could magically announce it once they have the server name.
I would just tell them the server name from the beginning if they haven't previously also just completely wrecked switch configuration for no reason by me mentioning it. The switch configuration is already good, I didn't want them to ruin it. That's all.
Weird, make a ticket. I need to check virtualization logs.